WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture.

ABOUT THE ROLE

As an Account Executive, you will be an integral part of the client services team, focusing on building and maintaining client relationships and helping contribute to business revenue growth. This role provides an opportunity for professional development within the client services department. As you progress in your role as an Account Executive, you will have the opportunity to build relationships with clients who are newer to our portfolio.

RESPONSIBILITIES

Client Management and Development (50%)

• Assist account managers in managing existing client accounts and developing strategies to meet sales targets
• Collaborate on sales presentations, pitch decks, and proposals
• Establish and maintain strong relationships with clients, acting as a reliable point of contact
• Attend to client needs, collect feedback, and convey information to the account managers
• Stay updated on industry trends, competitor activities, and market dynamics, and help contribute and support client objective insights and ideas based on research to enhance strategies
• Assist with the preparation of monthly client invoicing
• Help account managers prepare and lead effective and insightful client meetings (weekly, fortnightly, and/or monthly)
• Drive revenue growth by identifying opportunities to sell additional services based on the needs of clients
• Opportunity to grow new relationships with emerging clients

Delivery Management (50%)

• Ensuring the team’s adherence to the correct processes and following best practices, maintaining accountability and ownership
• Focus on campaign results to measure the success and outcomes of campaign activities by helping to monitor budgets, performance pacing, and flagging risks with the team
• Work closely with the performance marketing team to maintain project status updates so as to identify potential issues and/or opportunities within or related to the project.

Qualification and Experience

• 1-2 years of experience in client servicing, with Digital Marketing Agency experience preferred
• Possess a strong understanding of Digital Media and common performance channels

Technical and Soft Skills

• Possess excellent oral and written communication skills for sales presentation/quotation and proposal preparation
• Natural relationship builder and able to manage difficult conversations and expectations
• Possess project management skills
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills and can clearly articulate your ideas, designs, and suggestions
• You pay strong attention to detail and have a keen eye for aesthetics
• You are a strong team player who can collaborate effectively with different stakeholders

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft
• Engages proactively within a team environment
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes

• Hybrid team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

We are looking for IT Support professional who will be responsible for performing installation, configuration, and maintenance of various hardware, software, and access and ensure that all matters relating to IT at Stockbit run smoothly. You will empower our internal employees to execute their tasks well by solving various technical challenges related to hardware, software, and access. As an IT support, you will be responsible to:

• Serve as the first point of contact for IT-related inquiries and issues from end-users via phone, email, or in-person, providing timely and courteous assistance
• Diagnosing and resolving hardware, software, network, and other IT-related problems, utilizing effective problem-solving techniques and technical expertise
• Log and track support tickets using an IT service management system, ensuring all incidents are documented, categorized, and prioritized correctly
• Offer guidance and training to end-users on software applications, hardware usage, and best practices to enhance their computer literacy and productivity
• Perform routine maintenance tasks, such as software updates, patches, and system backups, to ensure the stability and security of the IT infrastructure
• Install, configure, and deploy hardware devices, software applications, and peripherals for end-users as required
• Identify opportunities to enhance IT support processes and propose improvements to optimize user experience and IT operations.

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Proven experience as an IT Support Specialist or a similar IT support role, with a minimum of 2-3 years of experience
• Strong technical knowledge of desktops, laptops, and Microsoft products (Microsoft Teams, Azure, Microsoft Intune, etc)
• Familiarity with network technologies, including TCP/IP, DNS, DHCP, and VPN
• Excellent problem-solving and analytical skills to diagnose and resolve technical issues
• Effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Adaptability to work in a fast-paced and dynamic IT environment
• A proactive and enthusiastic attitude towards learning and staying up-to-date with IT industry trends

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

Place in the organization 

The IT Service Desk Engineer reports to the IT Support Manager

Purpose of the function 

The IT Service Desk Engineer is the point of contact for end users for operational questions, requests and problems regarding ICT services (incl. applications). Within the Service Desk, the IT Service Desk Engineer is responsible for first-line solutions to problems in the ICT services. As such, they are directly responsible for keeping the work environment of the end users productive. Tickets are coming in via different communication channels like Phone, Chat, Portal or mail. Most of the tickets will be submitted in a structured way via the IT Service Desk Portal. If the ticket cannot be resolved by the IT Service Desk Engineer, he/she will triage it to the right resolution group and will follow up.  

Service Requests which can be resolved via standard operational procedures will be resolved by the IT Service Desk Engineer.  

The position is in Jakarta and mostly carried out between 12.00 - 10.00 PM WIB to serve users in European time zone. The candidate might also need to work in shifts and in stand-by where applicable. After an initial induction period in the office, you may choose to work largely from home.    

Output area’s  

1. Supporting users by telephone, chat, portal or mail in a broad area of IT topics like workstation, applications, telephony and network. 
2. As the SPOC for end users, the Service Desk Engineer analyses the call or ticket and determines how and with whom it can best being solved. The aim is to solve a high percentage by the Service Desk itself without 0 hubs.  
3. Registering, solving, communicating, coordinating, and following up incidents and problems often under high pressure and directly affecting the production process. Incidents and problems often vary in nature.  
4. Triage tickets to the relevant groups and follow-up 
5. Update the Service Now system with relevant information and   
6. Communication with end users and back-end departments 
7. Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage   

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Keller Executive Search is currently seeking a highly experienced senior recruiter based in Indonesia. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers.
You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with other professionals to identify the most qualified senior talent for our clients. Through conducting thorough interviews and employing advanced techniques and assessment tools, you will have the ability to make significant hiring decisions that shape the future of both organizations and individuals.

Responsibilities:

• Perform thorough interviews and evaluations for managerial and senior-level applicants, employing advanced interviewing techniques and assessment instruments.
• Collaborate with our research team to devise creative sourcing strategies, ensuring a steady stream of highly qualified candidates.
• Stay abreast of market trends and recruitment technologies to incorporate industry best practices into talent acquisition.
• Utilize data-driven approaches to monitor recruitment metrics, striving for continual improvement in the recruitment process.
• Receive commission for successfully matching candidates to positions.

• Proven experience in recruitment, either in a Human Resources department or at a recruitment firm.
• A track record of successfully identifying and evaluating talent for managerial and senior-level positions.
• Demonstrates proactive and independent behavior, exhibiting qualities such as energy, intelligence, and resourcefulness.
• Possesses operational management experience along with a strategic problem-solving approach.
• Exhibits a professional demeanor that can impress clients and partners globally.
• Enjoys engaging with new companies and individuals on a global scale, while also being adept at promoting and selling solutions and services.
  

Qualifications

• Minimum requirement of a Bachelor’s degree in Business, Human Resources, or a relevant field
• Proven experience of at least 5 years in recruitment
• Experience in negotiation is required, along with excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office, Google Docs, and Slides

To learn more about our executive recruitment and headhunting services in Indonesia, please see our page:

https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-indonesia-jakarta/

• Full-Time Position
• Permanent Employment Opportunity
• Competitive Salary Package
• Generous Commissions on Filled Positions
• Health Insurance.
• Paid Leaves for Annual leave, Sick Days, and Paid Holidays

• Develop and oversee key performance indicators (KPIs) for security.
• Oversee service level agreements (SLAs) for security operations and create risk-based dashboards for reporting.
• Create and implement a comprehensive vulnerability management program, including managing activities related to vulnerability assessment (VA) and penetration testing (PT).
• Develop and implement security programs for network, server, and cloud environments, including onboarding processes and pre- and post-scanning activities.
• Conduct periodic configuration reviews based on CIS benchmarks.
• Manage the application security program by identifying and mitigating risks in collaboration with business application teams.
• Collaborate in managing the endpoint security, network security, and server security programs.
• Collaborate in managing the overall security operations management program.

• At least 3-5 years of documented work experience in security engineering.
• Prior practical knowledge of web, mobile, and cloud security.
• Hands-on experience in constructing and maintaining security measures such as firewalls, intrusion detection systems, antivirus software, authentication systems, content filtering, etc.
• Thorough understanding of IT infrastructure concepts across all layers, including Servers, Networks, End User Computing, and Cloud.
• Experience in designing and implementing risk-based information security programs.
• Hands-on experience in implementing standards such as ISO 27001, NIST, CIS, or equivalent.
• Hands-on experience in designing, implementing, and managing Data Leak Prevention programs.
• Hands-on experience in conducting application security assessments, both manual and tool-based.
• Gained solid understanding of OWASP, CIS, and NIST guidelines for application security.
• Experience in utilizing anti-malware solutions.
• Experience in designing security programs for cloud services, including IAAS, PAAS, and SAAS.
• Hands-on experience with native cloud security capabilities.
• Experience in implementing cloud security solutions like CASB.
• Excellent communication and presentation skills.
• Experience in collaborating with mid-level and senior-level management, with the ability to understand business processes and requirements.
• Understanding and effectively communicating security risks to core technology teams and business functions.
• Preferred certifications: CISSP, CCSP, CISM, ISO 270001 LI/LA.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. You would support all of our businesses within our function departments.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentation and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Making proposal for customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

1. Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
2. Have 1 year experience in the related field
3. Required skill(s): marketing, communication, negotiation, MS Office.
4. Ready to handling customer complain and Result Oriented
5. Have driving license A or C. Having driving license A is good.

1. Attractive monthly base salary

2. Performance Incentive

3. Training & Development

Executive Pastry Chef

The Executive Pastry Chef is responsible for the production of all pastries, desserts, breads and other baked products. This position gives operational support to the Executive Chef / Director of Culinary in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of the property. In addition to overseeing dessert preparation, the pastry chef may handle tasks such as supervising employees, ordering supplies, creating budgets and adhering to sanitation regulations.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Maintain and enhance the pastry & bakery products through creative menu development and presentation. 
• Liaise daily with the Outlet Managers to keep open lines of communication regarding guest feedback.
• Makes sure our products are consistent at all the time
• Leads the pastry team in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and colleagues as necessary.
• Recognizes superior quality products, presentations and flavor.
• Keep the consistence of all products every day.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

• Supporting business unit in preparation and execution of new projects.
• Assisting communication with Original Equipment Manufacturer (OEM)
  customer for new projects and series.
• Support sales report analysis for B2B after-sales activity.
• Perform other administrative duties as required.

ThinkWell is an emerging health systems development organization that is in a major growth phase. Determined to transcend the status quo, ThinkWell was founded in 2011 to provide bold, creative, and practical solutions to helping low- and middle-income countries achieve universal health coverage. While our core area of work is health financing, we take a “whole-of-systems” approach, specializing in five practice areas that intersect with health financing: governance, human resources for health, private sector, public financial management, and research and evaluation.

We are seeking a consultant to support business development capture activities. Based in Jakarta, Indonesia, the consultant will provide support on an anticipated USAID health system strengthening proposal. Work under the consultancy will include both capture and live proposal phases. This role will report to the US-based Business Development Advisor. This person will be expected to contribute to information gathering, outreach, partner coordination, and research.  

This position may be remote but must be based in the Jakarta area in Indonesia. It is expected to start immediately and last through June 2024.

Key Responsibilities:

• Provide expert opinion on the Indonesian health system, especially health financing, HIS, HRH, and integrated care issues, through discussion, email, and written pieces on specific topics.
• Contribute to developing ThinkWell’s approach and solutions to the key challenges to achieving the goals and objectives of USAID’s HSS Flagship project.
• Share relevant policy, research, report, and discussion documents and materials relevant to the Indonesia USAID HSS project.
• Help arrange meetings with potential partners or key stakeholders and represent ThinkWell.
• Estimated level of effort: 20 days over the proposal period (February 1 – June 30).
• Maintain confidentiality of work done and proposal development process.

• BA/BS and 6+ years experience or graduate degree and 4+ years experience. 

• Relevant work experience in business development with a management consulting firm, international NGO, or professional services organization, or, relevant work experience in health system strengthening projects funded by international donors.
• Experience contributing to USAID proposals or projects. Experience in health system strengthening preferred.
• Strong writing, quantitative, negotiating and research skills. 
• Excellent oral and written communication skills. 
• Strong organizational skills and interpersonal skills. 
• Fluency in English required.
• Ability to learn quickly, take direction and work independently.
• Ability to use creative, collaborative and consultative approaches to resolving issues.

Timeline: The Capture Support Consultant will continue through the end of the proposal, likely June 2024.

Please provide an updated CV highlighting your experience with the Indonesian health system and USAID and including your daily rate.

• Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard.
• Establish vendor engagement, pricing and purchase SLA.
• Set up IT assets and maintenance system to ensure ticketing, SLA, up to reports.
• Responsible for monitoring and troubleshooting all hardware and software available in the company through both remote and face to face support of laptops, monitors, printers and telecommunication products.
• Set up and maintain the company network system, the company internal telephone system and not limited to customer service, tele sales and other department’s equipment(s).
• Be the person in charge for ISO 92000 in regards to IT & Data Security.
• Partner with the HR Team to support our onboarding-offboarding process and liaise with vendors relating to company emails, website domain, internet and other IT related supports.

• Minimum Bachelor Degree in Computer Science/ Information Technology or any related major.
• Have 3 - 5 years experiences as IT Support/ Helpdesk
• Excellence in problem-solving and troubleshooting skills
• Excellence in communication and interpersonal skills
• Have attended technical tools training (such as helpdesk software)
• Have Network Certification is a plus.

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

About the team

Job Desc

• Greet and welcome guests as soon as they arrive at the Amartha Village
• Direct visitors to the appropriate person A-teams
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain Amartha Village security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front Amartha Village supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing and document delivery 

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. filing and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude is a must
• Good looks and understands basic English conversations
• Have bachelor degree and/or vocational sertifcation

The ideal candidate is someone who:

• Operates with the highest levels of integrity.
• Thinks big and takes on big challenges.
• Has a continuous thirst for knowledge and is a perpetual learner.
• Strives to make themselves and everyone around them better.
• Has a passion for technology.

Job Requirements:

• Provide remote support and resolution for complex technical issues.
• Install, configure, administer, and monitor systems.
• Implement pro-active monitoring for better availability and performance.
• Identify and act quickly on opportunities to enhance customer experience.
• Strong customer-centric mindset and ability to build and maintain strong, collaborative, and effective relationships internally and externally.
• Assuring effective communication to stakeholders in the event of a service disruption, degradation, or outage to make sure that they receive the latest updates while operations teams work to restore full service.
• Continuously improve your skills, product expertise, and knowledge on related technical topics.
• Stay current with system information, changes and updates.
• Ensure that our applications and infrastructure are designed and implemented to the highest security standards thus maintaining and enhancing customer trust.

• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

Position Overview

The Territory Account Sales Executive (TASE) expands new business and renewals in important accounts to exceed financial and business objectives. You will be assigned sales quota and performance and measured by meeting quarterly and annual targets through up-selling, add-on sale, and cross-selling. You will report to a Territory Sales Leader and work with our Inside Sales Team, Autodesk Partner Management, Autodesk Channel Partners, Account-based Marketing and Autodesk Field Sales.

This position is based in Indonesia and we offer hybrid work arrangements.

Responsibilities

• You will generate new business by creatively expanding existing accounts and manage renewals.
• You will evaluate and prepare business plans for all assigned account, which involves evaluating customer profile, create value messaging, and target steps needed to implement the account plans.
• You will develop relationships Executives and translate customer challenges to value.
• You will ensure the team delivers value to the customers through building Account Business Plan and execution.
• You will build opportunity pipeline to achieve our goals and make continuous improvement in moving Autodesk from vendor to trusted advisor.
• You will manage the End-to-End sales cycle; be in the field meeting customers for business development, prospecting, contract negotiations, closing, and post-sales support.
• You will deliver an accurate weekly, monthly & quarterly forecast of business.
• You will collaborate with channel partners to understand their business, creatively adopt programs to increase new revenue, and expand partner relationships.
• You will reach out and provide regular customer feedback to the product, industry & strategic marketing teams to help identify product strengths and areas of improvement.
• You will negotiate deals and contracts at several levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations.
• You will sell complex service engagements and creatively seek alternative solutions.

Minimum Qualifications

• 6-10 years of experience with sales track record carrying a quota in a direct led mid-market sales environment offering complex business solutions
• Experience in Sales process and account planning. (TAS, Value-based Selling)
• Experience in executive selling and relationship management
• Track-record in growing global accounts
• Channel sales experience
• High proficiency in both spoken and written Bahasa and English required to conduct business with our customers in Indonesia
• Architecture, Engineering and Construction (AEC) industry experience would be advantageous

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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Redcomm Indonesia, a leading advertising agency, is currently seeking a talented and experienced Sr. Account Executive to join our team. As a Sr. Account Executive, you will be responsible for building and maintaining strong client relationships, managing advertising campaigns, and ensuring the successful delivery of projects. You will serve as the main point of contact between the agency and clients, providing expert guidance and insights on marketing and advertising strategies. This is a great opportunity for a result-oriented individual with excellent communication and project management skills to contribute to the success of our clients' business.

Responsibilities

• Build and maintain strong relationships with clients, acting as the main point of contact for all communication
• Develop a deep understanding of clients’ businesses, goals, and marketing objectives
• Collaborate with internal teams, including creative, production, and strategy, to develop effective advertising campaigns
• Create and present proposals and campaign strategies to clients, incorporating their feedback and objectives
• Manage the execution of advertising campaigns, ensuring all deliverables are met within budget and timeline
• Monitor campaign performance, analyze data, and provide regular reports to clients to demonstrate campaign impact
• Identify opportunities for account growth and upselling to existing clients
• Stay updated on industry trends and best practices in advertising and marketing

• Proven experience 2-3 years as an Account Executive or similar role within an advertising agency
• Demonstrated success in building and maintaining client relationships
• Strong understanding of advertising and marketing principles, strategies, and tactics
• Excellent communication and presentation skills
• Ability to manage multiple projects and stakeholders simultaneously
• Strong analytical and problem-solving skills
• Proficiency in using project management software and tools
• Detail-oriented with exceptional organizational skills
• Ability to thrive in a fast-paced and deadline-driven environment

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Maintaining daily issue update from team members

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas

As a Junior Video Support, you will be responsible for a portfolio of artists and labels regarding all video distribution aspects. Thanks to a perfect understanding of Believe products and client’s needs, as in-depth thinking of the music market, you will be able to debug our clients' issues and advice on best practices. You will also be utilizing Rights Management tools in order to maximize revenue for the clients.

Missions:

1/ Account Management:

• Clients daily support

• Clients issue resolution

2/ Rights Management:

• Catalog delivery to YouTube for YTAF
• Maximizing claims for client's catalog
• Manual Claiming requests
• Addressing Rights Issues on The YouTube Platform

3/ Internal Processes:

• Work closely with Video Rights and Distribution teams
• Ad-hoc video delivery tasks
• Ensure the content is being correctly monetized and irregularities free
• Follow established OKRs and work together with Global Head of Video
• Present features, case studies and creative best practices to internal team

• Evaluate and assess potential partners for compatibility with B2B lump sum construction projects.
• Identify opportunities to upsell additional products or services (GCON, GMAT, GMAI) to existing clients.
• Collaborate with internal teams to create compelling offerings that align with client needs.
• Prepare and send invoices to clients for services rendered in collaboration and alignment with operations lump sum team for the project opname and progress
• Monitor payment terms and follow up on overdue payments to owners, implementing effective reminder strategies.
• Collaborate with finance teams to create accurate revenue forecasts and projections.
• Provide insights into potential revenue streams and areas for financial growth.
• Provide regular reports & support to leadership on revenue generation, client satisfaction, and partnership success.