• Create Workon (new customer, revised information, PSA)
• Create and maintain Sales order (In Advance, Credit and Project),
• Administration (registration vendor from customer, Provide (COO, COM, Warranty, Letter & Proforma Invoice, Order Confirmation)
• Collaboration with sales team, logistic team regarding delivery time

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

1. Working closely with strategic planners in providing needed data;
2. Maintaining, updating, and doing daily reports of sales performance and operation monitoring;
3. Creating queries in Google Bigquery; and
4. Adjusting and maintaining Zoho CRM to maintain sales performance and operation records.

1. Developing and implementing standardized sales operation procedures and best practices to ensure consistent and high-quality sales performance alignment;
2. Creating and maintaining comprehensive documentation of sales operation procedures, policies, and guidelines;
3. Monitoring and following up on sales performance data to related stakeholders;
4. Working closely with the sales team to provide support, training, and guidance on sales processes and operational standards;
5. Collaborating with a cross-functional team, including the legal team, finance team, and admins to align sales operations with organizational objectives;
6. Conducting regular audits of sales operations to ensure compliance with established standards and identify opportunities for enhancement or improvement; and
7. Reporting sales performance data summary regularly.

Supports Revenue Manager in analyzing and reporting Revenue Management data in all revenue streams.

 Duties & Responsibilities

• Breaks down information into its fundamental components, identifying the core principles, reasons, or facts to gain comprehensive insights.
• Conducts regular price and competitor analysis to stay on top of market dynamics and optimize pricing strategies.
• Aims to be the primary point of contact for all statistical and revenue-related requests and issues by continuously developing and enhancing reporting skills.
• Assists in collating, gathering, and ensuring the quality control of revenue data, tracking performance against budgeted targets.
• Supports the Revenue Manager in generating and distributing daily, weekly, and monthly revenue management reports, presenting results across all segments and outlets.
• Observes, receives, and acquires information from relevant sources, submitting reports promptly to meet delivery deadlines.
• Analyses period-end and other available system data to discern trends, forecast future needs, and identify obstacles to goal achievement.
• Prepares supporting documentation for sales strategy meetings, contributing to the development of effective revenue strategies.
• Cultivates constructive and cooperative relationships with team members and other stakeholders, ensuring sustained collaboration over time.
• Executes all Revenue Management month-end reporting and auditing, providing forward-looking information for forecasting and targeting specific areas of need.
• Runs daily system checks to ensure operational efficiency and accuracy in revenue-related processes.

this role is responsible for engaging with retailers to ensure seamless data delivery and to enhance their data quality. This role is also accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all data types) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, troubleshooting, and handling client queries

DESKRIPSI PEKERJAAN

• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database;
• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database;
• Membantu proses analisa masalah dan melakukan perbaikan
• Melakukan pendampingan preventive maintenance database;
• Membuat draft dokumen hasil monitoring database, laporan proses backup dan replikasi database;
• Melakukan identifikasi dan mitigasi risiko Database;
• Membuat draft dokumentasi instalasi dan konfigurasi database;
• Bekerja sama dengan pihak ketiga terkait perencanaan, pengelolaan dan operasional database

DESKRIPSI PEKERJAAN

• Melakukan administrasi data;
• Menyiapkan rencana untuk arsitektur dan prosedur ETL (Extract/Transformation/Load);
• Memvalidasi hasil dari prosedur ETL;
• Memonitor dan melakukan tuning data dan queries;
• Melakukan proses pengumpulan dan Analisa data dari berbagai sumber;
• Memastikan kualitas data dengan melakukan validasi, pembersihan dan pemeliharaan rutin data yang digunakan dalam analisis;
• Belajar dan Mengembangkan Ketrampilan : menggunakan kesempatan untuk belajar dan mengembangkan ketrampilan analitis, teknis dan komunikasi.

1. Financial Planning & Analysis (FP&A):

   • Lead the monthly management reporting process, including preparing financial statements, budgeting, and forecasting.
   • Create and maintain performance and budget decks, providing in-depth variance analysis and commentaries on key financial metrics such as revenue, EBIT, SG&A, and cash flow.
   • Conduct scenario analysis to update the business runway and guide decision-making.

2. Treasury Management:

   • Develop and maintain cash flow forecasts to ensure sufficient working capital is available to support business growth.
   • Identify and optimize sources of funds from multiple channels, including bank loans, third-party distributors, and other external financing options.

If you are up for this challenges

• Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks
• Identify trends and opportunities for growth through analysis of complex data sets
• Provide source-to-target mappings and information-model specification documents for data sets
• Create best-practice reports based on data mining, analysis, and visualization
• Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data

• Manage enterprise wide risk management programs.
• Identify and manage risks to the organization, it’s employees, stakeholders, assets and operations.
• Monitoring and maintain Key Risk Indicators parameters on monthly and weekly basis.
• Engage and develop effective working relationship to support cooperative response to risk management matters and issues.
• Provide guidance and training to promote risk control awareness, ownership and accountability.

• Minimum 2 years of relevant working experience, preferably from start-up/tech company or financial industry
• Good knowledge about risk management
• Intermediate proficiency in using data tools (SQL, BigQuery, etc)
• Bachelor’s degree graduate
• Excellent communication skill and stakeholders management
• Strong analytical skills and problem solving

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

We are seeking a Senior Business Intelligence Analyst to join our growing team. This individual will work closely with our strategic finance team to set business plan targets, provide critical projections for major sale events, and mentor more junior analysts within the team. Additionally, this role will support senior leadership by providing key recommendations to steer the overall business strategy. Strong technical skills in Tableau, Python, and Databricks are essential, as is financial acumen and an ability to work in a fast-paced start-up environment.

Key Skills and Competencies

1. Technical Expertise:

• Tableau: Proficiency in creating and maintaining interactive dashboards, with advanced chart types, calculated fields, and data blending.
• SQL Proficiency: Advanced SQL skills for querying data, building complex joins, and transforming data.
• Python & Databricks: Strong scripting skills for data manipulation, automation, and ETL workflows, using Databricks for managing and processing large datasets.

• E-commerce Knowledge: Familiarity with key e-commerce and retail performance metrics such as conversion rates, customer acquisition costs, and how they should shape business strategy.
• Finance Collaboration: Experience working alongside finance teams to set business plan targets, track KPIs, and create accurate financial models.
• Projections for Sale Events: Ability to develop forecasts for major sale events using historical trends and predictive analytics.

• Collaboration Skills: Strong ability to collaborate with cross-functional teams, particularly with finance and senior leadership.
• Mentoring Experience: Proven track record of mentoring more junior analysts or interns, helping them improve both technical skills and business understanding.

Job Responsibilities

1. Data Analysis & Reporting: Provide in-depth analysis for key business decisions, working closely with the finance team to develop business targets, financial models, and performance tracking. Conduct analysis and present insights to support senior leadership in preparation for board meetings and internal performance reviews.
2. Dashboard Management: Lead the development and maintenance of interactive and dynamic Tableau dashboards to monitor business performance, incorporating various data sources for a comprehensive view of the organisation’s performance.
3. Projection & Forecasting: Build financial models and projections, particularly for major sale events, leveraging historical data, customer behaviour insights, and even advanced analytics techniques.
4. Mentorship & Team Leadership: Mentor and guide junior analysts within the team, providing support in both technical and analytical areas, and fostering a strong collaborative environment.
5. Process Improvement: Continuously seek opportunities to improve ETL processes, automate data workflows, and ensure the accuracy and scalability of financial forecasts and reports.

Requirements & Experiences :

• BS or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Data Science)
• 4-5 years of relevant industry experience, preferably in e-commerce, retail, or digital product development
• Demonstrates strong business acumen
• Experience mentoring or managing more junior members within a team
• Experience working with Databricks and Python, or in a data-lake environment
• Experience with Tableau and Metabase for data visualisation

What You Should Be :

• A genuine passion and interest in fashion or e-commerce.
• Highly analytical and inquisitive - loves how numbers and data tell a story.
• Highly meticulous and details-driven.
• Highly self motivated, independent, hands-on with a get it down mindset!
• Ability to communicate clearly and effectively in person, in writing, and in presentations
• Strong project management and multitasking abilities.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - willing to work SG timing

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Innovation matters. With best best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our clients' new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES at our clients.

What is the job purpose?

• Execute marketing research studies by compiling, analyzing, and interpreting marketing research data, writing client reports, and constructing presentations
• Generate polished diagnostic analyses/reports, summarizing BASES conclusions and recommendations in a concise, client-friendly manner
• Support the Client Development team in driving revenue by delivering excellent project work that results in repeat business

Responsibilities

• Execute against projects across a variety of clients, meeting agreed-upon milestones
• Be accountable for high-quality client deliverables in partnership with your Client Consulting team
• Analyze study results to draft reports, and presentations
• Summarize data for the production of tables, charts, and graphs
• Develop a strong understanding of successful innovation within the first 6 months of the job (NIQ BASES Factors for Success, Activation Profile, Demand Driven Innovation Theory, BASES Forecasting Models) and apply this understanding to client deliverables
• Handle project-related client correspondence as needed
• Participate in client discussions/presentations and work through implications, and recommendations based on the data
• Partner with forecast analysts to provide cohesive stories
• Demonstrate a basic understanding of what drives in-market sales and forecasting theory
• Support Client Development teams on value-add and meta-analysis
• Support special projects and thought leadership initiatives
• Support the development of client training related to consumer demand principles

Overview

Employee is able to apply a broad range of theories, concepts, principles, and methodologies to assignments involving complex features. The employee plans and completes the assignments independently. Work is reviewed for overall technical soundness.

Responsibilities: 

• Lead troubleshooting for sales team regarding customer orders, account statuses and other relevant problems

• Support the sales team in understanding and navigating internal sales processes.

• Monitor renewal opportunities in SFDC to ensure they are closed in a timely manner.

• Assist in the creation of contracts and other documentation as required.

• In collaboration with SEBM team, pull together proposal and tender documentation for sales team on request

• Assist in maintaining accurate and up-to-date data by entering information, performing data cleanup tasks, and addressing data quality issues.

• Ensure that all necessary information for reporting is accurate, readily available, and effectively supports reporting and analysis requirements.

• Collaborate with Accounts Receivable and sales teams to ensure seamless billing and collection processes.

• Partner with Sales Operations and Sales Enablement providing feedback on processes based on frontline experiences, helping to refine and adjust them for better usability and effectiveness.

• Partner with Sales Operations and Sales Enablement providing practical feedback on tool usage, assist in troubleshooting, and ensure that tools are used effectively in daily operations.

• Assist the sales team with mass customer mailings via Groove for announcements and event invitations.

• Assist in the onboarding of new staff and provide ongoing support to help them navigate processes and tools effectively.

• Assist in any other activities that are required at short notice to enable the sales team to succeed.

• Able to Interact with Indonesia goverment bodies and is familar with all procurement systems and processes and is capable of finding the answer.

As a business analyst, the role involves assisting in the annual budgeting and forecasting processes, contributing to strategic planning, providing insights from past performance and market trends, and highlighting potential risks and opportunities. The business analyst identifies financial and operational improvement areas, analyzes budget variances to find efficiency opportunities, and benchmarks against industry standards, and drives continuous improvement initiatives. Additionally, the business analyst offers accurate financial projections, and actionable insights for decision-making, and supports tactical and strategic decisions. Ensuring effective resource allocation to support strategic objectives, aligning, budgets with organizational goals, and optimizing resource utilization for maximum efficiency are also key responsibilities.

1. A Bachelor's degree in Business Administration, Finance, or a related field

2. 4 years of experience, fresh graduates are encouraged to apply

3. Strong analytical skills with an aptitude for financial modeling and data interpretation

4. Eagerness to learn and adapt to different project requirements

• Capability Building

  • Planning & Assisting VP of Market Development in running the day-to-day operations

  • Drafting & Building the end-to-end capabilities from demand planning to AR collection

• Day-to-day operations

  • Coordinate with other division to ensure the SOPs are set to onboard clients

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Senior Data Analyst (Risk), you will be at the intersection of our Business and Data in Funding Societies, working primarily with our Risk and Credit teams.

We are looking for a candidate with a strong sense of ownership, a deep appreciation of data and fundamental understanding of end-to-end analytics functions. As long as you are adding value to the business, you are your own boss. The way we work doesn’t suit everyone. But if you are humble, love autonomy and enjoy life changing professional challenges, we could be perfect for each other.

What you will do:

• Collaborate with cross-functional and cross-regional stakeholders to understand business drivers, formulate and complete end-to-end analytics solution.
• Design, develop and maintain self-service reports, dashboards and analysis on interactive BI tools for easier data visualization
• Contribute in collection, processing and modelling of financial data using SQL from complex databases to integrate into data warehouse that can be used for reporting/analysis and to give recommendations and drive decision making
• Deliver effective presentations of findings and recommendations to different audiences, creating visual displays of quantitative information that drives financial decisions in the business
• Find innovative and creative ways to obtain and drill insights from new financial data

What we are looking for:

• Minimum 3 years experience in credit risk / risk management / data analytics.
• Passionate in analysing and interpreting data patterns to drive business decisions, understanding Data Warehousing and ETL would be a plus!
• Highly proficient in SQL / Python and business intelligence tools (e.g. Tableau, Sisense, PowerBI).
• Excellent communication, project management, and stakeholder management skills in order to collaborate confidently with decision makers across different regions and departments.
• CFA / FRM / Chartered Banker would be an added advantage.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Jobdesc :

1. Analyze market trends in various industries in Indonesia and identify focus areas for investments (We are looking for nascent industries in Indonesia that have young startups but the potential to grow rapidly in the future)

2. Find and meet with companies/startups in the said nascent industries that are looking for investments

3. Help due diligence processes of companies under consideration for investment by analyzing financial data, interviewing users, making presentations, etc. 

4. Help support portfolio companies' growth post-investment by helping with business development, etc.

5. Interpretation (to support Japanese Expats, interpretation at the meeting, and communicating with Japanese customers) and Translation of documents.

6. Business assistance (survey/preparation for lists/documents, making appointments via telephone, accompanying to the seminar/meeting)

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Responsibility :

1. Coordinating with service at branch offices in performing service hygiene and pest control work

2. Receiving customer complaints and informing the complaint to the service team at the branch for follow-up and treatment / inspection

3. Assisting the sales team in presenting product introduction and pest awareness to customers

4. Assist the sales team in making service / treatment work schedules and monitoring actual treatment to customers

5. Assist the service team in conducting inspections and making work reports requested by customers

6. Attend coordination meetings that discuss the progress of work requested by customers

7. Assisting the administration team to collect evidence of service (docket) which has been done by the service team at the branch

8. Assist regional NKAs to carry out surveys and cooperate with branches for the implementation of work

9. Ensure that regional NKA customers receive service quality according to standards

10. Assist regional NKA customers in facing food safety audits

1. Bachelor Degree from Biology, Entomology, Kesehatan Masyarakat or Agriculture
2. Fresh graduates or 1 year of experience
3. Active in English
4. Having driving license
5. Having knowledge about pest control
6. Having leadership, communication and presentation skill
7. Experience to operating computer especially Microsoft Excel
8. Willing to travel

1. Attractive monthly base salary
2. Training & Development

Innovation matters. With best best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our clients' new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES at our clients.

What is the job purpose?

• Execute marketing research studies by compiling, analyzing, and interpreting marketing research data, writing client reports, and constructing presentations
• Generate polished diagnostic analyses/reports, summarizing BASES conclusions and recommendations in a concise, client-friendly manner
• Support the Client Development team in driving revenue by delivering excellent project work that results in repeat business

Responsibilities

• Execute against projects across a variety of clients, meeting agreed-upon milestones
• Be accountable for high-quality client deliverables in partnership with your Client Consulting team
• Analyze study results to draft reports, and presentations
• Summarize data for the production of tables, charts, and graphs
• Develop a strong understanding of successful innovation within the first 6 months of the job (NIQ BASES Factors for Success, Activation Profile, Demand Driven Innovation Theory, BASES Forecasting Models) and apply this understanding to client deliverables
• Handle project-related client correspondence as needed
• Participate in client discussions/presentations and work through implications, and recommendations based on the data
• Partner with forecast analysts to provide cohesive stories
• Demonstrate a basic understanding of what drives in-market sales and forecasting theory
• Support Client Development teams on value-add and meta-analysis
• Support special projects and thought leadership initiatives
• Support the development of client training related to consumer demand principles

• Researching and creating weekly two-wheeler market news (OEM, regulation, mobility trends and start up, and potential customers).
• Assisting with research and cultivate information related to two-wheeler.
• Supporting in administrative duties related with two-wheeler division
• Supporting marketing activities
• Supporting market research based on data

NIQ seeks a highly organized and detail-oriented Sales Analyst with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent database management and analysis. This role requires a keen eye for detail, a well-structured person, and articulative communication ability.

Responsibilities: 

• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Utilize Power BI dashboard to support the sales team by accurately updating pipeline and revenue data reports for sales team consumption.
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
• Coordinate with cross-functional teams (Sales team, Sales Development Representative team, Sales Support team, Marketing and Communication team, and product specialist team) to identify and provide ‘low hanging fruits’ area for sales prioritization. 
• Monitor and ensure smooth renewal process, both from timeline and pricing point of view. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
• Coordinate sales team data updates for all customer relationship metrics (e.g., Net Promoter Score, Client Health Track, Hotspot, etc.)

This role is responsible for engaging with retailers to ensure seamless data delivery and to enhance their data quality. This role is also accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all data types) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, troubleshooting, and handling client queries.  

RESPONSIBILITIES: 

• Quality Testing - support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers  
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.  
• Data Onboarding - understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform 
• Data cleaning, verification and classification as needed 
• Upload of received files to platform as needed 
• Regularly update Supplier KPIs on data timeliness and Quality (RIS) 
• Engage with Supplier SPOC - in case data not received on time or issues with the data 
• Act as the primary point of contact for retailers regarding data delivery, addressing queries, and ensuring timely and accurate data receipt. 
• Visit retailers as needed with RV and DA teams to deliver market insights and improve data quality. 
• Collaborate with DA team to enhance data quality for DA's retailers.

• Identify new, emerging fraud and abuse trends/patterns through data analysis and metrics tracking to mitigate risks
• Collaborate with internal stakeholders (Risk, Data Science, Engineering, Product Management, Operations, and others) to ensure proper enforcement of fraud prevention rules and detection strategies
• Assess, define, and optimize relevant operational fraud metrics for long-term tracking

• Analyze ongoing and upcoming business process to ensure proper documentation are available
• Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
• Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
• Provide direction and guidance to junior team members
• Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
• Ensure deliverables from junior team members are up to standard and free of error