• Menyusun dan mengelola jadwal Bussines Manager
• Menyiapkan dokumen dan presentasi untuk rapat
• Mengatur dan mengoordinasikan pertemuan, konferensi dan acara bisnis lainnya
• Membantu dalam perencanaan dan pelaksanaan proyek-proyek bisnis

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non Named Enterprises, Midmarket & SME) business in Indonesia

• Must have experience handling commercial accounts and partners in Indonesia

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

•Oversee the design, deployment, and maintenance of the organization's IT infrastructure, including hardware, software, and networks.

•Manage the IT budget, optimize costs, and ensure efficient allocation of resources for IT projects and operations.

•Collaborate with external vendors and internal stakeholders to procure technology solutions, manage contracts, and align IT initiatives with business needs.

Tanggung Jawab:

1. Membuka jalur komunikasi dan memupuk hubungan baik dengan calon pelanggan,

mitra, dan anggota tim lainnya

2. Mendukung penjualan secara langsung melalui pemasaran online

3. Melaksanakan kegiatan pemasaran produk perusahaan, termasuk perencanaan promosi,

iklan, dan pemeliharaan database pelanggan

4. Mengelola pembuatan dan distribusi materi pemasaran, termasuk keberadaan di media

sosial, artikel, dan naskah telemarketing

5. Melakukan market research dan memantau aktivitas pesaing

6. Mendukung strategi pemasaran Perusahaan untuk mencapai pangsa pasar yang optimal

7. Tanggung jawab terkait pemasaran dan customer support lainnya

Persyaratan:

1. Kemampuan komunikasi baik lisan maupun tulisan, dan kerja sama yang baik

2. Kreatif, bertanggung jawab, pantang menyerah, dan bermotivasi tinggi

3. Pendidikan minimal S1 dan fresh graduate dipersilahkan untuk mendaftar

4. Diutamakan menguasai Online Marketing, Marketplace, dan Media Sosial

5. Kemampuan mengelola website dan SEO (Optional)

6. Kemampuan berbahasa Inggris (Optional).

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Marketing :

• Support management of database for ATM location
• Support customer service activities for company's clients and customers
• Support preparation of survey activities to find potential ATM locations
• Support admin related tasks such as making approval memo and invoice
• Support other divisions tasks if neccessary

Planning :

• Generate company's business strategy and budget
• Review the progress of the business plan
• Optimizing company's organization structure
• Facilitate company's corporate meetings
• Reporting to shareholders
• Analysis financial/operational data to find issues to be improved
• Control company's funding, including funding from other parties
• Coordinating with related division for arranging corporate events (board meeting, sharehokders, etc)
• Finding business partners for company's business development
• Develop company's marketing strategy
• Develop product/service for customers

MidPlaza Holding is seeking a highly motivated and experienced Accounting Manager to join our team at AYANA Komodo Resort. As the Accounting Manager, you will be responsible for achieving and exceeding financial goals, maintaining a strong accounting control environment, and implementing efficient financial processes. You will work closely with other departments to ensure accurate financial reporting and compliance with taxation requirements.

• Manage and oversee the daily operations of the accounting department.
• Ensure timely and accurate financial reporting.
• Develop and maintain accounting principles, practices, and procedures.
• Analyze financial statements for discrepancies and other issues.
• Coordinate and complete annual audits.
• Implement and monitor internal control systems to ensure compliance with financial regulations.
• Supervise and lead a team of accounting professionals.
• Provide guidance and training to accounting staff.
• Assist in the preparation of budgets and financial forecasts.
• Ensure accurate and timely processing of accounts payable and accounts receivable.

• Bachelor's degree in Accounting or Finance.
• Certified Public Accountant (CPA) qualification is preferred.
• Minimum 5 years of experience in accounting, with at least 2 years in a supervisory role.
• Strong knowledge of accounting principles and financial reporting.
• Proficiency in accounting software and MS Office.
• Excellent attention to detail and analytical skills.
• Strong organizational and leadership abilities.
• Good communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

Melakukan komunikasi kepada klien hotel. Melakukan penawaran kerja sama dan promosi kepada klien. Menyusun paket penawaran fasilitas hotel. Menciptakan terobosan baru sebagai trik marketing hotel.

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

The Position

This role is the champion of the Corporate segment. Responsible of leading and motivating junior team members to ensure yearly sales budget is achieved and surpassed. Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales and Marketing. 

KEY ROLES & RESPONSIBILITIES

FINANCIAL:

• To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
• To actively lead the Corporate segment’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
• To assist the DOSM and DRM with accuracy of revenue forecasting with most updated segments and market information.
• Responsible for Room Sales of managed accounts in Corporate segment including individual.

ADMINISTRATIVE:

• To actively contribute to the Department’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
• To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to the Director of Sales & Marketing.

OPERATIONAL:

• To manage Consortia, Government, Volume and Preferred accounts within the Corporate segment ensuring targets are met.
• To conduct sales calls with the team.
• To respond to all inquiries within 24 hours.
• To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.
• To follow up on lost business and bring information about them to the knowledge of the department superior.
• To negotiate with all customers and send out offers/contracts regarding individual and group business.
• To contribute to following the conversion ratio of the Group Department.
• To be aware of all market trends and share it to team so that a collective action can be implemented.
• To plan and arrange business trips to expand market awareness of the brand in key source markets.

• Mengenalkan product knowledge kepada customer
• Menilai kondisi pasar dan peluang penjualan.
• Membangun dan menjaga hubungan baik dengan customer.
• Mencapai target bisnis.

• Manage the BIM aspect of the project.
• Work with design consultant to review contractor 3D model.
• To coordinate and lead a BIM related meeting. 
• To work closely with design consultants and contractor BIM team. 

Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

- We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts
- Maintain accounts, contact, activity and business details

1. Manage activities of the areas under your responsibility focusing on operational improvements, cost reduction and greater competitiveness for the business.
2. Monitor contracts of third-party warehouses, including cost management, volumes, quality of services, inventory management and warehouse conditions;
3. Instigate in the team the continuous improvement of processes. Manage the development of measurement and improvement tools and methodologies for operational and non-operational departments;
4. Encourage optimization projects within their areas of responsibility, ensuring competitiveness and efficiency of operations;
5. Manage relationship with support teams such as Supplies, IT, Legal, Execution, HR, Financial and other areas, in order  to offer the best services for the Platform;
6. Ensure the fulfillment of the demands coming from internal customers, minimizing the incidence of operational bottlenecks;
7. Build and control, together with the team, the annual budget of the areas of your responsibility;
8. Close monitoring of OPEX and CAPEX to guarantee good operational effect and delivery of physhical and financial curves;
9. Report results of  the operations of receiving, processing, storage, blending, drying and shipping of all coffee assets and warehouses rented for SSEA.
10. Manage and report with transparency KPIs in the areas of your responsibility.
11. Support in financial analysis of new discretionary projects and in the development/definition new asset improvements.
12. Manage and monitor project deliveries ensuring quality, deadlines and budget;
13. Manage quality department ensuring SLA according with external and internal clients. Ensure right flow of PSS, report of P&L from blend, processing and inventory control.
14. Manage the team, giving daily support, distributing responsibilityand performing follow-up of activities, promoting their development.
15. Manage certification and sustainability program in the Industry operations;
16. Deploy and manage the Food Safety program according with FSSC22000 scheme.
17. Deploy and manage the Process Safety Management according with LDC Policy;
18. Act, together with the Quality and Commercial area in the optimization of economic impacts in the processing, packaging and blend and to support manage decisions.

• Plan, execute and optimize sales activities and promotional campaigns to drive revenue growth and increase brand visibility in the Indonesian market
• Identify market trends, consumer behavior, competitor activities, analyze and monitor sales data, and customer insights to identify growth opportunities, new sales initiatives and promotional strategies to achieve company goals.
• Communicate the value proposition effectively through proposals, presentations and discussions with potential target customers.
• Coordinate with internal teams such as Sales, Marketing and Product Development to create promotional materials, compelling sales collateral, aligning dealer marketing initiatives with overall company goals.
• Build and maintain strong relationships with key stakeholders, including dealers, distributors and other strategic partners.
• Monitor and evaluate the effectiveness of sales and promotional activities, and provide recommendations for improvement.

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus.
• Student in university
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem solving and communications skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

Content Manager

Working Hours: 9:00 AM - 9:00 PM

Job Overview:

We are seeking a highly skilled and creative Content Manager to oversee and enhance our content production process. This role requires a meticulous eye for detail, an excellent command of the English language, and the ability to present ideas effectively to clients. The ideal candidate will be responsible for ensuring the quality of content, managing editorial corrections, and contributing innovative ideas to client projects.

Key Responsibilities:

• Editorial Oversight: Review and correct editorial errors to maintain high content standards and ensure accuracy.
• Content Creativity: Generate and propose creative ideas for content development, continually enhancing client deliverables.
• Client Interaction: Serve as the primary point of contact for clients, confidently presenting ideas and updates.
• Creative Development: Understand and apply principles of effective creative design, ensuring content aligns with client objectives.
• Project Coordination: Organize and manage shoots with our videographers, ensuring all aspects of production run smoothly and meet project deadlines.

• Exceptional command of the English language with a strong focus on grammar and style.
• Proven ability to generate and execute creative ideas.
• Experience in presenting and communicating effectively with clients.
• Strong organizational skills with the capability to manage multiple projects simultaneously.
• Understanding of creative processes and content creation best practices.

Salary: IDR 8.000.000 - 12.000.000 net / per month (based on skill test and interview)

Employment Type: Independent Contractor

Holiday calendar: Adjust to client

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Events & Programs)

4-months Fixed term contract

As the Project Manager (Events & Programs) on the APAC Marketing Team on our video-sharing platform client account, your work is instrumental in shining a spotlight on the rising & established stars of the platform and will result in more Creators considering the platform for growing their audience and expressing their creativity. You will coordinate across multiple teams, develop best practices, champion innovation, look for creative solutions to achieve goals and contribute to the internal team initiatives to improve processes. 

You recognise and respect Creators as we put them at the forefront of our programs and have a passion for understanding and prioritising initiatives to get results to serve them. We are looking for someone with a strong project management and producer background across multiple consumer experiences & the entertainment industry, especially in the field of brand events & large-scale music festivals, who can work seamlessly with the rest of the marketing team and key cross-functional stakeholders (e.g. Partnerships, Marcom, Legal etc.). You should also show mastery in managing relationships and output coming from working teams and agency partners.

Role:

• Drive the planning & execution of creator programs and run point on program & campaign execution and updates to country teams, internal teams and cross-functional stakeholders
• Anchor a team of experts and specialists across creative, content, talent management & show production to produce creator programs flawlessly
• Work collaboratively with specialist teams (Marcom, sponsorship etc.) to produce successful creative campaigns 
• Drive various project timelines & milestones from account management to post-event activities 
• Drive analytical reviews of campaign results and inform learnings & improvements to global & country teams 
• Drive internal project legal and compliance matters and other administrative tasks, as needed

You:

• BA/BS degree preferred within relevant disciplines  
• 8+ years of experience within the marketing, media or creative industries
• 7+ years of project and event management experience, including multi-stakeholder management across multiple markets, ideally in Asia

• 4+ years of experience in the technology sector preferred, or a demonstrated understanding and interest in the technology business 
• Passion for the web and video ecosystem and digital culture. Understanding video-sharing platforms, and their creators and identifying opportunities to celebrate the creator community
• Demonstrated talent at building strong collaborative partnerships with cross-functional teams, and being adept at influencing strategy with insights and data 
• Ability to work on multiple projects simultaneously in a fast-paced and dynamic environment 
• Good analytical, communication (written and verbal), and presentation skills 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

PURPOSE OF THE JOB

The incumbent is required to develop marketing initiatives for new product launches, grow brand awareness and market share. She will be responsible for product management (forecasting, timely product registration with FDA), CRM and E-retail.

MAIN RESPONSIBILITIES

Product Management

1. Forecasting

• Ensure accuracy of product forecast and timely submissions. (Measures: launch tracking)

1. Product Registration

• Ensure close liaison with Central Registration support team so that products can be launch in line with ASPAC launch date. (Measures: On shelf date)

1. Product Assortment

• Close monitoring of competitor’s product assortment and thereby identify our key priorities in Indonesia to gain market share. (Measures: monthly tracking)

1. Product Listing

• Work closely with sales team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s On shelf date)

1. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door (measures: presence rate)

1. Management on non-sellable items

• Sampling management: ensure the right mix of samples to help achieve business objective. Work closely with sales team to ensure the right guideline for sampling is disseminated and followed closely by BCs
• GWP/Gifts management: utilizing GWP to drive higher basket purchase and create buzz to drive traffic to store.

1. Pricing

• Review and analyze central’s recommendation of prices for new products. Ensure the pricing is competitive and in line with regional parity & local competitiveness. Review annual price increase with central team to ensure our prices stay competitive in the market.

CRM

1. Planning & Execution of CRM initiatives including Rollout of new communication platforms in Indonesia, Client EDM management and client events & reward programs. 
2. Identify opportunities and weakness; and take pro-active action on the following:
   • increase recruitment rate
   • retention for customers by developing trial and loyalty
   • improve cross-selling
   • improve on repurchase rate
3. Data analysis (through PowerBI reports and Datamart/WinCRM) and drilling to:
   • identify potential target market for key launches and events

E-Retail/ E-Commerce

1. Monitoring daily E-Commerce operation
2. Monthly reporting to Central HQ for E-Commerce business
3. Monthly Planning for E-Commerce: including animation, GWP & Samples usage

Brand Communication

1. Assist with timely PO issuing and invoice management for media agencies
2. Work with regional media team to execute media campaigns locally
3. Drive PR & KOL initiatives in Indonesia to achieve #1 PR dominance in market

KEY FIGURES

Budget management: F2 (Samples, Gifts, Animation Budgets)

Direct report: 3 (CRM & E-Commerce Manager, Assistant Product Manager, Assistant PR Manager)

KPIs:

• Market share (Beaute Research)
• Retail sales (Monthly retail sales report vs target)
• New launch performance tracking (sell-out vs sell-in & targets)
• CRM figures (Cross-sell rate, Average Age, repurchase rate, recruitment rate…)
• Earned media value results

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

1. Melakukan kunjungan kepada calon konsumen terkait verifikasi data pengajuan dan menjelaskan mengenai hak dan kewajiban konsumen sesuai dengan ketentuan pembiayaan
2. Mengumpulkan dokumen minor dan mayor calon konsumen yang diperlukan dalam proses kreduit sesuai dengan prosedur kredit yang berlaku
3. Melakukan reminder kepada konsumen terkait angsuran muda
4. Mengisi LRS dengan lengkap dan benar sesuai dengan kondisi calon konsumen saat survey