Total 138 front office assistant job vacancies in South Jakarta, South Jakarta City

• Manage the operations of all e-commerce platforms via respective enablers, for Bosch Home official stores including execution of promotions and campaigns, order fulfilment, customer experience, product listings and other operational activities
• Manage customers’ inquiries and resolve issues in a timely manner i.e., via creating appropriate chat responses for enablers or other form of communication
• Coordinate with cross-functional departments to manage ecommerce platform
• Work with sales administration/ operations to ensure smooth fulfilment process with excellent customer satisfaction 
• Serve as the lead contact with e-Commerce platforms
• Work with content teams of enablers and internal marketing team to setup product listings, shop-in-shop designs and ensure content are aligned with the brand’s marketing and sales promotion plans
• Plan and execute various online campaigns, activities, and promotions for all e-Commerce platforms.
• Monitor competitors, products, market pricing and customer feedback and recommend improvement
• Conduct post-campaign analysis and day-to-day campaign monitoring
• Support to generate reports for analysis and insights on promotion and campaign performances
• Analyze and identify trends across the online customer shopping journey, provide insights & recommendations to drive additional traffics, and thus promote the sales.
• Analyze online sales performance on a regular basis to ensure the achievement of monthly sales target.
• Work closely with internal stakeholders to monitor and analyze competitors’ activations and promotions at online and offline channels.
• Management & training of e-Commerce enabler/ reseller in (content management, order fulfillment, customer service, campaign design marketing and e-Commerce maintenance).

• Make sure all financial report accurate
• Perform procedure and system of finance and accounting
• Responsible in company accounting needs
• Perform control over the use of budget
• Liaising with internal, external, tax auditor and any other related parties

• Bachelor or Master degree in Accounting, with minimum GPA 3.00
• Having minimum 2 years experience in the managerial position
• Have experience and familiar with SAP system
• Good knowledge of tax regulation and tax planning
• Pro-active, detailed oriented, innovative, good problem solving skills
• Strong leadership, able to work independently under minimum supervision
• High determination to achieve the target and meet the deadlines
• Fluent in English

AYANA Hospitality is currently seeking a highly motivated and customer service-oriented individual to join our team as a Front Desk Supervisor. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.

As a Front Desk Supervisor, you will greet guests, assign rooms, handle complaints, and assist with check-in and check-out procedures. You will also be responsible for providing information about our hotel, amenities, and services, as well as up-selling additional facilities when appropriate.

We are looking for someone with excellent communication and problem-solving skills, as well as the ability to multi-task and work well under pressure. Previous experience in a similar role in a large luxury resort is preferred.

• Minimum of 2 years experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

•Assist guests with check in and checkout, as well as other cashiering duties

•Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

•Handle guests’ complaints and comments tactfully and efficiently

•Handling guests’ mails, messages, and answering of phone calls

•Maintain a high standard of personal appearance and hygiene at all times

PURPOSE OF THE JOB

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

MAIN RESPONSIBILITIES

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

• - Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.
• - Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

Tentang kami

Love, Bonito adalah merek pakaian wanita omni-channel terintegrasi vertikal terkemuka di Asia Tenggara saat ini. Resmi didirikan pada tahun 2010, kami telah berkembang menjadi lebih dari 300 orang dan dengan bangga berkantor pusat di Singapura dengan kehadiran omni-channel di Indonesia, Malaysia dan waralaba ritel di Kamboja. Selain itu, kami mengirim secara internasional ke 19 negara termasuk Australia, Brunei, Kamboja, Kanada, Tiongkok, Hong Kong SAR Tiongkok, Indonesia, Jepang, Makau SAR Tiongkok, Malaysia, Myanmar, Selandia Baru, Filipina, Arab Saudi, Singapura, Korea Selatan, Taiwan (Republik China), Uni Emirat Arab, Amerika Serikat dan Vietnam. Kami baru-baru ini meraih US$50 juta untuk pendanaan Seri C kami dan memiliki rencana untuk menjelajah lebih dalam dan melampaui mode, untuk menjadi pasangan hidup sejati bagi wanita Asia sehari-hari.

Tim kami

Love, Bonito memiliki tim yang sangat passionate, dinamis, inovatif, dan kekeluargaan, mulai dari orang-orang yang menyukai fashion, mahir dalam bidang pemasaran hingga teknologi. Tim kami terdiri dari individu-individu yang memiliki beragam talenta dan memiliki satu fokus utama yaitu para wanita pelanggan setia Love, Bonito. Para pelanggan kami merupakan inti dari segala sesuatu yang kami lakukan dan kami bertekad untuk selalu inovatif, berbasis data namun tetap memberikan perhatian mendetail dalam setiap pendekatan yang kami lakukan untuk dapat menciptakan pengalaman, produk serta konten yang terbaik. Melalui mimpi serta misi yang besar tersebut, kami mencari orang-orang hebat dengan misi yang sama untuk bergabung bersama Love, Bonito.

Apabila Anda tertarik untuk bekerja dalam perusahaan yang dinamis, non-politis, mampu memberi ruang untuk belajar, berkembang serta memberikan dampak secara nyata, maka Love, Bonito dapat menjadi tempat yang cocok untuk Anda!

Tanggung jawab sehari-hari

• Melakukan pemenuhan (piking dan paking) setiap hari untuk order customer online dan mampu memastikan setiap paket pesanan sesuai dengan invoice.
• Melakukan pemenuhan (piking dan paking) setiap hari untuk transfer barang masuk dan keluar, serta mampu mendata setiap barang masuk dan keluar dengan baik.
• Melakukan stock opname dan penelusuran hasil stock opname untuk seluruh warehouse.

Kualifikasi & Pengalaman

• Min. SMA/sederajat; Usia min. 20 tahun
• Bersedia ditempatkan di lokasi kerja Head Office Love, Bonito Jakarta
• Bersedia memenuhi pekerjaan pada hari Sabtu/Minggu jika diperlukan
• Memiliki SIM A lebih diutamakan
• Dapat mengoperasikan MS. Office
• Memiliki ketertarikan bekerja di perusahaan retail
• Memiliki kemampuan berkomunikasi yang baik
• Dapat bekerja sama dalam tim dan mandiri
• Rajin, jujur, teliti, bertanggung jawab, proaktif, berinisiatif dan beretika profesional

What you’ll do…

• Ensure all our guests feel they are treated as individuals and will want to return.
• Coach and mentor our talented team of individuals to reach their full potential, encouraging them to become well rounded employees.
• Ensure that all hotel Standard Operating Procedures are trained and adhered to.
• Monitor the performance of the team and give regular feedback.
• Ensure a good relationship is maintained between Front Office, Housekeeping and Engineering-Maintenance, also Sales and Marketing.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be fully aware, and competent in, all health and safety security procedures and policies.
• Be a member of the hotel crisis and fire teams and to be fully conversant in all related procedures.
• Responsible for the accurate completion of all Talent and Culture documentation including attendance, schedule, recruitment, disciplinary, grievance and appraisal documentation.
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and vendors.
• Foster and promote a good working relationship with our Food & Beverage Service.

Assistant Spa Manager

As an Assistant Spa Manager at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Assistant Spa Manager will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Administrative Assistant - Front Office

The Administrative Assistant is responsible to support the operations of Front Office by ensuring the administrative works are in place and in order. 

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Reporting to the Assistant Front Office Manager, the responsibilities and essential job functions include but are not limited to the following: 

• Keeping the scheduling and attendance records of Front Office team members updated. 
• Schedule and arrange all appointments for the Director of Rooms.
• Support internal hotel projects, bring forward daily items to act on appropriate tasks, tracking necessary action and updating reports as progress is made (i.e. annual budget, strategic plan etc.).
• Handle all office administration duties such as mail, phones, photocopying, office supplies, keep the filling system up-to-date.
• Respond to all enquiries promptly.
• Ensure good relationships with internal and external customers.
• Attend additional training suitable to the role. 

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Sales Assistant (Brand Ambassador)

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Have to work at least 1 day on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

The Assistant Banquet Manager oversees and manages all aspects of banquet operations. The main objective of this position is to aid the Banquet Operations Manager in planning, organizing, and executing banquet events to provide guests with exceptional experiences. The Assistant Banquet Manager is responsible for supervising banquet staff, coordinating event logistics, maintaining high standards of service and quality, and ensuring smooth operations. They work closely with various departments, including sales and culinary, to ensure successful event execution and guest satisfaction. This role is vital to maintaining the hotel's reputation for delivering outstanding banquet operations and upholding the brand standard.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

The Assistant Brand Manager will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Business Manager, this role will oversee, orchestrate and execute the brand’s business growth via in-store execution, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Responsibilities:

• Develop and implement go-to-market channel marketing plan including promotion, animation partnerships and consumer activations.
• Perfect execution for new launches and marketing activations through building strong relationship with brand partners, retailers and agencies.
• Collaborate internally with sales and demand planning team to ensure availability of products both online and offline platform.
• Analyse potential opportunities for product range, positioning strategy, pricing and promotions.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Monitor market trends, consumer behaviour and competitors’ activities to identify opportunities for brand growth.
• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for forecasting of products and sampling for new launches and trade and retailer activities.
• Management and tracking flow of product registration in Malaysia to ensure timely registration.
• Implement door-by-door marketing plan (CRM, events and promotions)
• Define and develop CRM program for the brand to drive engaging brand communications.
• Initiate and coordinate ad-hoc corporate assignments, where required.
• Budget management: Responsible for full P&L

Requirements:

• Have a tertiary qualification in Business Management, Finance or relevant specialisation.
• At least 4 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Digital agility along with good business insights to the industry and strong business acumen.
• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Our client is an airlines and aviation company.

We are looking for an experienced Executive Assistant for their growing team in Jakarta.

Job Requirements

• Coordinate and manage the CEO and other expat executives' schedules, including meetings, appointments, and travel arrangements
• Anticipate potential scheduling conflicts and proactively resolve them
• Serve as the primary point of contact between the CEO and internal/external stakeholders
• Draft and edit emails, memos, reports, and other documents on behalf of the executives
• Arrange domestic and international travel, including flights, accommodation, and transportation
• Create detailed itineraries and provide necessary travel documents
• Organize and maintain confidential files, records, and documents
• Assist in the planning and coordination of corporate events, conferences, and executive retreats
• Prioritize and manage multiple tasks simultaneously, ensuring deadlines are met

Candidate Requirements

• Bachelor's degree in a related field
• Proficiency in English and Indonesian is required
• Proven experience as an Executive Assistant or similar role
• Excellent organizational and time-management skills
• Flexibility of travel is required
• Strong written and verbal communication skills
• Discretion and ability to handle confidential information with professionalism

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously, we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

You’ll also get to:

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus
• Current enrollment in a related BS or Masters university/college, preferably in secretarial or administration management
• Fresh graduates are welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).
• Strong desire to learn along with professional drive
• Solid understanding of the different social networks
• Excellent verbal and written communication skills
• Passion for the PR industry and its best practices

Key Success Factors

• Strong problem-solving and communication skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

A Chief Concierge or Assistant Chief Concierge will be responsible for overseeing the concierge department. They are responsible for ensuring that the highest levels of customer service are provided to guests, and that their needs and requests are met in a timely and efficient manner.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

Main Responsibilities

• Create excitement in our product launches, workshops, and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.
• Work with the other pixie(s) to drive store sales performance under the direction of Lead Pixie.
• Working together with the Lead Pixie in ensuring daily sales target and store matrix are achieved (traffic, conversion, AOQ, AOV, ASP, etc).
• Deal with all issues that arise from our customers (complaints, grievances etc) in the best manner.

Requirements & Experiences :

• Female, Single, age 20 - 25 years old.
• 1 year experience in working as a retail store’s SPG/SA
• Good looking and fashionable
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to operate Ms. Word, Excel, Google Drive, and POS payment system.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends are where all the magic happens!
  

What you should be :

• A positive, charismatic, and fun personality.
• A genuine passion and interest in the fashion industry.
• A proactive and hands-on approach. Get it done right and fast!
• An ability to think and work systematically and under pressure.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient!
• An ability to multitask and manage the store, including its inventory management.
• A customer-centric and people-oriented that is able to serve our customers professionally.
• An attitude to go above and beyond in meeting the targets.

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Sales Assistant (Brand Pixie)

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Have to work at least 1 day on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

MidPlaza Holding is seeking a skilled and experienced Legal Manager. As the Legal Manager, you will be responsible for overseeing all legal matters for the organization, ensuring compliance with applicable laws and regulations, and providing legal advice and guidance to the management team. You will work closely with internal and external stakeholders, managing contracts and license, resolving disputes, litigation, and supporting business transactions. The ideal candidate will have a strong legal background, excellent communication and negotiation skills, and the ability to handle complex legal issues.

Responsibilities:

• Provide legal guidance and support to senior management and various departments within the organization.
• Advise on legal issues related to corporate governance, compliance, contracts, IPR, employment law, M&A and other areas relevant to the business.
• Draft, review, negotiate, and finalize contracts, agreements, and other legal documents.
• Develop and implement compliance programs, conduct compliance audits and risk assessments to identify potential legal risks and develop strategies to mitigate them.
• Stay updated on changes in relevant laws and regulations to ensure the organization remains compliant.
• Assist with corporate governance matters, including board meetings, annual reports, corporate filings, and compliance with corporate governance best practices.
• Assess potential litigation risks, oversee and manage litigation matters, and develop legal strategies.
• Manage the organization's intellectual property portfolio, including trademarks, patents, copyrights, and trade secrets.
• Conduct intellectual property searches and assist with the registration and enforcement of IPR.
• Provide guidance on employment law matters and ensure compliance with labor laws and regulations.
• Collaborate with other departments to address legal issues and support business initiatives.
• Serve as a liaison between the legal department and other areas of the organization.
• Represent the organization in legal proceedings, negotiations, and interactions with external parties.

• Law degree from reputable school.
• Four to five years of relevant experience at prominent corporate law firms or in-house counsel, preferably in roles involving corporate law, contract negotiation, compliance, and risk management.
• Experience in areas such as mergers and acquisitions, intellectual property, employment law, and regulatory compliance can be beneficial.
• Strong leadership/managerial and communication skills.
• Possess analytical and problem-solving skills as well as understanding of business principles and practices.

We are seeking an adaptable and highly organized Administrative Assistant to provide critical support to the Executive Team at our dynamic tech startup. The ideal candidate thrives in a fast-paced environment and is enthusiastic about tackling a wide range of tasks that vary week by week. Responsibilities may range from managing email correspondence and candidate pipelines to assisting with marketing campaigns, liaising with vendors for events, handling spreadsheets, preparing presentations, and taking comprehensive notes during meetings. The ability to seamlessly shift between these diverse duties, while maintaining efficiency and attention to detail, is key to our team's success.

Key Responsibilities:

- Manage and respond to email correspondence efficiently, ensuring professionalism and timely communication.

- Oversee candidate pipelines, coordinating closely with the People Operations team to facilitate recruitment processes.

- Provide support for marketing initiatives, including campaign assistance and vendor communication for events.

- Execute administrative tasks such as spreadsheet management, presentation preparation, and meticulous note-taking in meetings.

- Quickly adapt to weekly changes in responsibilities, embracing the variety from people operations to event planning and beyond.

Skills and Qualifications:

- A strong sense of curiosity and a genuine interest in engaging with diverse tasks across different areas.

- Rapid learning ability, with the agility to adopt new tools and processes effortlessly to suit evolving responsibilities.

- An enthusiasm for undertaking a variety of tasks, with a flexible attitude towards constantly shifting responsibilities.

- Excellent organizational and multitasking skills, capable of managing a variety of tasks without compromising on attention to detail.

- Experience with applicant tracking software such as Workable, enhancing recruitment efforts and streamlining candidate management.

- Proficiency in Canva, Microsoft Office, especially Excel, for creating engaging content, managing data, and preparing impactful presentations.

- Familiarity with project management and collaboration tools like Confluence and Jira, facilitating effective team communication and project tracking.

- Strong communication skills, both written and verbal, ensuring clear and effective interactions across all levels of the organization.

- A proactive approach to problem-solving, ready to tackle new challenges and devise creative solutions on the fly.

Salary: USD$ 5 - USD $8 / h

This position is ideal for someone who enjoys a varied workload, thrives on learning and developing new skills, and is excited by the opportunity to make significant contributions across multiple areas of a tech startup's operations. If you are passionate about staying organized, relish the challenge of rapidly changing priorities, and are eager to grow with a dynamic team, we encourage you to apply.

• Prepare selected work paper on timely manner and with department’s quality standard.
• Maintain audit department’s policy and procedure for audit quality assurance.
• Conduct audit test work for the audit objectives identified, and prepare work paper.
• Perform all field work in competent and professional manner.
• Provide evidential support for all report recommendation.
• Assist Senior in preparing accurate and concise audit report to the management.
• Assist Senior in monitoring the audit budget and realization to meet the deadline.
• To exercise discretion in the review of records to ensure confidentiality.

• Bachelor degree from reputable university with min IPK 3.0 majoring in Accounting/Finance.
• Minimum 1 year experience in audit field.
• Experienced in handling hospitality client and SAP accounting software is an advantage.
• Relevant experience in internal controls, observations and giving recommendations for business process and control issues as well as its operations
• Having a strong logic, analysis, problem solving skills, initiative, team work, strong sense of responsibility, and integrity.
• Advanced knowledge of risks, controls, accounting and / or information technology operations.
• Having a good interpersonal and communication skills.
• Computer Literate. Able to operate Microsoft Office (Excel, Word, Visio, Power Point)5. Proficiency in verbal and written English

• Being in-charge for audit engagement
• Manage audit fieldwork according to Department's Standard.
• Prepare audit plans, audit procedure/program, risk analysis, monitoring audit progress together with Manager or Assistant
• Perform checking on compliance to SOP and test of operating effectiveness of internal control.
• Perform substantive testing or test of details and analytical procedure
• Prepare audit working paper in complete, systematic and timely manner according to Department's Standard
• Review subordinates working paper. Perform coaching, training for team members
• Prepare Deficiency Matrix. Communicate and discuss audit findings and recommendation with clients

• Bachelor degree from reputable university with min IPK 3.0 majoring in Accounting/Finance
• Minimum 2 year experience in audit field
• Experienced in handling hospitality client and SAP accounting software is an advantage
• Relevant experience in internal controls, observations and giving recommendations for business process and control issues as well as its operations
• Lead engagement team, review working papers & give feedback to subordinates
• Having a strong logic, analysis, problem solving skills, initiative, team work, strong sense of responsibility, and integrity
• Advanced knowledge of risks, controls, accounting and / or information technology operations

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian hama sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan D3/SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM C
• Memiliki SIM A
• Bersedia travelling ke seluruh wilayah Indonesia

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus