Total 107 front desk officer job vacancies in Central Jakarta

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

You'll join our Indonesia Compliance Team, playing a pivotal role in establishing, upholding, and overseeing compliance with all pertinent laws and regulations. Your responsibilities will encompass fostering the company's commitment to corporate governance, maintaining internal policies and documentation, and preparing relevant compliance reports for daily business operations. Additionally, you'll offer support to various teams, ensuring their adherence to regulatory requirements. Your diligence will contribute to the company and our related subsidiaries remaining fully compliant with all applicable Indonesia laws and regulations.

What you will do :

• Develop, assess, and uphold internal policies and procedures to align seamlessly with relevant laws and regulations.
• Oversee and maintain the company's compliance with regulatory frameworks, corporate governance standards, and internal policies, ensuring comprehensive documentation.
• Facilitate communication between the companies, regional teams, consultants, investors, and auditors on compliance-related matters.
• Scrutinize and audit company procedures and reports to proactively identify potential risks and compliance issues.
• Manage regulatory reporting frameworks meticulously, ensuring timely submissions and prompt response to any ad hoc requests from regulatory bodies.
• Ensure the rigorous implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML and CFT) programs in compliance with applicable regulations.
• Conduct compliance awareness programs and training sessions for internal stakeholders.
• Prepare compliance-related reports adhering to relevant guidelines and standards.
• Execute the objectives and key results (OKRs) outlined by the risk and compliance team.
• Take proactive steps to achieve departmental and managerial targets, aligning efforts with organizational goals.

• Hold a Bachelor's degree in law, accounting, economics, or a related field from a reputable university.
• Possess a minimum of 3 years' experience as a Compliance or Internal Audit staff member in financial/compliance services.
• Demonstrate a strong understanding of the fintech lending industry, multi-finance, insurance, banking & finance, and/or general corporate sectors.
• Proficient in OJK regulations, including KYC and AML/CFT procedures.
• Fluent in both written and spoken English.
• Exhibit outstanding communication and interpersonal skills.
• Possess an analytical mindset coupled with excellent organizational abilities.
• Uphold a high degree of professional ethics and integrity.

You will shine in this role if you have :

• Approach tasks with a positive attitude, demonstrating flexibility, initiative, innovation, adaptability, and meticulous attention to detail, coupled with a strong sense of responsibility.
• Possess a comprehensive understanding of Financial Technology, banking and finance, as well as proficiency in OJK regulations.
• Bring prior experience in compliance, risk-based internal audit, or AML/CFT officer roles to the table.
• Exhibit qualities of responsibility, independence, self-motivation, and the ability to perform effectively under pressure.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

Job Summary:

The Fundraising Officer will be responsible for developing and implementing strategies to secure funding from various sources including individual donors, corporations, foundations, and events. This role requires a strategic thinker with excellent communication skills and a proven track record in fundraising. The ideal candidate will be proactive, resourceful, and committed to the mission of Sampoerna Schools System.

AYANA Hospitality is currently seeking a highly motivated and customer service-oriented individual to join our team as a Front Desk Supervisor. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.

As a Front Desk Supervisor, you will greet guests, assign rooms, handle complaints, and assist with check-in and check-out procedures. You will also be responsible for providing information about our hotel, amenities, and services, as well as up-selling additional facilities when appropriate.

We are looking for someone with excellent communication and problem-solving skills, as well as the ability to multi-task and work well under pressure. Previous experience in a similar role in a large luxury resort is preferred.

• Minimum of 2 years experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

AYANA Hospitality is seeking a motivated and detail-oriented Learning and Development (Training) Officer to join our team at AYANA Midplaza, Jakarta. As the Training Officer, you will be responsible for assisting in the coordination and delivery of training programs and initiatives to enhance the skills and knowledge of our employees.

Responsibilities:

• Assist in the design, development, and implementation of training programs based on identified organizational needs
• Coordinate and schedule training sessions, including logistics and resources needed
• Create training materials and resources, including handouts, presentations, and e-learning modules
• Facilitate training sessions, either in-person or virtually
• Conduct post-training evaluations and gather feedback to continuously improve training programs
• Collaborate with subject matter experts and internal stakeholders to ensure the effectiveness and relevance of training programs

• Bachelor's degree in Human Resources, Training, Education, or a related field
• Minimum of 2 years of experience in learning and development, specifically in coordinating and delivering training programs
• Familiarity with instructional design principles and adult learning methodologies
• Strong communication and presentation skills
• Organized and detail-oriented with excellent time management skills
• Proficient in Microsoft Office Suite
• Ability to work independently and collaborate effectively in a team environment

•Assist guests with check in and checkout, as well as other cashiering duties

•Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

•Handle guests’ complaints and comments tactfully and efficiently

•Handling guests’ mails, messages, and answering of phone calls

•Maintain a high standard of personal appearance and hygiene at all times

What you’ll do…

• Ensure all our guests feel they are treated as individuals and will want to return.
• Coach and mentor our talented team of individuals to reach their full potential, encouraging them to become well rounded employees.
• Ensure that all hotel Standard Operating Procedures are trained and adhered to.
• Monitor the performance of the team and give regular feedback.
• Ensure a good relationship is maintained between Front Office, Housekeeping and Engineering-Maintenance, also Sales and Marketing.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be fully aware, and competent in, all health and safety security procedures and policies.
• Be a member of the hotel crisis and fire teams and to be fully conversant in all related procedures.
• Responsible for the accurate completion of all Talent and Culture documentation including attendance, schedule, recruitment, disciplinary, grievance and appraisal documentation.
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and vendors.
• Foster and promote a good working relationship with our Food & Beverage Service.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

• Minimum Bachelor Degree in Business Management or equivalent
• Minimum 3 years of experience in the agency business, experience in general insurance would be advantageous
• Candidate with more than 8 years of relevant experience would be considered for the senior manager role.
• Possess good communication skills with agents and with the marketing team
• Proficiency in English & Indonesian language.

Administrative Assistant - Front Office

The Administrative Assistant is responsible to support the operations of Front Office by ensuring the administrative works are in place and in order. 

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Reporting to the Assistant Front Office Manager, the responsibilities and essential job functions include but are not limited to the following: 

• Keeping the scheduling and attendance records of Front Office team members updated. 
• Schedule and arrange all appointments for the Director of Rooms.
• Support internal hotel projects, bring forward daily items to act on appropriate tasks, tracking necessary action and updating reports as progress is made (i.e. annual budget, strategic plan etc.).
• Handle all office administration duties such as mail, phones, photocopying, office supplies, keep the filling system up-to-date.
• Respond to all enquiries promptly.
• Ensure good relationships with internal and external customers.
• Attend additional training suitable to the role. 

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Perform safe & stable to control RRU area operation following integrated management system. Make SOP and educate to members to make daily and monthly report, etc.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

• To execute and administer all regulatory processes related to BPOM Registration and all of its implementation.
• To ensure compliance with all BPOM Regulations.

Description of Duties:

Regulatory Operational

Documents Preparation:

• requesting new product launching Registration document
• requesting new product launching product sample (especially skincare)
• requesting contain of formula, Product Spec, CFS, GMP, LOA Registration document and completion of PIF
• drafting ingredients in the formula for each SKU Formulation
• recheck-submitting formula, putting the size/packaging, checking claims, choosing the category of the product submission to BPOM

Regulatory Process

• Products submission to BPOM online system
• Process & follow up payment fee of the registration
• Verify & follow-up to BPOM related with the payment process
• checking and follow-up through BPOM system Product ID
• Follow-up the notification progress of notification approval
• Follow-up the postponed product and its settlement
• Updating notification database Product notification list/database
• Process the KIT letter based on information from Marketing team, to issuing the BPOM Certification
• Registering new manufacturer by giving GMP New manufacturer
• Maintain files tracking of notification certificate from BPOM system to company internal folder (pdf files certificate)
• Requesting, checking, and preparing supporting document Supporting data for product claims
• Distribute an updated information intime to related department for compliance BPOM labelling requirement of product in market
• Verify that all documentation adheres to import policies, legal, and regulatory compliance

Education & Experience:

• Minimum Bachelor's Degree in Pharmacy, preferably Apothecary
• At least 2-3 years of working experience in the same position, from Cosmetic Industry preferably

• Have the experience and familiar with BPOM process

Knowledge and Skills:

• Good manner & fluently in speaking, negotiating, and discussion with Government Officer and principal
• Good analytical skills, detail oriented particularly with checking-detail, and computer literate
• Thrive for success, able to work under-pressure, and positive toward change and challenge
• Fluent in English both oral and written
• Initiative and have efficiency in working attitude
• Filing documents attitude in orderly

We are looking for a Finance Officer to take charge of the financial health of our company by administering accounting operations to meet legal requirements. You should be familiar with audits, invoices and budget preparations. Our ideal candidate demonstrates interest in managing accounting activities, including bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks. Ultimately, you’ll be responsible for the day-to-day management of our financial transactions and procedures.

