Total 536 assistant hr manager job vacancies in South Jakarta, South Jakarta City

One of our business, Ghia Farms, is looking for Operations Manager who will lead the Sales and Operation Department as below detail:

• Managing all of department's including sales, operations, and support
• Develop and implement business strategies to achieve revenue targets
• Monitor and analyze business performance metrics
• Identify and pursue new business opportunities to expand the client base
• Identify areas for improvement and implement strategies to optimize operational efficiency
• Oversee budgeting, forecasting, and financial planning
• Increase the operational efficiency, communication, consistency and profitability in all departments
• Stay updated on industry developments and changes to adapt business strategies accordingly

• Proven experience as an Operations Manager or Sales Manager or similar role
• Bachelor's degree in Business Administration, Marketing, or a related field
• Excellent communication and negotiation skills
• Ability to build and maintain strong relationships with clients
• Ability to manage people
• Strong business acumen and strategic thinking
• Self-motivated and target-driven
• Knowledge of Sales, Marketing, & AR

• Act as the employee liaison for their questions and concerns related to the company policy and employment
• Responsible to follow up and process probations and contract renewals
• Administer leave requests; check for allowance, eligibility, and enforce policy
• Advise people managers in handling special employee situations
• Support HR Manager in the paperwork for promotions, demotions, and terminations
• Support HR Manager in collecting data and documents for compliance
• Support on-boarding and off-boarding process

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Social Media Manager (Indonesia)

Fixed term contract

As a social media manager for all things social media, you will help lead, build, and execute the social and engagement strategy, initiatives, and projects that connect products and services to users through relevant social media touchpoints. You'll collaborate with cross-functional teams and external agencies while managing initiatives across B2C, B2B,  and Brand. You have your hands on the pulse of the internet and social media culture and are able to connect it with the world's largest technology company’s products and services. 

You would be working closely with respective country social lead and product marketing managers to drive advocacy and brand love on Social. In order to achieve this, you will need to use data-driven insights collected from various touchpoints - especially social listening - to inspire and improve the effectiveness of all social efforts: from always-on content, socially-led campaigns and influencer activations. Your ability to add a strategic lens to solve complex problems and manage multiple projects and stakeholders, combined with creative thinking, is paramount to the role. Your goal is to drive earned marketing results alongside local marketing teams and external creative social agencies.

Role:

• Develop and manage social marketing activities for the country: always-on content, campaigns and influencer programs that drive results depending on the goal of product and services activations.
• Manage and organise social editorial calendar while overseeing all content including copy, creative assets and publishing across owned social channels. This includes liaising with internal stakeholders to source assets, including images, videos, copy and design.
• Manage SEA Social budget and have an oversight into social budget of the countries.
• Work closely with agencies to generate creative ideas and validate social media strategy before, during, and after launching campaigns and programmes.
• Provide strategic social media expertise and generate ideas for the local market, helping to implement engaging brand narratives into a wider integrated marketing plan.
• Expand data into insights while building a narrative that will fuel social media campaigns and programmes as part of the wider country-specific marketing initiatives. 
• Identify and escalate areas of concern and opportunities for the brand and pitch fresh, innovative ideas to drive engagement and community.
• Partner with cross-functional teams on social strategy and execution to capture the brand’s presence and engagement with the end-users. 
• Manage analytics, tracking audience growth and generating campaign-specific metrics.
• Build and manage strong relationships with influencers throughout various verticals to increase authentic advocacy and brand love.
• Collect and share insights and trends from social communities to improve future campaigns.

You:

• Degree in Business, Commerce, or Marketing preferred, or equivalent industry experience.
• 5+ years of experience in marketing, advertising or related industry; preferably both agency and in-house experience, managing social presence and strategy for global brands, ideally in the technology space. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• A strategic and creative thinker who is able to navigate around an always-on social landscape.
• Prior experience managing end to end social media projects from strategy to execution, including localised content creation and copywriting, community management, localised, tracking and reporting.
• Strong technical knowledge of social platforms, paid media, content strategy and community management.
• Solid project management experience, managing complex and dynamic social projects from start to finish and coordinating communication and assets across multidisciplinary stakeholders.
• Proficient understanding of social media analytics and experience with a social media publishing tool like Sprinklr, Hootsuite or Sprout Social.
• Ability to bring order and attention to detail to complex stages of each project.
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging.
• Passionate about working as part of a larger team to deliver on a common goal.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Client Success Manager (Active Pooling)

Remote, Indonesia

About Us:

Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent.

Key Responsibilities:

• Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns.
• Develop a deep understanding of clients' needs and requirements to provide tailored solutions.
• Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services.
• Provide solutions to client issues and ensure their needs are met promptly and effectively.

• Minimum 3 years of experience in client success, account management, or a related role.
• Strong problem-solving abilities and a proactive approach to addressing client needs.
• Proven ability to build and maintain strong client relationships.
• Experience with upselling and cross-selling services.
• Exceptional command of the English language, both written and verbal.

Why Fullfind?

• Work remotely from anywhere
• Collaborate with leading agencies and brands
• Showcase your skills in dynamic creative projects

Apply now and take the next step in your creative career! 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Description of Duties:

Plan function

• Responsible for data analysis, sales tracking, sales targets, and retail team's KPIs
• Responsible for store planning and visual merchandising
• Prepare competition analysis to identify the best locations to place company brands
• Work closely with Regional Retail Sales & Marketing Team on expansion strategy
• To undertake all training mandatory and necessary training aligned with brand and business needs.
• To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies.
• Drive sales at all department store counters and channels
• Initiate and execute sales promotions in order to achieve sales targets
• Recruit, coach, supervise, and motivate retail staff with the objective of maintaining the level of productivity while sustaining the team's stability and morale.
• Promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently
• Manage daily operations of counters and channels
• To monitor stock in each shop, ensuring there are adequate supplies.
• To identify methods of stock generation in conjunction with each sales supervisor, and to respond to stock concerns where relevant.

People, performance, product

Policy & Procedure

• To develop retail operation policy & SOP in driving the excellent operation i.e. standard services, grooming, salesmanship, display, merchandising, etc.

Education & Experience:

• a Bachelor’s degree in business management, business administration, business studies, or in a similar field.
• Min. experience in retail sales and customer service for at least 5 years.
• Candidate from consumer electronics or electronic background will be preferrable.

Knowledge and Skills:

• Excellent oral and written communication in the English language.
• Strong leadership and people management skills, ability to influence people.
• Able to work in a fast-paced environment with the ability to cope with changes.
• Possesses organizational skills and is able to coordinate sales operations across a retail chain.
• Good understanding of retail management.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Supporting a follow-up on account receivable listing.
• Supporting internal control process within the division.
• Providing data organization.
• Conducting other administrative and accounting related tasks for Building Technology Department.

• Reporting to the Project Director - work as the Project Manager (PM) on various management consultancy projects in the Region, carrying out required PM functions to ensure Asset Management projects for clients are delivered in line with our project governance requirements.
• Provide support to senior consultants within the Region’s delivery team in the writing of documents, gathering of technical information, to deliver our asset management transformational projects while strengthening knowledge in Asset Management and learning consulting skills.
• Provide translation support (written and verbally) between Bahasa Indonesian and English languages.
• Provide support to the Regional Director in the management of the Region’s financial and work management activities such as invoicing, procurement, utilisation of staff by accessing and working with internal information systems such as Microsoft Dynamics 365.
• Track projects against scope and budget and provide timely progress updates to the Project Director and client.
• Produce accurate and well-evidenced reports and presentations that are consistent with our branding and internal best practice.

We’re looking for an Office Assistant to assist with general affairs, manage office petty cash, and prepare documents. The ideal candidate should have a degree in business administration or other relevant background. Experience in the jewelry industry or affinity with sustainability is a big plus, but not a necessity. 

If this sounds like you, we’d love to hear from you! 

This is a full-time position for 40 hours a week. You’ll be working from our studio in Bali. 

Expected start date: immediately.

What we expect you’ll be doing: 

• Assist in daily petty cash operations and prepare payments for office expenses
• Manage maintenance of the office facilities and assist in logistics for company events 
• Prepare required documents for operational legalities, work permits and visa 

NOW LET'S TALK ABOUT YOU

1. You hold at least a Bachelor’s degree in business administration, management or related field, and have experience in office management and basic accounting.
2. You’re meticulous, ensuring no detail, however small, escapes your keen eye.
3. You're comfortable with high responsibility and are able to handle multiple tasks and projects at the same time.
4. You have a knack for identifying errors and improvement opportunities, helping to make our processes smoother and more efficient. You're always one step ahead, identifying potential issues before they become problems.
5. You're a self-starter, ready to take on any task and see it through to completion, all while communicating and collaborating with your team and external partners.
6. Feel comfortable communicating in English, or are excited to become more used to speaking English in a work environment. 

