Total 78 sales manager job vacancies in jlsunset road no108dkecamatan kuta kabupaten badung bali

As a Sales & Marketing Administrator at Jimbaran Puri, A Belmond Hotel, you will support the sales and marketing team with administrative tasks and coordination and specific functions related to sales and marketing activities. You should embody a high commitment to service, be a strong team player, impeccable verbal and organizational skills, attention to detail, high concentration skills and the willingness to work in a dynamic environment. If you’re ready to enhance your skills and be part of the future of luxury, this is your moment.  

Primary responsible includes:

-          Passion in understanding and embody company values

-          Perform various administrative duties and assisting executive office

-          Time management and organizational

-          Report compilation and organization

-          Ad Hoc project coordination

-          Act with heart in providing warm, personalized service to guests and our talents

-          Make the Moment for our guest journey and talent journey

-          Be remarkable as in passionate in relationship with guests and our talents

What you bring:

-          Relevant qualification or experience in a similar role at a 5* luxury hotel preferred

-          Proficient in Ms. Office, computer and graphic design literacy

-          Strong time management and organizational skills

-          Excellent communication and interpersonal skills

-          Consistency and strong attention in details and organizational skills

-          Possesses customer service skills

-          Having professional appearance and etiquette

-          Willingness to learn, develop and grow

-          Indonesian citizen only

Benefits

What we offer:

At Jimbaran Puri, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation and benefits including:

-          Competitive basic salary and benefits

-          Loyalty and recognition rewards programs

-          Employee assistance and wellness programs

-          Enhanced pension scheme

-          Comprehensive Medical insurance

-          Complimentary and preferred rate experiences at our iconic destinations

-          Friendly and Family environment

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment.

Apply today!

About Us

Jimbaran Puri, is located in the heart of a small fisherman’s enclave, offering a taste of unspoiled Bali, a slice of paradise barely touched by tourism and regarded as one of the island’s most serene hotels.

Jimbaran Puri means “Royal House in Jimbaran area”

To arrive at Jimbaran Puri is to enter another world. The perfect combination of tradition, culture and nature are the soul and charm of the resort which creates a serene authentic Balinese beach hideaway.

Jimbaran Puri is an ode to Bali’s tranquil atmosphere and authentic Balinese hospitality, offering a peaceful and spiritual setting where time seems to have stood still.

The Belmond & LVMH Family

Jimbaran Puri, A Belmond Hotel, Bali, Indonesia, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are the heart of the Belmond experience.

1. Menghandle tamu yang berbelanja di Gallery Silver dan Gold
2. Memberikan penjelasan ke tamu mengenai produk - produk di Gallery
3. Mengarahkan tamu ke lokasi-lokasi lainnya (restoran, tempat produksi, dan museum)

• Penjualan produk siap saji (Ready To Drink) dan kering untuk memenuhi permintaan pasar menggunakan kendaraan bermotor roda tiga
• Monitoring semua kesiapan pre-opening dan post closing
• Memberikan pelayanan yang terbaik kepada customer
• Laporan kondisi level stock barang kepada Supervisor dan Admin Kaisar

Melakukan penjualan produk wifi (Fiber Optic) secara door to door. 

Tanggung Jawab Utama:

• Menangani pertanyaan dan kebutuhan pelanggan melalui telepon, email, atau langsung.
• Mengidentifikasi peluang penjualan baru dan mengembangkan hubungan dengan pelanggan potensial.
• Memproses pesanan, mengelola inventaris, dan memastikan pengiriman tepat waktu.
• Memberikan informasi produk atau layanan yang jelas dan akurat kepada pelanggan.
• Memastikan kepuasan pelanggan dengan menanggapi keluhan atau masalah secara efektif.
• Mengikuti prosedur internal untuk pelaporan dan dokumentasi aktivitas penjualan dan layanan pelanggan.

Revenue Management

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends
• Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
• Maintain rates which promote integrity and which protect the relationships with long term customers

• Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel

• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements changes in distribution plan accordingly

• Completes all rooms and revenue forecasting to accurately project unconstrained demand

• Ensure that appropriate overrides are in place, special events are accurately loaded in the system

• Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical

• Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines

• Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace

• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
   
• Chairs and prepares materials for the weekly Revenue Management Meetings
   
• Prepares revenue updates as required
   

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Be fully conversant with the brand, its standards and its DNA (visual and written communication, product, service, distribution e.g. brand Packages) 

• Manage brand compliance for the hotel to grow the equity of the hotel and outlet brands and the brand equity across all channels 

• Manage all marketing/promotional/sales collateral development/production both on and off line 

• Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, need periods 

• Liaise with the regional Communications team to maximize communications exposure 

• Ensure all visual and written communication (internal/external, offline/online) is fully aligned with the hotels positioning and brand 

• To identify opportunities to further expose the hotel and maximize revenue opportunities through sponsoring local sport/cultural/art events that are aligned with the hotel positioning and are sound in delivering a strong ROI 

• Drive the marketing and communication (internal and external) of the Hotels CSR commitments 

• Ensure that Accor Loyalty Program is robustly promoted in the hotel and champion a loyalty culture  

• Ensure the hotel Accor Loyalty recognition program is followed and according to the brand promise 

• To identify complimentary Partnership opportunities to grow the hotel equity (always ensuring our own Loyalty and Subscription programs are protected) 

• In conjunction with the Director of Revenue manage country, regional and global partnership opportunities with airlines and financial institutions. 

• Effectively manage the hotel’s content and images through conducting regular website audits 

• Manage the hotels’ website – traffic and revenue generation, promotional content display  

• Manage the hotel email database and e communication activity  

• Manage online advertising for the hotel (display banners, SEM/PPC etc)  

• Manage the online promotion of  buy-outs and food and beverage activity at the hotel  

• Set-up, manage social media accounts and sharing sites as relevant to the hotels markets (Facebook, Twitter, You Tube, Instagram etc) and develop social networks 

• Monitor various media for positive and negative comments and discussions about the Hotel (Trip-advisor, Blogs, Forums). Take part in conversations and answer comments as a mediator 

• Report to appropriate parties negative comments and discussions 

• Identify threats and opportunities in user generated content surrounding our Hotel 

• Recommend new alternatives or ideas to develop the Hotel’s online marketing strategies 

• Be fully aware and up-to-date  with the brands audit criteria 

Job Purpose

To perform sales and marketing duties in supporting the responsibilities of the Director of Sales & Marketing by implementing the Marketing Plan as a tool to achieve the set goals.

Primary Responsibilities ​​​​​​​

• Maintain and develop business with existing and new customers on behalf of Raffles Bali
• Conduct in the most efficient manner daily sales activities to promote the services of the hotel via sales calls, telephone blitz, email blitz and the like to all corporate and government accounts.
• Develop and maintain Raffles Bali database covering corporate, government, travel and media.
• Administrative support for Director of Sales & Marketing.
• Shares and updates management on any trade related developments which directly affects the business of the hotel – including information on the competition.
• Participate on regular sales meeting actively.
• Coordinate with Sales Manager and Sales Coordinator once business deal is closed for their smooth follow ups. 
• To develop and maintain marketing programs and related activities to ensure maximum exposure of the resort to the right market.
• To do sales call to wholesalers, retail agents, airliners and / or corporations either locally or internationally as instructed by Director of Sales & Marketing.
• To produce sales call reports and follow up after each call
• To maintain and update file for each account as per standard.
• To reply all quotations within 12 hours and with the approval from Director of Sales & Marketing.
• To take up and perform in the best of his/her ability other duties assigned by either the Director of Sales & Marketing and / or the General Manager.

Memiliki pengalaman kerja sebagai Sales Executive di Hotel Bintang 4 selama minimal 1 tahun

Job Purpose

This position is responsible for the planning and management of the overall sales and marketing of the hotel to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives.

Primary Responsibilities

Business Performance

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required

• Analyze monthly P&L and month-end reports, identify deviation from business plan goals

• Work with Finance and team in preparation and management of the department’s budget and financial forecasts

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Sales & Marketing

• Conduct daily briefing with department on current key activities

• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel

• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence

• Determine the effectiveness of existing programs and develop new strategies

• Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments

• Actively participates in sales presentations, property tours and customer meetings

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Participate in community and professional organizations to maintain high visibility and promote a positive image

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review and manages performance issues that arise within the management team

• Constantly monitor team members performance, attitude and degree of professionalism

• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
• conduct monthly departmental meetings

Job Purpose

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

Primary Responsibilities

Front Office Operation

• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
• Review, analyze and suggest improvement of work flow and standards at the Front Desk
• Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
• Communicate with Front Office Manager on all matters regarding guest services & hotel operations
• Ensure documentation of all guest related issues using the logbook
• Sign media and supervise shift handover procedures
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
• Assist Guest Relations in greeting, rooming, and sending off guests
• Inspect front of house and back of house regularly for cleanliness and orderliness
• Ensure that front line staff complies with marketing techniques and maximizes sales
• Check billing instructions, monitor guest credit and act upon any discrepancies
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently
• Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
• Conduct Night Audit Process for hotel

Team Management

• Provide department orientation and training of the hotel service standards, procedures and programs
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Motivates and provides a work environment which brings out the best in team members

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests’ expectation/VOG target.

Sales Manager
Mit Ihrer Leidenschaft und Motivation verkaufen Sie unvergessliche Erlebnisse an Gäste, die in Ihrem Hotel wohnen. Sie sind professionell und kennen sich ausgezeichnet aus was Ihr Hotel anbelangt. Sie bauen starke Beziehungen auf und schaffen eine Bindung zu Ihren Gästen.
Was wir bieten:
In 3-4 Punkten Aufführung der Vorteile und Benefits der Tätigkeit im Hotel
Mitarbeiterkarte für vergünstigte Tarife in Accor weltweit
Sie erhalten Zugang zu unserem Trainingsangebot über unsere Accor Akademien
Möglichkeit, Ihr Talent zu entwickeln und sowohl innerhalb Ihres Hotels, als auf der ganzen Welt
Möglichkeit, im Rahmen unserer Corporate Social Responsibility Aktivitäten, wie Planet 21 einen Beitrag zu leisten
Was Sie erwartet:
Sie generieren Gruppen- und/oder Bankettgeschäfte etc. und erreichen die Verkaufsziele
Sie legen Kennzahlen fest, erstellen Angebote, verhandeln Preise und schliessen Verträge ab
Sie nehmen an Messen, Kongressen und Werbeveranstaltungen teil
Sie pflegen wichtige Kontakte, Adressdateien und Geschäftsdaten

This position is responsible to oversee and manage the learning and development process for all talent in the hotel.  This position will ensure that all learning activities support Accor Hotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.   

Assistant Learning and Development Manager will co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.  

Assistant Learning and Development Manager is to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs. 

Custodian of the Company Culture 

• Ensure that the guest is at the center of every single strategic initiative, project or process; 

• Share the vision and strategy of Accor Hotels, the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate; 

• Provide feedback from the guest on the teams’ performance to the team; 

• Ensure that all team members feel trusted and valued for their accountability and risk taken. 

Employer Branding 

• Establish relationships with local schools and universities; 

• Engage in social media to promote the hotel as best place to work; 

Recruitment and Selection 

• Deliver training on behavioural interviewing and selection to the heads of department and those responsible for recruitment; 

• Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set; 

• Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations. 

Induction and Onboarding 

• Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival; 

• Co-ordinate and conduct orientation programs and three month training plans; 

• Appoint a support person within the operational team for each and every new talent; 

• Seek feedback from new talent in their first month of employment; 

• Arrange probationary reviews and provide feedback to talent. 

Performance Assessment and Feedback 

• Train leaders in the annual performance appraisal process in line with the Leadership Capability Framework; 

• Work with line managers to analyse performance by identifying area for improvement; 

• Encourage an environment which supports open ongoing feedback and coaching to breach gaps for better performance; 

• Celebrate team and individual success; 

• Train and assist managers in setting objectives and goals for talent which are SMART and inline with the business strategy;

Learning and Development 

• Conduct/review training needs analysis annually and budget accordingly; 

• Plan training for future skill requirements and not just current; 

• Ensure development and implementation of annual training plan training to address and narrow the peformance gap; 

• Maximise the use of Accor Hotels Academie programs to address gaps in performance; 

• Deliver all BrandPremise, Service Promise and quality standards training to all members of the team;  

• Maintain accurate reporting on the the training delivery and learning programs implemented;  

• Evaluate the effectiveness of the training for ROI and ROE; 

• Seek feedback from participants and their managers for effectiveness of learning and development programs; 

• Create a learning environment where each person has a personal development plan; 

• Follow up talent after attending Accor Hotels Academie training programs to support the application of learning on the job; 

• Co-ordinate cross exposure and project based learning for star talent; 

This position is responsible to oversee and manage the learning and development process for all talent in the hotel.  This position will ensure that all learning activities support Accor Hotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.   

Assistant Learning and Development Manager will co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.  

Assistant Learning and Development Manager is to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs. 

Primary Responsibilities  

Custodian of the Company Culture 

• Ensure that the guest is at the center of every single strategic initiative, project or process; 

• Share the vision and strategy of AccorHotels, the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate; 

• Provide feedback from the guest on the teams’ performance to the team; 

• Ensure that all team members feel trusted and valued for their accountability and risk taken. 

Employer Branding 

• Establish relationships with local schools and universities; 

• Engage in social media to promote the hotel as best place to work; 

Recruitment and Selection 

• Deliver training on behavioural interviewing and selection to the heads of department and those responsible for recruitment; 

• Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set; 

• Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations. 

Induction and Onboarding

• Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival; 

• Co-ordinate and conduct orientation programs and three month training plans; 

• Appoint a support person within the operational team for each and every new talent; 

• Seek feedback from new talent in their first month of employment; 

• Arrange probationary reviews and provide feedback to talent. 

• Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival; 

• Co-ordinate and conduct orientation programs and three month training plans; 

• Appoint a support person within the operational team for each and every new talent; 

• Seek feedback from new talent in their first month of employment; 

• Arrange probationary reviews and provide feedback to talent. 

Learning and Development 

• Conduct/review training needs analysis annually and budget accordingly; 

• Plan training for future skill requirements and not just current; 

• Ensure development and implementation of annual training plan training to address and narrow the peformance gap; 

• Maximise the use of AccorHotels Academie programs to address gaps in performance; 

• Deliver all BrandPremise, Service Promise and quality standards training to all members of the team;  

• Maintain accurate reporting on the the training delivery and learning programs implemented;  

• Evaluate the effectiveness of the training for ROI and ROE; 

• Seek feedback from participants and their managers for effectiveness of learning and development programs; 

• Create a learning environment where each person has a personal development plan; 

• Follow up talent after attending AccorHotels Academie training programs to support the application of learning on the job; 

• Co-ordinate cross exposure and project based learning for star talent; 

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

General Duties 

1. Manages and organizes a maintenance team whose mission is to ensure proper maintenance and repair  of the  landscape area.  This  is accomplished within  the scope of a budget and in conformity with well- defined management norms. 
2. Responsible for planning, scheduling, controlling, co-coordinating and participating in the activities of all personnel engaged in maintenance activities. 
3. Responsible for the operation of the landscape department, overall condition and maintenance of landscape, repair and up keeping. 
4. Responsible for the security and safety norms  

General Responsibilities 

1. Plans, controls and co-ordinates activities of all landscape maintenance personnel engaged in maintenance and repair of landscape. 
2. Responsible for the elaboration and implementation of maintenance standards. 
3. Inspect regularly the entire Hotel landscape area and perform repairs and maintenance jobs are done according to hotel standards and practices. 
4. Check regularly the state of cleanliness and hygiene and sanitation of hotel landscape area.  
5. Co-operates with the Purchasing department in locating  sources  for needed items, substitutes locally available for imported ones and ensure best quality and value for money. 
6. Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of tools. (Maintenance store control). 
7. Prepares the schedules of all maintenance colleagues, controls this schedule making sure all areas are covered properly. 

Preventive Maintenance 

1. Ensure to set up a preventive maintenance program covering all areas of the hotel. (Set up of a data base system). 
2. Set up a schedule for preventive maintenance and ensure its realization in a timely manner. 
3. Ensure that the plants are full listing is available and fully updated for a proper schedule of preventive maintenance. 
4. Liaise with project team on preventive maintenance whenever is necessary. 

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

Custodian of the Company Culture 

• Ensure that the guest is at the center of every single strategic initiative, project or process; 

• Share the vision and strategy of AccorHotels, the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate; 

• Provide feedback from the guest on the teams’ performance to the team; 

• Ensure that all team members feel trusted and valued for their accountability and risk taken. 

Employer Branding  

• Prepare and implement strategic activities for attracting talent to the hotel; 

• Establish relationships with local schools and colleges; 

• Engage in social media to promote the hotel as best place to work; 

• Submit entries in regional HR and Employer recognition awards; 

• Provide monthly articles for publication in internal communication network; 

• Assist the General Manager to establish owner understanding of the financial impact of non-compliance in providing support for the talent journey activities. 

Recruitment and Selection  

• Lead activities which ensure that the hotel has the right talent in the right role; 

• Engage in processes which assist in spotting talent inside and outside the organisation; 

• Prepare budget of talent needs based on business strategies; 

• Monitor and align staffing to business needs;  

• Handle selection and recruitment of managerial and above positions and ensure a smooth onboarding experience; 

• Establish/ implement retention strategies to fulfill succession planning and business objectives; 

• Establish processes to reduce/ minimise the turnover rate; 

• Identify high potentials through vertical and laterally movements within existing talent by providing departmental transfer in accordance to their skill set; 

• Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations. 

Induction and Onboarding  

• Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival; 

• Co-ordinate and conduct orientation programs and three month training plans; 

• Appoint a support person within the operational team for each and every new talent; 

• Seek feedback from new talent in their first month of employment; 

• Conduct probationary reviews and provide feedback to talent. 

• To be involved in day-to-day audit work on operation and to advice the Hotel Manager for any uncharacteristic happenings.
• To provide a courteous, professional, efficient and flexible service at all times, following ACCOR/FRS Standards of Performance.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
• To be entirely flexible and adapt to rotate within the different sub departments of the Admin & General Division or any other Department of the hotel as assigned.
• To perform all duties and tasks when rotated or assigned to another Department as per established standards for that Department.
• To be fully conversant with all services and facilities offered by the hotel.
• To assist authorized users in relation to operation of the hotel’s IT system hardware, various modules and supporting personal computers.
• To ensure that preventive maintenance required by any IT equipment in the hotel is carried out appropriately.
• To coordinate the timely repair and return to service of any faulty systems or items of equipment.
• To establish and implement procedures to ensure the backup of data in any IT system.
• To rebuild data corrupted by either hardware or software faults.
• To coordinate the investigation and timely handling of any software fault reports or enhancement requests.
• To set up emergency procedures to continue the operation of the hotel in the event of system failure.
• To provide manuals on the use of any IT systems and incorporate those manuals into the relevant operating procedures of the hotel.
• To arrange the distribution of Night Audit and other regularly system-produced reports.
• To establish necessary security measures to prevent unauthorized access to the IT systems.
• To provide technical assistance to internal or external Audit staff.
• To work with the Sales & Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose.
• To ensure the continuous availability of a hierarchy to deal with an emergency in any essential IT system.
• To ensure the availability of any stationery or consumables required by any IT systems.
• To keep the software in the Property Management System up to the current release as instructed by the Regional IT.
• To advise the management of the hotel on additional facilities that could be provided by existing or further IT systems and technological advances.
• To ensure that all licenses and annual maintenance contracts are complete and up to date
• To prepare weekly work schedules in accordance with workload and priorities for the approval by the Hotel Manager
• To project at all times a positive and motivated attitude and exercise self control.
• To carry out quarterly, bi-yearly, yearly inventory of operating equipment.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and manage various social media platforms, including Instagram, Facebook, Tiktok, and prioritize tasks effectively
• Create engaging content, write compelling copy, and produce visually appealing posts
• Create social media advertising, paid promotions, and campaign management
• Develop and implement social media strategies to increase brand awareness, engagement, and reach
• Conduct research and stay updated on industry trends to optimize social media efforts
• Plan and execute social media campaigns, including content creation, scheduling, and monitoring
• Monitor and analyze social media metrics, generate reports, and make data-driven recommendations
• Collaborate with the marketing team to integrate social media strategies into broader marketing campaigns.

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Experience managing social media platforms for business purposes

• Understanding of social media best practices, trends, and algorithm changes

• Knowledge of social media management tools and analytics platforms
• Creative mindset with the ability to develop engaging and innovative content
• Excellent organizational and time management skills

• Eloquent in English communication in both written and spoken

• Bachelor's degree in Marketing, Communications, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Overseeing both guest engagement and production for AYANA Farm operations
• Provide leadership to the Farm Team, fostering a positive work environment, and ensuring efficient and collaborative operations.
• Maintain and develop guest experiences, ensure implementation of guest experiences are followed correctly
• Maintain existing and develop new guest experiences and workshops, showcasing the farm's sustainability practices
• Run the day-to-day farm operations, and able to expertly lead media visit groups and VIP guests if requested
• Ensure AYANA Farm is integrated throughout the hotel
• Take ownership of the farm's financial performance, managing the P&L to achieve revenue targets and cost-effectiveness
• Develop and manage budgets for farm operations, carefully controlling expenses related to equipment, supplies, and labor
• Implement strategies to showcase AYANA Farm in various guest-facing areas, such as restaurants, signage, and promotional materials, guaranteeing that guests are not only aware of its existence but are also encouraged to book experiences and visit the farm
• Lead the planning and execution of crop production from land preparation to harvesting and delivering, ensuring sustainable farming practices are met.
• Work closely with the hotel's culinary teams to supply fresh, seasonal produce, ensuring quality standards are met

• Only for Indonesian Citizen
• Minimum 3 years of experience in farm management, in a sustainable and organic farming setting
• Proven Hospitality and agriculture experience is an advantage
• Strong knowledge of crop management, soil health, and sustainable agricultural practices
• Familiarity with budget management and cost control
• High proficiency in Microsoft Office and Google Suite (especially Excel and Sheets)
• Outgoing personality with excellent interpersonal and communication skills
• Driver’s license and can operate a buggy   
• Eloquent in English communication in both written and spoken
• Proven experience or Bachelor's degree in Agriculture, Horticulture, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Manage, create and design floral arrangements for various occasions and events

• Plan and budget flowers for high volume holidays including ordering, scheduling and delivering.
• Monitored special orders of floral displays, bouquet, wreaths, gifts, etc.
• Order and maintain inventory of fresh flowers, plants, and floral supplies
• Check and approve floral decorations, ensure products are aesthetically pleasing
• Come up with suggestions to enhance the event’s success with creative display
• Manage and oversee a team of florists, providing guidance and training as needed

• Source and negotiate with vendors and suppliers, select the best quality flowers and materials

• Ensure floral display in event is completed smoothly and step up to resolve any problems that might occur
• Ensure proper care and handling of flowers to maintain freshness and quality

• Maintain a clean and organized work area, ensure compliance with health and safety regulations

• Only for Indonesian Citizen

• Minimum 3 years of experience, with at least 1 year in a supervisory or managerial role in a luxury resort, or floristry. High-end floral shop is preferred
• Proven working experience with a portfolio
• Extensive knowledge of floral design, different flower types and arrangements
• Excellent artistic and creative skills
• Experience in a luxury resort or high-end floral shop is preferred
• Stay up-to-date with floral design trends and techniques
• Eloquent in English communication in both written and spoken
• Diploma degree

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Bar Manager to work with our Food & Beverages Rock Bar team at the finest 5-star luxury resort in Bali.

Responsibilities

• Assist the General Manager of Rock Bar in overseeing the day-to-day operations of Rock Bar AYANA.
• Coordinate communication between front of the house and back of the house staff.
• Ensure the inventory levels and calculate future needs in dining ware, equipment, and place orders, as needed.
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements

• Indonesian Citizen
• Minimum of 3 years experience in the same position in a large luxury resort.
• Experience in All Day Dining or Rooftop Restaurant is preferable
• Eloquent in English communication.
• Good communication and interpersonal skills.
• Has strong leadership skills, trains and develops team, and is a role model.
• Diploma in F&B division, Hotel Management, or other relevant fields. Bachelor's Degree is desirable.

MidPlaza Holding is looking for a Fire Safety Manager to join our biggest hospitality business in Bali. As a Fire Safety Manager, you will be responsible for overseeing and implementing fire safety protocols and procedures across our properties. Your role will involve conducting regular inspections, training employees, and ensuring compliance with local fire safety regulations. The ideal candidate will have a strong background in fire safety management and a thorough understanding of fire prevention and emergency response protocols.

Responsibilities:

• Develop and implement fire safety policies, protocols, and procedures.
• Conduct regular inspections of buildings and facilities to ensure compliance with fire safety regulations.
• Train employees on fire safety protocols, emergency response procedures, and evacuation plans.
• Coordinate with local fire departments to ensure a prompt and effective response in case of emergencies.
• Maintain and update fire safety equipment, such as fire extinguishers, sprinkler systems, and smoke detectors.
• Investigate and report on incidents and accidents related to fire safety.
• Keep up-to-date with changes in fire safety regulations and best practices.
• Provide recommendations for improvements to fire safety measures.

• Bachelor's degree in Fire Safety Management or a related field.
• Minimum 5 years of experience in fire safety management.
• Strong knowledge of fire safety regulations, codes, and standards.
• Experience in conducting fire safety inspections and audits.
• Excellent communication and training skills.
• Strong problem-solving and decision-making abilities.
• Attention to detail and a focus on compliance and safety.
• Certification in fire safety management is preferred.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

MISSION AND PURPOSE:

As the Parfums Christian Dior Boutique Manager, you are the ultimate leader and brand ambassador of your boutique and represent Dior Beauty in the market. You are responsible for the management of the Boutique and your team. Your mission is to develop and lead your team to maximize store performance (sales and client management) while ensuring exceptional level of service. Your passion and embodiment of the brand (values) will enable you to contribute to the wider development of the business and ensure that you continually develop personally and professionally.

MAIN RESPONSIBILITIES:

PEOPLE MANAGEMENT

• Daily manage the team and ensure a good level of team spirit and energy
• Ensure team are aware of and respect Dior strategy, goals and standards
• Set realistic individual KPIs for the team
• Coach and develop skills and knowledge of all team members using Dior tools and training materials
• Inspire and set an example on all boutique activities and rules
• Transmit your passion for retail and spread a culture of excellence and continuous improvement
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
• Oversee annual review process for all store employees
• Assist in recruiting high calibre team members ensuring their development and retention through the effective management of their induction and performance

BUSINESS MANAGEMENT

• Consistently achieve sales achievements (retail and remote) and profitability targets, using all levers, including but not limited to products, services, and events, to drive and maximize sales performance
• Strive towards boutique excellence by effective goal setting in the areas of sales, KPI’s clienteling and service behaviors, and CRM activities
• Develop business initiatives that will continue to grow the client base, drive sales and company’s ranking in the marketplace, with particular emphasis on building events relevant to your environment
• Understand the competitive environment and identify opportunities for commercial development
• Animate actively the implementation and success of Dior launch plan and animations that galvanize the store
• Effectively manage internal and external communication to ensure successful events in store and/or remotely
• Optimize stock levels and sell through by analysing your sales and communicating with back office

CLIENT EXPERIENCE

• Foster a culture of building relationships and personalizing client experiences and a ensure high client and service centric mind-set in the team
• Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique
• Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sale following the brand D.I.O.R. method
• Achieve retail sales targets and contribute to store and services KPIs on a monthly basis
• Educate customers on the Dior brand and on Dior products
• Meet annual voice of client standards as defined by corporate (NPS + Dior service signature)

CLIENT MANAGEMENT

• Master and leverage client data to retain, recruit and grow client loyalty
• Proactively propose and execute in-store and remote actions to drive traffic to the store, to recruit new customers and to develop customer loyalty, guaranteeing excellent service
• Manage and lead team effort in clienteling and CRM activities, including effective usage of the tools

OPERATIONS MANAGEMENT & REPORTING

• Effectively organize and manage timetables according to team and boutique activity
• Ensure respect of all procedures towards sales, till, cash and stock management and report to HQ if any issues
• Effectively manage stock (quantities and merchandising guidelines) and ensures inventory accuracy
• Ensure operational compliance across the store (iPos, cashing procedures…)
• Ensure health and safety of teams are managed and in line with guidelines
• Manage and reinforces relationships with the retailers/landlords
• Ensure visual merchandising guidelines are applied to the highest standards
• Report on a weekly basis store performance and events ensuring timely submission
• If applicable, liaise with HR to manage payroll, incentives calculations, overtime, disciplinary and global compliance with legal labour rules

QUALIFICATION AND COMPETENCES:

WORK EXPERIENCE

• 3 years + as a Business or Boutique Manager responsible for teams from 5 to 10 people minimum, preferably in the luxury retail environment or fragrance brand
• Proven track record in achieving retail results (sales and profitability)
• Proven record of working within a luxury retail environment
• Experience of handling and executing well planned and successful prestigious brand events (would be a plus)

SKILLS

• Excellent selling skills
• Digital savvy
• Very good beauty knowledge and rich vocabulary regarding beauty universe
• Computer and analytical skills
• Client management skills
• Excellent writing, communication and interpersonal skills, fluent in “local language” and, if possible, English spoken (mandatory on big counters)
• People management skills (able to lead, manage, motivate, coach and develop people)