We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure front office operations flow smoothly and help us meet our company goals.

• Work experience as a Duty Manager or similar management role
• Customer service experience
• Previous experience in the industry preferred
• Strong problem-solving skills
• Availability to work in shifts including weekends
• Able to operating Opera Hotel System
• Willing to be placed in Karawang

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang..

4. Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang.

4. Memiliki pengalaman min 2 tahun di Micro Finance atau terkait

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

7. Dapat bergabung secepatnya

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Position responsible for all the food and beverage operations, which includes all restaurant, beverage and room service operations.
• Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
• Develops and implements business plan for food and beverage.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang.

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

7. Bersedia ditempatkan seluruh Nusa Tenggara Timur sesuai kebutuhan bisnis

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

• Building and maintaining customer relationships by assisting all their inquiries. Including but not limited to replying chats, offering products, negotiating, follow up disputes, etc.
• Responsible for achieving sales targets, growth and all initiatives set by the company.
• Create weekly sales reports and analyze the potential that happens in the upcoming weeks.
• Handling and updating online store attributes like product image, product stock, etc
• Work together with internal team (warehouse team for outbound, refund, marketing team for Live Shopping, posts, customer info, product team for future development needs, finance team, supply team, etc)
• Actively looking at competitor price, providing suggestion for market trends, etc

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The Strategic Investor Senior Manager will be part of a dynamic team focusing on improving FSMK’s capital position by raising debt regionally across Accredited Investors (AIs), High Net Worth Individuals (HNWI), and Family Offices (FO) segments. The goal is to grow and strengthen the firm's stronghold in the private credit B2B space by contributing and leading in debt initiatives while taking pride in being part of a dynamic, ever-changing, and sophisticated environment.

What you will do:

• Manage and act as the primary face to the market in the identification and approach to AI/HNW/FO; including identification of overseas funding sources and developing the materials
• Providing a differentiated alternative suite of private investments and advice to potential/ existing clients
• Servicing existing relationships/ stakeholders/ investors
• Supporting front/ middle/ backend processing functions
• Leading due diligence matters with various clientele
• Collaborating within the team for the goal-oriented activities

What we are looking for:

• Tertiary qualification in business administration, finance, economics, or related field
• 3-6 years’ exposure in the AI/HNWI space from financial institutions as a client advisor/ relationship manager
• Demonstrated consistent sales performance with financial products
• Experienced across all investment asset classes, capital and private
• Relevant licenses for advancement of capital products

You will shine in this job if you are/have:

• Up-to-date to date with current macro environment
• Resourceful, out-of-the-box creativeness
• Strong sense of ownership
• Well versed in salesmanship
• Well connected with potential clients

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are looking for an Area Manager to lead our fast-growing team in Jakarta. Our ideal leader will have a strong background in managing teams, excellent communication and negotiation skills, and the ability to adapt to a dynamic, fast-paced working environment. As an Area Manager, you will be responsible for managing and leading a team, achieving sales targets, and building strong partnerships and relationships with SMEs.

What you will do:

• Manage and lead a team to achieve company targets
• Develop and implement sales strategies to drive business growth
• Build and maintain relationships with SMEs and key partners
• Identify customer needs and provide innovative solutions
• Pitch and present products to potential customers
• Collaborate with other departments to ensure smooth operations

What we are looking for:

• Minimum 5 years of experience in a managerial role
• Experience in the SME or financial industry is preferred
• Strong leadership, communication, and negotiation skills
• Proven track record in achieving sales targets
• Ability to build and maintain relationships with SMEs
• Excellent problem-solving and decision-making skills
• Adaptability and ability to work in a fast-paced environment
• Fluency in English and Indonesian

-

We are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales director duties will include hitting annual targets, building relationships and understanding customer trends. The following positions availability is for expatriate only.

