Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client, a Netherlands-based Marketing Agency, specialize in providing strategic marketing solutions to clients, helping them achieve their business goals is seeking an Operation Strategy Manager to join their team.

Key Responsibilities:

• Develop and implement operational strategies and processes to enhance efficiency and productivity within the agency.
• Collaborate with cross-functional teams to ensure smooth project delivery and effective resource management.
• Analyze and optimize operational workflows, identifying areas for improvement and implementing innovative solutions.
• Monitor and measure the performance of operational processes, using data-driven insights to drive continuous improvement.
• Lead and develop a team, providing guidance and support to ensure optimal performance.
• Work closely with senior management to develop and execute strategic initiatives to drive agency growth and success.
• Establish and maintain strong relationships with clients, ensuring their satisfaction and retention.
• Checking up with the team and check what the current status is of everything
• Checking up with the work, delegating the right tasks to the right people and help here and there where needed
• Communicate properly between the owners and the team, you are the middleman so communication is key
• Managing Twitter marketing team, managing Youtube marketing team

• Bachelor's degree in Business, Marketing, Operations Management, or a related field.
• Minimum 5 years of experience in operations management, preferably within the marketing or advertising industry.
• Demonstrated success in developing and implementing operational strategies to drive efficiency and productivity.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to work independently and remotely.

• Remote Working for Global Company
• Exposure to new technology & trend
• Competitive Salary
• Global Exposure
• Flexible Working Hours

What you’ll do…

• Ensure all our guests feel they are treated as individuals and will want to return.
• Coach and mentor our talented team of individuals to reach their full potential, encouraging them to become well rounded employees.
• Ensure that all hotel Standard Operating Procedures are trained and adhered to.
• Monitor the performance of the team and give regular feedback.
• Ensure a good relationship is maintained between Front Office, Housekeeping and Engineering-Maintenance, also Sales and Marketing.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be fully aware, and competent in, all health and safety security procedures and policies.
• Be a member of the hotel crisis and fire teams and to be fully conversant in all related procedures.
• Responsible for the accurate completion of all Talent and Culture documentation including attendance, schedule, recruitment, disciplinary, grievance and appraisal documentation.
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and vendors.
• Foster and promote a good working relationship with our Food & Beverage Service.

This is how you make our hotel something special ...

• You design and develop training programs, slides, materials and other training initiatives necessary to achieve organizational goals.
• You conduct and facilitate training sessions to meet the strategic business need of the organization.
• You conduct training needs analysis and develop the employee development plan.
• You develop, organize and conduct orientation for new employees.
• You set up On-the-Job Training system, handle placement and scheduling of trainees, monitor and supervise their performance. 
• You administer all training records, ensure efficient records keeping and filing system. 
• You coordinate with the different departments on training reports and schedules, including the confirmation of participants for all training programs.
• You support your colleagues in the People & Culture Department, participate in People & Culture initiatives and projects.

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Banjarnegara

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Pasuruan

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

This role focused on leading revenue-focused projects, analyzing revenue performance metrics, and overseeing the implementation of revenue management tools and systems in over 150 hotels across the country. Key responsibilities include enhancing revenue generation, improving operational efficiency, and identifying trends and areas for improvement within the country's revenue performance.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

Manage and develop retail sales plan, ensure store targets are achieved, maximize retail sales to grow ranking and productivity of each counter. Manage day to day smooth running of retail business including BA management, BA training, operation issues and stock replenishment.

YOUR MISSION

Retail Sales Development

• Drive sales performance for all stores/counters to reach the target set by the management.
• Manage healthy stock inventory at all counters.
• Compile monthly sales reports to management (commercial lines including new launches).
• Communicate competition’s marketing activity to management.

Management of Sales Forces

• Ensure that BCs follow the brand art of selling and express the Brand values through customer service.
• Motivate, evaluate and retain a dynamic sales team and build team spirit.
• Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits.
• Co-operate with training team to ensure BCs attend the mandatory training courses.
• Initiate and execute local incentive programs.
• Recruit the best qualified counter managers and BCs.
• Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills.
• Propose and work closely with Sales Manager with regards to manpower allocation by store.
• Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc).
• Ensure sufficient manpower coverage at assigned counters.

Brand/ Image & Merchandising Execution

• Enhance the Brand Image through visual, merchandising, BC grooming and POS activities.
• Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines.

Promotion/ Animation Management

• Supervise and execute the promotional activities formulated by Marketing department.
• Ensure preparation prior to the event/ animation and compile the feedback report after each event.
• Ensure sufficient manpower coverage at each event/ animation.

Retail Execution and Coordination

• Take ownership of any retail projects.
• Ensure counter teams’ consistent daily use of tools and operating standards.
• Monitor progress and review counters' results with CMs/ counter heads.
• Conduct annual performance reviews for BCs.

Mystery Shoppers Survey

• Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters.

WHO YOU ARE

• At least 5-8 years/experience in retail/operations at supervision level and already managing a team.
• Excellent knowledge/ experience in retail business.
• Strong leadership and people management skills.
• Experience in building effective teams.
• A result-driven high achiever with ambition, motivation and dynamism.
• Self- motivated, down to earth and willing to learn.

KEY COMPETENCIES

• Strong interpersonal & communication skills
• People-oriented supervisory skills
• Customer and sales focus
• Strong negotiation and analytical skills
• Highly organized and able to multi-task

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM C, disenangi memiliki SIM A
• Penempatan : Jakarta Timr, Jakarta Utrara, dan Sekitarnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Assistant Spa Manager

As an Assistant Spa Manager at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Assistant Spa Manager will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Japanese-speaking Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Manager role at Fairmont Jakarta. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your Japanese market clients will always stay with Fairmont.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Develop and execute sales strategies to maximize revenue and achieve sales targets, focusing on Japanese clientele.
• Identify and pursue new business opportunities within the Japanese market segment.
• Build and maintain a robust sales pipeline through networking, cold calling, and client referrals.
• Prepare and present sales proposals, negotiate contracts, and close deals with Japanese corporate clients, travel agencies, and tour operators.
• Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
• Cultivate strong relationships with existing Japanese clients to ensure satisfaction and loyalty.
• Act as a primary point of contact for Japanese clients, addressing their inquiries, concerns, and special requests promptly and effectively.
• Collaborate with other departments such as guest services, catering, and event management to deliver personalized experiences that meet the needs of Japanese guests.
• Attend industry events, trade shows, and networking functions to enhance brand visibility and expand the hotel's Japanese client base.
• Serve as a cultural liaison between the hotel and Japanese clients, demonstrating an understanding of Japanese business customs, etiquette, and preferences.
• Customize sales pitches, marketing materials, and promotional activities to resonate with Japanese cultural sensitivities and values.
• Collaborate with the marketing team to develop targeted campaigns and promotions aimed at attracting Japanese visitors.
• Prepare regular reports on sales performance, market trends, and client feedback for senior management.
• Coordinate with revenue management to optimize pricing strategies and maximize revenue from the Japanese market segment.

Restaurant Manager (Spectrum)

As a Restaurant Manager of Spectrum, our all-day-dining restaurant, you will be responsible for overseeing the daily operations and ensuring the success of a five-star buffet dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offers of the hotel.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Duty Manager

To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satisfaction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

• Handling guest complaints.
• Perform night audit during Night duty.
• Initiate communication with other departments to ensure smooth operations.
• Provide support to Front Office section.

• Partner with the operations leadership team, including partner operations across all segments, partner integrations, and launch teams to ensure smooth and efficient operations.
• Evaluate current processes, technologies, and workflows to identify areas for improvement and implement solutions to enhance partner experiences.
• Develop and implement strategies to increase operational efficiency and scalability while maintaining high standards of quality.
• Define key metrics, targets, and measurements to manage day-to-day business operations and improve transparency of team performance.
• Ensure all operational data analysis related needs are met and produce timely reporting and analysis for the operations team.
• Create and manage all financial plans, including forecasting and tracking performance.  Develop and implement action plans as needed.  
• Develop and maintain staff capacity plans for all Platform Operations functions.
• Collaborate cross-functionally with other teams such as product, engineering, sales, and customer success to drive operational excellence and support company goals.
• Evaluate, procure, and manage technology stack to support the operations teams.
• Stay informed about industry trends, best practices, and emerging technologies to drive innovation and maintain a competitive edge.
• Lead and mentor operations strategist team to develop their skills and grow their careers.

Technical Service Sales Representative

Jobdesc

1. Menyediakan dukungan teknis kepada pelanggan terkait instalasi, konfigurasi, dan penggunaan solusi IoT perusahaan.
2. Memecahkan masalah teknis yang mungkin timbul selama implementasi atau penggunaan produk IoT.
3. Mengelola dan melakukan demonstrasi produk kepada pelanggan potensial.
4. Membangun hubungan yang kuat dengan pelanggan, memahami kebutuhan mereka, dan memberikan solusi yang sesuai.
5. Mencapai dan melebihi target penjualan yang ditetapkan oleh perusahaan.
6. Menjaga pembaruan terkait penawaran dan harga produk.
7. Membantu dalam proses negosiasi kontrak dan penutupan penjualan.

1. Sarjana di bidang Teknik, Teknologi Informasi, atau bidang terkait.
2. Memiliki min. 3 tahun pengalaman dalam penjualan atau dukungan teknis, terutama di industri IoT merupakan nilai tambah.
3. Memahami teknologi IoT dan bagaimana itu dapat diterapkan dalam berbagai industri.
4. Pengetahuan tentang produk dan layanan yang ditawarkan oleh perusahaan, serta keunggulan kompetitifnya.
5. Kemampuan komunikasi verbal dan tertulis yang baik dalam bahasa yang relevan.

• THR
• BPJS Ketenagakerjaan & Kesehatan
• Freeflow snack everyweek
• Self development training

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

The purpose of the position of Raffles Service Agent is to serve as the primary point of contact between the hotel and its guests through telephone communication. The Raffles Service Agent plays a crucial role in delivering exceptional guest service by efficiently handling incoming and outgoing calls, assisting guests with inquiries, and providing necessary information about the hotel's amenities and services. With a warm and courteous demeanour, the Raffles Service Agent ensures that every guest's call is attended to promptly and professionally, leaving a lasting positive impression.

The Assistant Banquet Manager oversees and manages all aspects of banquet operations. The main objective of this position is to aid the Banquet Operations Manager in planning, organizing, and executing banquet events to provide guests with exceptional experiences. The Assistant Banquet Manager is responsible for supervising banquet staff, coordinating event logistics, maintaining high standards of service and quality, and ensuring smooth operations. They work closely with various departments, including sales and culinary, to ensure successful event execution and guest satisfaction. This role is vital to maintaining the hotel's reputation for delivering outstanding banquet operations and upholding the brand standard.

Who are we?

At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative.

What we’re looking for: Project and Digital Accounts Manager

As our Full-Time Projects and Account Manager, you'll be leading the way in our client relationships. This position isn't solely about managing communications; it's about taking ownership of them. You'll be the guiding influence, ensuring our clients' journeys are smooth.

Your Mission:

• Lead and inspire a team, managing 5-7 high-value eCommerce clients.
• Oversee projects from start to finish.
• Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.
• Develop and execute innovative email marketing strategies using Klaviyo, setting new benchmarks for client success
• Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.
• Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.

