Get to Know Us

In the Amoda tech team, you will work on cutting-edge web applications and software ranging from construction management, hospitality management, client-facing booking systems in the form of web applications to mobile apps. We are a small team that thrives on innovation and growth. Constant learning and improvement is in our DNA. Our aim is to make software in construction that is innovative, reliable, and amplifies the sector in a way not imagined before. You are going to be the QA pioneer of Amoda, so there will be some liberty regarding creating standards on the QA-side

Job Responsibilities

• Market Experimentation
  Reach out to different potential clients and find out about their pain points to see where our product stands.
• Market Awareness
  Conduct market research and competitive analysis to identify trends, opportunities, and potential threats, ensuring our product remains competitive.
• Cross-Functional Collaboration
  Collaborate closely with cross-functional teams including design, engineering, marketing, and customer support to deliver high-quality digital experiences.
• User-Centric Approach with Integration
  Champion a user-centric approach to product development, gathering user feedback and conducting usability testing to inform decision-making. Availability to visit our potential client site is a must. Able to ideate short-term and long-term goals of a user’s problem and manage their expectations.
• Product Metric Tracking (Data Driven)
  Define key performance indicators (KPIs) and regularly analyze product metrics to measure the success of the B2B application.
• Release Management
  Plan and oversee product releases, coordinating with development teams to ensure on-time delivery of new features and updates.
• Continuous Improvement
  Continuously iterate and improve the application based on user feedback, industry best practices, and emerging technologies.
• Stakeholder Communication & Management
  Communicate product updates, progress, and strategy to stakeholders at all levels of the organization and external users.

• Bachelor's degree in a related field; MBA or equivalent is a plus.
• Around 2+ years of experience in Digital Product Design.
• Task prioritization given constraint.
• Proven experience as a Digital Product Manager with a focus on B2B applications (Web app & mobile).
• Strong understanding of user-centered design principles and methodologies.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Proficiency with product management tools and analytics platforms.
• A track record of successfully delivering digital products both 0-1 and 1-10 that meet or exceed user expectations.
• Ability to thrive in a fast-paced, dynamic environment.
• Able to convey information to team through graph, diagram, and LoFi Design
• Experience with Agile/Scrum methodologies is preferred.

Definisi Job Function Risk Management:

Menetapkan kerangka dan strategi manajemen risiko secara keseluruhan, pengembangan kebijakan dan tata kelola risiko, serta implementasi dan pemantauan prosedur manajemen risiko, termasuk mengidentifikasi, menilai, dan memitigasi risiko di berbagai aspek, termasuk namun tidak terbatas pada risiko proses bisnis, risiko strategi, risiko keuangan, dan risiko bisnis lainnya.

Jurusan yang dipersyaratkan:

Administrasi, Manajemen, Akuntansi, Aktuaria, Ekonomi Manajemen, Manajemen Keuangan, Ilmu Hukum, Teknik Industri

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

Definisi Job Function Supply Chain Management:

Menjalankan fungsi pengelolaan pengadaan, mencakup didalamnya kegiatan kontrol dan monitoring proyek pengadaan, pengelolaan kebijakan dan prosedur pengadaan, serta operasionalnya.

Jurusan yang dipersyaratkan:

Administrasi, Manajemen, Logistik & Supply Chain , Logistik & Inventory Management, Ilmu Hukum

