• Menyambut dan melayani tamu dengan ramah dan profesional.
• Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.
• Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.
• Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.
• Memberikan rekomendasi menu dan menjelaskan spesialisasi hari ini kepada tamu.
• Menanggapi keluhan atau masalah tamu dengan cepat dan efektif, memastikan pengalaman tamu yang positif.

Responsibilities:

• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests and system users.
• Ensures cleanliness of all data equipment.
• Must be a self-starter, alert, energetic, responsible and flexible.
• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, CCTV, Telephone systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Managing Disaster Recovery Process and ensuring regular daily backup is taken.
• Able to plan, assign and take the report from the IT team.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Maintains a system error / progress log book and deals with reported problems.
• Monitors and maintains proper inventory of hardware and software license.
• Keep updated with the latest technology and security risks on a regular basis.
• Able to perform other IT or Systems related tasks assigned by the management.
• Understand basic computer & networking fundamentals.
• Understand the working principle of switches, routers and others.
• Ensure the internet connection and networking system are working properly.
• You have to make sure that the applications used by the user work as they should.

Responsibilities include:

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Multi-tasking various front-of-the-house duties and collecting the bill.
• Ensure guests have an excellent dining experience by providing stellar customer service.
• Take meal orders.
• Be a team player and be able to effectively communicate with our Kitchen
• Staff to make sure orders are accurate and delivered promptly.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.

Tanggung Jawab Utama:

• Mengelola dan mengawasi seluruh operasional produk makanan dan minuman.
• Mengembangkan dan merancang menu makanan dan minuman yang sesuai dengan preferensi tamu dan standar perusahaan.
• Memastikan kualitas dan presentasi makanan dan minuman sesuai dengan standar yang ditetapkan.
• Mengawasi persediaan dan pengeluaran produk makanan dan minuman untuk memastikan efisiensi dan mengurangi pemborosan.
• Melakukan pelatihan dan pengembangan staf dalam persiapan makanan, presentasi, dan standar kebersihan.

Responsibilities include:

• Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff
• Ensure efficient, cost-effective operation and profitability of food production
• Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order
• Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Follow the guidance of the executive chef and have input in new ways of presentation or dishes.
• Put effort in optimizing the cooking process with attention to speed and quality.
• Enforce strict health and hygiene standards.
• Should be able to set an example to others for personal hygiene and cleanliness on and off duty.
• Help to maintain a climate of smooth and friendly cooperation. 
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are of the highest quality at all times
• Make a work schedule for all kitchen staff
• Make COGS reports and calculations

Responsibilities:

• Deliver impeccable hospitality to our guests and teammates
• Dialing in espresso, latte art, various methods of brewing
• Expedite and serve delicious sweet and savory foods; this can include assembly, delivery, and clearing of these treats
• Managing inventory
• Maintain work area and daily maintenance of coffee/espresso equipment
• Mentoring team members to ensure consistency and quality of coffee preparation, professionalism, patron service, hygiene & cleanliness
• Implement shift protocols and train all baristas to ensure efficient, friendly service and high quality coffee
• Cultivate positive, proactive relationships with all coworkers
• Regularly taste coffee drinks made by you and other baristas, to maintain standards and develop palate
• Offer constructive feedback to team members to ensure consistency and quality of coffee preparation, professionalism, patron service hygiene & cleanliness
• Support your team in keeping the cafe running smoothly and beautifully
• Train all new team members to Barista level using appropriate training materials
• Help design signature, and specialty coffee/drink preparations

Job Description :

1. Develop and execute ecommerce strategies to increase sales and revenue
2. Monitor and evaluate the effectiveness of implemented strategies, making necessary adjustments to optimize revenue performance.
3. Set optimal pricing strategies based on market demand, historical data, and business objectives to maximize revenue and occupancy.
4. Lead and support ecommerce projects, such as website redesigns and platform migrations, from planning to execution to post-launch evaluation
5. Manage relationships with external partners, such as vendors and agencies, to ensure timely and high-quality deliverables
6. Regularly review and adjust pricing, inventory availability, property details, and system details in all distribution channels, including OTAs (Online Travel Agencies), direct bookings, PMS, and corporate partnerships
7. Conduct competitive analysis to identify market trends, pricing strategies, and revenue management best practices.
8. Creates quotations and offers to fulfill customer needs and coordinates requests with other departments as necessary.
9. Analyze and report on key ecommerce metrics, such as traffic, conversion rates, and average order value, to inform decision-making and drive continuous improvement

Who We Are Looking For:

Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.