We Need You to Have:

• At least 1 year of experience in client-facing/ customer service and project / team manager roles, demonstrating your marketing flair.
• Availability Mon-Fri. Can choose one between these two shifts.
• 8am to 4pm UK Time with occasional calls up to 7pm UK Time (You can slide your shift)
• 12pm to 9pm GMT with occasional calls up up to 11pm GMT (You can slide your shift)
• Fluent English skills and previous remote work experience.
• Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus!
• A results-driven mindset with exceptional attention to detail.
• Quick learning and adaptability skills.
• A laptop or PC with a stable internet connection and a professional workspace.

What's in It for You?

• Start your journey with us at a competitive salary of $850 -  $950 per month, with room to grow.
• Performance bonuses for creativity, client satisfaction, and successful upselling.
• A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.
• Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.

Sounds Like Your Dream Job?

Here's how to leap into this exciting opportunity:

• Fill out our hiring form 
• Impress us in a quick call to explore our mutual fit
• Show your prowess in a practical test (up to 2 hours, part of the application process).
• Ace the second interview with more situational questions to test you under pressure.
• 1 Week Paid Trial to ensure it works both ways

Questions, issues, or feedback? We're here for you.

For Spanish-speaking applicants, please send your resume in English only since our company is based in the UK.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian hama sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan area Solo

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at West Jakarta
8. Starting as soon as possible

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

The Assistant Brand Manager will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Business Manager, this role will oversee, orchestrate and execute the brand’s business growth via in-store execution, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Responsibilities:

• Develop and implement go-to-market channel marketing plan including promotion, animation partnerships and consumer activations.
• Perfect execution for new launches and marketing activations through building strong relationship with brand partners, retailers and agencies.
• Collaborate internally with sales and demand planning team to ensure availability of products both online and offline platform.
• Analyse potential opportunities for product range, positioning strategy, pricing and promotions.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Monitor market trends, consumer behaviour and competitors’ activities to identify opportunities for brand growth.
• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for forecasting of products and sampling for new launches and trade and retailer activities.
• Management and tracking flow of product registration in Malaysia to ensure timely registration.
• Implement door-by-door marketing plan (CRM, events and promotions)
• Define and develop CRM program for the brand to drive engaging brand communications.
• Initiate and coordinate ad-hoc corporate assignments, where required.
• Budget management: Responsible for full P&L

Requirements:

• Have a tertiary qualification in Business Management, Finance or relevant specialisation.
• At least 4 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Digital agility along with good business insights to the industry and strong business acumen.
• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The FP&A Manager will be the finance business partner to our country team. The professional will deeply understand the business by current and past trends in key performance indicators including all areas of revenue, operational expenses and capital expenditures.

What you will do:

• Support our country leaders by analyzing past trends in key performance indicators including all areas of revenue, expenses and capital expenditures
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance
• Responsible for investor and board reporting on, amongst others, our business partner in respective countries 
• Manage the Finance partnership with our Country Head(s), to develop financial strategies as well as financial goals for expansion of the business with multi-channel possibilities
• Drive regional expansion projects: conduct quantitative and qualitative research into different markets, market sizing, portfolio reviews
• Together with the business drive planning and forecasting activities while interfacing closely with other Finance stakeholders 
• Lead on developing financial models and other core analysis to support strategic initiatives
• Use external and market benchmarks to measure performance
• Oversee and manage the continued development of budgeting, financial forecasting, operating plan and modeling tools

What we are looking for:

• Have a (minimum) Bachelor’s degree in Finance or Accounting; MBA or equivalent would be a plus
• Bring in 5+ years’ relevant experience in the Financial Planning and Analysis area. Preferably with a financial institution, high growth company, or a FinTech
• 1 to 2 years experience at Big4 with experience in audit/advisory in financial services industry would be an advantage
• Have an understanding how banks and financial services work
• It would be great if you have experience in a start-up environment
• Have advanced Microsoft Excel (incl. pivot tables, data tables) and PowerPoint skills

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh regional Jawa Tengah

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh regional Malang