Total 54 senior manager job vacancies in F&B / Tourism / Hospitality category in jelambar baru grogol petamburan kota adm jakarta barat dki jakarta indonesia

The Assistant Restaurant Manager supports the efficient and effective operations of the food and beverage outlets. As the right-hand to the Restaurant Manager, the Assistant Restaurant Manager plays a crucial role in overseeing the day-to-day activities, ensuring exceptional guest experiences, and driving revenue generation. They assist in managing and coordinating staff, maintaining high service standards, and implementing operational procedures. The Assistant Restaurant Manager also collaborates with various departments to ensure smooth workflow and timely service delivery. With a focus on guest satisfaction, profitability, and maintaining the hotel's brand image, the Assistant Restaurant Manager contributes to the overall success and reputation of the hotel. 

• Handle day to day relationships with DSPs - set up communication process and tools;
• Develop market share and revenue;
• Explore ways to further our catalogue visibility;
• Develop strong knowledge on playlisting and on-store promotion strategies;
• Develop marketing partnerships with DSPs - imagine, build and deploy innovating marketing campaigns with top retailers (content creation, co-marketing, etc) in coordination with the Label & Artist Solutions (LAS) team;
• Reporting and Performances - deliver trade marketing reports to all teams, monitor KPI and analyse performances;
• Monitor local market practices - competitive initiatives and local market trends in Indonesia
• International - promote IKRs (International Key Releases) in Indonesia

About The Role

The Finance Hospitality will be focused on managing and overseeing the financial operations of our hospitality properties. Responsible for maintaining accurate bookkeeping, preparing financial reports, and providing in-depth financial analysis of each property. This role also manages outstanding accounts receivable (AR) and accounts payable (AP), as well as maintaining the cash flow of each property.

Job Responsibilities

• Maintaining bookkeeping of all financial transactions for the assigned property
• Prepare and present comprehensive financial reports and analysis
• Manage and monitor Accounts Receivable (AR) and Accounts Payable (AP)
• Ensure proper cash flow management for each property.
• Collaborate with the hospitality management and other departments to ensure financial accuracy and efficiency
• Calculate and report taxes accurately, ensuring compliance with tax regulations
• Prepare financial projections for new property

• Bachelor’s degree in Accounting, Financial Management, Economics, or a related field
• Requires a minimum of 3 years in a similar role, preferably at the assistant manager level or higher in the finance hospitality sector
• Must have a strong understanding of tax regulations, particularly in the hospitality industry
• Strong knowledge of financial reporting, bookkeeping, AR/AP management, and cash flow control
• Excellent analytical and communication skills
• Understanding of accounting principles and taxes
• Proficiency in using basic accounting software such as Microsoft Excel and Jurnal.id
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Enthusiastic about learning and growing in the accounting field

• Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components.
• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues.
• Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.
• Contribute to the identification and evaluation of current policies and business processes that are in the scope of the Quality Management System; contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures, and design of business processes; contribute to the quantification of the costs and business benefits of change.
• Follow the organization's Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions, to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace. Identify patterns of risky behavior within the team and take appropriate action to resolve these, escalating serious issues as appropriate.
• Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. OR Identify, within the team, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
• Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Key Duties and Delights

• Manage and develop AMODA's brand voice and messaging across all communications.
• Oversee all aspects of brand identity, including messaging, tone of voice, and visual language.
• Ensure brand consistency across all company touchpoints, from marketing materials and website content to social media and presentations.
• Craft compelling copy for marketing materials, website content, and social media campaigns.
• Develop and implement a comprehensive brand storytelling strategy that encompasses all marketing channels (website, social media, email marketing, content marketing, etc.).
• Work closely with the Creative Team to ensure brand consistency across all visual assets, including website design, social media graphics, presentations, and sales collateral.
• Conceive, plan, and execute creative marketing campaigns across various channels (online and offline) to achieve brand awareness and business objectives.
• Conduct market research and competitor analysis to stay ahead of industry trends and identify new opportunities.
• Oversee the performance of marketing campaigns and make data-driven recommendations for continuous improvement.
• Manage and collaborate with our internal creative team and external vendors, such as designers and agencies, to produce high-quality brand assets.
• Stay up-to-date on industry trends and best practices in branding and marketing.

• 5+ years of experience in brand management, marketing communications, or a related field, preferably experienced working in startups or marketing agencies
• Bachelor's degree in Marketing, Communications, or a related field from a reputable university.
• Strategic mindset combined with creative problem solving skills.
• Strong written and verbal communication skills in both English and Indonesian, with the ability to articulate complex ideas in a clear and concise manner.
• Strong attention to detail. Self starter. A positive attitude and a collaborative personality.
• Proven track record of developing and implementing successful 360° marketing campaigns.
• Strong understanding of marketing principles and best practices across various channels (digital and traditional).
• Analytical mindset with the ability to collect, analyze, and interpret marketing data.
• Strong understanding of brand strategy and storytelling principles.

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking a dynamic and experienced Restaurant Manager to oversee our all-day dining operations. The ideal candidate will be passionate about providing exceptional guest experiences and leading a team in a fast-paced environment.

• Oversee daily restaurant operations, ensuring smooth service and a high-quality guest experience.
• Manage inventory, ordering, and food preparation to maintain quality standards and minimize waste.
• Implement and uphold health and safety regulations.
• Recruit, train, and mentor staff to create a cohesive team environment.
• Schedule and supervise front-of-house and back-of-house staff.
• Foster a positive workplace culture that encourages staff engagement and development.
• Build and maintain strong relationships with guests to encourage repeat business.
• Handle guest feedback and resolve any issues promptly and professionally.
• Monitor dining experience to ensure high standards of service.
• Prepare and manage budgets, forecasts, and financial reports.
• Analyze sales trends and adjust strategies to meet financial goals.
• Oversee cash handling and ensure accurate financial procedures.
• Collaborate with the marketing team to develop and implement promotional activities and events.
• Monitor competitors and industry trends to keep the restaurant competitive.

About the Role 

The Senior IT GRC and Data Privacy Analyst plays a crucial role in Amartha. You will be the warrior who will spearhead various IT GRC and Data Privacy programs to protect Amartha from internal and external threats, including monitoring and managing compliance with ISO 27001, POJK, PSrE, PDP, and other applicable regulations.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

GRC Framework Development and Maintenance:

• Develop, implement, and maintain a comprehensive GRC framework that aligns with industry best practices and regulatory requirements.
• Conduct regular risk assessments to identify potential threats and vulnerabilities.
• Develop and implement risk mitigation strategies and action plans.
• Monitor and report on compliance with internal policies and external regulations.

Data Privacy Compliance:

• Ensure compliance with applicable data privacy regulations and data protection laws.
• Conduct data privacy impact assessments (DPIAs) for new projects or initiatives.
• Develop and implement data privacy policies and procedures.
• Manage data breaches and incidents, including notification processes and remediation activities.

Vendor Management:

• Assess the security and privacy practices of third-party vendors and suppliers.
• Negotiate and manage vendor contracts to ensure compliance with security and privacy requirements.

Regulatory Compliance:

• Stay up-to-date with evolving regulatory requirements and industry best practices.
• Provide guidance and support to the organization in meeting compliance obligations.

Identity and Access Management (IAM):

• Develop and maintain IAM policies, standards, and procedures.
• Implement and manage IAM systems and tools (e.g., identity provisioning, access control, single sign-on).
• Ensure the effective administration of user accounts and privileges.
• Conduct regular IAM audits and reviews to identify and address security gaps.
• Manage access certifications and segregation of duties controls.

Requirements

• 5+ years of related job experience
• Strong analytical and interpersonal skills
• Excellent communication both in written and spoken (English)
• Ability to express information clearly at different organizational levels
• Strong understanding of industry standards such as ISO 27001, NIST Cybersecurity Framework, GDPR, UU PDP
• Experience in the financial services industry (esp. Microfinance, Payments, etc)
• Having relevant certification are preferable (e.g.  CRISC, CIPP, etc)
• Experience with IAM technologies and frameworks (e.
• g., Active Directory, LDAP, OAuth, SAML)

Plan for F&B department budget and review forecast on revenue and expenditure on monthly basic.

Analyze and submit month-end reports and identify deviation from business plan goals

Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Identify and develop team members with potential

Conduct performance review with the team

Constantly monitor team members’ appearance, attitude and degree of professionalism

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Manage daily operations meet company standards and SOP, including guest services, housekeeping, maintenance, and staff management

• Ensure a superior guest experience by maintaining high standards of service, cleanliness, and comfort
• Lead, train, and develop a team of employees, including housekeeping, maintenance, and front desk staff
• Monitor and manage the operational budget, controlling costs while ensuring high service levels
• Implement and maintain quality control processes to ensure that all cabins and facilities meet company standards and SOP
• Ensure that all operations comply with local health and safety regulations
• Oversee inventory levels for all supplies, ensuring timely replenishment
• Provide regular reports on operational performance, including guest feedback, occupancy rates, and financial metrics
• Address and resolve any operational issues or guest complaints promptly and effectively
• Work closely with other departments, including marketing, sales, and finance, to ensure alignment of business goals

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Minimum of 4 years of experience in hospitality management, preferably in a similar setting (e.g., small luxury hotels, resorts, or cabin retreats).
• Proven leadership and team management skills for at least 1 years’ experience as a team leader
• Strong customer service orientation with a focus on guest satisfaction.
• Experience in managing budgets and financial performance.
• Excellent verbal and written communication skills in both English and Indonesian.
• Strong problem-solving abilities and the capacity to make decisions under pressure.
• Familiarity with local health, safety, and environmental regulations.
• Comfortable with hospitality management software and basic office applications.
• Willingness to work in the site on daily basis

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

1. Food & Beverage Manager to organize and direct a team essentially oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
2. Ensure the delivery of all orders while maintaining a high quality of service, creates constantly and consistently maximum guest satisfaction in all Food & Beverage outlets
3. Insure that all expenses: food cost, beverage cost, labour cost and other expenses are within budgetary limits

Key Duties and Delights

• Manage and develop AMODA's brand voice and messaging across all communications.
• Oversee all aspects of brand identity, including messaging, tone of voice, and visual language.
• Ensure brand consistency across all company touchpoints, from marketing materials and website content to social media and presentations.
• Craft compelling copy for marketing materials, website content, and social media campaigns.
• Develop and implement a comprehensive brand storytelling strategy that encompasses all marketing channels (website, social media, email marketing, content marketing, etc.).
• Work closely with the Creative Team to ensure brand consistency across all visual assets, including website design, social media graphics, presentations, and sales collateral.
• Conceive, plan, and execute creative marketing campaigns across various channels (online and offline) to achieve brand awareness and business objectives.
• Conduct market research and competitor analysis to stay ahead of industry trends and identify new opportunities.
• Oversee the performance of marketing campaigns and make data-driven recommendations for continuous improvement.
• Manage and collaborate with our internal creative team and external vendors, such as designers and agencies, to produce high-quality brand assets.
• Stay up-to-date on industry trends and best practices in branding and marketing.

• 5+ years of experience in brand management, marketing communications, or a related field, preferably experienced working in startups or marketing agencies
• Bachelor's degree in Marketing, Communications, or a related field from a reputable university.
• Strategic mindset combined with creative problem solving skills.
• Strong written and verbal communication skills in both English and Indonesian, with the ability to articulate complex ideas in a clear and concise manner.
• Strong attention to detail. Self starter. A positive attitude and a collaborative personality.
• Proven track record of developing and implementing successful 360° marketing campaigns.
• Strong understanding of marketing principles and best practices across various channels (digital and traditional).
• Analytical mindset with the ability to collect, analyze, and interpret marketing data.
• Strong understanding of brand strategy and storytelling principles.

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

About you

You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.

• Assessing IP Core infrastructure capability
• Develop plan for improvement based on operation, data traffic engineering to improve service & customer experience
• Monitor operations and IP Core infrastructure and ISP Engineering
• Provides technical assistance to enterprise support team, network operation and other department teams
• Manage IP Core testing, security testing, and troubleshooting
• Implement security measures to protect the organization's IP core infrastructure and ISP services from unauthorized access and malicious attacks
• Initiate and perform project, implement technical standard
• Identify areas for improvement and implement solutions to enhance network efficiency and reliability.
• Maintain accurate documentation of network configurations, procedures, and troubleshooting steps
• Generate reports on network performance, incidents, and maintenance activities

1. Min. Bachelor's degree in Computer Science, Electrical Engineering, or a related field
2. Minimum of 5 years of experience in fiber optic technology, network architecture, and infrastructure deployment, with 3 years in supervisory roles.
3. Excellent troubleshooting skills, with the ability to diagnose and resolve complex network issues.
4. Strong communication and collaboration skills, with the ability to work effectively in a team environment.
5. Strong technical expertise in routing, switching, and IP addressing.
6. Proficiency in networking protocols such as BGP, OSPF, MPLS, and IPv6.
7. Experience with configuring and managing ISP services, including broadband access, FTTH, HFC, fiber, and wireless technologies.
8. Relevant certifications such as CCNP, JNCIP, or equivalent are a plus

• Medical Insurance
• Medical Checkup

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.