Responsibilities

• Keep accurate records for all daily transactions
• Prepare balance sheets
• Process invoices
• Record accounts payable and accounts receivable
• Update internal systems with financial data
• Prepare monthly, quarterly and annual financial reports
• Reconcile bank statements
• Participate in financial audits
• Track bank deposits and payments
• Assist with budget preparation
• Manage the end-to-end payroll process, including calculating wages, preparing payroll reports, and ensuring timely and accurate payments to employees.
• Maintain payroll records and resolve any discrepancies or issues related to payroll processing.
• Stay up-to-date on payroll laws and regulations to ensure compliance with relevant legislation.
• Manage the end-to-end payroll process, including calculating wages, preparing payroll reports, and ensuring timely and accurate payments to employees.
• Maintain payroll records and resolve any discrepancies or issues related to payroll processing.
• Stay up-to-date on payroll laws and regulations to ensure compliance with relevant legislation.
• Review and implement financial policies

• Proven work experience as a Finance Officer or similar role
• Solid knowledge of financial, tax, and accounting procedures
• Experience using financial software
• Advanced MS Excel skills
• Knowledge of financial regulations
• Excellent analytical and numerical skills
• Sharp time management skills
• Strong ethics, with an ability to manage confidential data
• BSc degree in Finance, Accounting or Economics
• Professional qualification as a CFA/CPA is considered a plus

• BPJS KETENAGAKERJAAN
• REIMBURSEMENT
• MEAL
• INSURANCE
• THR

What you will be doing: 

• Take initiative to add a personalized experience
• Consistently offering friendly, professional, and proactive guest service
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling 
• Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
• Following departmental policies, procedures, and service standards 
• Maintaining a safe working environment and following all safety policies and procedures

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

• Responsible for procurement life-cycle and vendor management for marketing, work equipment, IT assets and services, and various ready-made or custom materials and services
• Negotiate contracts with key suppliers, including costs and terms of supply, service, and quality while working with cross-functional stakeholders
• Develop, implement and manage an annual vendor review process and an ongoing vendor approval process
• Analyze spend to develop cost reduction road maps and strategies
• Work with the legal department to ensure contract terms are favorable to the company
• Manage vendor onboarding and verification, and ensure NDAs are set in place to protect company information

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Shopify Front End Developer located in Jakarta, you will play a crucial role in shaping our online presence and customer experience. You will be responsible for developing and maintaining our Shopify-based e-commerce platform, ensuring a seamless and visually appealing online shopping experience for our customers.

Responsibilities

• Collaborate with cross-functional teams to understand business requirements and translate them into effective, responsive, and user-friendly Shopify storefronts.
• Customize and optimize Shopify themes to align with brand guidelines and enhance the overall user experience.
• Implement and maintain front-end web development best practices, including responsive design, performance optimization, and accessibility.
• Work closely with UX/UI designers to bring creative concepts to life on the Shopify platform.
• Collaborate with back-end developers to integrate Shopify with other systems and services as needed.
• Stay updated on industry trends, Shopify updates, and emerging technologies to continuously improve the online shopping experience.

• 2-3 years of proven experience as a Shopify Front End Developer with a strong portfolio showcasing Shopify-based projects.
• Bachelor's degree in Computer Science, Web Development, or related field.
• Proficiency in HTML, CSS, JavaScript, and Liquid (Shopify's templating language).
• Experience with Shopify theme development and customization.
• Strong understanding of responsive design principles and mobile-first development.
• Familiarity with Shopify APIs and third-party integrations.
• Excellent communication and collaboration skills.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Shopify Front End Developer to make the world a better place to live in, one home at a time.

Place in the organization 

The IT Service Desk Engineer reports to the IT Support Manager

Purpose of the function 

The IT Service Desk Engineer is the point of contact for end users for operational questions, requests and problems regarding ICT services (incl. applications). Within the Service Desk, the IT Service Desk Engineer is responsible for first-line solutions to problems in the ICT services. As such, they are directly responsible for keeping the work environment of the end users productive. Tickets are coming in via different communication channels like Phone, Chat, Portal or mail. Most of the tickets will be submitted in a structured way via the IT Service Desk Portal. If the ticket cannot be resolved by the IT Service Desk Engineer, he/she will triage it to the right resolution group and will follow up.  

Service Requests which can be resolved via standard operational procedures will be resolved by the IT Service Desk Engineer.  

The position is in Jakarta and mostly carried out between 12.00 - 10.00 PM WIB to serve users in European time zone. The candidate might also need to work in shifts and in stand-by where applicable. After an initial induction period in the office, you may choose to work largely from home.    

Output area’s  

1. Supporting users by telephone, chat, portal or mail in a broad area of IT topics like workstation, applications, telephony and network. 
2. As the SPOC for end users, the Service Desk Engineer analyses the call or ticket and determines how and with whom it can best being solved. The aim is to solve a high percentage by the Service Desk itself without 0 hubs.  
3. Registering, solving, communicating, coordinating, and following up incidents and problems often under high pressure and directly affecting the production process. Incidents and problems often vary in nature.  
4. Triage tickets to the relevant groups and follow-up 
5. Update the Service Now system with relevant information and   
6. Communication with end users and back-end departments 
7. Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage   

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met.
• Responsible for overall Third party team operational activities from briefing to debriefing.
• Manage overall team performance standards and compliance.
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users.
• Perform meeting with the management team to cover performance results and solution or action items

• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field.
• Have at least 2 years of experience as a Supervisor or team leader.
• Have a strong interest in the financial technology industry.
• Possess experience in Agency Management (preferred).
• Exhibit effective coaching, facilitation, presentation, and team building abilities.
• Proficient in Microsoft Office, Google Sheets, and Google Drive.
• Demonstrate strong communication, investigation, and negotiation skills
• Attention to detail and showcase strong analytical skills.
• Fluent in both Bahasa and English (preferably).

• Menyelenggarakan acara offline dan mengawasi promotor yang berpartisipasi dalam acara tersebut.
• Mencapai target penjualan (volume) dan pemesanan akun sesuai dengan ketentuan yang telah ditetapkan oleh perusahaan.
• Membangun hubungan baik dengan agen dan konsumen, serta mengidentifikasi peluang pendapatan baru.
• Melakukan penjualan produk keuangan Moladin kepada konsumen.
• Menjaga kualitas pemesanan agar memenuhi standar yang telah ditetapkan oleh perusahaan.

• Pengalaman minimal 1 tahun di bidang Sales di perusahaan Pembiayaan Dana Tunai / Multifinance / Car Dealer Financing.
• Memiliki integritas tinggi, kemampuan kerjasama yang baik dan terbiasa bekerja dengan target penjualan.
• Memiliki komunikasi dan kemampuan pemecahan masalah yang baik.
• Wajib memiliki kendaraan bermotor dan SIM C.
• Tidak memiliki catatan kriminalitas.

MidPlaza Office Building, a prestigious Grade A office building in the heart of Sudirman. Midplaza has 2 (two) towers, Midplaza 1 and Midplaza 2 with a majority of tenants are Japanese companies. We seeks a passionate and proactive Tenant Relations Officer to cultivate enduring relationships with our diverse tenant community.You will act as the tenants' primary point of contact, ensuring their satisfaction through swift resolution of inquiries related to leases, maintenance, building activities and community initiatives.

Responsibilities :

• Managing Tenant Inquiries. Handle all tenant inquiries related to renovations, requests and complaints. Coordinate with the relevant departments (Finance, Operations, Legal, etc) to ensure their prompt resolutions.

• Source of information. Distribute all relevants information to tenants, including building update, announcements, policy changes and operational matters. Maintain clear and effective communication channels to keep tenants informed and enggage.
• Administrative Suppport. Provide administrative support works to the Sales team, including data entry, memo preparation for new and renewing tenants and agreement draft preparation (in collaboration with the Legal team). Handle routine administrative tasks such as preparing and circulating letters also and updating tenant information.

• Male
• Minimum 3 years of experience in tenant relations or hospitality sector
• Professional English fluency for all aspects of business communication, both spoken and written. Highly proficient in spoken Bahasa Indonesia with working knowledge of written comprehension
• Preferably with experience in Japanese business practices or language proficiency.
• Customer service oriented
• Excellent communication and interpersonal skills, strong problem-solving abilities and attention to detail are essential.
• Proficiency in Microsoft Office tools

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Shopify Front End Developer located in Jakarta, you will play a crucial role in shaping our online presence and customer experience. You will be responsible for developing and maintaining our Shopify-based e-commerce platform, ensuring a seamless and visually appealing online shopping experience for our customers.

Responsibilities

• Collaborate with cross-functional teams to understand business requirements and translate them into effective, responsive, and user-friendly Shopify storefronts.
• Customize and optimize Shopify themes to align with brand guidelines and enhance the overall user experience.
• Implement and maintain front-end web development best practices, including responsive design, performance optimization, and accessibility.
• Work closely with UX/UI designers to bring creative concepts to life on the Shopify platform.
• Collaborate with back-end developers to integrate Shopify with other systems and services as needed.
• Stay updated on industry trends, Shopify updates, and emerging technologies to continuously improve the online shopping experience.

• 2-3 years of proven experience as a Shopify Front End Developer with a strong portfolio showcasing Shopify-based projects.
• Bachelor's degree in Computer Science, Web Development, or related field.
• Proficiency in HTML, CSS, JavaScript, and Liquid (Shopify's templating language).
• Experience with Shopify theme development and customization.
• Strong understanding of responsive design principles and mobile-first development.
• Familiarity with Shopify APIs and third-party integrations.
• Excellent communication and collaboration skills.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Shopify Front End Developer to make the world a better place to live in, one home at a time.