Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Account Manager 

(Account Management) 

As our business continues to grow and reach new heights, we are looking for an Account Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working closely with our Account Director to manage the day-to-day requirements of our key clients, pairing a keen eye for detail with excellent communication skills to ensure smooth delivery.

To be successful in this role, you’ll maintain high standards in operational efficiency and become a trusted partner for our clients. You’ll bring strong experience in client commercials, whilst looking to develop your financial and strategic acumen among some of the world’s most sought out brands. 

Role: 

• Own and oversee the end-to-end client account management, including day-to-day communications, maintaining our financial processes, and liaising with internal teams.
• Be the point of contact for new client briefs, demonstrating stellar project management and attention to detail. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 5+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and project management.
• Proven project management abilities with an eye for detail
• Demonstrated experience in day-to-day financial management
• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.

• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

We are seeking a proactive and experienced Sales and Marketing Indonesian Offline Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic offline marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in offline marketing, sales planning and execution, maintain and approach client and offline advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

We are seeking a proactive and experienced Sales and Marketing Indonesian Online Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic online marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

*Job Descriptions*

1.Survei pasar dan mencari potensial untuk tempat Booking

2.Menawarkan Produk secara langsung kepada konsumen (Demonstrasi Produk / Demo penjualan )

3.Melakukan Penjualan dengan target yang telah ditentukan

4.Membantu membangun jaringan penjualan yang kuat untuk mencapai target perusahaan

*Job Requirements*

Pendidikan minimal SMU/ SMA/SMK Sederajat

Lebih diutamakan memiliki pengalaman di bidang yang sama

Mampu bekerja di bawah tekanan, berorientasi pada target

Memiliki kemampuan komunikasi yang baik dan kemampuan pemasaran

Memiliki SIM C Dan kendaraan motor R2

Ulet , Niat , dan Percaya Diri.

BENEFIT

• Incentif Bulanan
• Bonus Tahunan
• Klaim Kesehatan
• Mess (tempat tinggal )

Get to Know Us

In the Amoda tech team, you will work on cutting-edge web applications and software ranging from construction management, hospitality management, client-facing booking systems in the form of web applications to mobile apps. We are a small team that thrives on innovation and growth. Constant learning and improvement is in our DNA. Our aim is to make software in construction that is innovative, reliable, and amplifies the sector in a way not imagined before. You are going to be the QA pioneer of Amoda, so there will be some liberty regarding creating standards on the QA-side

Job Responsibilities

• Market Experimentation
  Reach out to different potential clients and find out about their pain points to see where our product stands.
• Market Awareness
  Conduct market research and competitive analysis to identify trends, opportunities, and potential threats, ensuring our product remains competitive.
• Cross-Functional Collaboration
  Collaborate closely with cross-functional teams including design, engineering, marketing, and customer support to deliver high-quality digital experiences.
• User-Centric Approach with Integration
  Champion a user-centric approach to product development, gathering user feedback and conducting usability testing to inform decision-making. Availability to visit our potential client site is a must. Able to ideate short-term and long-term goals of a user’s problem and manage their expectations.
• Product Metric Tracking (Data Driven)
  Define key performance indicators (KPIs) and regularly analyze product metrics to measure the success of the B2B application.
• Release Management
  Plan and oversee product releases, coordinating with development teams to ensure on-time delivery of new features and updates.
• Continuous Improvement
  Continuously iterate and improve the application based on user feedback, industry best practices, and emerging technologies.
• Stakeholder Communication & Management
  Communicate product updates, progress, and strategy to stakeholders at all levels of the organization and external users.

• Bachelor's degree in a related field; MBA or equivalent is a plus.
• Around 2+ years of experience in Digital Product Design.
• Task prioritization given constraint.
• Proven experience as a Digital Product Manager with a focus on B2B applications (Web app & mobile).
• Strong understanding of user-centered design principles and methodologies.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Proficiency with product management tools and analytics platforms.
• A track record of successfully delivering digital products both 0-1 and 1-10 that meet or exceed user expectations.
• Ability to thrive in a fast-paced, dynamic environment.
• Able to convey information to team through graph, diagram, and LoFi Design
• Experience with Agile/Scrum methodologies is preferred.