• 1 or 2 years experience in similiar position
• Proven ability to position products against competitors
• Proven ability to drive the sales process from plan to close
• Excellent verbal and written communications skills
• Second language is a plus
• Excellent listening, negotiation and presentation skills
• The following positions availability is for expatriate only
• Willing to be placed in Karawang

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Sales Manager located in Jakarta, you will play a critical role in leading and managing our sales team to drive business growth and achieve sales targets. You will be responsible for developing and executing sales strategies, managing key accounts, and building strong customer relationships. Your leadership skills, strategic mindset, and sales expertise will contribute to the success and growth of our company.

Responsibilities

• Lead and manage the sales team to achieve sales targets and objectives.
• Develop and implement strategic sales plans to drive business growth and increase market share.
• Identify new business opportunities, generate leads, and manage the sales pipeline.
• Build and maintain relationships with key clients and strategic partners.
• Oversee the sales process from initial contact to contract negotiation and closure.
• Analyze market trends and competition to identify new selling opportunities.
• Monitor sales activities, analyze performance metrics, and generate reports to track progress and identify areas for improvement.

• Minimum 7 years of proven experience in sales, preferably in a managerial or leadership role.
• Degree in Business Administration, Marketing, or a related field is preferred.
• Proven track record of successfully achieving sales targets and driving business growth.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to analyze sales data and identify trends and opportunities for improvement.
• Results-oriented mindset with a strong customer focus.
• Experience in the technology or consumer electronics industry is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Sales Manager to make the world a better place to live in, one home at a time.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Sales Supervisor located in Jakarta, you will play a key role in leading and supervising our sales team to drive business growth and achieve sales targets. You will be responsible for training, coaching, and motivating the sales team to deliver exceptional performance and provide excellent customer service. Your strong leadership skills and ability to drive results will contribute to the success of our sales department and the overall growth of our company.

Responsibilities

• Lead, manage, and supervise the sales team to achieve sales targets and objectives.
• Develop sales strategies and plans to drive business growth and expand market reach.
• Train, mentor, and motivate the sales team to ensure continuous improvement and high-performance standards.
• Monitor sales activities, analyze performance metrics, and generate reports to identify areas for improvement and implement corrective actions when needed.
• Collaborate with other departments to ensure alignment and effective sales strategies.
• Build and maintain relationships with key clients and foster strong customer partnerships.
• Stay updated on market trends, competitor activities, and industry developments to identify new business opportunities.

• Minimum 5 years of proven experience in sales, preferably in a supervisory or leadership role.
• Degree in Business Administration, Marketing, or a related field is preferred.
• Proven track record of successfully achieving sales targets and driving business growth.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to analyze sales data and identify trends and opportunities for improvement.
• Results-oriented mindset with a strong customer focus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Preferred experience in digital electronics, including home appliances and CCTV systems.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Sales Supervisor to make the world a better place to live in, one home at a time.

WHAT YOU WILL BE DOING

• Building and maintaining strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
• Maintain the existing customer contract and gain new business within the Industrial Project & Energy Sector
• Response to customer RFQ / inquiry timely
• Ensuring the project follows and complies with company health, safety, and environmental policies.
• Coordinate with Project Solution and Project Managers to execute project smoothly and achieve given target both operationally and commercially
• Manage the commercial team members to achieve the commercial goal(s) and objective(s)

• Minimum 5 years of experience in a logistics company in a fast paced and dynamic multi-cultural MNC environment, experience to handle Oil & Gas clients are preferrable

• Meticulous with strong analytical & Problem-Solving Skills, Negotiation, Diplomacy & Excellent team working skills
• Strong communication skills, Excellent oral, written and presentation skills in English.
• Goal oriented, motivated self-starter with excellent organization skills and ability to multi tasks
• Supply Chain, Logistics, International freight forwarding, Customs clearance business process understanding.

WHAT WE OFFER

Ceva Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

The office location will be in Kembangan, Jakarta Barat

MidPlaza Holding is seeking a highly motivated and experienced Accounting Manager to join our team at AYANA Komodo Resort. As the Accounting Manager, you will be responsible for achieving and exceeding financial goals, maintaining a strong accounting control environment, and implementing efficient financial processes. You will work closely with other departments to ensure accurate financial reporting and compliance with taxation requirements.

• Manage and oversee the daily operations of the accounting department.
• Ensure timely and accurate financial reporting.
• Develop and maintain accounting principles, practices, and procedures.
• Analyze financial statements for discrepancies and other issues.
• Coordinate and complete annual audits.
• Implement and monitor internal control systems to ensure compliance with financial regulations.
• Supervise and lead a team of accounting professionals.
• Provide guidance and training to accounting staff.
• Assist in the preparation of budgets and financial forecasts.
• Ensure accurate and timely processing of accounts payable and accounts receivable.

• Bachelor's degree in Accounting or Finance.
• Certified Public Accountant (CPA) qualification is preferred.
• Minimum 5 years of experience in accounting, with at least 2 years in a supervisory role.
• Strong knowledge of accounting principles and financial reporting.
• Proficiency in accounting software and MS Office.
• Excellent attention to detail and analytical skills.
• Strong organizational and leadership abilities.
• Good communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Sikka

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Operations are the heartbeat of our service - ensuring our Operations team is levels ahead of the general market in terms of their quality control and speed of work - as businesses depend on the Operations team to drive productivity 24/7/365. As the Warehouse & Logistics Manager, you will be our subject-matter-expert in managing all aspects of our operations, focusing on inbound and outbound logistics, processing, warehouse management, and overall supply chain efficiency. 

We are seeking talented individuals with a proven track record in operations management, excellent leadership skills, and a strategic mindset to drive continuous improvement and operational excellence. You will manage a team of 30+ and will report to our CEO of Indonesia.

• Manage Processing Operations: Balance attention to detail with swift execution, solve problems efficiently, and collaborate with other departments.
• Oversee Inbound and Outbound Logistics: Manage and optimize transportation, ensure timely deliveries, and monitor costs.
• Warehouse Management: Coordinate warehouse activities, optimize space utilization, and ensure compliance with safety standards.
• Ensure Operational Efficiency: Develop strategies to improve efficiency, analyze data for improvements, and foster a culture of continuous improvement.
• Team Leadership and Development: Lead, mentor, and motivate the team, set goals, and promote a positive work environment.
• Compliance and Safety: Ensure regulatory compliance, enforce safety procedures, and conduct inspections to maintain safety standards.
   

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

You'll join our Indonesia Compliance Payments Team, playing a pivotal role in establishing, upholding, and overseeing compliance with all pertinent laws and regulations. Your responsibilities will encompass fostering the company's commitment to corporate governance, maintaining internal policies and documentation, and preparing relevant compliance reports for daily business operations. Additionally, you'll offer support to various teams, ensuring their adherence to regulatory requirements. Your diligence will contribute to the company and our related subsidiaries remaining fully compliant with all applicable Indonesia laws and regulations.

What you'll do:

• Develop, assess, and uphold internal policies and procedures to align seamlessly with relevant laws and regulations, particularly regarding Payments.
• Oversee and maintain the company's compliance with regulatory frameworks, corporate governance standards, and internal policies, ensuring comprehensive documentation.
• Facilitate communication between the companies, regional teams, consultants, investors, and auditors on compliance/ payments-related matters.
• Scrutinize company procedures and reports to proactively identify potential risks and compliance issues.
• Manage regulatory reporting frameworks meticulously, ensuring timely submissions and prompt response to any ad-hoc requests from regulatory bodies.
• Ensure the rigorous implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML and CFT) programs in compliance with applicable regulations.
• Conduct compliance awareness programs and training sessions for internal stakeholders.
• Prepare compliance/payments-related reports adhering to relevant guidelines and standards.
• Execute the objectives and key results (OKRs) outlined by the risk and compliance team,
• Take proactive steps to achieve departmental and managerial targets, aligning efforts with organizational goals.

• Hold a Bachelor's degree in law, accounting, economics, or a related field from a reputable university.
• Possess a minimum of 7 years' experience as a Compliance or Internal Audit staff member in financial/compliance/payments services.
• Demonstrate a strong understanding of the fintech payments industry, multi-finance, and/or banking & finance.
• Proficient in OJK regulations, including KYC and AML/CFT procedures.
• Fluent in both written and spoken English.
• Exhibit outstanding communication and interpersonal skills.
• Possess an analytical mindset coupled with excellent organizational abilities.
• Uphold a high degree of professional ethics and integrity.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and maintain a good relationship to guests within the Hotel, Apartment and Tenant. Supports the tracking and resolution of service issues.

• Hands-on experience with Hotel Management software (PMS)
• Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
• 1 or 2 years experience in similar position
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Willing to be placed in Karawang

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Successful candidate will lead daily payment operations and are passionate about ensuring the operations of our fast-growing business run smoothly. He/she will have an eye for details and ability to get things done quickly, whilst at the same time making improvements to continually enhance and streamline operations. He/she will be leading a team of Senior Executives and Executives across the APAC region with markets Singapore, Malaysia and Indonesia and reporting to the Head of FinOps.

What will you do :

• Be in charge of day-to-day operations to ensure payouts, refunds and reconciliation of payments is done on time and is 100% accurate.
• Supporting Head of Finops with new markets expansion
• Leading a team of regional Senior Executives and Executives
• Ensuring team members are up to date with product knowledge accuracy, process adherence and SLAs including providing constant internal training and maintaining daily resource planning with the team
• Lead monthly financial and regulatory reporting for our payment partners and regulatory bodies, including assisting with internal and external audit requirements
• Manage day-to-day relationships with our third party operational partners (banks, network partners, payment processors and other fintechs), including maintenance of internal policies / SOPs and knowledge base of policy changes across partners.
• Being the payout approval point and escalation point for all funding and payment issues and providing clear decision making process maintaining accuracy. Raising complex issues to the Head of FinOps.
• Being the sole point of contact for daily operations across FinOps and cross teams (product, data, commercial, marketing, compliance, customer success, etc)
• Work closely with product and technical teams to suggest and implement product design enhancements that will streamline and improve operations.
• Work closely with the compliance team to ensure adherence to our risk management framework to ensure compliance with relevant regulations, internal and external KYC requirements, and compliance with transaction monitoring guidelines.
• Create monthly analytical reports and insights on the company’s financial operations to guide strategy on margin improvements and pricing.
• Working with Data team to ensure reports and data sources are accurate and up to date
• Work cross functionally to support sales and marketing to deliver an exceptional user experience on CardUp.
• Lead feedback loop across teams maintaining data centricity to resolve operational gaps and recurring issues.

• At least 6 years of experience in an operations role within the payments / fintech sector
• Deep understanding of operations and data analytics, experience in payment processing a plus
• Self-starter, entrepreneurial mind set with drive and initiative to solve problems and get things done.
• Flexible and able to multi-task; fast-moving and sometimes ambiguous environment, driving toward clarity and solutions.
• Strong attention to detail and ability to prioritize and juggle multiple tasks with short turnaround time.
• Excellent communication skills and personal qualities of integrity, credibility and quality.
• Strong command of the English language (written and verbal).
• Strong comprehension skills and high analytical abilities. 
• Minimum BSc / BA, MBA a plus
• Team management experience is a bonus

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp.This position is within our payments team.

Modalku | Funding Societies and CardUp joined forces to provide a comprehensive digital financial solutions for SMEs: Elevate. The platform allows SMEs to effortlessly manage and pay expenses and receive payments within one seamless digital platform. This position is within our payments team. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are looking for an experienced Operations Manager, Payments for Indonesia or Singapore. You'll drive daily payment operations and are passionate about ensuring the operations of our fast-growing business run smoothly. You have an eye for details and ability to get things done quickly, whilst at the same time making improvements to continually enhance and streamline operations. You will be responsible across the APAC region with markets Singapore, Malaysia and Indonesia and reporting to the Head of FinOps.

What you will do:

• Be in charge of day-to-day operations to ensure payouts, refunds and reconciliation of payments is done on time with 100% accuracy.
• Be the primary contact point for daily operations (across functions - product, data, commercial, compliance etc) and manage the feedback loop across teams to resolve operational gaps and recurring issues.
• Lead monthly financial and regulatory reporting for our payment partners and regulatory bodies, including assisting with internal and external audit requirements.
• Manage day-to-day relationships with our third party operational partners (banks, network partners, payment processors and other fintechs), including maintenance of internal policies / SOPs and knowledge base of policy changes across partners.
• Suggest and implement product/process design enhancements that will streamline and improve operations, including for new market or product launches.
• Adhere to our risk management framework and ensure operational compliance with relevant regulations.
• Create analytical reports on the company’s financial operations to guide strategy on margin improvements, and partner with the Data team to ensure accuracy of these reports.

What we are looking for:

• At least 6 years of experience in an operations role within the payments / fintech sector
• Deep understanding of operations and data analytics, experience in payment processing a plus
• Team management experience is a bonus
• Self-starter, entrepreneurial mind set with drive and initiative to solve problems and get things done.
• Flexible and able to multi-task; fast-moving and sometimes ambiguous environment, driving toward clarity and solutions.
• Strong attention to detail and ability to prioritize and juggle multiple tasks with short turnaround time.
• Excellent communication skills and personal qualities of integrity, credibility and quality.
• Strong command of the English language (written and verbal).
• Strong comprehension skills and high analytical abilities. 
• Minimum BSc / BA, MBA a plus

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

- Managing day to day activities and continous improvement of telesales team 

- Coordinate responsibilities and capacity planning for target fulfillments for their team.

- Actively monitor team performance on daily basis by generating the reports

- Involved in script development and enhancement as well as the development of the tools.

This position is responsible to oversee and manage the Talent and Culture of the organization, this pertains to all areas which support AccorHotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.  

The Talent and Culture Manager will co-ordinate the actions of the hotel leaders and team in all elements of the Talent Journey including Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Reward & Recognition, Compensation & Benefits, Flexibility & Welfare, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching. 

The Talent and Culture Manager is to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs.

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The FP&A Manager will be the finance business partner to our country team. The professional will deeply understand the business by current and past trends in key performance indicators including all areas of revenue, operational expenses and capital expenditures.

What you will do:

• Support our country leaders by analyzing past trends in key performance indicators including all areas of revenue, expenses and capital expenditures
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance
• Responsible for investor and board reporting on, amongst others, our business partner in respective countries 
• Manage the Finance partnership with our Country Head(s), to develop financial strategies as well as financial goals for expansion of the business with multi-channel possibilities
• Drive regional expansion projects: conduct quantitative and qualitative research into different markets, market sizing, portfolio reviews
• Together with the business drive planning and forecasting activities while interfacing closely with other Finance stakeholders 
• Lead on developing financial models and other core analysis to support strategic initiatives
• Use external and market benchmarks to measure performance
• Oversee and manage the continued development of budgeting, financial forecasting, operating plan and modeling tools

What we are looking for:

• Have a (minimum) Bachelor’s degree in Finance or Accounting; MBA or equivalent would be a plus
• Bring in 5+ years’ relevant experience in the Financial Planning and Analysis area. Preferably with a financial institution, high growth company, or a FinTech
• 1 to 2 years experience at Big4 with experience in audit/advisory in financial services industry would be an advantage
• Have an understanding how banks and financial services work
• It would be great if you have experience in a start-up environment
• Have advanced Microsoft Excel (incl. pivot tables, data tables) and PowerPoint skills

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity