To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

Our client is an airlines and aviation company.

We are looking for an experienced Executive Assistant for their growing team in Jakarta.

Job Requirements

• Coordinate and manage the CEO and other expat executives' schedules, including meetings, appointments, and travel arrangements
• Anticipate potential scheduling conflicts and proactively resolve them
• Serve as the primary point of contact between the CEO and internal/external stakeholders
• Draft and edit emails, memos, reports, and other documents on behalf of the executives
• Arrange domestic and international travel, including flights, accommodation, and transportation
• Create detailed itineraries and provide necessary travel documents
• Organize and maintain confidential files, records, and documents
• Assist in the planning and coordination of corporate events, conferences, and executive retreats
• Prioritize and manage multiple tasks simultaneously, ensuring deadlines are met

Candidate Requirements

• Bachelor's degree in a related field
• Proficiency in English and Indonesian is required
• Proven experience as an Executive Assistant or similar role
• Excellent organizational and time-management skills
• Flexibility of travel is required
• Strong written and verbal communication skills
• Discretion and ability to handle confidential information with professionalism

Do you believe that English helps change people’s lives?

Do you want to have great achievements with your skills in one of the biggest education institutes around the world? Join Wall Street English to unleash your potential and reach your dream!

Why Join Our Training Program?

• We offer a unique learning method that helps people succeed in learning the English language, which opens a whole world of both personal and professional opportunities.
• Wall Street English is a fun, dynamic, experienced, hard-working and friendly working environment that exceeds Members expectations every day. Our commitment to quality services and support continues to propel our growth and success.
• We are a premier provider of motivated and highly trained consultants and professional personnel who have the unique skills and expertise necessary to help our Members meet their individual and business goals in a cost-effective manner.

Job Description:

• Represent Wall Street English brand by adhering to corporate identity.
• Sell the WSE language course to prospective members using the WSE sales methodology
• Engage and communicate with guests and/or potential customers.
• Deliver prepared communication or conversation that describe WSE product or services, in order to persuade prospects or potential customers and gain their trust to come to Wall Street English centres.
• Build and develop a good relationship with the guests.
• Go above-and-beyond to reach individual and team's target.
• Training days will be 5-6 days a week, days off may not be on weekends.

• Preferably min. 1 year B2C sales experience
• Ambitious, self-motivated, disciplined and result-oriented
• Willing to go the extra mile, is energetic, caring and service oriented
• Creative self-starter with entrepreneurial spirit
• Genuinely curious about meeting new people and knowing more about prospects and members
• Passionate about education and selling
• Computer and internet moderate skill.
• Excellent communication and time management skills
• Professional in both, appearance and attitude
• Highest level of integrity and ethics
• Good command in English would be an advantage

Get to Know This Program:

Sales Executive Training is a comprehensive program that provides trainees with intensive exposure to sales functions to accelerate your careers and prepare you to become experts in the future. You will be trained to approach potential leads and current Members, as well as to identify their dreams and recommend Wall Street English products to fulfill their needs.

Program Highlight:

• An intensive 1-month sales training conducted by high proficiency trainers and leaders.
• Opportunity to learn and get paid at the same time with a daily allowance of IDR 150,000 / day.
• Sales Training certificate upon graduation of the program.
• Opportunity to be offered a full-time sales position upon graduation.

Reporting to the Marketing Communications Manager you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing activities for all departments within the hotel.

 What you will be doing:

• To coordinate public relations activities with Marketing Communication Manager
• To ensure promotional materials are distributed to all concerned on time (i.e. press release, F&B promo, Hotel promo, etc.)
• Keep close and maintain relations with media, both local and international at all times
• Responsible for the administration task (payment administration, purchase request administration, internal/external correspondence, press monthly clipping and filling form system).
• Manage all social media channels of hotel
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising

• Actively seek out new Sales opportunities through partnership, networking, etc.
• Plan and build a solid pipeline on qualified sales opportunities and proactively follow up leads.
• Prepare sales proposals and quotations.
• Negotiate/close deals and handle complaints or objections.
• Responsible for managing and pursuing new sales prospects and maintaining customer satisfaction.

• Minimum 1 year of experience in IT Sales or related field.
• Bachelor degree in Communication, Marketing, Information System or related qualification.
• Experienced in selling ERP Software (SAP, Oracle, etc), experience in selling Odoo is a plus.
• Target oriented.
• Quick learner, and a strong team player.
• Having good in English.

• Be the point of contact for IT related services
• Team-work with Recruitment and CRO Team
• Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
• Monitoring job execution and completion as per service promised date
• Follow-up, monitor, and report on all pending activities to the customer
• Point of contact for customers with queries about job orders or job completion
• Review and create report of customer’s account every month through accounts receivable and solve all identified issues
• Build and foster collaboration with internal teams involved in service delivery
• Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
• Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
• Capture and inform new market trends and regulations
• Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
• To perform job-related responsibilities and tasks other than those specifically presented in this description

• Must possess at least a Diploma Degree, in any field
• Minimum 3 years of relevant experiences
• Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
• Excellent customer service & Managerial skills
• Having experience in IT Resourcing/IT Manage Service company is mandatory
• Good communication, negotiation, and interpersonal skills
• Teamwork player toward a common goals
• Understanding the Recruitment end to end processes
• Good organizational and time management skills
• Having an ability to work under pressure and to deadlines
• Having an ability to work independently and as a team
• Must be able to work accurately with great attention to detail

• Melakukan perencanaan dan pelaksanaan pengelolaan inventory
• Melakukan replenishment dan distribusi Fluid Connectors Group (FCG)
• Menjaga On-Time dan In-Full, Days of Inventory, dan readyness support FCG setiap masing-masing customer

• Melakukan kegiataan administrasi di kantor

THE ROLE

The Senior Account Executive provides day-to-day support/services to assigned clients. The incumbent is responsible for delivering quality materials on time and on budget. The social brand Executive supports and collaborates with team members on tactical and strategic aspects of the account.

KEY RESPONSIBILITIES

• Accountability for the day-to-day execution of assigned task.
• Act as a liaison between all departments, vendors and the client to ensure a timely completion of projects/ campaigns.
• Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
• Participate in planning and execution of operational/tactical aspects of campaigns.
• Monitor both client and agency budgets, including oversight of campaign costs.
• Provide timely and consistent communication to clients, vendor and internal team on the status of projects
• When establishing and executing advertising strategy, provide assistance and present ideas
• Assist in preparing Ad brief through client’s accordance and data analysis
• Assist various data research and analysis for establishing alternatives of brand/marketing communication strategy, market trends & competitor’s trend/analysis

• Manage end-to-end seller influencer projects from conceptualization, execution, to reporting.
• Develop and execute the identification, screening, and management process for seller influencers.
• Research and identify key seller influencers and other relevant online media presence that can be tapped for various seller education initiatives.
• Create customized activations, events, and other projects that are in line with current goals and priorities of Seller Operations.
• Monitor key performance metrics of seller influencer activities and assist in preparing materials for reporting.
• Coordinate and develop good working relationships with internal and external stakeholders involved in the seller influencer projects.
• Drive continuous improvement by identifying gaps and areas for development.

What you’ll do:  

As an Analyst, you will participate in laying the groundwork and contribute to day-to-day reporting needs for client marketing efforts.  You will be assigned to Media analytics projects for data analysis and reporting for a client brand.

Day-to-day, your role includes:

• Keeping a pulse on daily, weekly and monthly performance data from data analytics platforms
• Working in a variety of reporting systems and databases for the creation of recurring reports and dashboards
• Participating in brainstorms to identify nuances in data to optimize our clients’ business
• Supporting marketing initiatives across project and campaign lifecycles, including measurement plans, primary and secondary research, and performance reporting
• Expanding industry knowledge and relevant skillsets through scheduled internal training
• Participating in ad hoc requests from accounts handled such as root-cause analysis, reporting, data analysis and more.

Ecommerce Planning (40%):

• Develop strategies and makes in-depth recommendations based on a strong grasp of analytics, eCommerce Affiliate marketing & Influencers Affiliate Campaign
• Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok) and Affiliate Publishers to deliver campaign objectives.
• Be aware of opportunities to drive revenue streams from existing relationships and leverage cases from existing relationships to create new relationships.
• Monitor sales trends and evaluate forecasts through an analysis of key performance indicators (KPI), prepare reports, and share the results with the central planning and the e-commerce corporate team.
• Work closely with the KOLs/KOCs team on commercial/incentive planning, and operation. Especially, Client stakeholders within the brand marketing team and brand ecommerce champions to ensure brand consistency.
• Transform data into actionable, easy-to-read output to drive performance, insights, and outcomes.
• Analyze data and structure relevant information for the client's benefit, in line with business indicators specific to their industry (eg: FMCG, retail…)

Performance and Optimization (60%):

• Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including GMV, ROAS and other important metrics of AMS
• Proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Timely execution of promotional levers to deliver against strategic category goals.
• Optimize promotional effectiveness on eCommerce Campaigns, specific Affiliate Programs, and well collaboration with KOL/KOCs to win D-day and achieve P&L monthly.
• In charge of campaign implementation, and budget management on relevant eCommerce platforms (Tiki, Shopee, Lazada….), other online acquisition channels: affiliate marketing, social commerce media (Tiktok), to achieve GMV target.
• Work closely with E-Retail partners & Affiliate Vendors to ensure smooth cooperation while implementing the campaign and build the optimization tactics to keep pattern growth month on month campaign.
• Forecast sales performance trends (GMV, ROAS), provide solutions on optimization and quick actions to meet the KPIs within a very tight period.
• Responsible for regular reports on Ecommerce campaigns (daily, monthly, campaign) and handling ad hoc tasks if any.

Publicis Media is looking for a Senior Investment Executive to join us. We are one of the fastest growing agencies in Jakarta and the world.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. So we’d love to meet you.

The purpose of the Senior Investment Executive is to deliver best-in-class campaign activation across all channels, delivering exceptional results against agreed parameters. The Senior Activation Executive reports into the Activation Manager and is responsible for the day-to-day development of the Activation Executive and Coordinator, management of their workload, and supervision of their output.

Responsibilites :

• Work with the Investment Manager & Director to drive negotiations for clients with media partners and secure additional incentives over and above entitlements.
• Keep pace with market knowledge that will aid negotiations with publishers.
• Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.
• Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market
• Identify and recommend optimisation opportunities and ensure those optimisations are taken place promptly and correctly.
• Assist Activation Executives and Coordinators in developing detailed weekly (or agreed reporting schedule) and final post analysis.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations
• Interacts with client staff on routine issues
• Lead client meetings and presentations over the phone and in-person
• Independently discusses analysis design to best answer client questions with CBP/client
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project
• Run meta-analysis/cross COE projects to increase the team’s expertise and visibility
• Mentor junior team members as well as provide guidance to peers
• Support meeting the COE objectives as a whole
• Inspire peers and co-workers
• Identify sales opportunities at client and  pass to CBP

NIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

Responsibilities

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data + One Nielsen portfolio data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations
• Interacts with client staff on routine issues
• Independently discusses analysis design to best answer client questions with CBP/client
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project
• Support meeting the COE objectives as a whole
• Inspire peers and co-workers

A Little Bit About You

Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.

We’re looking for an experienced Ad Sales Senior Executive to handle several key partners and new clients for Gameloft in the region with a focus on Jakarta-based leads.

You are deeply involved in direct media and programmatic sales and, beyond the day-to-day business, you focus on shaping and pitching strategic media offers to sell Gameloft premium and programmatic advertising in-game inventory to brands and agencies of reference.

Your Key Mission will be to drive maximum revenue in Singapore and be responsible for the sales target linked to regional clients operating from Singapore for Gameloft for Brands.

JOB SCOPE AND MISSION:

• You are a natural-born hunter: you acquire new clients and take an active part in turning them into returning clients. You live for closing deals, striking the right balance between fulfilling your clients’ needs and maximizing Gameloft’s revenue. Direct involvement in high-profile and major sales engagements, plus business development.
• You are also assigned existing clients, brands and agencies, that you undertake to grow and prosper in the long run by keeping Gameloft on their radars and updating them on our new formats and latest innovations.
• Be expected to manage Programmatic Guaranteed deals and PMP with Trading agencies, SSP, DSP, ATD to grow the demand & contribution to the overall development of programmatic advertising revenue in APAC
• You are accountable for the flawless execution of your deals, along with the Ad Operations team and our in-house creative department. You act as a central touchpoint: you are able to give clear guidance to the different teams involved in making successful deliveries.
• You are the voice and face of Gameloft for brands in Singapore. With your strategic mindset, you embody the thought leadership the company wishes to have in the in-game advertising space while keeping an eye on competitors’ offerings.

(but are not limited to)

• Potential participation in strategy for and execute all local paid online acquisition efforts including:
  • Facebook, Twitter, Instagram ads
  • Search engine marketing (SEM)
  • Google Display Network (GDN) and other Banner ads
  • Affiliates
• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.)
• Manage day to day workflow and setup for projects and campaigns across platforms
• Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives
• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews
• Spearheading relations with account team working on common accounts to ensure alignment with clients
• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones
• Innovating to improve performance, growth and profitability across all channels
• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition
• Share best practices with peers within group
• Accountability and full ownership for campaign performance and aligned KPIs
• Training and mentoring executives to take up implementations across platforms

• Facilitate the delivery of innovative programs and events for Gravel Partner (Dulur) using a community development approach.
• Build and maintain strong relationships with community members
• Site Visit to maintain Dulur's Performance 

• Making sure high level accuracy of billing issued as well as company’s revenue
• Doing reporting, filing, sharepoint maintenance on regular basis
• Accounting of transactions that related with revenue, account receivables and other related accounts
• Liaise with other departments, hotels

About Us

Jitera, Inc. is a startup company from Japan that makes software to automate the development of mobile and web applications. Our product can be called as No-Code, Low-Code, and code generator. By using our product, customers can develop software 10 times faster.

As the characteristics of our company, we are a team of professionals working remotely, and we have a track record of significant growth over the past year in terms of revenue, product development, and team members.

Job Overview

Our business is growing steadily, so we are expanding our human resources team to seek awesome and professional talents globally. We are looking for Senior Recruiter who will be responsible for sourcing, attracting, interviewing prospective employees to find the perfect match for a company's long-term goals.

Responsibilities:

• Overseeing the full 360 recruitment cycle including sourcing, screening, hiring, compliance, onboarding/Off boarding, conducting 1 on1 with internal employees and solving the problem if needed, helping with hiring documentation, etc.
• Developing a pool of qualified candidates using various sourcing strategies and methodologies.
• Collaborating with the HRBP Team to determine appropriate sourcing strategy.
• Communicating and dealing with external stakeholders to define and modify requirements, time management, and insurance in relation to contract management and human resources processes.
• Creating and maintaining strong networking relationships with internal and external stakeholders.
• Full life cycle recruitment efforts and client relationship management primarily for assigned departments.
• Providing analytical and well-documented recruiting reports to the Department Head and the rest of the hiring team.

Qualifications:

• Proven 3-5 years of work experience as a Senior Recruiter (either in-house) focused on full life cycle recruitment (180/360 recruitment) managing all phases of the process.
• Scaling remote teams from scratch and working experience with APAC teams.
• Prior ATS experience. Workable is a plus.
• Excellent problem-solving skills and decision-making aptitude.
• Willing to work in a fast-paced information technology environment.
• Comfortable in working 100% remotely and independently with minimal supervision.
• Fluency in the English language.

• Premium insurance, private health insurance
• MacBook provided
• Unlimited Paid Time Off
• Tax payment (maximum 10% of salary)
• Special events, occasions celebrations, and gifts
• Co-working space
• Sponsorship for classes according to your demand. For instance, we’re providing English classes and some classes on Udemy.

Job Description:

• As brand representative in Distributor area, responsible for achieving sales target assigned by Distributor and directing Distributor salesmen in doing standardized branding implementation.
• Responsible to communicate any Selling or Marketing program to Distributor other salesmen, and gather consolidated feedback from Distributor (if any) regarding any program or disputes that might be happening in the future.
• Become the leader for all Distributor salesmen in terms of Cessa effective selling tactics, and standardized Cessa 7 steps-of-calls SOP in the market.
• Monitor Cessa dedicated SPG in stores & SPG event (if any) activations.
• Become the initiator for BIG NEW Outlets or MT Channels opportunity in the area

We are loooking for candidate with Social Media background to act as our Account Executive - Brand.

• Liaise and maintain good relationships with clients, become the main door of information from clients.
• Identify client's goals and create social media strategy to achieve it. This includes developing campaigns, setting objectives, timeline, identifying target audiences, selecting platforms, creative, copywriting, and content.
• Track and analyze campaign performance data to identify areas for improvement and drive results.
• Work with internal teams in a collaborative manner to execute account specific strategies and also to ensure smooth onboarding of the customer
• Work effectively within a team setting, contributing to collaborative projects and strategies.

• 1 - 2 year experience in handling and managing clients in creative or branding agencies.
• Preferably candidate with Social Media Specialist background.
• Preferably candidates with strong connections & network.
• Good-looking candidate with a negotiation and public speaking skills.
• Preferably female with Bachelor’s degree in Communications, Marketing or a related field.
• Excellent organizational skills and attention to detail.
• Deep understanding of current social media trends.

Expertise you bring 

• Drive thought leadership in the market, Build strategic, trust-based relationships with prospective clients’ decision makers, stakeholders and provide industry insights, competitive landscape.
• Building a consistent and sustainable business that champions growth, trust and confidence.
• Generating pipeline to achieve sales growth through executing sales strategy, sales plays and go to market campaigns.
• Build territory plans which help achieve coverage for all solutions across all accounts/territories and consistently exceed revenue goals.
• Work closely with Marketing, Inside Sales and Cloud Service Providers to increase demand generation and support lead gen activities.
• Responsible to develop business in terms of Cloud Technology, Technology consists of Public Cloud, Hybrid Cloud and Private Cloud
• Responsible for developing business in Professional Services and Managed Services as well. Cloud platform include Amazon Web Services, Google Cloud Platform, etc

We at LAN-IT 24 (Germany) are currently looking for IT Supporters Indonesia (Jakarta)

Start: ASAP
Duration: 1 year (with option)
Full time (Mon-Fri/40 hour )

Tasks:

- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware

Requirements:
 
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
 
If you are interested, I would be happy to hear from you. Please send your CV.
 

With kind regards
Kalpna

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.