Total 180 F&B / Tourism / Hospitality job vacancies in gedung kompas gramedia jl palmerah selatan no 22 jakarta pusat

Join our team at Cryt as a Hotel Worker in the beautiful country of Croatia. We are seeking individuals who are passionate about providing excellent service to guests and creating memorable experiences.

As a Hotel Worker, you will have the opportunity to work in various roles within the hotel, including front desk, housekeeping, restaurant, and guest services. You will be responsible for ensuring that guests have a comfortable and enjoyable stay at our hotel.

We offer competitive compensation and benefits, as well as opportunities for career growth and development. If you have a positive attitude, excellent communication skills, and a strong desire to work in the hospitality industry, we invite you to apply.

Key Responsibilities

• Assist guests with check-in and check-out processes.
• Handle guest inquiries and provide information about hotel services and amenities.
• Ensure cleanliness and tidiness of guest rooms and public areas.
• Serve food and beverages to guests in the restaurant.
• Handle guest complaints or concerns in a professional and timely manner.

Requirements

• High school diploma or equivalent.
• Prior experience in the hospitality industry is preferred.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexible schedule, including weekends and holidays.

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The Chef de Partie leads and manages western section within the banquet kitchen, ensuring the execution of banquet events and delivering exceptional culinary experiences. They work closely with the Chef de Cuisine and Sous Chef to develop menus, create innovative dishes, and maintain high standards of food quality and presentation. They supervise and train a team of cooks, ensuring efficient and precise food preparation, proper plating techniques, and timely delivery of dishes. They uphold food safety and hygiene standards, monitor kitchen equipment, and ensure the cleanliness of the banquet kitchen.

We at LAN-IT 24 (Germany) are currently looking for IT Supporters Indonesia (Jakarta)

Start: ASAP
Duration: 1 year (with option)
Full time (Mon-Fri/40 hour )

Tasks:

- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware

Requirements:
 
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
 
If you are interested, I would be happy to hear from you. Please send your CV.
 

With kind regards
Kalpna

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Executive Pastry Chef

The Executive Pastry Chef is responsible for the production of all pastries, desserts, breads and other baked products. This position gives operational support to the Executive Chef in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of the property. In addition to overseeing dessert preparation, the pastry chef may handle tasks such as supervising employees, ordering supplies, creating budgets and adhering to sanitation regulations.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Maintain and enhance the pastry & bakery products through creative menu development and presentation. 
• Liaise daily with the Outlet Managers to keep open lines of communication regarding guest feedback.
• Makes sure our products are consistent at all the time.
• Leads the pastry team in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and colleagues as necessary.
• Recognizes superior quality products, presentations and flavor.
• Keep the consistence of all products every day.

The Chef de Partie – Commissary manages the Commissary kitchen, ensuring the preparation and production of high-quality and innovative dishes. They collaborate closely with the Junior Sous Chef – Commissary to maintain the highest culinary standards, uphold food safety regulations, and deliver a diverse range of exquisite culinary offerings. With a keen eye for detail and creativity, the Chef de Partie - Commissary contributes to menu development, implements culinary techniques, and supervises a team of commissary cooks.

Chef de Partie (All-Day-Dining Japanese Section)

Ready for a sizzling career move? We are looking for a Chef de Partie to be in chrage for our Japanese section in our buffet restaurant, Spectrum. You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Actively share ideas, opinions and suggestions to improve the environment and menus.
• Ensure the consistency in the preparation of all food items for buffet menus according to property recipes and standards.
• Monitor the quality of food prepared and portion served throughout the shift.
• Monitor stock movement and be responsible for ordering on your section.
• Communicate effectively with the rest of the team and thrive for guest feedback.
• Follow safety and sanitation policies when handling food & beverage.
• Follow kitchen policies and service standards.
• Keeping the stations clean helps to reduce the chance of food contamination spreading and customers complaining of food poisoning and maintain health and safety in the kitchen.