Responsibilities :

• Build brand awareness through various media outlets
• Plan sales and advertising campaigns
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Decide which media format best suits the assignment
• Compiling, distributing and presenting ideas, information and strategies
• Keep track of and balance budgets
• Set specific marketing goals
• Research market to identify new opportunities
• Generate innovative ideas to promote Company brand and products

Who We Are Looking For:

Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.

Responsibilities include:

- The main role is to create a welcoming feeling when entering the space. Experienced in office reception, as an administrative assistant, or something similar. This role is critical for first impressions.

- Be the first contact that people see when they enter the space or pass through for events. Interacting with many different people from many different walks of life, and being able to present Outpost positively, while fielding questions and forwarding inquiries to appropriate parties.

- Carrying out random acts of kindness.

Key Responsibilities:

- Opening/Closing the space daily.

- Screening for members/non members.

- Greet everyone who comes into the space, and provide tours for new members and other interested parties.

- Record member activities for tracking hours in respective software.

- Accepting packages and sorting mail.

- Tidying and stocking up to ensure our space continually reflects who we are and what we value.

- Keeping space tidy throughout the day including monitoring & organizing shoe racks arrangement.

- Working together with house keeping to ensure space is clean, drinking water supplies are sufficient etc.

- Inform related parties for member birthdays to make little celebration.

- Keep notes and record messages from guests to obtain feedback for improvement and report it back to the management.

- Assisting Outpost members for F&B reservations.

- Conduct administrative assistant tasks as necessary.

- Introduce new members to the community and facilitating connections

- Administrative assistant/task.

- Answer incoming calls and address guest questions & inquiries.

- Support event and community activities in the space and work closer with the Experience & Community team.

Who are we looking for?

• We are looking for a person who is responsible for all Monitoring, Repair and Preventive Maintenance of operations equipment in the property. Helping Team to carry out the repair or preventive maintenance of all equipment in the property, act as a team leader among the technician, give instruction or guidance to execute the job.
• Responsibilities include:
• Take immediate action for all out of order / not functions equipment which effect to the operations or affect the member comfort even if it is needed longer hours to fix until done.
• In charge of maintaining all equipment in the property, take daily, weekly and monthly check of all equipment.
• Monitor all works carried out by outside contractors such as maintenance contracts or new works / upgrading.
• Give training for sharing knowledge to technicians in order to carry out the job effectively and efficiently.
• To operate and maintain all mechanic and electric system which consist of welding, fire alarm system (if any), refrigerator, plumbing, air conditioning, other machines, kitchen equipment, structural, electronic, sound equipment, etc and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensure the safety and comfort of the members and employees.
• Responsible for repair and maintain of all mechanical and electrical equipment and minor installations.
• Completes jobs as per job cards for the Preventive Maintenance Program.
• Assist in all general works of the department as required.
• Job Requirements:
• Understand english (speaking & writing) are preferred
• Graduates Diploma in technical or minimum from technical senior high school with minimum of one year of experience in similar position.
• Maximum 38 years old
• Good personality, mature and a team player as well as work under pressure important to be the technician to engineering.
• Must be able to be part of a team work, analyze problems, and take decision to fix the problems, in order to smooth the property operations.
• Self motivated, good analytical skill, be able to conduct prompt decision making and take a quick solution.
• Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.

• Membersihkan dan merawat kebersihan kamar tamu, area umum, studio yoga dan fasilitas lainnya sesuai dengan standar perusahaan.
• Mengganti linen dan peralatan kamar sesuai jadwal atau permintaan tamu.
• Memastikan persediaan perlengkapan kebersihan seperti sabun, shampoo, dan tisu tersedia dalam jumlah yang memadai.
• Melakukan pembersihan menyeluruh pada area umum seperti lobi, koridor, dan toilet umum.
• Mengelola dan membuang sampah dengan aman dan sesuai prosedur.

