To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

Executive Assistant Manager F&B
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Executive Assistant Manager F&B, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Knows the business and keeps abreast of competition and customer trends, new products and legislation
• Manages multiple disciplines under F&B to continually drive total hotel revenue, maximize profitability, and improve colleague and guest engagement
• Maintains high performance levels in the department by setting SMART goals and expectations in line with company priorities and hotel goals.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

This incumbent is responsible for designing and delivering the product/event experience for our customers in support of the Events Director. Through a strong understanding of market trends and customer needs he/she will develop the long-term Events design, through both responding to existing customer feedback and identifying new and innovative opportunities to improve the Events. He/she will lead the marketing and communications function for the shows. He / she will support the management of the P&L of an Event, managing marketing budgets, optimizing campaign performance, and enhancing/discovering new strategies to effectively reach the target customer segments. Working alongside Sales, Marketing and Operations, he/she will ensure all elements are aligned to create a successful Events. He/she will oversee the Events floorplan, managing the positioning and strategic decisions as the point of contact for all involved parties.   

1. Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
2. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
3. Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
4. Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
5. To set up the target and drive the team to achieve upsell program on Villa, Transportation, SPA and F&B
6. Maintain inter-departmental relationships to ensure seamless customer service
7. Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
8. Schedule and regularly conducts routine inspections of areas under his/her control
9. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
10. Know system recovery procedures
11. Interpret computer reports
12. Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
13. Continually check the accuracy of guest in house account
14. Approve upgrades and special amenities
15. Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
16. Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
17. Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
18. Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
19. In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
20. Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
21. Works with Talent and Culture on manpower planning and management needs.
22. Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
23. Maintain good relation with vendor and local community.

• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
• Conduct site inspections with prospective and existing clients
• Develop and implement new sales strategies, tactics and action plans for account base
• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
• Follow up post-event to address any issues whilst soliciting return business
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned

The Assistant Manager Supply Chain performs sales forecast planning (PSI planning), revenue recognition process control, logistic cost control, import/export handling, logistic scheduling, inventory management for product parts and accessories in a warehouse in line with the organizational strategy and guidelines. He/she will ensure the execution of the registration/market access process (regulatory affairs) so that product launch schedules are met, customer satisfaction is achieved including compliance with the applicable regulatory requirements.

• Making reliable sales forecast and getting consensus with Sales and Marketing as a basis of necessary inventory replenishment.
• Keeping optimal inventory level in line with sales, marketing, service requirements on monthly basis.
• Coordinate with 3PL for vessels scheduling, ETD/ETA updates, Bill of lading, document check and custom clearance updates from 3PL.
• Input inventory purchases into Stock/inventory system . Report exceptions like shortages, damages etc.
• Report on back order, short stock, excess items, slow moving inventory of products and accessories and communicate to concerned stake holders. Work on inventory optimization.
• Time to time review of logistics and warehouse operational expenses in line with monthly budget. Work on logistics supply route optimization to fulfill the demand on time.
• Execute the process of product registration and market access approval in the designated countries including providing all required documents and certificates within the specified timeframe proactively to allow “as early as possible” product registration.

• Bachelor Degree in Supply Chain or related field
• Min 5-10 years experience in supply chain
• Strong cross functional communication skills.
• Knowledge of basic INCO terms, shipping, custom requirements
• ERP Knowledge of SAP/JDE/Anaplan
• Good knowledge of import/export documentation and regulation.
• Knowledge of 3PL operations and logistics planning/scheduling is preferred.
• Proficient in the English language, both written and verbal.
• Proficient in Microsoft Office applications (Words, Excel, Pivot table)

*ALL INTERVIEWS WILL BE CONDUCTED IN ENGLISH

• Work with regional financial management dept. to check all company’s financial and accounting operations to ensure correct financial statements on monthly basis.
• Provide timely and accurate financial reports (P&L and BS) and interpret financial information to management while recommending further courses of action.
• In charge of company’s management rules, design internal procedures and related documents to ensure effective risk management and efficient workflow.
• Manage audit processes (Internal- and External audit) and ensure compliance with required standards on financial internal controls (J-SoX, US GAAP, IFRS, OGR) as well as provide compliance training to enhance employees’ understanding and attention to prevent any compliance issue.
• Provide accurate estimation of administrative expenditure to support management to plan yearly budget and quarterly forecast.
• Perform monthly balance sheet review and ensure compliance with US GAAP, local GAAP and group requirements.
• Finance data maintenance related to general ledger in line with Omron Accounting policies and local compliance. Coordinate data alignment with OMCP.

• 5 – 10 years of practical experience in accounting or audit field.
• At least 4 years of demonstrated experience in internal control.
• Proven skills in process and compliance management
• Proven reporting and analytical skills
• Knowledge of relevant ERP systems (JD Edwards)
• Proficient in the English language, both written and verbal
• Excellent and effective communication skills.
• Have experience in handling corporate tax.
• Detailed orientated and accurate

• Bachelor degree of Accounting

MidPlaza Holding is seeking an Assistant Manager Housekeeping to join our team. As an Assistant Manager Housekeeping, you will be in control and responsible on the SOP compliance carried out by housekeeping in business units. Ensure all housekeeping programs run well, efficiently, and on target.

Responsibilities:

• Review the applicable Standard Operating Procedures (SOP), make adjustments, and ensure compliance in following SOP in the relevant business unit.
• Standardize all related reports in business units.
• Standardize the housekeeping training.
• Managing budget related to housekeeping.
• Ensure that all programs related to housekeeping run according to the schedule and standards.
• Standardize cleanliness and coordinate with related departments (Quality, Engineering & Security) to ensure that hygiene and safety are carried out in the field according to standards.
• Make a report of findings in the field and carry out analysis.
• Coordinate with the Room Division Manager and Executive Housekeeper in providing solutions and recommendations.

• Minimum Associate's degree in Hospitality Management or related field
• Minimum 2 years of experience in the similar role
• Leadership and communication skills
• Quality oriented
• Understand the use of chemicals
• Understand daily operational housekeeping
• Ability to analyze and provide solutions

YOUR MISSION

• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards

• Responsible for assisting with the recruitment, training, development and succession of high performing, results driven  Associates

• Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the Store

• Analyze customer profiles, buying trends, and competitive information to impact and drive business

• Manage and monitor Loss Prevention education, training and awareness programs

• Directly responsible for Loss Prevention compliance within store

• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts

• Directly responsible for execution and processing of both incoming and outgoing merchandise

• Manage and communicate merchandise opportunities to Store Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Participate in new store openings and/or store closings; travel may be required

YOUR TALENT

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

1. Conducting income tax cuts in accordance with applicable tax regulations.
2. Preparing, reconciling, and routinely reporting tax administration.
3. Supervising the work of staff.
4. Implementing thorough and organized documentation.
5. Ensuring that the organization complies with all relevant tax laws and regulations

• Bachelor degree in accounting/ finance/ taxation.
• Minimum 3 years of experience in related field.
• Certified in Brevet A & B is preferable
• Have experience in tax consultant
• In-depth knowledge of tax laws, regulations, and compliance requirements.
• Strong analytical and problem-solving skills to interpret complex tax regulations
• Effective communication skills, both written and verbal.

• Assist the Ship Repair Manager in planning, organizing, and managing ship repair projects in the shipyard
• Collaborate with various departments and stakeholders to ensure smooth execution of ship repair works
• Review and analyze repair specifications and requirements provided by ship owners
• Participate in the negotiation process with ship owners and suppliers
• Coordinate and monitor the progress of repair works, ensuring that they are completed within the agreed time frame and budget
• Supervise and provide guidance to the ship repair team, ensuring that work is carried out safely and efficiently
• Ensure compliance with relevant regulations and standards in ship repair activities
• Perform quality control checks and inspections to ensure the adherence to specifications and standards
• Maintain accurate records and documentation of ship repair activities

• Min. Diploma in Marine Engineering or related field
• Prior experience in ship repair projects or shipyard operations
• Strong technical knowledge and understanding of ship repair processes and procedures
• Excellent organizational and multitasking skills
• Good communication and interpersonal skills
• Ability to work well in a team environment
• Knowledge of relevant regulations and standards in the maritime industry
• Those with more senior experience will be considered for manager.

Chan Chee Meng

EA 07C3069

R1110620