THIS POSITION IS NOT FOR YOU, IF YOU

1. Have trouble communicating clearly and directly with different teams and partners
2. Can't take constructive feedback and use it to improve your work and processes
3. Don't have the ability to work independently without constant direction
4. Aren’t looking for a long-term position
5. Aren’t based in Bali
6. Are looking for a fully remote position

Expected salary: Rp3,300,000-Rp4,000,000

This is what makes Gardens of the Sun your dream place to work - and why no one ever wants to leave our team:

• Flexible working hours
• You’ll be working from our lush and green Bali studio in a collaborative, young and fun-loving team
• Employee discounts
• No dress code
• 20 days of annual leave, on top of national holidays
• An equal opportunity environment that encourages you to learn and grow

Key Duties and Delights

• Oversee the day-to-day operations of multiple F&B tenants
• Develop and implement operational policies, procedures and standards to ensure smooth and efficient service delivery
• Address customers inquiries, complaints, and feedback promptly and professionally
• Monitor sales performance and implement strategies to increase revenue and control expenses
• Collaborate with marketing team to develop and execute promotional campaigns, events, and initiatives to drive foot traffic and increase sales
• Report all activities, obstacles and performance of each tenant to the supervisor

• Bachelor’s degree in any field/major
• At least 2 years of experience as an Area Manager or in a similar role, preferably within the f&b tenant management or event  industry
• Candidates should be under 40 years of age
• Excellent communication skills and ability to build strong relationships in new environments.
• Strong managerial skill is a must
• Must be a highly committed individual that is detail and systems oriented

We’re looking for a Junior Jewelry Designer with manufacturing experience to design new and custom jewelry, offer technical expertise, and communicate with jewelry manufacturers. 

This is a full-time position for 40 hours a week in our studio in Bali. However, for the right candidate with a relevant background, we’re open to discussing part-time employment and adapting the responsibilities. 

Expected start date: immediately.

What we expect you will be doing:

• You will create original jewelry designs that align with the company’s brand and aesthetic, complete with 2D mock-ups and design sheets with specifications. 
• You will assist with client consultations, especially for custom jewelry designs, and create sketches and mock-ups based on their requests.
• You will help oversee the manufacturing of our products and liaise with the production of new and custom orders to make sure our quality standards are met and the products are manufactured within the foreseen timeline.
• You will explore new and additional potential manufacturers of our jewelry.

NOW LET'S TALK ABOUT YOU

1. You hold a degree or certificate in Jewelry Design and/or Gemology. 
2. You have a relevant background in the jewelry industry.
3. You love sharing your knowledge with others. 
4. You get excited about unique gemstones and diamonds, whether it’s for their rare color, precision cut or unique inclusions.
5. You’re meticulous, ensuring no detail, however small, escapes your keen eye.
6. You're comfortable with high responsibility and are able to handle multiple tasks and projects at the same time.
7. You have a knack for identifying errors and improvement opportunities, helping to make our processes smoother and more efficient. You're always one step ahead, identifying potential issues before they become problems.
8. You're motivated by tight deadlines, swift turnarounds, but also understand the importance of careful planning.
9. You're a self-starter, ready to take on any task and see it through to completion, all while communicating and collaborating with your team and external partners

THIS POSITION IS NOT FOR YOU, IF YOU

1. Have trouble communicating clearly and directly with different teams and partners
2. Can't take constructive feedback and use it to improve your work and processes
3. Don't have the ability to work independently without constant direction
4. Aren’t results-driven and focused on improving operational efficiency
5. Aren’t looking for a long-term position
6. Aren’t based in Bali
7. Are looking for a fully remote position

Expected salary: Rp4,000,000 - Rp5,000,000

This is what makes Gardens of the Sun your dream place to work - and why no one ever wants to leave our team:

• Flexible working hours
• Opportunities for part-time or hybrid working arrangements based on job function and reliability
• You’ll be working from our lush and green Bali studio in a collaborative, young, and fun-loving team
• Employee discounts
• No dress code
• 20 days of annual leave, on top of national holidays
• An equal opportunity environment that encourages you to learn and grow

Key Duties and Delights

• Manage and develop AMODA's brand voice and messaging across all communications.
• Oversee all aspects of brand identity, including messaging, tone of voice, and visual language.
• Ensure brand consistency across all company touchpoints, from marketing materials and website content to social media and presentations.
• Craft compelling copy for marketing materials, website content, and social media campaigns.
• Develop and implement a comprehensive brand storytelling strategy that encompasses all marketing channels (website, social media, email marketing, content marketing, etc.).
• Work closely with the Creative Team to ensure brand consistency across all visual assets, including website design, social media graphics, presentations, and sales collateral.
• Conceive, plan, and execute creative marketing campaigns across various channels (online and offline) to achieve brand awareness and business objectives.
• Conduct market research and competitor analysis to stay ahead of industry trends and identify new opportunities.
• Oversee the performance of marketing campaigns and make data-driven recommendations for continuous improvement.
• Manage and collaborate with our internal creative team and external vendors, such as designers and agencies, to produce high-quality brand assets.
• Stay up-to-date on industry trends and best practices in branding and marketing.

• 5+ years of experience in brand management, marketing communications, or a related field, preferably experienced working in startups or marketing agencies
• Bachelor's degree in Marketing, Communications, or a related field from a reputable university.
• Strategic mindset combined with creative problem solving skills.
• Strong written and verbal communication skills in both English and Indonesian, with the ability to articulate complex ideas in a clear and concise manner.
• Strong attention to detail. Self starter. A positive attitude and a collaborative personality.
• Proven track record of developing and implementing successful 360° marketing campaigns.
• Strong understanding of marketing principles and best practices across various channels (digital and traditional).
• Analytical mindset with the ability to collect, analyze, and interpret marketing data.
• Strong understanding of brand strategy and storytelling principles.

This position is responsible for assisting the Accounting Department in financial analysis, creating timely and accurate financial statements, reconciliation of accounts and financial reporting projects.

Essential functions

• Process month-end, quarter-end and year-end balancing and journal entries.
• Reconcile general ledger accounts on a monthly basis.
• Prepare monthly, quarterly and year–end financial reports showing operating performance.
• Involvement in eliminations, consolidations and financial analysis of assigned business regions.
• Exhibit friendly, positive and team-like behavior.
• Abide by Company policies and procedures.
• Ensure that personal behaviors and work practices are in line with Company safety standards.
• Responsible for safety of self and others in the vicinity to include, but not limited to, employees, vendors and guests.
• Provide visible leadership engagement, be aware of housekeeping and take additional safety precautions to ensure no one is put at risk.
• Do not take short cuts or unnecessary risks and actively work with others to ensure they take due care and do not put themselves or others at risk.
• Ensure all incidents are reported and appropriately investigated in accordance with Company procedure.
• As needed, seek advice from HSE representative.

•Achieve daily targeted number of sales calls with effectiveness and Develop business leads for the Hotel on a weekly basis

•Prepare monthly list of accounts to penetrate for the following month and prepare monthly action plan for main market segment

•Fully responsible Corporate and MICE, including contracting, updating profile and renewing contracts

• ​​​​​​To review buildability of IFC drawings and contractor's shop drawings in terms of electrical aspect.
• To manage the contractor's team during pre installation, installation and post installation.
• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters.
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues.
• To maintain effective project governance, processes and systems to be utilised throughout project.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

RESPONSIBILITIES:

Performing general administration duties, coordinating meetings, appointments and travel arrangements for Country Manager as well as for visiting guests;

• Maintaining and updating central filing system for easy retrieval of information, keeping sensitive material confidentially.
• Take meeting minutes and prepare deck for meeting or when required
• Claiming Country’s Manager expenses on SAP system
• Assist Country Manager in completing all legal documents if required (such as company license, renewal Retailers’ contracts, Brand Trademark/Royalty Contracts, check law firm in ad-
• Corporate with other stakeholders to prepare and organize for company special events such as Market visits, Corporate Events, Townhall meeting. hoc tasks ect.)

• Collecting data from various stakeholders in timely manner, to support Country Manager’s need in data and reporting

• Performing data management and processing, preparing data analysis to support Country Manager’s needs.

• Other tasks assigned by Country manager
• Screening all telephone calls, letters and visitors, calendar and arrange all internal & external meeting scheduling, raising it to the Country Manager’s attention according to priorities;

• Minimum diploma/bachelor's degree in secretarial/administrative/management
• Having 1-2 years of relevant experience (personal assistant/business/admin assistant)
• Fresh graduates with relevant internship experience are welcome to apply

• Strong analytical, logical and planning skills
• Highly detail-oriented and careful
• Good communication skills in both written and oral English
• Good working knowledge of computer software, especially Excel & PowerPoint
• Reliable, possesses a high level of discretion and can handle information with a high level of sensitivity
• Good networking skills
• Collaborative
• Excellent organization skills and be able to lead in corporate projects/initiatives

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

 Managing Beverage Operations

• Developing and creating beverage menu and recipes 
• Leading and Training Beverage team
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all applicable beverage laws.
• Understands beverage control including days on hand, perpetual inventory, beverage pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all beverage control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Trains staff on beverage control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.

Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
 

• Improve and maintain customer service experience, understanding their needs to provide effective assistance
• Providing product information, explaining features clearly, and answering customer questions
• Assisting customers in making purchase decisions, offering additional products if suitable
• Processing transactions accurately through the cashier or point-of-sale system
• Maintain the cleanliness of the sales area, ensuring products are displayed properly and adequately stocked

• 1-2 years of working experience
• Experience in construction business, or customer service is preferred but not mandatory
• Good communication and interpersonal skills to interact effectively with customers and colleagues
• Customer-oriented with a friendly and approachable attitude
• Sales-oriented mindset with the ability to offer additional products
• Attention to detail and ability to maintain cleanliness and tidiness of sales area
• Willingness to learn about the products and services offered by the company
• Flexibility in the work schedule, as needed by the business

This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client satisfaction

Responsibilities

Client Engagement

• Responsible for coverage analysis & client queries elements of JBP, including defining success criteria and tracking mechanisms, aligning with customer on ways of working, and defining service delivery elements of JBP 
• Responsible for coverage analysis & client queries elements of client review process, including review and tracking value delivery against JBP across teams and markets and tracking actions for improvement as needed
• Responsible for account ID setup and initial technical support through direct support or triaging technical support requests to right functions (e.g., support on NIQ fundamental tools and Essential platform usage training) as part of the client onboarding process
• Accountable/responsible for change management and transition components of tactical client training (e.g., self-guided in platform training, self-paced courses on NIQ data and tools) 
• Responsible for managing client issues and triaging issue to right issue owner for resolution; Responsible for collecting Voice of Customer for User Experience & Service Model related topics, input through proper VoC collection methods (see VoC deep dive)
• Responsible for maintaining and promoting CSO to clients,  managing and maintaining NIQ knowledge articles, and improving client satisfaction and experience using CSO 

Sales Manager (Government Segment)

Through your passion and motivation, you sell memorable experiences to guests who stay on your property. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with your guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Consistently offer professional, friendly, and engaging service.
• Responsible for the achievement of targeted food and beverage revenues.
• Knows well with the government segment.
• Respond to and contract inquiries for all inquiries professionally and promptly. 
• Initiate billing procedures to ensure hotels deal with creditable clientele, as well as ensure deposits and/or credit applications are received with adequate information.
• Organise and distribute all information to departments for events through banquet event orders, directives, resumes, and rooming lists.
• Coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate the client's requirements.
• Create menus to satisfy client’s needs while maintaining hotel food and labor costs.
• Ability to plan and organize events effectively with an acute sense of detail.
• Ensure delivery of expected guest service through follow-up and coordination with other hotel departments
• Work independently within given parameters and maintain a positive attitude within a very busy environment.
• Able to handle many tasks at once with strong organizational and supervisory skills. 
• Maintain high quality of service standards required by the hotel and company.
• Weekly participation in the inquiry schedule and support of the other “Inquiry Managers” in coverage during absences, vacations, and other high-demand periods.
• Attends customer events, local trade & Bridal shows, and sales missions to maintain, build, and/or develop relationships with current and future clients. 
• Prompt response (within one business day) to all forms of inquiries to capture additional market share.
• Perform regular audits and site of the comp set regularly.
• Negotiate prices, prepare accurate quotes, and confirm by written contracts. 
• Site inspections.
• Active participation in Departmental meetings, team building efforts, and other like activities.
• Prepare weekly, monthly, quarterly, and annual reports as required.
• Assist with the compilation of competitive intelligence information.
• Actively participate in appropriate Conference Services/Catering training.
• Ensure Health & Safety standards are complied with at all times.
• Adherence to Company Green Initiatives.
• Primary market segmentation and market deployment may be altered as well as the defined “work week” at the discretion of the Director of Sales.
• All other reasonable requests are made by the leadership of the Department and Hotel.
• Solicit group, transient, and/or banquet business, and reach the consistent achievement of sales objectives.
• Establish parameters, quotes and negotiate prices, and seal contracts.
• Participate in tradeshows, conventions, and promotional events.
• Maintain accounts, contact, activity, and business details.

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non Named Enterprises, Midmarket & SME) business in Indonesia

• Must have experience handling commercial accounts and partners in Indonesia

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

- We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts
- Maintain accounts, contact, activity and business details

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others