Tanggung Jawab Utama:

• Menerima dan mengarahkan tamu atau pengunjung yang datang ke kantor atau lokasi perusahaan.
• Menangani panggilan telepon masuk, pesan dan meneruskan ke bagian yang bersangkutan.
• Menyediakan informasi dasar kepada tamu mengenai perusahaan, produk, atau layanan.
• Menyusun dan mengatur jadwal pertemuan atau janji untuk staf atau tamu.
• Menangani surat-menyurat dan email yang masuk serta keluar.
• Memastikan ruang tunggu atau area resepsionis tetap bersih dan rapi.

Melakukan penjualan produk wifi (Fiber Optic) secara door to door. 

Tanggung Jawab Utama:

• Mengelola administrasi harian kantor, termasuk pengelolaan dokumen, surat-menyurat, dan pengarsipan.
• Menyusun dan memelihara jadwal pertemuan, reservasi perjalanan
• Menangani komunikasi internal dan eksternal, seperti menerima dan meneruskan informasi, serta menyusun dan mengirim surat.
• Mengelola inventaris kantor dan melakukan pemesanan bahan atau perlengkapan kantor yang diperlukan.
• Memberikan dukungan administratif kepada departemen atau tim dalam proyek-proyek khusus atau kegiatan-kegiatan tertentu.
• Memastikan kepatuhan terhadap kebijakan dan prosedur perusahaan dalam kegiatan administratif.

Tanggung Jawab Utama:

• Menangani pertanyaan dan kebutuhan pelanggan melalui telepon, email, atau langsung.
• Mengidentifikasi peluang penjualan baru dan mengembangkan hubungan dengan pelanggan potensial.
• Memproses pesanan, mengelola inventaris, dan memastikan pengiriman tepat waktu.
• Memberikan informasi produk atau layanan yang jelas dan akurat kepada pelanggan.
• Memastikan kepuasan pelanggan dengan menanggapi keluhan atau masalah secara efektif.
• Mengikuti prosedur internal untuk pelaporan dan dokumentasi aktivitas penjualan dan layanan pelanggan.

Mengawasi pelaksanaan program perawatan (maintenance), bangunan, fasilitas, dan peralatan-peralatan perusahaan

Melakukan proses administrasi yang baik demi tercapainya tujuan program maintenance secara efektif dan efisien

Membantu kelancaran pelaksanaan tugas operation

Deskripsi Pekerjaan :  

Memeriksa kualitas dan kuantitas bahan baku yang datang dari supplier

Memajang barang-barang yang akan dijual dalam keadaan rapi dan layak

Melaksanakan inventory harian dan bulanan

Bertanggung jawab terhadap area toko

Melayani customer dengan customer service yang baik

Kualifikasi:

Pendidikan minimal SMU / sederajat

Terbuka untuk lulusan baru 

Memiliki kemampuan komunikasi dan customer service yang baik

Disiplin dan memiliki motivasi yang tinggi dalam bekerja

Dapat bekerja sama dengan team

Bersedia kerja shift dan pada saat weekend/public holiday

Bersedia ditempatkan diseluruh area Bali

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan

•  Melakukan pemeriksaan mesin dan mengisi daftar periksa

• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan

•   Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung

•  Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera

• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin

•  Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)

•  Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas

•  Memastikan lingkungan kerja selalu bersih

•  Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja

•  Bekerja dengan aman sesuai dengan prosedur kerja

• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan
• Melakukan pemeriksaan mesin dan mengisi daftar periksa
• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan
• Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung
• Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera
• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin
• Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)
• Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas
• Memastikan lingkungan kerja selalu bersih
• Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja
• Bekerja dengan aman sesuai dengan prosedur kerja
• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Melakukan Preventive, Predictive, dan Corrective peralatan Instrument dan Automation di Finishing Area
• Mampu melakukan modifikasi program PLC
• Melakukan Trouble shooting peralatan Instrumentasi seperti Pneumatic, Hydraulic dan Electronical devices.

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