Total 16 job vacancies by Informa Group Plc.

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan

• Support the financial planning for the Event, working closely with the Event Managers

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Refer new leads identified or received to the Business Development team
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Communicate required information to leadership through accurate use of Salesforce reporting
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point
• Perform additional responsibilities as assigned

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

At Pamerindo Indonesia (part of Informa Markets), we believe in nurturing talent and providing aspiring graduates like you with the platform to thrive and grow. Our GraduateTrainee program offers a unique blend of hands-on experience, mentorship, and professional development opportunities that will empower you to make meaningful contributions to our organization from day one. Through rotational placements and exposure to diverse functions and teams, you will gain invaluable insights into our business operations while honing your skills and capabilities.

As a Graduate Trainee, you will have the chance to work alongside industry experts, collaborate on exciting projects, and network with like-minded individuals who share your passion for excellence. With a clear pathway for career progression and the support of dedicated mentors, you will be equipped to unlock your full potential and achieve your professional goals within our dynamic and inclusive workplace culture.

We invite you to embark on this rewarding journey with us and become a part of our talented team driving innovation and success in the B2B events and exhibitions industry. Your future starts here at Informa Markets Asia.

Your Journey:

Receive structured guidance and support from mentors. Undergo a 1-year program with rotations in different areas:

• Sales: Generate leads, prepare pitches, and support the sales team to drive business growth.
• Marketing: Focus in Digital Marketing, clients behavior research and analyze campaign performance.
• Event Operations: Work on logistics planning, on-site deployment, and event management.

As a Data & Tech Support. The successful candidate will play a key role in providing comprehensive IT service support, data management, IT asset procurement/expense for Indonesia. This position involves delivering 1st tier helpdesk services, desk support to internal users, troubleshooting IT-related issues, and leveraging IT and Database management.

Responsibilities:

• Helpdesk Support:
  • Provide prompt and effective L1 helpdesk services to internal users using ServiceNow via remote software, phone, email, and chat.
  • Identify, prioritize, and resolve issues related to hardware, software, systems, and network.
• Data Management:
  • Ensure effective data management practices for Indonesia office.
  • Collaborate with relevant teams to address data-related challenges and ensure data integrity.
• Identity and Troubleshooting:
  • Investigate and troubleshoot problems related to IT services, including but not limited to hardware, software, systems, and network issues.
  • Escalate complex problems to higher-level support for further analysis and resolution.
• Collaboration:
  • Work collaboratively with cross-functional teams, including IT, development, and project management, to ensure IT services meet users' needs.
  • Act as a liaison between different departments to streamline communication and problem resolution.
• IT Asset Procurement and Expense Processes:
  • Manage the IT asset procurement and expense processes.
  • Collaborate with vendors to obtain competitive pricing and negotiate favorable terms.
  • Provide input on cost estimates for IT budget, ensuring alignment with organizational goals.

ROLE SUMMARY:

The Sales Operations Executive will primarily support a Sales team, who could be selling multiple brands/products across regions. The role will drive consistency and quality in the Sales teams and act as a key link between the Sales function and the events team. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, and data management /entry support. As the Sales teams develop, the role will also become involved in campaign management, and informing the CRM team of priorities for future development of our new Salesforce system to then act as a key testing group.

They may also on occasion be required to support the Event team with administrative duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
• Oversight of budgets, maintaining accurate financial data for responsible brand(s)
• Oversight of sponsorship inventory both in the office and on show site
• Ensure customer queries are answered and/or resolved in a timely manner
• Manage the distribution of the exhibitor manual and be the point of contact for any queries
• Where required, support Event team in organisation of sales events e.g. lunch and learns
• Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and stand sharing forms for online customer tools
• Act as key liaison point with Event Operations team for customer data and Event floor plan queries
• Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
• Support Sales team training in new Salesforce.com features
• Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Perform Salesforce.com (CRM) reporting and ad-hoc reports as requested
• Support Sales team with proactive insight and trend analysis
• Support to Sales Leadership and CRM team to set up, assign and manage campaigns
• Manage the gathering of member lists / data for campaigns and QA
• Support the Sales Director to maintain a hot list of leads; actively track competitive shows and/or publications to seek out new leads
• Act as liaison between Sales team and CRM team to gather regular informal system feedback
• Perform User Acceptance Testing

This incumbent is responsible for designing and delivering the product/event experience for our customers in support of the Events Director. Through a strong understanding of market trends and customer needs he/she will develop the long-term Events design, through both responding to existing customer feedback and identifying new and innovative opportunities to improve the Events. He/she will lead the marketing and communications function for the shows. He / she will support the management of the P&L of an Event, managing marketing budgets, optimizing campaign performance, and enhancing/discovering new strategies to effectively reach the target customer segments. Working alongside Sales, Marketing and Operations, he/she will ensure all elements are aligned to create a successful Events. He/she will oversee the Events floorplan, managing the positioning and strategic decisions as the point of contact for all involved parties.   

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned

Role Summary

We are looking for a young – talented marketer to join us and collaborate with the team to develop the marketing and brand strategies for Food event. The incumbent will need to work closely with different trade associations, industry partners and media partners to explore opportunities to expand our businesses. He/she will have the opportunities to be involved in managing / participating sizable social event to deepen our presence in the market. 

 Principal Duties and Responsibilities:

• To develop effective and creative marketing strategies with unique value proposition for each show via different channel to attract and retain exhibitors and visitors for a long term relationship.
• To plan and participate media & PR event, build and maintain relationship with industry leaders to strengthen the brand presence and drive business opportunities.
• Organize both physical and digital events such as seminar, webinar, conferences, and specialty exhibitor promotion campaigns.
• To develop, execute and monitor marketing budget and activities for achieving the optimum results.
• To work closely with event and sales team to propose business development plan to the valued exhibitors in order to seize the business opportunities. 

You'll be representing the company to customers, and be responsible for achieving annual territory sales targets through sustainable and consultative account management and maintaining an awareness of the business and competitive trading environment. You will be reporting into the Sales Manager in Indonesia.

Closing Date: Applications will close on Jan 19th 2024. Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you’ll be doing:

Help us progress human progress through knowledge! As a Sales Executive, Online Resources you will aid in our mission by :

• Achieving and exceeding annual territory sales targets across each profit centre, contributing to the overall revenue and profit objectives of the division
• Plans, schedules and carries out regular sales visits to customers to achieve financial targets within own sales region across product portfolio, customizing sales documentation and tools to maximize sales opportunities.
• Cultivate strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Report periodically to managers on sales progress and the business environment, this ensuring responsiveness to both the micro and macro trading conditions.
• Collects and disseminates market, competitor, and customer feedback, including passing on leads where the customer and business would be better served by a different T&F channel/offering
• Establish a strategic approach to the short, medium and long term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
• Prepares for, attends, and contributes to sales meetings and events to build strategic awareness and to gather market relevant intelligence.
• Actively liaise with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – includes credit control, editorial, marketing and sales support

The Senior Sales Executive is responsible for revenue generation from existing customers, by retaining and maintaining relationships, growing Sales and driving exhibitor attendance. The role, which is part of the Sales Management function, will manage select customer Sales and will be targeted on their retention and growth. The role will focus on a certain brand (products/events) whilst developing flexibility to work across multiple brands. The Sales Executive will also be required to target our lapsed customer base, those customers who have not exhibited for one show cycle.

The role will be required to continually develop their Brand and industry knowledge through engagement both internally within the Sales management team and externally at industry events.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Refer new leads identified or received to the Business Development team
• Develop and maintain industry and brand knowledge as required
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Communicate required information to leadership through accurate use of Salesforce reporting
• Support Finance in resolving bad debt customers as a final escalation point
• Perform additional responsibilities as assigned

Role Summary

We are looking for a young – talented marketer to join us and collaborate with the team to develop the marketing and brand strategies for Food event. The incumbent will need to work closely with different trade associations, industry partners and media partners to explore opportunities to expand our businesses. He/she will have the opportunities to be involved in managing / participating sizable social event to deepen our presence in the market. 

 Principal Duties and Responsibilities:

• To develop effective and creative marketing strategies with unique value proposition for each show via different channel to attract and retain exhibitors and visitors for a long term relationship
• To plan and participate media & PR event, build and maintain relationship with industry leaders to strengthen the brand presence and drive business opportunities
• Organize both physical and digital events such as seminar, webinar, conferences, and specialty exhibitor promotion campaigns
• To develop, execute and monitor marketing budget and activities for achieving the optimum results
• To work closely with event and sales team to propose business development plan to the valued exhibitors in order to seize the business opportunities