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Description

Sales Development

• Identify and build new and existing sales channels within Indonesia to grow the brand.
• Deliver sales objectives in retail sales, net sales and delivering targeted gross margin, ensuring long term sustainable growth.
• Steer profitability of the business for both trade accounts or brand owned boutiques.
• Partner and negotiate to drive strong support by partners to achieve business objectives.
• Maintain and develop collaborative relationships ensuring long term sustainable growth.
• Drive sales growth through educating and motivating beauty advisors/ cast members
• Navigate and drive solutions for complex situations.
• Effectively manage and drive retail KPIs like conversions, traffic, basket and etc to elevate performance of animations, stores and staff.
• Effectively manage and drive store animation or large-scale event through activation of field staff and working with marketing and education.
• Understanding opportunities within markets, work with regional team to develop business plans for new doors and to increase sales for existing via instore events, brand activation
• Partner closely with marketing to drive launch, animation and sales.
• Support regional educational manager to plan, schedule and facilitate in-store and classroom trainings
• To be the face of LUXASIA to the trade partners to build strong rapport, partnership and relationship.
• Perform regular field visits to ensure strong field engagement and door checks to ensure that inventory, visual merchandising standards and maintenance are maintained as per brand standard, and share competitive insights within internal stakeholders
• Supports to train and field coach the Bas or retail partners to ensure the driving of sales.

Manage the Product, Channel, Retail & Stock Planning

• Drive the achievement of the retail and net sales budgets (sell-in & returns) based on accurate forecasting and planning.
• Support the net sales management through effective reporting and communication to the internal team and business control. • Manage and support the fulfilment need of trade and retail for ad-hoc transfers and delivery planning when necessary.
• Manages the day to day operations Digital Channel to ensure accuracy and sales planning. Support of the Sales Planning Process of Indonesia
• Participate in the definition of the sales planning (Forecasting rounds, retailer targets etc.)
• Manage the product allocation process in conjunction with Indonesia
• Manage and monitor the planning and ordering of products (newness, seasonal, animation activations and regulars) by the trade EDIs and retail team, in conjunction with marketing and sales
• Manage stock forecast and inbound shipments to Indonesia.

Sales & Trade Campaigns Support & Management

• Drive and manage the trade and retail animation process from sales, inventory planning, operations, and people planning), while engaging with effective incentive drivers to deliver results.
• Manage compliance in trade returns process and ensure the budget tracking and management.
• Analyze and manage inventory holdings for all channels at healthy level.
• Drive the people planning for retail team to ensure optimization and SOPs are observed.
• Manage the retail people and the team planning budget.
• Strategize and manage the payroll planning, tabulation and checks for retail payout.

• With a Degree in Business Management or equivalent
• With at least 8 years of relevant of working experience in sales for Retail, FMCG, Sales or Beauty.
• A passionate, self-starter, keen learner with an entrepreneurial mindset.
• A good people leader, team player with a positive mindset.
• Savvy, relational team player and people leader with extensive self-awareness, impartial and objective.
• Strong ability to work with ambiguity and able to excel in a start-up environment.
• Business-minded and possesses good problem-solving skills
• Well organized and committed to accuracy at all levels of details
• Focused, efficient, skilled in transversal projects and multitask environment
• Possess an excellent, communication skills in oral and written
• Experience in and enjoys operating in a fast-paced environment
• Experience in working with retailer network and Sephora is key.
• Strong in Excel and Powerpoint.
• Able to work well in multicultural environment
• Excellent written and verbal communication skills, including ability to present to top decision makers.
• Fluent in English. Bahasa Indonesia language will be a must.

1. •Supervising Front Office, Housekeeping and Maintenance
2. •Manage hotel operations to maximize profitability and to ensure superior guest experience
3. Manage room inventory and pricing strategies in coordination with the revenue management team to optimize occupancy rates and revenue.
4. Coordinate with the maintenance department to ensure all guest rooms and public areas are in excellent condition and any issues are promptly addressed.
5. Handle guest complaints and feedback, taking immediate corrective action when necessary to resolve conflicts and prevent recurrence.
6. Prepare and manage the budget for the rooms division, including forecasting and controlling expenses to meet financial objectives.
7. Train, mentor, and evaluate the performance of rooms division staff, promoting a culture of high performance and continuous improvement.
8. Liaise with the sales and marketing department to support promotional activities and accommodation packages that enhance guest experience and hotel revenue

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives for example by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. Working within our function departments, you would be supporting all of our businesses.

We are looking for a qualified HR business partner to oversee all human resources operations and ensure they’re aligned with our business goals. Our ideal candidates should have solid experience with HR practices and employee management. You will communicate with the board of directors and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. Ultimately, you should be able to act as a consultant on human resources management and organizational changes.

Responsibilities

• Identify appropriate training needs development and business strategy by creating a Training Need Analysis (TNA).
• Design, both internally and with external vendor training, solutions to meet training needs. This can be in the form of coaching, classroom training, 1 on 1 session, on the job training and e-learning.
• Reviewing the training that has been carried out and making improvements to TNA next (PDCA).
• Ensure that the training budget is used effectively and training expenditures do not exceed the specified budget.
• Provide support and direction to leaders regarding matters related to Learning and Development.
• Prepare and coordinate the preparation of career planning and succession plans together with the Regional Sales Manager (RSM), Sales Director (SD) and Sr. Marketing Manager.
• Provide recommendations to RSM, SD and Sr. Marketing Manager in progress career development such as promotion, transfer, demotion and training programs regarding the PDR results.
• Collaborate with Industrial and Employee Relations Officers in developing programs that can foster and increase a sense of togetherness and strengthen teamwork.
• Helping RSM, SD and Sr. Marketing Manager in following up on the action plan which was made based on the results of the YVC survey.

1. S1 Management/Psychology/Finance/Business Administration (or any related major)
2. Have min 4 years of experience as an HR Generalist or as a trainer.
3. Excellent in English both Verbal and Written
4. Good communication skills (verbal and written) at all levels
5. Have the ability to design and create various types of training
6. Have knowledge of budget preparation and management
7. Understand strategy and business processes
8. Ability to make presentations
9. Ability to provide coaching
10. Ability to work with little supervision
11. Have skills in providing solutions (problem-solving)
12. Having knowledge of HR Strategy/Processes (Talent Attraction, Development, and Retention)

• Basic Salary
• Allowance
• Performance Bonus
• Career path

MidPlaza Holding is seeking a talented and experienced Human Resources Manager to join our Corporate Office team. As the Human Resources Manager, you will be responsible for overseeing all aspects of the HR function across the organization. You will work closely with the leadership team to develop and implement HR strategies and initiatives that support the company's goals and objectives. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

Responsibilities:

• Develop and implement HR policies, procedures, and initiatives to support the company's goals and objectives.
• Manage employee relations and ensure a positive and productive work environment.
• Collaborate with managers to address employee performance and conduct performance evaluations.
• Manage compensation and benefit.
• Ensure compliance with all relevant labor laws and regulations.
• Oversee the HRIS system and maintain accurate employee records.
• Participate in strategic planning and provide HR-related input and recommendations.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• Minimum 10 years of experience in HR roles, with at least 5 years in a managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives
• Experience in compensation and benefit.
• Strong understanding of labor laws and regulations.
• Proficiency in HRIS systems and Microsoft Office.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry is a plus.

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

A-Pioneer Future Leaders Program is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all around Indonesia.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement all around Indonesia
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

We are looking for an Analytics Manager to organize our analytics function and manage our team of analysts. You will implement tools and strategies to translate raw data into valuable business insights. In this role, we expect you to have strong logical reasoning skills and business intelligence. The ability to communicate effectively is essential. If you also have solid industry experience, we’d like to meet you. Your goal will be to help our business use data to drive high performance and quality.

• Provide direction for a team of data analysts
• Take the lead on developing process for effective data analyst and reporting
• Develop and monitor project plans, track and follow up on risks, accurately report progress agains milestones to keep project/initiatives on schedule
• Proactively anticipate ssues and provide a perspective to leaders/teams for how to deliver practical solutions to business unit leaders

• Bachelor's Degree in Statistics/Mathematics/Computer Science or another quantitative field
• Min. 5 years experience in Data field is a must
• Data analyst Skills are essential
• High comfort level working in a fast - paced, result-oriented culture
• Able to manage competing, high priority demands; prioritizing workload, managing projects and multiple responsibilities agains strict deadlines

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
• Only Indonesian may apply, we are not supporting for any Visa
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Remuneration:

• $7,000 to $10,000 with Variable Bonus
• Work Location: Singapore

Responsibilities:

• Lead and manage a team designers.
• Lead project communication, liaising with design, clients, construction, supplier, and contractors’ teams.
• Oversee design and creativity on projects from concept design and space planning to development and presentation.
• Produce concept work using hand sketches and a variety of digital and traditional media.
• Produce and check drawing packages for schematic and detail design stages.
• Attend client meetings independently or with project leader support, contributing to client presentations.
• Source reference material and conduct research to ensure materials and products are fit for purpose.
• Contribute to business development, pitches, proposal writing, and presentations.
• Participate in pitching sales and presentations to potential clients.
• Participate in site measurement, layout planning, and material selection.
• Ensure successful delivery and completion of projects within agreed timelines and budgets.

• Bachelor’s Degree in Interior Design
• Proficiency in AutoCAD, Adobe Photoshop, SketchUp, and Microsoft Office.
• At least 10 years of experience in Corporate Office Interior Design.
• Demonstrated experience in leading a team.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

• Make a financial reporting.
• Preparing and reviewing monthly taxes, WHT and VAT
• Manage tax filings and payments, including VAT, corporate income tax, and other applicable taxes.
• Preparing memorial journal
• Reviewing general ledger, account payable, and account receivable
• Ensure compliance with local and international tax regulations, particularly those related to digital transactions.

1. Able to prepare complete financial reports in accordance with General Financial Accounting Standards (SAK) along with analysis and problem solving from the results of the analysis
2. Master the latest Tax Regulations
3. Prepare tax planning and SPT report
4. Experienced in dealing with financial audits from government regulators such as DJP, BI, OJK, etc
5. Master the logic of financial reporting systems/applications that are integrated between systems/applications/modules
6. Act as an active whistle blower / reporter for each Journal of unusual anomalous transaction activity

Job Responsibilities:

• Develop a risk-based annual internal audit plan for business areas as well as across operational, financial, compliance and risk management audits
• Ensure the adequacy of policies and procedures for managing and mitigating risks, the effectiveness of the implementation of policies and procedures, the quality of parameters applied to identify risks, and the effectiveness of the implementation of human resource management policies and procedures
• Ensure the effectiveness that the implementation of AML-CFT programs
• Ensure that internal audit activities are completed in a timely and efficient manner in accordance with standards established by industry best practices and the relevant risk and regulatory environment, and provide country management with assurance that local regulatory requirements as well as the expectations of the local regulators are fully met
• Communicate root causes of identified issues, associated risks, including recommendations for improvements in business processes, on the current and future business model and operating environment and ensure that actions plans are properly implemented by management
• Ensure that sufficient audit evidence and documentation is obtained to support audit findings
• Deliver high quality audit reports in a timely manner with audit issues focused on key risks, root causes, materiality, potential solutions and succinct messages
• Collaborate with stakeholders to identify potential red flags and ensure that insights to emerging risk and controls are identified and managed
• Estabilish and monitoring to internal’s applicable SOPs

• Develop a relationship with key accounts and growth existing clients
• Responsible for the grooming clients and ensure for business growth opportunities.
• Ensure for the timely and succesful delivery of our solutions according to client needs
• Responsible for first training (if needed) of how to use our services
• Building a great relationship with clients
• Monitoring transaction data for every LIVE merchant for business growth opportunities

Job Description

• Develop a relationship with key accounts and Lead Customers
• Responsible for the integration process of each merchants
• Ensure for the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for first training (if needed) of how to use our services
• Responsible for traffic each merchant for the first 3 months
• Build a great relationship with partners

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.