Demi Chef de Partie (Pastry)

Ready for a sizzling career move? You will play a pivotal role in our pastry kitchen working alongside a fantastic team. You are responsible for the daily pastry and bakery preparation and duties assigned to meet the set standard and qualities. The food you create and serve makes our guests smile and wanting more.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Actively share ideas, opinions and suggestions to improve the environment and product creations.
• Prepare ingredients for pastry and bakery creations. 
• Monitor stock movement and responsible for ordering on your section. 
• Check and ensure correct temperatures of kitchen appliances and food items, and report issues to management. 
• Monitor the quality of pastry products prepared and portions served throughout the shift. 
• Follow safety and sanitation policies when handling food & beverage.
• Follow kitchen policies and service standards.
• Keeping the stations clean helps to reduce the chance of food contamination spreading and customers complaining of food poisoning and maintain health and safety in the kitchen.

Executive Pastry Chef

The Executive Pastry Chef is responsible for the production of all pastries, desserts, breads and other baked products. This position gives operational support to the Executive Chef / Director of Culinary in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of the property. In addition to overseeing dessert preparation, the pastry chef may handle tasks such as supervising employees, ordering supplies, creating budgets and adhering to sanitation regulations.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Maintain and enhance the pastry & bakery products through creative menu development and presentation. 
• Liaise daily with the Outlet Managers to keep open lines of communication regarding guest feedback.
• Makes sure our products are consistent at all the time
• Leads the pastry team in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and colleagues as necessary.
• Recognizes superior quality products, presentations and flavor.
• Keep the consistence of all products every day.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

AYANA Hospitality is currently seeking a highly organized and detail-oriented individual to join our team as a Store Keeper at AYANA Midplaza Jakarta. As a Store Keeper, you will be responsible for managing inventory, keeping track of stock levels, and ensuring timely replenishment of supplies. You will collaborate with various departments to fulfill their material requirements and maintain accurate records of all stock movement. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Receive and inspect incoming goods, ensuring their quality and accuracy.
• Properly store all incoming items in designated storage areas.
• Maintain accurate records of stock levels and inventory movement.
• Monitor stock expiration dates and take appropriate actions.
• Coordinate with various departments to fulfill their material requirements.
• Ensure that all stock is appropriately labeled and easily accessible.
• Prepare and submit regular inventory reports.
• Conduct regular stock checks to identify discrepancies and take corrective measures.
• Follow company policies and procedures for stock management.

• Prior experience as a Store Keeper or similar role, preferably in the hospitality industry.
• Strong organizational and time management skills.
• Attention to detail and accuracy in record-keeping.
• Ability to effectively communicate and collaborate with team members and other departments.
• Proficiency in utilizing inventory management software.
• Physical fitness and ability to lift heavy objects.
• High school diploma or equivalent. Additional certification or training in inventory management is a plus.

The Chef de Partie oversees the section or station within the kitchen, ensuring the smooth and efficient operation of that area. The Chef de Partie is responsible for the preparation, cooking, and presentation of food items according to established recipes and quality standards. They play a crucial role in maintaining the culinary excellence of the hotel by executing culinary techniques, adhering to portion control guidelines, and ensuring consistent taste and presentation. The Chef de Partie also collaborates with the culinary team to contribute to menu development, assists in maintaining kitchen hygiene and safety standards, and supports the training and development of junior kitchen staff. This position requires strong culinary skills, attention to detail, and the ability to work well under pressure to deliver exceptional dining experiences to guests.

We work with renowned and upscale restaurants dedicated to providing exceptional culinary experiences. We are currently seeking friendly and customer-oriented individuals to join our dynamic teams as waiter/waitress. Our jobs are on-site in Germany and Austria and require willingness to relocate. We offer full visa sponsorship and relocation assistance.

Position Overview:

As waiter/waitress, you will play a crucial role making our customers feel comfortabl. The ideal candidate should have at least entry-level experience, preferably with formal education in the hospitality industry, and be eager to take their career to the next level in a new and exciting environment in Germany or Austria.

