Total 78 F&B / Tourism / Hospitality job vacancies in negeri sembilan

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills

Sebagai Supervisor di Kitchen Yang dapat mensupervisi HOD

dapat Memasak dan membuat Daily Market List

Dapat bekerja sama team

Mengerti tentang Cost Product

Loyalitas

Dapat berkomunikasi yang baik dengan sesama departement lainnya

Punya pengalaman di bidang masak memasak level Demi chef

We are looking for an Assistant Executive Housekeeper to join our team at AYANA Komodo. In this role, you will assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will also be responsible for managing a team of housekeeping staff, training and developing them to provide exceptional service to our guests. As an Assistant Executive Housekeeper, you will play a key role in ensuring guest satisfaction and maintaining high standards of cleanliness throughout the property.

• Prior experience as a supervisor or assistant executive housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to train and develop a team
• Knowledge of housekeeping procedures and best practices
• Flexibility to work in a remote and exotic location

As the Executive Housekeeper at AYANA Komodo, you will be responsible for overseeing the daily operations of housekeeping, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will work closely with a team of dedicated housekeeping staff to ensure the highest level of cleanliness and guest satisfaction. Additionally, you will be responsible for managing the housekeeping budget and ensuring that all departmental goals are met.

• Prior experience as an Executive Housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Degree in hospitality management or a related field is preferred
• Fluency in English and a second language is a plus
• Flexibility to work in a remote and exotic location

1. Selalu mematuhi instruksi keamanan yang ditetapkan oleh Head Chef, CDP, atau Demi Chef.
2. Membantu dan berpartisipasi dalam aktivitas dan fungsi harian semua fasilitas dapur.
3. Menghormati dan mengikuti instruksi penghematan energi di dapur.
4. Selalu ingat bahwa kepuasan tamu sangat bergantung pada kualitas dan efisiensi pekerjaannya.
5. Menghindari pemborosan bahan makanan dengan menjalankan pekerjaan secara benar dan efektif.
6. Memastikan bahwa standar kinerja diterapkan dan dipertahankan.
7. Menggunakan dan menjaga peralatan dapur sesuai dengan fungsinya serta mengikuti langkah-langkah pencegahan yang telah ditetapkan.
8. Melaporkan setiap kerusakan peralatan kepada Head Chef, CDP, atau Demi Chef.
9. Melakukan semua pekerjaan mise en place dengan tepat, lengkap, dan efisien, serta memastikan bahwa semua peralatan dapur dan area tanggung jawabnya tetap bersih, rapi, dan tersanitasi.
10. Melaksanakan tugas di bawah pengawasan Demi-Chef dan Head Chef dalam menyiapkan dan memasak makanan sesuai dengan standar resep.
11. Menyimpan setiap bahan makanan dengan benar di dalam lemari pendingin untuk memastikan kualitas penyimpanan yang lebih baik.
12. Mematuhi kebijakan hotel terkait:

• Kesehatan, Keselamatan, dan Kebersihan
• Aturan Rumah dan Regulasi
• Penampilan dan Standar Kerapihan
• Memastikan kehadiran yang tepat waktu dan mematuhi jadwal tugas yang diarahkan oleh Head Chef dan CDP atau Demi Chef.

13.Rutin memeriksa dan mengidentifikasi area yang memerlukan perawatan, serta menyampaikan informasi ini kepada Head Chef dan CDP atau Demi Chef.

14.Melaksanakan tugas terkait lainnya dan proyek khusus yang ditugaskan oleh Manajemen.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

Memberikan layanan dan bertanggung jawab terkait kebutuhan pelayanan makanan dan minuman yang dikelola secara provesional.

Sesuai dengan Job Deskripsi Pekerjaan

Pramusaji makanan dan minuman pada restaurant hotel

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

Company & Role Overview

AYANA Hospitality is a renowned hospitality company that strives to provide exceptional experiences and services to its guests. With a portfolio of luxurious hotels and resorts around the world, AYANA Hospitality prides itself on delivering top-notch quality and creating memorable moments for its visitors.

We are currently seeking a dedicated and passionate English Teacher to join our team at AYANA Komodo resort, located in the stunning Komodo National Park in Indonesia. As an English Teacher, you will have the opportunity to inspire and educate students from various backgrounds while enjoying the breathtaking natural beauty of the region.

If you have a love for teaching, a strong command of the English language, and a desire to work in a dynamic and beautiful setting, we would love to hear from you.

• Develop and implement engaging lesson plans that align with the curriculum
• Teach English language skills to students of different age groups and proficiency levels
• Provide a supportive and inclusive learning environment
• Assess and evaluate students' progress and provide feedback
• Utilize technology and other educational resources to enhance learning
• Collaborate with colleagues to share best practices and actively participate in professional development opportunities

• Participate in school events and activities
• Communicate with parents and provide regular updates on student progress
• Contribute to the overall success and growth of the English program

Requirements

• Bachelor's degree in English, Education, or a related field
• Teaching certification or relevant teaching experience
• Native or near-native English fluency
• Experience teaching English as a second language is preferred
• Passion for education and a commitment to student success
• Excellent communication and interpersonal skills
• Flexibility and adaptability in a multicultural environment

• Working hours: Monday - Friday, 8:00 AM to 4:00 PM
• Contract Period: 1 year

• To ensure hotel revenue is balanced, controlled, complete and accurately reported each day
• Perform spot audit on rooms periodically, checking against housekeeping report
• Complete any other projects, tasks or activities as assigned from time to time
• Reconcile taxes and service charged on revenue
• Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system)
• Prepare Food and Beverage Report, Daily Revenue Report
• Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA)
• Scrutinize the rebates for reason ability and adherence to DOA
• Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately
• In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck
• Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
• Receive incentive sheet duly approved from Front Office along with back up for the up sells
• Receive signed copy of upgrade report from Front office and verify the data
• Check reservations against the original booking

• Has experience in a Similar position at a 5 star resort
• Has Good communication and interpersonal skill
• Has excellent leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's Qualification

AYANA Hospitality, an industry-leading hospitality company, is seeking a General Cashier for our AYANA Komodo resort in Indonesia. Our company is dedicated to providing exceptional service and experiences to our guests, and we need someone who shares our passion for hospitality to join our team. As the General Cashier, you will be responsible for managing all financial transactions for the resort, ensuring accuracy and accountability at all times.

Responsibilities

• Handle all financial transactions for the resort, including petty cash, bank deposits, and credit card transactions
• Reconcile all financial accounts and ensure all financial records are accurate and up-to-date
• Manage and maintain accurate records of all cash and credit transactions
• Prepare detailed financial reports for management and executive teams
• Provide support and training to team members to ensure accurate financial reporting
• Ensure all financial policies and procedures are followed consistently and accurately
• Assist in budget preparation and monitoring, and help identify cost-saving measures

• Bachelor's degree in accounting, finance, or a related field
• At least 2 years of experience in a similar role in the hospitality industry
• Strong working knowledge of financial software programs
• Advanced proficiency in Microsoft Excel and other office productivity software
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to work under pressure and meet deadlines

AYANA Hospitality, an acclaimed hospitality company, is seeking a highly organized and detail-oriented individual to join their team as a Purchasing Staff for their Komodo property. This is an opportunity to become a key player in the company's supply chain operations and support the company's continued growth in the hospitality industry. The successful candidate will have a passion for procurement, exceptional attention to detail, and excellent communication skills.

Responsibilities

• Manage and track inventory levels to ensure optimal stock levels are maintained
• Coordinate with suppliers to ensure timely delivery and resolve any delivery issues
• Assist with the preparation of purchase orders and invoices
• Perform data entry and maintain accurate purchasing records
• Monitor supplier performance and regularly evaluate alternatives in the market
• Assist with the development of procurement strategies to maximize efficiency and cost savings
• Collaborate with cross-functional teams, such as operations and finance, to ensure seamless procurement processes and timely payment of invoices

• Bachelor's degree in hospitality, business administration, or a related field
• Minimum of 2 years of experience in purchasing and inventory management, preferably in the hospitality industry
• Excellent verbal and written communication skills in both English and Indonesian
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel and other inventory management software
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to work flexible hours and adapt to changes in priorities as needed.

AYANA Hospitality is a luxury hospitality company seeking a Guest Relation Officer for our AYANA Komodo resort. As a Guest Relation Officer, you will be responsible for providing exceptional customer service to our guests, ensuring they have a memorable stay at our resort.

Responsibilities

• Welcome and greet guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Handle guest enquiries, requests, and complaints, providing timely and appropriate resolutions
• Coordinate with other departments to fulfill guest needs and preferences
• Provide information to guests about the resort facilities, services, and local attractions
• Promote and upsell resort amenities, packages, and promotions

• Previous experience in a similar role in the hospitality industry
• Excellent communication and problem-solving skills
• Customer service oriented with a positive attitude
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of hotel management software and Microsoft Office suite
• Fluency in English and additional languages is a plus
• Flexibility to work in shifts, including weekends and holidays

• Orchestrate, assist and implement all special needs, requests and preference information as outlined under job overview for deliver to guest
• Daily house court and expected arrivals/departures (particularly VIP’s)
• Schedule daily group activities, name and location of meeting/banquet rooms.
• Provide welcome drink & chilled towel for arrival guest also guest in need.
• Monitor out look and follow up request.
• Courtesy call one day prior guest check out to anticipate and arrange guest needs.
• Maintain complete knowledge of property features and services, hours of operations, hotel restaurants concepts menu, price range, dress code and ambiance, room types, numbers, names, layout, appointments, amenities and locations, hotel top repeat guest, room rates, special packages and promotions.
• Maintain complete knowledge and comply with all hotel and departmental policies & procedures.
• Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
• Maintain updated resource materials on all vendors and information to accommodate guest requests.
• Legibly complete requisition for additional supplies / materials and submit to manager.
• Set up work station with necessary supplies; maintain cleanliness throughout shift
• Energize the Guest Relations process in daily contact with other departments
• Contribute to the warm welcome and fond farewell process
• Pre contact arriving group (travel agent related) one day prior arrival and continue the next day to ensuring check in process and warm welcome exceed guest expectation
• Participate and contributing to the resort sustainability program through education, interaction and suggestion

• Has experience in a similar Position at 5-start Resort
• Has Good communication and Interpersonal Skill
• Has related license, certificates and (or) diploma to support candidate's qualification

AYANA Hospitality is seeking an experienced and dynamic Human Resources Manager to join our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth and success of our hotel. You will be responsible for developing and implementing HR policies and procedures, overseeing recruitment and onboarding, managing employee relations, and ensuring compliance with all relevant labor laws and regulations. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for fostering a positive and inclusive work culture.

Responsibilities:

• Develop and implement HR policies and procedures in alignment with company goals and values
• Oversee the recruitment and selection process, including sourcing and interviewing candidates
• Manage the onboarding process and ensure a smooth transition for new hires
• Handle employee relations issues and provide guidance on conflict resolution
• Implement performance management processes, including conducting regular evaluations and providing feedback to employees
• Ensure compliance with all labor laws and regulations
• Manage employee benefits programs and ensure effective communication to employees
• Collaborate with department managers to support their HR needs and provide guidance on HR-related matters
• Stay up-to-date with HR trends and best practices to continuously improve HR processes and programs

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in the hospitality industry
• Strong knowledge of labor laws and regulations
• Experience in recruitment, onboarding, and performance management
• An assertive leader, process driven with a high degree of compliance
• Excellent critical thinking skills
• Experience in at least one remote location in a leadership role

AYANA Hospitality is seeking a highly motivated Assistant Chief Engineering to join our team at AYANA Komodo. In this role, you will assist the Chief Engineer in overseeing all engineering and maintenance operations at the resort, ensuring efficient operations and the highest level of guest satisfaction. You will work closely with the engineering team and other departments to ensure the smooth running of the property.

Responsibilities

• Assist in managing the daily operations of the Engineering Department, including maintenance and repairs.
• Oversee the execution of preventative maintenance programs to ensure the longevity of the resort's infrastructure and equipment.
• Coordinate with other departments to address any engineering-related issues or projects.
• Supervise and provide guidance to the engineering team, ensuring they adhere to safety and quality standards.
• Assist in managing the department budget and resources effectively.
• Maintain and update records of maintenance activities, equipment inventory, and energy consumption.
• Stay up-to-date with the latest industry trends and technological advancements in the field of engineering.

• Bachelor's degree in engineering or a related field.
• At least 5 years of experience in engineering or maintenance operations, with previous leadership experience preferred.
• Strong knowledge of building systems and equipment, including HVAC, electrical, and plumbing.
• Excellent communication and interpersonal skills.
• Ability to effectively manage a team and collaborate with other departments.
• Strong problem-solving and decision-making skills.
• Knowledge of relevant safety and environmental regulations.
• Proficient in computer systems and software related to engineering operations.

• Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures.
• Establish the day's priorities and assign production and prep task to staff to execute.
• Meet with Departmental Chef’s to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks.
• Take physical inventory of specified food items for daily inventory.
• Review the market list
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
• Ensure that staff report to work as scheduled; document any late or absent employees
• Inspect grooming and attire of staff; rectify any deficiencies.
• Check and ensure that all opening duties are completed to standard.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction
• Review financials periodically to ensure we meet or exceed all departmental revenue goals by maximizing at all opportunities.

• Prior experience in a similar position at an independent restaurant or 5-star resort
• Strong organization and interpersonal skill
• Hands on leadership and commitment to team building and collaboration
• Large Resort experience in South East Asia or Bali is preferred
• Familiarity with budgeting, financial analysis, and reporting
• Fluent in spoken and written English
• Minimum 5 years of experience in the same position

As a Cruise Manager at AYANA Komodo, you will be responsible for overseeing and managing all cruise operations and activities. You will work closely with the cruise director and crew to ensure a smooth and enjoyable experience for our guests. Your responsibilities will include coordinating daily itineraries, managing guest services, overseeing onboard entertainment and activities, and ensuring compliance with safety and security procedures. Additionally, you will be responsible for managing guest feedback and addressing any concerns or issues that may arise during the cruise.

• Minimum 3 years of experience in a similar role
• Bachelor's degree in Hospitality, Tourism, or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of cruise industry operations and procedures
• Ability to work in a fast-paced and dynamic environment
• Fluency in English and knowledge of additional languages is a plus

AYANA Hospitality is a renowned luxury resort company known for its exceptional service and exquisite culinary experiences. We are currently seeking a skilled and talented Pastry Chef to join our team at AYANA Komodo, located in the breathtaking Komodo Island, Indonesia.

As a Pastry Chef, you will be responsible for overseeing the pastry department and ensuring the production of high-quality pastries, desserts, and bakery items. You will have the opportunity to showcase your creativity, leadership, and passion for pastry to deliver a delightful experience for our guests.

• Prior experience as a Pastry Chef in a luxury hotel or resort is required.
• Strong knowledge and skills in pastry and bakery production, including a variety of desserts, bread, and confections.
• Excellent leadership and management abilities, with the ability to train, guide, and motivate the pastry team.
• Good understanding of food safety and sanitation practices.
• Excellent communication and organizational skills.
• Ability to work well under pressure and meet deadlines.
• Creative and innovative mindset, with a passion for creating unique and delicious pastry creations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

AYANA Hospitality is seeking a dedicated and detail-oriented Account Receivable to join our team at AYANA Komodo, located in the stunning Komodo Island. As an Account Receivable, you will be responsible for managing and maintaining accounts receivable records, monitoring and reconciling accounts, and ensuring timely and accurate collection of payments.

• Minimum of 3 years experience in a similar role
• Excellent knowledge of accounting principles and procedures
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office, including Excel and accounting software
• Attention to detail and accuracy
• Bachelor's degree in Accounting, Finance, or related field
• Ability to work independently and as part of a team

AYANA Hospitality, a renowned leader in the hospitality industry, is currently seeking an experienced and dedicated Korean Guest Relation (Expat) to join their team at AYANA Komodo. As a Korean Guest Relation, you will play a vital role in ensuring that our Korean guests have a seamless and enjoyable experience during their stay at our resort. You will be responsible for providing personalized assistance, addressing guest inquiries and concerns, and coordinating with various departments to meet guest needs. This is an excellent opportunity to work with a prestigious company known for its unparalleled customer service and luxurious accommodations.

Responsibilities

• Warmly welcome Korean guests and assist with the check-in and check-out process
• Provide information about resort facilities, services, and activities to guests
• Respond to guest inquiries and requests promptly and professionally
• Handle and resolve guest complaints or concerns in a timely and efficient manner
• Coordinate with other departments such as front office, housekeeping, and food and beverage to ensure smooth guest experience
• Maintain accurate guest records and profiles
• Promote resort services, activities, and special events to guests

• Fluent in both written and spoken Korean and English
• Prior experience in guest relations, preferably in a luxury resort or hotel
• Exceptional interpersonal and communication skills
• Strong problem-solving and conflict resolution abilities
• Excellent organizational and multitasking skills
• Flexibility to work in a dynamic and fast-paced environment
• Proficiency in hotel management software and Microsoft Office Suite
• Ability to work collaboratively with a diverse team
• Willingness to relocate and live in Komodo Island, Indonesia

AYANA Hospitality is seeking a skilled and passionate Commis Butcher to join our team at AYANA Komodo. As a Commis Butcher, you will be responsible for preparing and cutting various types of meats according to the highest standards of quality and presentation. This is a fantastic opportunity to work in a stunning location with a team of culinary professionals who are dedicated to delivering an exceptional dining experience for our guests.

Responsibilities

• Receive and inspect meat deliveries to ensure freshness and quality
• Prepare cuts of meat according to established standards
• Trim, bone, tie, and grind meats as needed
• Assist with the preparation of meat products such as sausages and cured meats
• Maintain a clean and organized butchery area
• Follow food safety and sanitation guidelines at all times
• Collaborate with the kitchen team to ensure timely and efficient service

• Previous experience as a Commis Butcher or similar role
• Knowledge of different cuts of meat and proper butchery techniques
• Ability to work in a fast-paced environment and meet established deadlines
• Strong attention to detail and commitment to quality
• Excellent communication and teamwork skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• High school diploma or equivalent required, culinary school or formal culinary training preferred