• Conduct training for sales promoters both for hard and soft skills
• Monitoring performance of sales promoters
• Audit sales promoters competency

Definisi Job Function Marketing:

Menjalankan pengembangan dan perumusan strategi pemasaran, penelitian dan penganalisaan tren pasar dan faktor relevan lainnya, pembuatan dan penerapan strategi untuk mengomunikasi proposisi nilai suatu produk/layanan/merk, proses perancangan dan pengoptimalan berbagai saluran, termasuk penggunaan saluran dan teknologi online untuk mempromosikan dan mengiklankan produk atau layanan

Jurusan yang dipersyaratkan:

Administrasi, Business, Manajemen, Manajemen Pemasaran, Business Administration, Business Data Science, Business Development, Business Management, Business Telecommunication, Technology Management, Business Analytics, Industrial Management & Innovation, Innovation Management & Entrepreneurship, Technology Entrepreneurship, Ekonomi dan Bisnis Internasional, Logistik & Supply Chain , ICT Business, Logistik & Inventory Management, International Development: Globalisation, Creative Industries and Cultural Policy , Desain Komunikasi Visual, Akuntansi, Aktuaria, Ekonomi Manajemen, Ekonomi Perusahaan, Keuangan & Perbankan, Manajemen Keuangan, Behavioral Finance, Perpajakan, Economic Science, Finance, Ilmu Hukum, Human Resources Management, Organization Design Development, Ilmu Komunikasi, Public Relation, Broadcast, Advertising, Multimedia Technology, Hubungan Internasional, Statistik, Matematika, Psikologi, Teknik Industri, Sistem dan Teknologi Informasi, Ilmu Komputer, Teknik Informatika, Data Communcation Engineering, Master of Data Science, Software Engineering, Software Application, Artificial Intelligence, Game Application & Technology, Cyber Security, Fisika

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

ABOUT YOUR ROLE:

To drive Retail Brand Owner sales strategy to grow the business profitably while coordinating the local offices, buying agents, commercial teams and local factories in driving the sales strategy.

KEY RESPONSIBILITIES:

1. Develop account strategies & initiatives with sales manager to achieve sales target/increase;

2. Collaborate with Sales Manager, Global Account Sales Leader, Regional Office on account strategy identification, planning and execution;

3. Coach and support new sales executive;

4. Manage monthly business review  with regional office, factory sales team to ensure global strategies and initiatives are aligned and  executed;

5. Manage and drive the “attack plan” regionally, support sales executive to achieve the regional sales target;

6. Drive the sales initiatives and collaborate with factory sales team;

7. Proactively identify potential customers and prospect opportunities  at local office and buying agent;

8. Manage buying office, ensure service and solutions  provided meet customer  needs ;

9. Manage  relationship with agents, buying offices and factories

10. Collect and analyze market and competitive landscape, drive proactive action with operation team and CS team according to customer forecas

1. Mencari peluang bisnis untuk hotel, mencapai target anggaran, serta memenuhi tujuan jumlah malam kamar dan pendapatan.
2. Memaksimalkan peluang keuntungan, menganalisis semua sumber bisnis, dan mengembangkan sumber dengan potensi keuntungan tertinggi.
3. Bekerja sama dengan personel lain untuk memastikan kelancaran operasional departemen, serta memastikan setiap anggota staf menjalankan tugasnya dengan baik.
4. Melaporkan kepada Asisten Direktur Penjualan mengenai keluhan, komentar, atau saran yang diterima dari tamu atau publik yang dapat meningkatkan layanan dan produk di Parador Hotels & Resorts.
5. Melakukan survei pasar dan mengumpulkan intelijen pemasaran mengenai pesaing untuk disampaikan kepada Direktur Penjualan agar beliau tetap terinformasi tentang perkembangan pasar.
6. Berpartisipasi dalam pameran dagang dan promosi penjualan yang ditugaskan oleh Direktur Penjualan.
7. Bepergian ke pasar sumber untuk mencari peluang bisnis serta menjalin dan/atau mengembangkan hubungan dengan pelanggan dan akun utama.
8. Memelihara hubungan positif dengan agen perjalanan, akun komersial, dan sumber bisnis lainnya untuk hotel.
9. Mengkoordinasikan fungsi-fungsi di hotel yang berkaitan dengan penjualan, insentif, dan lain-lain.
10. Berkomunikasi setiap hari dengan Departemen Front Office dan Food & Beverage untuk memastikan bahwa pelanggan menerima tingkat layanan yang tinggi.
11. Berpartisipasi dalam kegiatan sosial, klub, dan organisasi yang mempromosikan kepentingan hotel serta meningkatkan keterampilan profesional.
12. Menghadiri rapat sesuai kebutuhan atau arahan dari Direktur dan/atau Asisten Direktur Penjualan.
13. Bertanggung jawab atas promosi dan iklan hotel sesuai arahan dari Direktur dan/atau Asisten Direktur Penjualan.
14. Bernegosiasi dengan agen perjalanan, operator tur, grosir, maskapai penerbangan, dan pelanggan lain sesuai penugasan Direktur dan/atau Asisten Direktur Penjualan.
15. Menentukan layanan "VIP Guest" atau "Special Treatment" yang harus diterapkan oleh hotel.
16. Melaksanakan tugas lain yang diberikan oleh Manajemen.
17. Mewakili Manajemen jika diperlukan.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Demonstrates and communicates key drivers of guest satisfaction for the Ah Yat Abalone Seafood Restaurant
• Analyses service issues and identifies trends for the Ah Yat Abalone Seafood Restaurant
• Makes and executes the necessary decisions to keep the Ah Yat Abalone Seafood Restaurant moving forward toward achievement of goals
• Works with the hotel management team to develop an operational strategy that is aligned with the Ah Yat Abalone Seafood Restaurant business strategy and leads its execution
• Reviews the Ah Yat Abalone Seafood Restaurant reports and operations sales performance in accordance with the allocated budget
• Focuses on growing revenues and maximizes the financial performance of the department
• Coaches and supports operations the Ah Yat Abalone Seafood Restaurant team
• Communicates a clear and consistent message regarding the Ah Yat Abalone Seafood Restaurant goals to produce desired results
• Performs other duties, as assigned, to meet business needs
• Review guest feedback with the Ah Yat Abalone Seafood Restaurant team and verify that appropriate corrective action is taken
• Handles and oversees guest issues and complaints to establish engagement that differentiates guest experiences beyond extraordinary, and is highly regarded
• Stays visible and interfaces with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
• Be responsible for monitoring guest/other department requests with actions in operating departments in timely manner

• Only for Expatriate
• Minimum 3 years' experience in the same position in Chinese Restaurant
• Proven track of achieving targets, has strong organizational and time management skills
• Knowledge of the Chinese Restaurant trend that generates revenue to increase profitability

• Strong business acumen and operation strategy, wants to win attitude with excellent time management skills

• Strong leadership skills with an acute sense of good judgment
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Bachelor's degree in Hospitality, Sales & Marketing, or other relevant fields

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Description

Sales Development

• Identify and build new and existing sales channels within Indonesia to grow the brand.
• Deliver sales objectives in retail sales, net sales and delivering targeted gross margin, ensuring long term sustainable growth.
• Steer profitability of the business for both trade accounts or brand owned boutiques.
• Partner and negotiate to drive strong support by partners to achieve business objectives.
• Maintain and develop collaborative relationships ensuring long term sustainable growth.
• Drive sales growth through educating and motivating beauty advisors/ cast members
• Navigate and drive solutions for complex situations.
• Effectively manage and drive retail KPIs like conversions, traffic, basket and etc to elevate performance of animations, stores and staff.
• Effectively manage and drive store animation or large-scale event through activation of field staff and working with marketing and education.
• Understanding opportunities within markets, work with regional team to develop business plans for new doors and to increase sales for existing via instore events, brand activation
• Partner closely with marketing to drive launch, animation and sales.
• Support regional educational manager to plan, schedule and facilitate in-store and classroom trainings
• To be the face of LUXASIA to the trade partners to build strong rapport, partnership and relationship.
• Perform regular field visits to ensure strong field engagement and door checks to ensure that inventory, visual merchandising standards and maintenance are maintained as per brand standard, and share competitive insights within internal stakeholders
• Supports to train and field coach the Bas or retail partners to ensure the driving of sales.

Manage the Product, Channel, Retail & Stock Planning

• Drive the achievement of the retail and net sales budgets (sell-in & returns) based on accurate forecasting and planning.
• Support the net sales management through effective reporting and communication to the internal team and business control. • Manage and support the fulfilment need of trade and retail for ad-hoc transfers and delivery planning when necessary.
• Manages the day to day operations Digital Channel to ensure accuracy and sales planning. Support of the Sales Planning Process of Indonesia
• Participate in the definition of the sales planning (Forecasting rounds, retailer targets etc.)
• Manage the product allocation process in conjunction with Indonesia
• Manage and monitor the planning and ordering of products (newness, seasonal, animation activations and regulars) by the trade EDIs and retail team, in conjunction with marketing and sales
• Manage stock forecast and inbound shipments to Indonesia.

Sales & Trade Campaigns Support & Management

• Drive and manage the trade and retail animation process from sales, inventory planning, operations, and people planning), while engaging with effective incentive drivers to deliver results.
• Manage compliance in trade returns process and ensure the budget tracking and management.
• Analyze and manage inventory holdings for all channels at healthy level.
• Drive the people planning for retail team to ensure optimization and SOPs are observed.
• Manage the retail people and the team planning budget.
• Strategize and manage the payroll planning, tabulation and checks for retail payout.

• With a Degree in Business Management or equivalent
• With at least 8 years of relevant of working experience in sales for Retail, FMCG, Sales or Beauty.
• A passionate, self-starter, keen learner with an entrepreneurial mindset.
• A good people leader, team player with a positive mindset.
• Savvy, relational team player and people leader with extensive self-awareness, impartial and objective.
• Strong ability to work with ambiguity and able to excel in a start-up environment.
• Business-minded and possesses good problem-solving skills
• Well organized and committed to accuracy at all levels of details
• Focused, efficient, skilled in transversal projects and multitask environment
• Possess an excellent, communication skills in oral and written
• Experience in and enjoys operating in a fast-paced environment
• Experience in working with retailer network and Sephora is key.
• Strong in Excel and Powerpoint.
• Able to work well in multicultural environment
• Excellent written and verbal communication skills, including ability to present to top decision makers.
• Fluent in English. Bahasa Indonesia language will be a must.

● Assist in planning, coordinating, and executing technical projects, ensuring they meet business objectives and
timelines.
● Work closely with cross-functional teams, including engineering, product, and operations, to ensure alignment on project goals and deliverables.
● Serve as a liaison between technical teams and business stakeholders, providing regular project updates and managing expectations.
● Support the implementation of Agile methodologies to enhance project delivery and efficiency.
● Oversee the maintenance and updating of API specification documentation to ensure accuracy and alignment with project requirements.
● Manage the configuration and maintenance of Financial Transaction Manager (FTM) systems, ensuring they are up-to-date and functioning correctly.
● Utilize tools like Postman and API SNAP to test, validate, and monitor API integrations within the project scope.
● Maintain up-to-date project documentation, including progress reports, meeting minutes, and post-project analysis.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

• Working with the groups team on a day to day basis ensuring all enquires are analysed and responded to within brand standard timeframes
• Assist in the preparation of contracts for the leisure segment (FIT, group allocation and series)
• Work closely to set daily pricing and business strategies for all segments to maximise occupancy and ADR.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar-pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

Mencari dan mengakuisisi klien baru

Mempertahankan dan mengembangkan hubungan dengan klien yang sudah ada

Mencapai target penjualan yang ditetapkan oleh perusahaan

Menyusun dan mempresentasikan proposal layanan kepada calon klien

Bernegosiasi kontrak dan harga dengan pelanggan

Menangani keluhan pelanggan dan mencari solusi yang memuaskan

Melakukan riset pasar dan menganalisis tren industri logistik

Menyiapkan laporan penjualan dan aktivitas secara berkala

As a Project Manager besides provides Scheduling Services also having task to controlling project execution to meet budget and agreed project scheduled, you create a master plan for an assigned client project that includes timelines, required resources, the order of needed tasks and the responsibilities of each project team member. You must represent our T&T well by being responsible, punctual, and motivated to exceed the expectations of our clients.  You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities.  It is also important that you display excellent verbal and written communication and interpersonal skills.

Responsibilities:

• Develop, monitor and update integrated project plans and schedules so that projects can be executed in the most efficient manner possible.
• Prepare baseline schedules and schedule basis documents for approval by project teams.
• Assess impacts to the critical path and near-critical activities and report to the project team.
• Monitor schedule deviations and variances and assist in the developing of alternative methods for corrective action.
• Prepare and provide schedule progress reports, trending charts and schedule analysis on a periodic basis.
• Maintain record of scope changes, trends and variances that potentially affect schedule performance.
• Assure credibility of the information contained in the schedule.
• Review schedules with project team members on a regular basis to ensure that accurate and timely data is incorporated in the schedule.
• Facilitate project scheduling meetings and/or interactive planning meetings as required by the project team.
• Participate in project meetings at the discretion of the project manager!
• Upon completion of each project, develop and record the project’s historical schedule information and lessons learned, for future use.

Systems and tools capability

Competency using Primavera P6 or later, Microsoft Project, Excel, Word, PowerPoint.

Highlighted sector experience

• Oil and Gas
• Petrochemical & Chemical
• Mining & Minerals
• Power Plant / Energy’s

Key technical competencies:

• Project Control, Cost Control, Project Management and Playing a role in strategic planning.
• WBS development capability for green and brown field project in O&G or Mining Industry.

1. Melakukan penjualan produk gospiker
2. Melakukan negosiasi penjualan terhadap customer
3. Melakukan pencarian customer potensial
4. Mengelola data administrasi customer

• Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.
• Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.
• Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers.

1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

• Analyze indodana creative performance 
• Benchmark competitor's online ads presence 
• Coordinate with copywriting and design team on banner and video production
• Upload banners and videos to marketing channels 

1. •Supervising Front Office, Housekeeping and Maintenance
2. •Manage hotel operations to maximize profitability and to ensure superior guest experience
3. Manage room inventory and pricing strategies in coordination with the revenue management team to optimize occupancy rates and revenue.
4. Coordinate with the maintenance department to ensure all guest rooms and public areas are in excellent condition and any issues are promptly addressed.
5. Handle guest complaints and feedback, taking immediate corrective action when necessary to resolve conflicts and prevent recurrence.
6. Prepare and manage the budget for the rooms division, including forecasting and controlling expenses to meet financial objectives.
7. Train, mentor, and evaluate the performance of rooms division staff, promoting a culture of high performance and continuous improvement.
8. Liaise with the sales and marketing department to support promotional activities and accommodation packages that enhance guest experience and hotel revenue

Overview

Employee is able to apply a broad range of theories, concepts, principles, and methodologies to assignments involving complex features. The employee plans and completes the assignments independently. Work is reviewed for overall technical soundness.

Responsibilities: 

• Lead troubleshooting for sales team regarding customer orders, account statuses and other relevant problems

• Support the sales team in understanding and navigating internal sales processes.

• Monitor renewal opportunities in SFDC to ensure they are closed in a timely manner.

• Assist in the creation of contracts and other documentation as required.

• In collaboration with SEBM team, pull together proposal and tender documentation for sales team on request

• Assist in maintaining accurate and up-to-date data by entering information, performing data cleanup tasks, and addressing data quality issues.

• Ensure that all necessary information for reporting is accurate, readily available, and effectively supports reporting and analysis requirements.

• Collaborate with Accounts Receivable and sales teams to ensure seamless billing and collection processes.

• Partner with Sales Operations and Sales Enablement providing feedback on processes based on frontline experiences, helping to refine and adjust them for better usability and effectiveness.

• Partner with Sales Operations and Sales Enablement providing practical feedback on tool usage, assist in troubleshooting, and ensure that tools are used effectively in daily operations.

• Assist the sales team with mass customer mailings via Groove for announcements and event invitations.

• Assist in the onboarding of new staff and provide ongoing support to help them navigate processes and tools effectively.

• Assist in any other activities that are required at short notice to enable the sales team to succeed.

• Able to Interact with Indonesia goverment bodies and is familar with all procurement systems and processes and is capable of finding the answer.

• Develop and implement comprehensive marketing strategies tailored to the enterprise business sector, focusing on customer acquisition, retention, and growth.
• Identify market trends, customer needs, and competitive landscape to inform marketing strategies.
• Align marketing initiatives with business goals and ensure they support overall revenue and profitability targets.
• Strengthen the organization's brand presence and reputation in the enterprise market
• Develop and communicate a compelling value proposition that differentiates the organization from competitors that resonate with target audiences, including C-level executives, IT decision-makers, and procurement leaders.
• Drive demand generation efforts through targeted marketing campaigns, including digital marketing, content marketing, events, and partnerships
• Implement lead nurturing programs to move prospects through the sales funnel, from awareness to conversion.
• Conduct market research and gather customer insights to inform marketing strategies and initiatives
• Utilize data and analytics to measure the effectiveness of marketing campaigns and make data-driven decisions
• Support alignment of marketing strategies with overall business objectives and participate in strategic planning and decision-making processes

• Min Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
• Min. 6 years work experience in sales, marketing role, preferably within the enterprise market or B2B sector
• Effective Management Skill
• Extensive knowledge of digital marketing, content marketing, demand generation, and branding
• Strong leadership & excellent communication
• Strategic thinking and problem-solving skills, with a focus on innovation and continuous improvement

• Medical Check Up
• Medical Benefit

• Design and execute communication plans to promote the company's brand, products, and services through various channels (e.g., digital, print, social media).
• Develop engaging multimedia content (e.g., videos, infographics) to support marketing initiatives.
• Build and maintain relationships with media outlets, journalists, and influencers to generate positive coverage of the company's activities and initiatives.
• Develop and implement internal communication strategies to ensure that employees are informed and engaged with the company’s vision, mission, and values.