Total 63 job vacancies by Moladin

• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met.
• Responsible for overall Third party team operational activities from briefing to debriefing.
• Manage overall team performance standards and compliance.
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users.
• Perform meeting with the management team to cover performance results and solution or action items

• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field.
• Have at least 2 years of experience as a Supervisor or team leader.
• Have a strong interest in the financial technology industry.
• Possess experience in Agency Management (preferred).
• Exhibit effective coaching, facilitation, presentation, and team building abilities.
• Proficient in Microsoft Office, Google Sheets, and Google Drive.
• Demonstrate strong communication, investigation, and negotiation skills
• Attention to detail and showcase strong analytical skills.
• Fluent in both Bahasa and English (preferably).

• Daily review key collection indicators and present highlights to the Head of Collection.
• Conduct regular analysis of agent productivity metrics.
• Develop a thorough understanding of the collection process to address any related issues.
• Perform in-depth analysis of the collection portfolio as needed and provide recommendations for improvement.
• Perform monthly inventory planning to ensure sufficient collection capacity.
• Provide assistance to collection managers with collection tools and system support.
• Actively participate in collection system enhancement.

• Minimum of a Bachelor's degree or demonstrate equivalent experience, with a preference for backgrounds in finance, banking, or related fields.
• Possess a dynamic 2-year track record as a Quality Control (QC) specialist, Investigator, or Auditor.
• Exhibit a passionate interest in the dynamic and evolving landscape of financial technology industries.
• Showcase effective coaching, facilitation, presentation, and team-building abilities.
• Demonstrate proficiency in Microsoft Office, Google Sheets, and Google Drive.
• Display an unwavering attention to detail and precision in your work.
• Harness strong communication, investigation, and negotiation skills.
• Leverage robust analytical capabilities to navigate complex challenges.
• Fluent in both Bahasa and English (preferably).

• Prepare performance reports of the QC Team, conduct analysis, and engage in discussions with the Head of Collection on new strategies, work programs, regulations, SOPs, capacity plans, and other matters pertaining to the QC process.
• Create, execute, monitor, evaluate, and enhance programs, methodologies, and training initiatives.
• Analyze Quality Control test results and deliver feedback and interpretation to the Collection Team.
• Ensure seamless integration of all Quality Control activities within the program's work management system and technology.
• Oversee, assess, evaluate, and enhance the performance of the QC Teams to meet the KPI targets and motivate team members to attain plan goals.
• Participate in Collection Meetings with the Collection Manager.

• Bachelor's degree or equivalent experience required, with a preference for a background in finance, banking, or a related field.
• At least 2 years in a supervisory or team leadership role.
• Genuine enthusiasm for the dynamic landscape of the financial technology industry.
• Demonstrated expertise in coaching, facilitation, presentation, and team building.
• Previous experience in Agency Management is highly desirable.
• Proficiency in Microsoft Office, Google Sheets, and Google Drive is a must.
• Exceptional communication, investigation, and negotiation skills.
• Outstanding verbal and written communication skills.
• Keen attention to detail and exceptional analytical skills.
• Fluency in both Bahasa and English (preferred).

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Experience in automation testing using frameworks such as Cypress, WebdriverIO, Playwright, MochaJs, ChaiJs, Jest, RestAssured, Selenium
• Able to perform SQL Query syntax Select and Join
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Demonstrate ability to do separation API Test and UI Test
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Experience in automation testing using frameworks such as Cypress, WebdriverIO, Playwright, MochaJs, ChaiJs, Jest, RestAssured, Selenium
• Able to perform SQL Query syntax Select and Join
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Demonstrate ability to do separation API Test and UI Test
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.

• Menyelenggarakan acara offline dan mengawasi promotor yang berpartisipasi dalam acara tersebut.
• Mencapai target penjualan (volume) dan pemesanan akun sesuai dengan ketentuan yang telah ditetapkan oleh perusahaan.
• Membangun hubungan baik dengan agen dan konsumen, serta mengidentifikasi peluang pendapatan baru.
• Melakukan penjualan produk keuangan Moladin kepada konsumen.
• Menjaga kualitas pemesanan agar memenuhi standar yang telah ditetapkan oleh perusahaan.

• Pengalaman minimal 1 tahun di bidang Sales di perusahaan Pembiayaan Dana Tunai / Multifinance / Car Dealer Financing.
• Memiliki integritas tinggi, kemampuan kerjasama yang baik dan terbiasa bekerja dengan target penjualan.
• Memiliki komunikasi dan kemampuan pemecahan masalah yang baik.
• Wajib memiliki kendaraan bermotor dan SIM C.
• Tidak memiliki catatan kriminalitas.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Responsibilities

• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Monitor expenses and budgets to ensure financial health of the company
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.

• Bachelor's degree in business management or a related field; MBA preferred.
• Minimum 3 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Moladin is seeking an Ops & Planning Manager to join their team. As the Ops & Planning Manager, you will oversee the day-to-day operations of the company and play a critical role in planning and executing Moladin's strategic initiatives.

Responsibilities

• Strategize with executives on company's objectives and map out plans to maximize growth potential
• Monitor expenses and budgets to ensure financial health of the company
• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.
• Conduct experiments and launch initiatives to increase transactions number.

• Minimum 5 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

• Provide support for managing and organizing project activities, including planning and scheduling.
• Collaborate with various departments, such as technology and product, to enhance coordination efforts.
• Develop and manage crucial project documents and reports.
• Assist in the implementation and utilization of project management tools.
• Oversee project timelines and ensure deliverables meet established quality standards.
• Actively participate in problem-solving and risk management initiatives.
• Support the tracking of project progress and contribute to regular reporting efforts.

• Open to final-year students and recent graduates with 1-2 years of relevant experience.
• Educational background in Computer Science, Engineering or Business Administration with a focus on Information Systems, or a related field.
• Previous internship experience in a technical role (e.g., software development, QA) or project management is a plus.
• Familiarity with Agile methodologies.
• Proficiency in the use of spreadsheet applications (such as Microsoft Excel or similar software) and other Microsoft Office tools.
• Strong organizational and analytical skills.

Responsibilities

• Create social media campaigns and top-line communications strategies for our branded house social media account.
• Manage and oversee the content creation process on all social media platforms which includes daily posts or larger campaigns.
• Involved in all steps of social media activity, from observing trends and preferences, brainstorming, and planning to execution.
• Create a social media plan and execute the plan along with the content creator.
• Identify the Brand’s KOL and coordinate with third parties or ambassadors.
• Track and observe social media tools and identify how to utilize the tools.
• Gathering insight and analysis for what content works well on our platform.
• Schedule all posts to all social media accounts of the Brand. (Facebook, Instagram, TikTok, Twitter).
• Manage social media report by weekly and monthly.

• At least 3 years in a related role.
• Strong writing, editing, and proofreading skills.
• Ability to communicate ideas clearly; a strong analytical, data-driven mindset.
• Understand and have the knowledge of social media landscape, platform, and technologies.
• Creative thinker and innovative; can think out of the box (up to date with the trend).
• Love and a real interest in digital platforms especially in social media and its tools.
• Strong team player with a humble and proactive attitude.
• Ability to read, analyze, interpret, and utilize data which come up with actionable items for optimization and/or experimentation.
• Agile, fast learner and detail oriented kind of person.

We are looking for a talented and experienced Senior Software Development Engineer in Test to join our team at Moladin Financial Services. As a Senior Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• More than 4 years of experience in software testing, with at least 2 years in software test automation.
• Expertise in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Basic knowledge of Javascript and SQL.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Prior experience in the financial services industry is preferred.

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Preferred experience in financial services, payment and industrial with OpenAPI features
• Able to perform SQL Query syntax select and join.
• Demonstrate ability to do separation API Test and UI Test.
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Experience in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO or any Javascript Test automation Tools
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Knowledge of basic Kubernetes, docker, Firebase and NoSQL is a plus

• Assist in tax compliance and reporting activities.
• Support the preparation and filing of tax returns.
• Assist in reviewing and reconciling tax accounts.
• Research and analyze tax regulations and guidelines.
• Contribute to preparing tax provisions and estimates.
• Support in tax audits and inquiries.
• Maintain accurate and organized tax records.

• Proficiency in Microsoft Office, particularly Excel, to effectively manage and analyze tax-related data.
• Exhibit a keen attention to detail coupled with strong analytical skills, ensuring precision in tax-related tasks.
• Demonstrate excellent written and verbal communication skills to facilitate clear and effective interaction with internal and external stakeholders.

• Assist in processing and reviewing invoices.
• Inputting transactional data.
• Manage and flag bank mutations.
• Match invoices with purchase orders and receipts.
• Reconcile accounts payable transactions.
• Collect and file hardcopy documents.
• Collaborate with internal teams to resolve invoice discrepancies.
• Assist with month-end closing activities.
• Work fully onsite at Citra Tower, Kemayoran.

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office, particularly Excel.
• Ability to work independently and collaboratively within a team.
• Familiarity with basic accounting principles.
• Strong written and verbal communication skills.

• Develop and execute strategic plans to optimize the collection process.
• Assume leadership of the collection team, providing guidance and support to achieve targets.
• Analyze and evaluate collection data to identify trends, risks, and areas for improvement.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Implement innovative collection strategies to minimize delinquency and reduce bad debt.
• Ensure compliance with all legal and regulatory requirements in the collection activities.
• Establish and maintain strong relationships with external partners and agencies involved in the collection process.
• Prepare and present regular reports on collection performance to senior management.

• Bachelor's degree in Business, Finance, or a related field.
• At least 5 years in a senior-level collection management role in the multifinance industry or Banks.
• Thorough understanding of debt collection laws, regulations, and industry best practices.
• Strong analytical and problem-solving abilities.
• Excellent leadership and team management skills.
• Effective communication and negotiation abilities.
• Achievement-oriented mindset with a focus on surpassing collection targets.
• Flexible in adapting to changing environments and implementing process improvements.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years.

As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Key Responsibilities:

• Process Analysis and Improvement:
  Conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement.
  Develop and implement process improvement strategies
  Collaborate with teams to streamline workflows and reduce operational bottlenecks.
• Change Management:
  Champion a culture of continuous improvement and operational excellence across the organization.
  Lead change management initiatives to ensure successful implementation of process improvements.
  Provide training and support to team members to adapt to new processes.
• Cross-Functional Collaboration:
  Collaborate with various departments to align process improvement efforts with organizational goals.
  Work closely with stakeholders to understand their needs and pain points in current processes.
• Documentation and Standardization:
  Create and maintain documentation of improved processes and best practices.
  Ensure standardization of processes across departments.

• Bachelor's degree in Business, Operations Management, or a related field with a minimum of 2 years of working experience in a startup is a plus.
• Proven experience in process improvement and operational excellence roles.
• Strong analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Change management and stakeholder management experience.
• Proficiency in project management tools, GoogleSheet, SQL is a huge plus.

• Take charge of implementing strategy and managing collection activities across branches in the specified area.
• Create and oversee collection strategies, and track progress across branches.
• Monitor the collection performance and cost efficiencies of all branches.
• Be accountable for achieving collection targets across branches.

• At least a Bachelor's Degree.
• Possess a minimum of 5 years of experience in a managerial role focused on Collection and Recovery within financial institutions.
• Must exhibit excellent negotiation and problem-solving skills, as well as strong mathematical abilities. Additionally, proficiency in training is essential.
• Display effective management skills, showcasing the ability to make decisions under challenging circumstances.
• Demonstrate a high level of ethical commitment and trustworthiness.

Moladin is looking for a skilled Pricing Analyst to join their team. In this role, you will be responsible for analyzing and interpreting data related to Car Pricing and market trends to help Moladin make informed pricing decisions. With the support of the company's cutting-edge technology and strong partner network, you will contribute to Moladin's mission of simplifying the transaction process and creating a better customer experience for agents, dealers, and customers across Indonesia.

Responsibilities

• Appraisal car condition based on inspection result and determine adjustments financing price to dealers.
• Analyze and compare the financing price to dealers against the price of the units in the market.
• Develop pricing framework to identify the best way to make Deduction.
• Give recommendations on inspection framework to improve Appraisal process.
• Conduct market research and gather data from various sources to analyze trends in the automotive industry, particularly in the used car market.
• Develop and maintain pricing models and tools to support Moladin's sales and marketing teams.
• Monitor and report on the effectiveness of pricing decisions, making recommendations for adjustments as needed.
• Assist with other analytical projects as assigned by the company leadership.

• 3+ years of experience in pricing analyst or related field in used car or car financing industry is a must.
• Prior experience in inspecting cars is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and draw meaningful insights.
• Proficiency in Microsoft Office and Google Worksheet.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented mindset and ability to manage multiple tasks and deadlines.
• Passion for automotive industry and desire to contribute to the growth and success of Moladin.

Moladin adalah platform fintech untuk mobilitas terkemuka di Indonesia dengan solusi pembiayaan end to end untuk semua pemain di ekosistem mobil bekas dan kendaraan listrik (EV). Moladin memberdayakan lebih dari 26.000 agen dan UMKM dealer mobil bekas dalam network yang berkembang pesat, dan memberikan akses pembiayaan yang lebih baik kepada konsumen mobil bekas melalui penjaminan pinjaman yang berbasis digital. Hal ini didukung oleh keahlian Moladin dalam operasional mobil bekas yang kuat dengan cabang dan warehouse di lebih dari 100 kota; AI/IoT yang terdepan di industri, dan kemitraan dengan seluruh perusahaan pembiayaan mobil terkemuka di seluruh Indonesia. Serta dukungan dari PT Moladin Finance Indonesia yang berizin dan diawasi oleh Otoritas Jasa Keuangan (OJK). Visi Moladin adalah menjadi katalis perubahan positif dalam mobilitas fisik dan sosial semua orang yang terlibat di dalamnya (“Mobilitas untuk semua”). Untuk informasi lebih lanjut terkait Moladin kunjungi kami di https://moladin.com/

Responsibility:

• Melakukan audit operasional, dan kepatuhan di cabang kami untuk memastikan kepatuhan terhadap standar perusahaan dan peraturan perundang-undangan yang berlaku.
• Melakukan investigasi internal terkait dengan dugaan penipuan, pelanggaran kebijakan, atau masalah etika di cabang.
• Memeriksa dan mengevaluasi prosedur operasional serta memberikan rekomendasi perbaikan untuk meningkatkan efisiensi.

• Pendidikan minimal S1 bidang akuntansi, keuangan, manajemen, atau bidang terkait.
• Pengalaman kerja minimal 3 tahun dalam bidang audit internal, atau operasional cabang, di industri keuangan atau perusahaan leasing.
• Pengetahuan yang kuat tentang industri perusahaan leasing dan peraturan perundang-undangan yang berlaku.
• Kemampuan analitis yang baik dan kemampuan komunikasi yang baik.
• Bersedia melakukan perjalanan dinas ke seluruh cabang dengan intensitas yang cukup sering (lebih dari 5 kali setahun) dan lama (lebih dari 2 bulan).
• Mampu mengendarai motor atau mobil.
• Memiliki inegritas yang tinggi serta tidak memiliki hubungan keluarga dengan pegawai maupun mitra MOFI.

• Melakukan prosedur penagihan dengan mengunjungi alamat para debitur untuk mengumpulkan pembayaran yang masih tertunggak.
• Bertanggung jawab untuk mencapai kinerja kualitas target piutang (AR).
• Melakukan negosiasi dengan debitur yang terlambat membayar, menawarkan solusi yang layak untuk mendorong pembayaran dengan segera.
• Menyiapkan laporan analisis berdasarkan hasil kunjungan ke debitur.

• Pendidikan minimal Diploma / SMK / SMA.
• Pengalaman minimal 3 tahun dalam posisi serupa.
• Memiliki pengetahuan yang kuat dalam Collection and Recovery di industri keuangan.
• Memiliki tingkat integritas dan perilaku etis yang tinggi.
• Keterampilan negosiasi dan komunikasi yang sangat baik.
• Mengetahui daerah setempat dan memiliki jaringan yang kuat.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

This role will be based in Jakarta. This role will closely support our dealer financing business, and will be responsible for (i) the successful nationwide rollout of the GPS Tracking program during the implementation phase; and (ii) subsequent ongoing operations of the GPS Tracking program. This is a full-time role and the candidate will be required to work closely with the operations and business intelligence teams in Indonesia.

• Project management of the nationwide rollout of GPS Tracking program.
• Planning and management of inventory of GPS trackers and SIM cards.
• Develop an effective inventory management system for GPS trackers and SIM cards
• Close coordination with Procurement, Tech, and Warehouse teams to ensure timely replenishment / replacement / refurbishment of GPS trackers.
• Close support for Risk team, Command Centre, and Field Verificators to ensure the smooth execution of GPS Tracking operations.
• Management reporting of key performance metrics.

• Minimum of 8 years’ working experience.
• Strong experience in project management.
• Strong communication skills.
• Proficiency in English and Bahasa Indonesia is required.
• Good critical thinking and ability to manage multiple workstreams.
• Strong drive to solve problems and create impact.
• Resourceful, able to resolve issues in a timely and efficient manner.
• Able to embrace change and thrive in a fast-paced environment.

• Collaborate closely with a more senior member of the research team to support the review of reports.
• Act as a valuable sounding board for fellow researchers throughout the project.
• Participate actively alongside researchers in discussions with other teams while prioritizing accurate documentation (e.g., note taking, screen recording).
• Assist in organizing logistics for outreach research fieldwork sessions.
• Ensure strict adherence to project compliance requirements, including incentive management and project documentation.

• A minimum of 1 year of experience as a writer or in the research industry is preferred. Fresh graduates are also encouraged to apply.
• Graduation from English literature or humanities is a plus.
• Must possess a high level of diligence, attention to detail, and quick response time.
• Ability to work remotely with a strong sense of responsibility.
• Ability to take initiative and deliver results.
• Excitement for a fast-paced working environment and comfortable dealing with ambiguity.
• Excellent communication skills in both English and Indonesian.
• Proficiency in written English and Indonesian is required.
• Residing in Jabodetabek is required.

At Moladin, we want to create impact and value by providing an amazing product experience. Product is at the core of our company. We want to build a simple and intuitive app, yet evolving to remain highly relevant for our users as well as business. As a UX Writer, you will be in charge of designing the communication throughout our digital products by collaborating with product management, engineering, and data teams. Collaborating with product designers, you will navigate the end-to-end design process, from understanding and defining the problem scoping, translating it to a copy/communication intent, exploring the alternatives of copy solutions, gathering necessary feedback for the proposed solutions, handover to the development team, safeguarding the copy implementation, and tracking the performance of the copy design. You will initiate necessary processes on your own and demonstrate strong practices in expected design competencies with minimal supervision while helping mentor other more junior writers to elevate their crafts as well.

Responsibilities

• Work with product designers and product managers to translate user needs and business requirements into a high quality design solution that drives great outcomes and impact.
• Ensure smooth users experience and clear understanding throughout Moladin digital products and systems by facilitating user navigation, onboarding, promos, notifications, error messages, instruction and education material regarding Moladin products through high quality copies.
• Gather necessary data and contextual information with the most appropriate methods to identify user problems or to inform the copy decisions, and come up with creative solutions for the intended problems based on the premises from user research insights, business requirements, technical constraints, etc. 
• Create, craft, and deliver high quality copies that clearly communicate our design intention, incorporating Moladin's vision, tone of voice, and overall language and copywriting guidelines across products, as well as providing support documents such as release notes. 
• Gather necessary feedback from the users and stakeholders to narrow down the copy solution alternatives and inform the copy decision.
• Ensure the quality of the copies by conducting final edits and audits, and safeguard the implementation of copywriting in the developed products. 
• Build relationships with the product management, business, and engineering teams to better influence the communication design direction.  Adapt to these stakeholder's feedback, and be ready to challenge an idea whenever necessary.
• Collaborate with cross-functional teams consisting of research, legal, and marketing to better understand our users and business needs. 
• Work together with other UX Writers from different tribes to maintain copy consistency and quality across products, as well as contribute to creating, maintaining, improving and utilizing language and copy guideline documents.
• Create proper design documentation for each design project to store and easily share context.  
• Mentor at least one of the junior writers to help ensure the growth in our team qualities.

• 3 – 5 years of experience as a UX Writer / Product Copywriter in product digital industries. 
• Passionate about crafting clear communication for B2B products and systems. Being experienced in the Financing industry will be highly preferred, however having interest in learning about the Financing industry and all its terms will be a plus point. 
• A portfolio that showcases high quality UX copywriting works (and its application of copywriting fundamentals, interaction design principles and human-centered design methodology), as well as evidence of performing in a multidisciplinary design, business, and tech team.
• Ability to understand the identified problem and to dissect it down to the root cause, in order to understand the appropriate solutions.
• Ability to draw insights from both qualitative & quantitative data, and further identify problem areas to work on.
• Advanced skills and knowledge in product design with extensive and demonstrated expertise in effective communication design, information architecture and hierarchy, and interaction design.
• Independence in navigating the end-to-end design process, from defining the design intent and problem scoping, exploring the alternatives of solutions, gathering necessary feedback for the proposed solution, handover to the development team, and tracking the performance of the released solutions.
• Experience in managing expectations of internal and external stakeholders, as well as the ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, and resolving conflicts).
• Excellent communication skills in both English and Indonesian.
• Ability to adapt and thrive in a fast-paced, high pressure, high ambiguity environment, and ability to manage multiple projects simultaneously.

• Primarily responsible for the timely and accurate handling of fiducia registrations, including fulfilling all document requirements from customers.
• Ensure timely receipt of documents from the notary for fiducia certificates and fiducia deeds, in accordance with the agreed timeline.
• Maintain the upload of all documents and update the system for flagging fiducia results.
• Create, monitor, and store fiducia/document files, including creating logs to track any TBO (To Be Obtained) documents and their SLA (Service Level Agreement) tracking.
• Ensure all documentation, approvals, and necessary data are accurately filled out in the system before initiating any document pull-in/pull-off.
• Address any requests related to the fiduciary registration process from other units.
• Prepare daily and monthly reports.
• Responsible for reconciling costs with notaries for fiducia fees.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, or business administration.
• Experience in the fiducia process within lending companies is preferred.
• Advanced skills in Microsoft Excel, MS Word, and MS Office are a must, including administrative and documentation functions.
• Exceptional attention to detail, with a keen interest in reviewing data. Must possess high levels of responsibility, integrity, commitment, and discipline.
• Strong dedication to delivering excellent work and exceeding expectations in a fast-paced environment.
• Excellent oral and written communication skills, with the ability to effectively communicate process recommendations within the operational area.

• Contribute to the development and maintenance of IT and information security policies and procedures in accordance with industry standards and applicable regulations.
• Periodically facilitate IT and information security awareness.
• Monitor and assess the organization's compliance with policies, standards, and relevant IT and information security regulations.
• Conduct regular compliance audits.
• Provide support to Internal and External Auditors regarding the implementation and certification of ISO 27001.
• Assist Internal and External Auditors and Compliance team in meeting regulatory and audit requirements.
• Participate in the identification, assessment, and monitoring of IT and information security risks.
• Support the development and maintenance of the risk register.
• Collaborate with the IT and information security team, as well as various business units, to ensure compliance and effectively mitigate risks.

• Bachelor's degree in Information Technology, Information Security, or a related field.

• Good understanding of GRC concepts and principles of information security.
• Basic knowledge of IT Risk, information security regulations such as "Peraturan OJK Manajemen Risiko TI" lembaga jasa keuangan non Bank, or ISO 27001.
• Familiarity with information technology and security, including knowledge of security controls.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to compile clear and concise reports.
• Quick learner and adaptable to changes in technology and regulations.
• Additional certifications such as Cobit, ITIL, ISO 27001, CISA, or similar would be a plus.
• Effective team player and ability to collaborate with various stakeholders in the organization.