MMSGI is seeking a highly motivated and detail-oriented individual to join our team as an HR Staff. As a rapidly growing company in the [industry], we are committed to providing exceptional service to our clients by ensuring that our employees are supported, engaged, and motivated.

As an HR Staff member, you will play a vital role in the daily operations of our HR department. You will assist with various HR tasks, including but not limited to recruitment, onboarding, employee relations, performance management, and benefits administration. This is a great opportunity for someone who is passionate about HR, enjoys working in a fast-paced environment, and is eager to contribute to the success of our organization.

Responsibilities

• Support the recruitment process by screening resumes, conducting interviews, and participating in the selection of qualified candidates.
• Assist with the onboarding process, including conducting new hire orientations, collecting necessary paperwork, and setting up employees in our HRIS system.
• Help to maintain employee records and ensure that all employee information is accurate and up to date.
• Provide guidance and support to managers and employees on HR-related matters, such as employee relations, performance management, and workplace policies.
• Assist with benefits administration, including enrollment, changes, and inquiries.
• Support the HR team in organizing and facilitating training and development programs for employees.
• Contribute to the maintenance and improvement of HR policies, procedures, and practices.

• Bachelor's degree in Human Resources or a related field.
• 2+ years of experience in an HR role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and organizational skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to work effectively in a team environment and collaborate with colleagues at all levels of the organization.

• Design, develop, and implement complex ETL processes using Informatica PowerCenter.
• Create and maintain high-quality, efficient, and scalable ETL mappings, workflows, and sessions.
• Collaborate with business analysts and data architects to understand data requirements.
• Perform data profiling and analysis to ensure accurate mapping of source system data to target structures.
• Identify and resolve performance issues in ETL processes to ensure optimal data integration performance.
• Implement best practices for optimization and tuning of Informatica mappings and workflows.
• Implement data validation and cleansing routines to ensure the integrity and quality of the data.
• Collaborate with stakeholders to define and enforce data quality standards.
• Create and maintain technical documentation for ETL processes, data models, and data integration solutions.
• Ensure that all development activities are well-documented for future reference and knowledge sharing

• Minimum of 5 years of hands-on experience with Informatica PowerCenter.(Must Have)
• Strong understanding of data warehousing concepts, Pl/Sql , Control M,ETL methodologies, and data integration best practices.
• Proficiency in SQL for data analysis and troubleshooting.
• Experience in performance tuning and optimization of ETL processes.
• Proficient in Bahasa language.(Must Have)

Daily Worker - Security

1. Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.
2. Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
3. Checking safety and hazard all around the hotel building.
4. Checking Hydrant and APAR function
5. Conduct regular floor patrols, cash counts and crowd control
6. Maintain the safety at Parking Area, Lobby, and Meeting rooms Area
7. Assist guests regarding hotel facilities in an informative and helpful way
8. Maintain our exceptional services towards our guests and Heartists.

What is in it for you:

• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

As our next star as Internal Auditor Sr. Analyst, you will get a chance to help Amartha with implementing Internal Audit activities and demonstrate your keen ability to identify the root cause of problem. You will work alongside the other internal audit team, risk division, and monitoring Amartha’s operational activities to deliver improvement of business process quality of Amartha.

About the team :

Our Internal Audit team is a growing family of currently 20 people based in Jakarta. Together with the risk team, the core of our role is to always strive to create a stable & risk-free inside Amartha’s ecosystem of solutions and in the end to give back from Amartha to community.

Responsibilities:

• Ensuring audit plan is executed properly and sufficient audit evidence and/or documentation is obtained to support audit findings
• Collect and analyze data to detect anomaly transaction, deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
• Implement systems and procedures related to audit process.
• Demonstrate the ability to identify root cause of audit process.
• Prepare audit working papers in complete, systematic, and timely manner and ensure those are documented in accordance with professional standard.
• Prepare detailed audit report.
• Providing insightful recommendations to minimize or eliminate risks to shareholders.
• Monitor open issues and ensure implementations of recommend internal control measures.
• Maintain good relations with the Auditee and third counterparts during the implementation of internal audit assignment.
• If required, conduct investigations into fraud cases.

• Bachelor’s Degree in economics, accounting, management, or in another business related discipline from top grade universities.
• At least 4 year(s) audit experience in banking industry or audit consulting firm as risk or audit advisor is preferable.
• Certified banking internal auditor, risk management or related certification would be an advantage.
• Proficient in Ms. Word, Excel, and PowerPoint.
• Have a good knowledge in internal auditing and risk management.
• Familiar with COSO framework and concept.
• Ability to work with multiple projects, proactive and high initiative.
• High Integrity, quick learner, agile, honest attitude, excellent team work, good attitude, and detail oriented.
• Strong analytical thinking, root cause analysis, and problem solving.
• Have a good project management skill in developing system.
• Good communication skill written & verbal.

What you will be doing: 

• Take initiative to add a personalized experience
• Consistently offering friendly, professional, and proactive guest service
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling 
• Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
• Following departmental policies, procedures, and service standards 
• Maintaining a safe working environment and following all safety policies and procedures

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are seeking a diligent and detail-oriented Location Confirmation Specialist to join our team. In this role, you will be responsible for confirming the location of various buildings in the city center using a smartphone camera and our proprietary app. Your primary task will be to capture and upload photos of a significant number of buildings, ensuring accurate documentation of their locations.

• Collect Name, Position (lat/lon or geotag), Attributes (TBD)
• Collect address number and its position (geotag)
• Collection (surveying) street level imagery. Just driving selected areas in a city and shooting with a smartphone (or a dedicated camera) mounted in-car
• Collection of street level images. Easily move around selected areas of the city and take pictures with your smartphone

• How to collect - by walk, bike, car, etc. - of your choice, by your car (gas will be compensated additionally)
• Smartphone, internet connection
• English Intermediate
• Common computer literacy

• Flexible schedule
• Payment for fuel
• Ready to take on a student
• Can be combined with main job
• Competitive salary

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

CENTRIGO™ Farming Ecosystem brings together like-minded partners to provide comprehensive end-to-end solutions to farmers. The role of the Business Development and KAM Lead is to drive the development and implementation of key partnerships/ new business models with key accounts from MNCs and local that are essential to the long-term growth of the CENTRIGO™ Farming ecosystem business in Indonesia.  Key responsibilities include managing partnerships across all aspects, leading and manage critical projects, identifying market opportunities, emerging trends and technologies in agriculture, building partnerships with new stakeholders, and developing innovative solutions that meet the needs of farmers, consumers, and the environment. The Business Development Lead is responsible for driving growth and profitability for the organization by creating new revenue streams and expanding market exposure through building strong relationship with Business and value-chain companies.

Accountabilities:

• Identify and cultivate new business opportunities.
• Analyse market trends and get the team updated and contribute to the key strategic decision making.
• Build and maintain strategic partnerships with key stakeholders. Lead the key accounts for driving incremental business.
• Collaborate with internal teams to enhance and diversify product offerings.
• Oversee and manage customer relationships to ensure satisfaction and retention.
• Develop and implement commercial strategies to achieve sustainable growth in the market.
• Coordinate and manage strategic growth projects.
• Leverage digital platforms for supporting marketing and communication team.
• Support to implement effective communication strategies to promote CENTRIGO offerings.
• Be an inspiration to the organization to elevate CENTRIGO’s purpose (farmer-centricity, modernizing agriculture, soil health, healthier and safer food)
• Should be able to drive commercial conversations with Sourcing teams and commercial teams.
• Be an engaging team player to inspire others to deliver and go beyond for the cause of New Farming Ecosystem.
• Create Business plan and modus operandi to deliver the target.

• Initiating ideas to deliver monthly sell out target number together with ecommerce Key Account Manager.
• Coordinating with omni-dealers and e-commerce platforms (Tokopedia,Shopee, Lazada, etc.) to execute detail campaign as per e-commerce calendar plan.
• Managing monthly sell out report data from omni-dealers and analyze its performance.
• Coordinating with internal online marketing and external agency to follow up ecommerce social media content.
• Regular reviewing on official stores display and product listing across ecommerce platforms, referring to internal guideline and Online Master Data.
• Supporting other e-commerce projects.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Assistant Director of Talent & Culture

The Assistant Director of Talent & Culture encompasses a wide range of responsibilities related to managing the human capital within the organization. The person is responsible for supporting the Director of Talent & Culture in the development & formulation of policies, procedures and practices to support the operational needs of the Hotel.

The Assistant Director of Talent and Culture supervises and provides consultation to the management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations. The person is also expected to take leadership role in developing a culture that supports the hotel's strategic goals. 

Strong leadership, communication, and problem-solving skills are essential for success in this role.

Employment will be under local contract. Open for Indonesian citizen only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Talent Acquisition and Management. Oversee the recruitment and selection process, ensuring the organization attracts and retains top talent. Develop and manage talent management programs, including onboarding, training, and career development.
• Employee Relations. Handle employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions. Ensure compliance with labor laws, regulations, and company policies.
• Compensation and Benefits. Manage and oversee compensation and benefits programs, including salary structures, bonuses, and employee benefits packages. Monitor industry trends and adjust compensation and benefits strategies as necessary.
• HR Compliance. Ensure the organization complies with all relevant labor laws, regulations, and industry standards. Develop and maintain HR policies and procedures that are in compliance with legal requirements.
• Diversity, Equity, and Inclusion (DEI). Lead DEI initiatives and programs, promoting a diverse and inclusive workplace. Monitor and report on DEI progress and areas for improvement.
• Employee Wellness and Safety. Promote employee health and well-being by overseeing wellness programs and safety measures. Develop and implement workplace safety policies and procedures.
• Reporting and Analytics. Generate HR-related reports and analytics to assess the effectiveness of HR programs and initiatives. Use data to make informed decisions and recommendations.

Receiving Agent

The Receiving Agent is responsible to ensure that all incoming and outgoing items is received or shipped as described in the policy and procedures manual. To issue, store, price and rotate all incoming items for the hotel.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Responsible for accepting delivery of goods on behalf of the hotel. This involves ensuring that all shipments are verified against purchase order specifications and standards.
• Responsible for handling shipping tasks and procedures as required.
• Receive goods and verify these goods against the purchase orders by taking into account the quantity and quality of the received products. Must note any short shipments or duplications.
• Maintain an up-to-date file of the receiving copy of all approved purchase orders. All purchase orders must clearly state the status of delivery (i.e., open or partial).
• Inspect the physical condition and count or measure the quality and weight of all items or supplies at the time they are received and before they are placed in storage.
• Ensure all deliveries are received at the designated receiving area only.
• Ensure all invoices and/or packing slips are stamped with the appropriate receiving stamp upon deliveries.
• Complete a daily receiving report and submit the invoices daily to the accounts payable.
• Ensure that the receiving area is clean and accessible.
   

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Executive Pastry Chef

The Executive Pastry Chef is responsible for the production of all pastries, desserts, breads and other baked products. This position gives operational support to the Executive Chef in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of the property. In addition to overseeing dessert preparation, the pastry chef may handle tasks such as supervising employees, ordering supplies, creating budgets and adhering to sanitation regulations.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Maintain and enhance the pastry & bakery products through creative menu development and presentation. 
• Liaise daily with the Outlet Managers to keep open lines of communication regarding guest feedback.
• Makes sure our products are consistent at all the time.
• Leads the pastry team in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and colleagues as necessary.
• Recognizes superior quality products, presentations and flavor.
• Keep the consistence of all products every day.

Lobby Ambassador

You are the beginning of an exceptional guest experience. As a Lobby Ambassador, you will make our guests Feel Welcome from the moment they arrive. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Consistently offer a professional and friendly greeting, and provide engaging service.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.

Banquet Operations Manager

As the Banquet Operations Manager will report directly to the Head of Banquet Operations.   The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills. This individual will be responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety) in Banquets.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensuring exceptional customer service. Ensuring that services meet customer specifications (anticipate), responds promptly and setup based on BEO.
• Finding creating solutions and proactively solving problems in order to meet a demanding client base and adjust service to suit guests' requests, personalize to meet needs.
• Empower employees to provide excellent customer service. 
• Adhere to all budget guidelines that are established for each event. 
• Manages department controllable expenses to achieve or exceed budgeted goals. 
• Maintain records for inventory, labor cost, beverage cost, etc.
• Leads shifts and actively participates in the servicing of events. 
• Projects supply needs for the department.
• Ensures accurate customer billing for banquet events. 
• Ensures coordination and execution throughout the event.

Commis II (Pastry)

As a Commis II in Pastry, you are responsible for the daily pastry preparation and duties assigned to meet the set standard and qualities where by your role will include key responsibilities such as support towards Demi Dhef de Partie or Chef de Partie in the daily operations and work.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Food preparation and cooking, plating, presentation.
• Kitchen maintenance and cleaning, following food safety requirements.
• Maintaining and ordering stocks and supplies.

The Chef de Partie – Commissary manages the Commissary kitchen, ensuring the preparation and production of high-quality and innovative dishes. They collaborate closely with the Junior Sous Chef – Commissary to maintain the highest culinary standards, uphold food safety regulations, and deliver a diverse range of exquisite culinary offerings. With a keen eye for detail and creativity, the Chef de Partie - Commissary contributes to menu development, implements culinary techniques, and supervises a team of commissary cooks.

• Responsible for procurement life-cycle and vendor management for marketing, work equipment, IT assets and services, and various ready-made or custom materials and services
• Negotiate contracts with key suppliers, including costs and terms of supply, service, and quality while working with cross-functional stakeholders
• Develop, implement and manage an annual vendor review process and an ongoing vendor approval process
• Analyze spend to develop cost reduction road maps and strategies
• Work with the legal department to ensure contract terms are favorable to the company
• Manage vendor onboarding and verification, and ensure NDAs are set in place to protect company information

• Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system.
• Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations.
• Review loan applications to ensure data and document completeness, meeting target SLA times.
• Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits.
• Safely store collateral documents temporarily at the branch before transferring them to the Head Office.
• Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions.
• Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs.
• Ensure all contracts, payment information, and welcome packs are sent to customers promptly.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration.
• Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP.
• Demonstrated experience in managing large data sets.
• Meticulous attention to detail and adherence to given procedures.
• Strong communication skills and ability to effectively communicate process recommendations in operational areas.

• Maintaining and monitoring the entire application process, channel performance, and approval rate

• Working closely with various stakeholders, such as Sales, Operations, and the Credit Team, to develop and implement initiatives that enhance the acquisition process
• Assisting in the development of credit-related policies and regulations
• Supervising and actively participating in the creation of reports, documents, and communication efforts related to new or updated policies and regulations

• Candidates are required to have a minimum of a Bachelor's Degree from a reputable university.
• At least 1 year of experience in a related field is necessary, preferably in the Banking/Multifinance/Financial Company sector.
• Strong analytical skills, self-motivation, good communication, and interpersonal skills are important qualifications.
• Knowledge and understanding of IKNB regulations is a must.

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Who are we?
As an NIQ company, we are the world’s leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
Join GfK and help us shape tomorrow. At GfK, you’ll do work that matters. Our insights and platforms drive the industry forward – where information, technology and expertise come together
to redefine what it means for clients to truly know their customer and meet their
ever-changing needs. You’ll show the world what people want

Market Intelligence CSM (m/f/d)

Our Market Intelligence CSMs (m/f/d):

• Act as strategic partners to our clients
• Being an innovation agent. Drive change for faster reaction to changing market requirement.
• Being an expert in your market (industry, products, channels etc.)

Internal

• Collect and provide feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience
• Collaborate with account management at the pre-sales and renewal stages
• Collaborate with other business unit teams to identify opportunities for strategic assignments
• Coordinate internal client services nationally (for all) and internationally (optional)
• Run final quality checks for the GfK seal of quality (wherever relevant)
• Validate / conduct QC to guarantee GfK seal of quality (wherever relevant)

Here is what we are looking for additionally:

• Bachelor´s/ Master´s degree in Business Administration, or equivalent experience
• Strong business understanding in durable consumer goods markets and related Retail
• Interest for HA Product categories and markets
• Ideally 3-5 years of experience in consulting, market research, product management of durables or equivalent business units
• Excellent (country language) and very good English language skills
• Strong presentation and communication skills, client-centric approach
• Proactive and consistent engagement with multi-disciplined teams
• Co-ordination and decision making of how to achieve client outcomes and organisation goals
• Driving delivery of results for clients & GfK across diverse cultures, mind sets, disciplines, and influences
• Passion, dedication, and commitment
• Creativity and the ability to address real-world business problems analytically
• Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Main Function :

Responsible for the end-to-end development and deployment of AI models and applications, ensuring high-quality standards to deliver exceptional AI-driven products.

Qualifications :

• Bachelor's degree in engineering, computer science, or a related field.
• Proven track record in software design and the development of customer-oriented AI platforms.
• Minimum of 3 years of relevant experience as a Software Engineer, with a focus on AI development.
• Demonstrated expertise in at least 2 AI project portfolios.
• Strong hands-on experience with AI technologies, including machine learning frameworks and tools.
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.

1. Design and implement scalable AI solutions, enhancing products and services with a significant impact on customer experience, efficiency, and risk reduction.
2. Collaborate closely with cross-functional teams, including Product, Design, Business, and Marketing, to bring AI-driven products to market.
3. Ensure the code quality of AI models through comprehensive testing strategies.
4. Thrive in a fast-paced environment and demonstrate proficiency in agile system development processes.
5. Build, cultivate, and lead engineering teams to deliver high-quality AI software, aligning with strategic goals.