Key Responsibilities:

• warmly welcoming customers as they arrive in the restaurant
• presenting menus and taking orders
• serving food and beverages
• customer service to ensure satisfaction
• maintaining cleanliness
• handling payments
• coordination with kitchen and bar staff to ensure smooth service

• Previous experience in the hospitality industry
• Formal hospitality education is highly desirable
• Strong passion for customer-service, creativity, and attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Excellent communication and teamwork skills.
• Very good English skills
• Willingness to relocate to Germany or Austria for the position.
• Willingness to learn German
• Flexibility to work evenings, weekends and public holidays

• visa sponsorship if needed
• relocation assistance
• attractive compensation based on German market standards
• 13th + 14th salary every year (in June and December you get 2x the payment)
• 5 weeks of paid vacation every year
• full social benefits such as European health insurance
• on-the-job training and continuous opportunities for learning and growth

We work with renowned and upscale restaurants in Germany and Austria dedicated to providing exceptional culinary experiences. We are currently seeking a talented and ambitious Chef de Partie to join our dynamic teams. With a commitment to excellence, our employers take pride in offering a diverse and innovative menu that reflects our passion for high-quality ingredients and culinary creativity.

Position Overview:

As a Chef de Partie, you will play a crucial role in kitchen operations, contributing to the development and execution of culinary offerings. The ideal candidate should have at least entry-level experience, preferably with formal culinary education, and be eager to take their career to the next level in a new and exciting environment in Germany or Austria.

Key Responsibilities:

• Work closely with the Head Chef and culinary team to prepare and present high-quality dishes.
• Take ownership of a specific section of the kitchen, ensuring all dishes meet the company's standards for taste, presentation, and consistency.
• Collaborate with team members to innovate and enhance menu offerings.
• Adhere to all food safety and sanitation guidelines.
• Maintain a clean and organized workspace.

• Previous experience in a culinary role, with at least entry-level expertise.
• Formal culinary education is highly desirable.
• Strong passion for food, creativity, and attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Excellent communication and teamwork skills.
• Willingness to relocate to Germany or Austria for the position.

• visa sponsorship if needed
• relocation assistance
• attractive compensation based on German market standards
• at least 5 weeks of paid vacation every year
• full social benefits such as European health insurance
• on-the-job training and continuous opportunities for learning and growth

The Beverage Manager plays a pivotal role in overseeing and enhancing the overall beverage operations. This position involves in developing and implementing innovative beverage programs to elevate guest experiences, ensuring seamless coordination with various departments to maintain high standards of service. The Beverage Manager is responsible for managing the bar and beverage team, conducting regular training sessions to uphold service excellence, and collaborating with suppliers to curate an exceptional beverage menu. Additionally, the role involves monitoring inventory, controlling costs, and implementing strategies to maximize revenue.

A Chef de Partie - Japanese Speciality is working on rotating shifts and is in charge of training and supervising the work of the kitchen personnel in their sections. Maintained high-quality Japanese food preparation and service standards in the Arts Cafe kitchen. 

As the second-in-command in the pastry kitchen, the Sous Chef - Pastry is entrusted with overseeing the creation of exquisite desserts and baked goods, ensuring they meet the highest standards of taste, presentation, and quality. This role involves collaborating closely with the Pastry Chef to design and execute menus, manage a team of skilled pastry chefs, and maintain stringent kitchen hygiene and safety protocols. The Sous Chef - Pastry is integral to delivering a world-class dining experience and contributes significantly to the hotel's reputation for culinary excellence within the global hospitality industry.

Are you passionate about Japanese cuisine and ready to take your culinary career to the next level? We are seeking a talented and enthusiastic Junior Sous Chef - Japanese to join our team at AYANA Midplaza Jakarta, a renowned 5-star luxury hotel.

• Minimum 2 years of experience in a similar role or 3 years as Chef de Partie working in a high-end Japanese restaurant or 4-5 star hotels with a strong emphasis on traditional and contemporary Japanese cuisine.
• Strong knowledge and understanding of Japanese ingredients, cooking techniques, and presentation.
• Demonstrated ability to manage a team and oversee the day-to-day operations in a busy kitchen.
• Passion for creating innovative and exciting Japanese dishes, with a focus on quality and presentation.
• Ability to work well under pressure and in a fast-paced environment.
• Excellent communication skills and ability to collaborate effectively with other team members.
• Experience in menu planning, inventory management, and cost control.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and food safety.

We are looking for a Front Office Manager to manage our Front Office operation. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also manage all front desk activities, including calls, reservations and guests services. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our Front Office team provide professional and friendly service to our customers.

• Proven work experience as a Front Office Manager for minimum of 2 years or 4 years in a managerial role
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System and proficient in the use of Microsoft Office
• Excellent communication and good writing skills
• Effective Leadership skills, open minded, problem solver and organizational abilities