To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

Our client is an airlines and aviation company.

We are looking for an experienced Executive Assistant for their growing team in Jakarta.

Job Requirements

• Coordinate and manage the CEO and other expat executives' schedules, including meetings, appointments, and travel arrangements
• Anticipate potential scheduling conflicts and proactively resolve them
• Serve as the primary point of contact between the CEO and internal/external stakeholders
• Draft and edit emails, memos, reports, and other documents on behalf of the executives
• Arrange domestic and international travel, including flights, accommodation, and transportation
• Create detailed itineraries and provide necessary travel documents
• Organize and maintain confidential files, records, and documents
• Assist in the planning and coordination of corporate events, conferences, and executive retreats
• Prioritize and manage multiple tasks simultaneously, ensuring deadlines are met

Candidate Requirements

• Bachelor's degree in a related field
• Proficiency in English and Indonesian is required
• Proven experience as an Executive Assistant or similar role
• Excellent organizational and time-management skills
• Flexibility of travel is required
• Strong written and verbal communication skills
• Discretion and ability to handle confidential information with professionalism

We are looking for a Senior Data Analyst who will conduct research and in-depth analyses to drive revenue and business growth. You will also translate the analysis into impactful insights and recommendations for diverse stakeholders and management. Overall, your day-to-day responsibilities will revolve around:

• Serving as a strategic advisor, partnering with cross-functional teams to understand business objectives, challenges, and opportunities
• Collaborating with business stakeholders (Growth, Product, Marketing, etc) to develop data-driven strategies and action plans to optimize business processes, improve operational efficiency, and drive cost savings
• Analyzing customer behavior and segmentation to identify acquisition, retention, and satisfaction opportunities
• Identifying and implementing A/B testing and experimentation initiatives to evaluate the impact of different strategies, features, and campaigns
• Translating data analysis findings into clear, concise recommendations to drive revenue growth, optimize marketing initiatives, and improve product performance
• Conducting comprehensive data analysis, leveraging advanced statistical methods and analytical tools to uncover actionable insights and trends
• Developing impactful reports, dashboards, and presentations to communicate insights, recommendations, and progress to stakeholders at all levels of the organization

• A Bachelor's degree, preferably in Computer Science, Statistics, Mathematics, Economics, or Engineering
• Have at least 2 years of relevant work experience in management/strategic consulting, banking, fintech, e-commerce, and/or start-ups
• Experience in analyzing & quantifying complex strategic issues tied to long-term business growth
• Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau
• Strong business sense and ability to articulate complex analysis results to a wide range of audiences, and translate these to actionable business insights
• Possess structured critical thinking and detail-oriented
• Effective communicator to both technical and business audiences

• Capital market sharing session
• Flexible work arrangement
• Self development program
• Health insurance benefits
• Well being and counseling program

ABOUT THE ROLE

• Request green light shipment from network.
• Create booking to carrier and obtain booking confirmation.
• Booking confirmed to shipper / truck coordinator.
• Received SI from customer and send to network to have green light.
• Provide shipping schedule to network and customer.
• Create booking and send to carriers.
• Obtain booking confirmation from carrier and send to customers.
• Booking confirmed to shipper / truck coordinator

• Bachelor’s degree from recognized university or relevant qualification
• Minimum 1-2 years of experience in an Logistics-Freight Forwarding and Transport company in a fast paced and dynamic multi-cultural MNC environment
• Meticulous with strong analytical & Problem Solving Skills
• Strong communication skills, Excellent oral, written and presentation skills in English

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously, we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

You’ll also get to:

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus
• Current enrollment in a related BS or Masters university/college, preferably in secretarial or administration management
• Fresh graduates are welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).
• Strong desire to learn along with professional drive
• Solid understanding of the different social networks
• Excellent verbal and written communication skills
• Passion for the PR industry and its best practices

Key Success Factors

• Strong problem-solving and communication skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About Us:

We are a leading financial technology company dedicated to providing innovative solutions to the Indonesian market. Committed to addressing the unique financial challenges and pain points faced by individuals and businesses in Indonesia, our mission is to empower our users with accessible, convenient, and reliable financial tools that improve their financial well-being and quality of life.

Role Requirements:

1. Experience in creating digital product designs (experience in marketing designs is a plus!), with a minimum of 2 years of full-time working experience.
2. Ability to create appealing visuals and ensure a usable experience within the product.
3. Comfortable dealing with abstract problems and data, and adept at turning them into tangible solutions.
4. Understanding of local Indonesian context and the financial pain-points faced.
5. Comfortable with speaking and writing in casual English.
6. Most importantly, must be willing to learn.
7. Bonus: Comfortable with creating digital product copywriting.

Role Description:

1. Design the experiences, visuals, and voices of our mobile app & websites.
2. Ensure an appealing visual and usable experience within the product.
3. Conduct experiments to identify the ideal experiences that resonate best with users.
4. Collaborate closely with engineers to implement your designs into working mobile apps.
5. Maintain close contact with our users to identify their needs and pain points.

• Opportunity to work on innovative digital product designs that cater to the Indonesian market's unique context and financial pain points.
• Collaborate with a diverse team of professionals dedicated to creating impactful solutions.
• Receive mentorship and professional development opportunities to enhance your skills and expertise.
• Flexible work environment that encourages creativity and learning.
• Competitive compensation package with opportunities for growth and advancement within the company.
• Health and wellness benefits, including medical insurance and gym memberships.
• Generous vacation and leave policies to promote work-life balance.
• Company-sponsored events and team-building activities to foster camaraderie and collaboration.

1. Melayani kebersihan Kantor

Outlet Barista (Sapori Deli)

As a Barista of Sapori Deli, aside from crafting exceptional coffee beverages, you will also provide excellent customer service in a five- star deli and restaurant environment. You will work closely with the kitchen and service staff to ensure efficient operations and maintain high-quality standards. The ideal candidate is passionate about coffee, attentive to detail, and thrives in a dynamic team environment.

Employment will be under local contract. Open for Indonesian citizens only. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities.
• Career development opportunities with national and international promotion opportunities. The sky is your limit.

What you will be doing:

• Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks according to established recipes and standards.
• Operate coffee-making equipment such as espresso machines, grinders, and brewers with precision and care.
• Ensure consistent quality by accurately measuring ingredients, monitoring brewing parameters, and maintaining cleanliness of equipment and work area.
• Provide friendly and efficient customer service, taking orders, and answering questions about menu items.
• Maintain a clean and organized coffee station, including restocking supplies and managing inventory.
• Collaborate with kitchen staff to coordinate orders and ensure timely delivery of food and beverages.
• Handle cash and credit transactions accurately and efficiently, following established procedures.
• Uphold food safety and sanitation guidelines, including proper handling of food and adherence to health code regulations.
• Assist in training new team members on coffee preparation techniques, menu items, and customer service standards.

Do you believe that English helps change people’s lives?

Do you want to have great achievements with your skills in one of the biggest education institutes around the world? Join Wall Street English to unleash your potential and reach your dream!

Why Join Our Training Program?

• We offer a unique learning method that helps people succeed in learning the English language, which opens a whole world of both personal and professional opportunities.
• Wall Street English is a fun, dynamic, experienced, hard-working and friendly working environment that exceeds Members expectations every day. Our commitment to quality services and support continues to propel our growth and success.
• We are a premier provider of motivated and highly trained consultants and professional personnel who have the unique skills and expertise necessary to help our Members meet their individual and business goals in a cost-effective manner.

Job Description:

• Represent Wall Street English brand by adhering to corporate identity.
• Sell the WSE language course to prospective members using the WSE sales methodology
• Engage and communicate with guests and/or potential customers.
• Deliver prepared communication or conversation that describe WSE product or services, in order to persuade prospects or potential customers and gain their trust to come to Wall Street English centres.
• Build and develop a good relationship with the guests.
• Go above-and-beyond to reach individual and team's target.
• Training days will be 5-6 days a week, days off may not be on weekends.

• Preferably min. 1 year B2C sales experience
• Ambitious, self-motivated, disciplined and result-oriented
• Willing to go the extra mile, is energetic, caring and service oriented
• Creative self-starter with entrepreneurial spirit
• Genuinely curious about meeting new people and knowing more about prospects and members
• Passionate about education and selling
• Computer and internet moderate skill.
• Excellent communication and time management skills
• Professional in both, appearance and attitude
• Highest level of integrity and ethics
• Good command in English would be an advantage

Get to Know This Program:

Sales Executive Training is a comprehensive program that provides trainees with intensive exposure to sales functions to accelerate your careers and prepare you to become experts in the future. You will be trained to approach potential leads and current Members, as well as to identify their dreams and recommend Wall Street English products to fulfill their needs.

Program Highlight:

• An intensive 1-month sales training conducted by high proficiency trainers and leaders.
• Opportunity to learn and get paid at the same time with a daily allowance of IDR 150,000 / day.
• Sales Training certificate upon graduation of the program.
• Opportunity to be offered a full-time sales position upon graduation.

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at South Jakarta
8. Starting as soon as possible

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Fungsi Utama Jabatan

Mengelola hal-hal yang berkaitan dengan Building Project agar dapat terlaksana dengan baik dari segi Mutu, Waktu, Biaya, K3 dan 5R dengan melakukan perencanaan, scheduling, monitoring dan evaluasi secara menyeluruh.

Tanggung Jawab dan Tugas Jabatan

1. Menyusun target jangka pendek departemen dengan memperhitungkan faktor internal dan eksternal serta inisiatif divisi untuk memastikan target yang ditetapkan selaras dengan yang ditetapkan perusahaan
2. Membuat prioritas perencanaan tahunan yang meliputi inisiatif program kerja dan anggaran keuangan untuk mencapai target yang telah disusun
3. Melakukan perencanaan (budgeting, scheduling) tahunan terkait pembangunan store baru, renovasi, bongkaran dan perbaikan store-store yang ada untuk mendukung pengembangan bisnis perusahaan
4. Melakukan koordinasi dengan pihak internal dan external (Asset, SPE, Purchasing, Design, Landlord) terkait pembangunan store baru, renovasi, bongkaran dan perbaikan store-store yang ada untuk mendukung pengembangan bisnis perusahaan.
5. Melaksanakan review biaya bersama dengan estimator terhadap penawaran kontraktor/vendor untuk memastikan biaya sesuai dengan target budget yang telah ditetapkan
6. Mengajukan/memilih kontraktor/vendor dalam pelaksanaan project agar sesuai dengan Quality, Time, dan Cost yang telah ditetapkan.
7. Membuat, memeriksa, dan mengevaluasi metode kerja untuk mencapai target mutu, biaya, waktu pelaksanaan project, maupun selesainya pekerjaan dan perbaikan perbaikan store.
8. Monitoring dan evaluasi terhadap pelaksanaan project dari segi Mutu, Waktu, Biaya, K3 dan 5R untuk mencapai target Quality, Time, Cost, dan Zero Acciden
9. Melakukan penilaian terhadap kinerja kontraktor/vendor agar sesuai dengan Quality, Time, dan Cost yang telah ditetapkan
10. Melaksanakan rapat mingguan tim building project maupun rapat mingguan masing masing project untuk memonitor progress pencapaian.
11. Membuat laporan progress pekerjaan mingguan/bulanan kepada atasan untuk dapat dievaluasi
12. Memberikan motivasi,arahan,instruksi, koreksi kepada bawahan dan juga melakukan penilaian, evaluasi terhadap kinerja bawahan.
13. Menjalin sinergi dan hubungan baik dengan lintas departemen untuk mendukung aktivitas departemen
14. Memberikan arahan dan memastikan program pengembangan tim berjalan untuk meningkatkan kompetensi yang dimiliki.

1. Lulus min S1 Teknik Sipil
2. Mampu mengoperasikan Ms Office
3. Mampu mengoperasikan Autocad
4. Pengalaman di posisi yang sama min 3 tahun
5. Mampu berkomunikasi dengan baik
6. Memiliki pengalaman sebagai pelaksana dan pengawas lapangan/proyek.
7. Penempatan di Jakarta Barat

1. BPJS Kesehatan
2. Jamsostek
3. Jaminan pension
4. Asuransi kesehatan
5. Cuti
6. THR
7. Kenaikan gaji tahunan
8. Insentif

• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Helps the sous chef  in all his/her duties
• Carries out and coordinates the organisation, preparation, production, presentation and assures the high standard of culinary services offered to guests with guidance of sous chef
• Helps, guide, and supervise commis to improve their skills for career development

This position is Contributes to guest satisfaction by:
· Preparing "hot" and/or "cold" dishes in line with the supervisor's instructions
· Helping deliver dishes
· Respecting the food health and safety standards and procedures
· Participating in the effective management of raw materials

• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Answers the outlet telephone in friendly manner, gives information and promotes the outlets, takes reservation

What you will be doing:

• Assists the Asst. Outlet Manager to manage the team
• Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

Is guests' 1st contact with the hotel and guides them inside.

 What you will be doing:

• To ensure the smooth operation of the in-house transportation as reflected in the daily transportation schedule
• To perform according to the transportation requests
• To report on time for any transportation requests from respective departments
• To prepare a transportation summary reflecting the mileage usage by respective departments for submission to Bell Captain on a weekly and monthly basis with the approval from Front Office Manager or Assistant Front Office Manager

This position is to helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments. Helps employees improve their skills and provide support for career development.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team
• Checking the discrepancies report from Housekeeping
• Is capable of moving people from their rooms and handling difficult situations
• Ensure that Evalpack procedures are well implemented and respected

A Chief Concierge or Assistant Chief Concierge will be responsible for overseeing the concierge department. They are responsible for ensuring that the highest levels of customer service are provided to guests, and that their needs and requests are met in a timely and efficient manner.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team

Reporting to the Marketing Communications Manager you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing activities for all departments within the hotel.

 What you will be doing:

• To coordinate public relations activities with Marketing Communication Manager
• To ensure promotional materials are distributed to all concerned on time (i.e. press release, F&B promo, Hotel promo, etc.)
• Keep close and maintain relations with media, both local and international at all times
• Responsible for the administration task (payment administration, purchase request administration, internal/external correspondence, press monthly clipping and filling form system).
• Manage all social media channels of hotel
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising

Reporting to the Director of Sales & Marketing you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing strategy for all departments within the hotel.

 What you will be doing:

• Measures, interprets, prioritizes and evaluates the effectiveness of marketing communications activities through an ROI analysis and adjust as necessary
• Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
• Recommends and develops proposals and directs and implements below the line sales promotions, with external partners such as credit card companies, banks, department stores, airlines, etc. to support the advertising and sales campaigns.
• Closely works with e-Commerce/Revenue Manager to maximize use of the targeted market information including customer profile, behavior, and yield for the planning and evaluation of marketing communications.
• In-coordination with e-Commerce who serves as the Webmaster for hotel's Webpage and Internet related exposure and advertising

The position of In-Room Dining Order Taker serves the essential purpose of providing exceptional in-room dining experiences to guests. As an In-Room Dining Order Taker, the primary responsibility is to receive and process guest orders accurately and efficiently, ensuring prompt delivery of high-quality food and beverage items to the guest's room. This role plays a crucial part in maintaining the hotel's reputation for excellence by ensuring that guests receive personalized, professional, and memorable dining services tailored to their specific preferences and requirements. The In-Room Dining Order Taker acts as a key point of contact for guests, offering menu recommendations, taking special requests, and ensuring exceptional service standards are upheld. This position requires excellent communication skills, attention to detail, and a passion for delivering unparalleled guest satisfaction. 

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation