Total 172 support analyst job vacancies in karet tengsin tanah abang kota adm jakarta pusat dki jakarta indonesia

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

The Sourcing Sr. Analyst (“Buyer”) is responsible for managing the sourcing process for both IT and non-IT needs. The role involves overseeing the entire Source-to-Contract (S2C) process, as well as vendor and contract management, to support the operational needs of the company.

Responsibilities:

• Identify business needs to develop specific supply channels for particular commodities, assisting in annual budget planning and rolling forecasts.
• Conduct expense analysis to reduce costs, enhance efficiency, and improve vendor collaboration.
• Perform market research and analysis, including Requests for Information (RFI).
• Plan, implement, and report on savings and other key performance indicators (KPIs).
• Manage vendor relations, including onboarding, performance assessment, risk mitigation, financial sustainability, and addressing failures to meet contract requirements.
• Initiate, prepare, and conduct RFx/Tender processes, including leading communication and managing vendors during these processes.
• Oversee the end-to-end process of contract management to meet user and regulatory needs.
• Proactively liaise with users on current and upcoming projects to identify better savings opportunities.

• Minimum of a Diploma 3 in any major.

• At least 2 years of experience as a Procurement/Sourcing Analyst.
• Proficiency in MS Excel; familiarity with SAP is a plus.
• Excellent communication skills, including negotiation and presentation abilities.
• Strong team player.
• Ability to understand and analyze stakeholder needs and provide effective solutions.
• Eager to learn new concepts and take on challenges.
• Detail-oriented and meticulous in work.

The Sourcing Analyst (“Buyer”) is responsible for managing the sourcing process for both IT and non-IT needs. The role involves overseeing the entire Source-to-Contract (S2C) process, as well as vendor and contract management, to support the operational needs of the company.

Key Responsibilities:

• Identify business needs to develop specific supply channels for particular commodities, assisting in annual budget planning and rolling forecasts.
• Conduct expense analysis to reduce costs, enhance efficiency, and improve vendor collaboration.
• Perform market research and analysis, including Requests for Information (RFI).
• Plan, implement, and report on savings and other key performance indicators (KPIs).
• Manage vendor relations, including onboarding, performance assessment, risk mitigation, financial sustainability, and addressing failures to meet contract requirements.
• Initiate, prepare, and conduct RFx/Tender processes, including leading communication and managing vendors during these processes.
• Oversee the end-to-end process of contract management to meet user and regulatory needs.
• Proactively liaise with users on current and upcoming projects to identify better savings opportunities.

• Minimum of a Diploma 3 in any major.
• At least 2 years of experience as a Procurement/Sourcing Analyst.
• Proficiency in MS Excel; familiarity with SAP is a plus.
• Excellent communication skills, including negotiation and presentation abilities.
• Strong team player.
• Ability to understand and analyze stakeholder needs and provide effective solutions.
• Eager to learn new concepts and take on challenges.
• Detail-oriented and meticulous in work.

• Manage, organize, and control activities related to daily inventory management across LDC palm oil assets, including inbound/outbound and production planning to ensure smooth execution of commercial strategy.
• Provide meaningful insights by collecting and analyze data related to operations, including inventory levels, asset utilization, production performance and cost breakdown.
• Identify patterns, trends and areas for improvement based on data analysis to identify opportunities for optimization.
• Prepare regular reports, dashboards, and presentations to communicate insights and recommendations to management.
• Utilize data modeling techniques and advanced Excel skills to create models, charts and simulations that effectively communicate complex data sets into a simple story.
• Apply profit-minded mindset into all analysis and decision-making by evaluating commercial opportunities and identifying cost impact that contribute overall business profitability.
• Conduct and lead various meetings, including industrial and commercial teams to align objectives and processes.

• Manage End to End financial accounting for our entities in Indonesia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when required.
• Assist with preparation of Annual budgets, and submission of monthly forecasts. To be groomed as the Indonesia finance lead and as a strong business partner to our Country Leader/s in Indonesia.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our India offshore team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis, and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules and explanations to ensure smooth and timely audits.
• Working with our service provider to ensure timely and accurate tax reporting, following up on tax matters (including Faktur Pajaks, withholding tax certs). Work with our tax advisor (annual activity) for timely Income tax submissions/assessments and coordinate tax audit responses when need be.
• To become our finance systems champion and a finance subject matter expert to our business teams in Indonesia. Perform any other finance tasks as assigned from time to time.

We are looking for an experienced System Analyst to join our team! As a System Analyst, this position will play a critical role in the transformation process, working closely with the Product Manager, Engineer and Business Development to develop and maintain the technical documentation.

Responsibilities

• You will take the role of a Devil's Advocate to criticize the decision and the system.
• Actively lead and manage initiatives/projects.
• Exceptional writing skills to describe business process and technical details in a concise yet easily understandable wordings.
• Develop, analyze, prioritize, maintain, and organize requirement specifications, data mapping, Entity-Relationship Diagrams (ERD), UML diagrams, prototypes, wireframes, and flowcharts for developers and testers to follow, ensuring all deliverables are aligned with stakeholder expectations.
• Translate highly technical specifications into clear non-technical requirements
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Protect operations by keeping the information confidential.
• Provide information to internal/external customers by collecting, analyzing, and summarizing development and service issues.
• Actively participate in testing and provide support to stakeholders.

• Min. 3+ years experience working as systems analyst, or related role.
• Excellent ability to analyze, model and interpret data using different tools and techniques.
• Proficiency in Technical Diagram and Writing Tools.
• Hands-on experience with software development and documentation, coupled with experience in leading or initiating project management, would be valuable for a role as a product manager.
• Proven ability to assess business needs and translate them into relevant solutions.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Experienced in using documentation tools like Notion, Draw.io, Whimsical etc.
• Experience in trading system, or have ever used a trading platform is a big plus.
• Preferably has technical background, has experience on a system lot of users.
• Plus point, if you understand system design (CAP theorem, etc).

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

• Our operations team grow so fast, you will develop and set scalable processes
• Improve our current process to be more efficient.
• You will develop metrics & SLA of our operations process and maintain it at the most efficient and effective level.
• You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
• You will work closely with online sales and operations team for business process improvement and implementation.

This position is part of Finance Treasury team and will be handle for P2P Amartha's product.

Job Description:

• Do the Escrow balance vs auto-generate report daily Comparations/reconciliation
• Performing administrative controls, such as e-mailing related to obstacles found on a daily basis or support team related to daily activities that require coordination with other divisions (IT team or sales team)
• Daily reconcile/ weekly borrower insurance costs and check invoices related to borrower insurance
• Do a hard checking of the borrower notary fees reconciliation and coordination with the Finance team related to the borrower notary fees
• Prepare a reconciliation report for all transactions relating to monthly closing
• Acceleration escrow reconciliation on Bank accounts with Bank admins (coordinate interest calculation/penalties)

• Graduated in Accounting or Finance
• Has experience a minimum 2 years in reconciliation fields
• Strong in analytical and Ms. Excel
• Familiar with ERP (Enterprise Resource Planning)
• Experienced in a fast-growing, fast-paced organization with constrained resources

We are looking for a Data Analyst who will conduct research and in-depth analyses to drive revenue and business growth. You will also translate the analysis into impactful insights and recommendations for diverse stakeholders and management. Overall, your day-to-day responsibilities will revolve around:

• Serving as a strategic advisor, partnering with cross-functional teams to understand business objectives, challenges, and opportunities
• Collaborating with business stakeholders (Product, Marketing, etc) to develop data-driven strategies and action plans to optimize business processes, improve operational efficiency, and drive cost savings
• Analyzing customer behavior and segmentation to identify acquisition, retention, and satisfaction opportunities
• Identifying and implementing A/B testing and experimentation initiatives to evaluate the impact of different strategies, features, and campaigns
• Translating data analysis findings into clear, concise recommendations to drive revenue growth, optimize marketing initiatives, and improve product performance
• Conducting comprehensive data analysis, leveraging advanced statistical methods and analytical tools to uncover actionable insights and trends
• Developing impactful reports, dashboards, and presentations to communicate insights, recommendations, and progress to stakeholders at all levels of the organization

• A Bachelor's degree, preferably in Statistics, Mathematics, Economics, or Engineering
• Have at least 2 years of relevant work experience in management/strategic consulting, banking, fintech, e-commerce, and/or start-ups
• Experience in analyzing & quantifying complex strategic issues tied to long-term business growth
• Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau
• Strong business sense and ability to articulate complex analysis results to a wide range of audiences, and translate these to actionable business insights
• Possess structured critical thinking and detail-oriented
• Effective communicator to both technical and business audiences

• Capital market sharing session
• Flexible work arrangement
• Self development program
• Health insurance benefits
• Well being and counseling program

• Conducting research on new marketing & analytics technology trend and how it can be leveraged for the company purposes
• Analyze marketing business processes, identify improvement opportunities and translate it to business and system requirements
• Owning and driving the implementation of new marketing & analytics technology by liaising with related parties in the company
• Managed owned media marketing initiative in the company
• Perform data & product analysis to provide insight and actionable items to improve marketing & business performance

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support

NIQ seeks a highly organized and detail-oriented Sales Analyst with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent database management and analysis. This role requires a keen eye for detail, a well-structured person, and articulative communication ability.

Responsibilities: 

• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Utilize Power BI dashboard to support the sales team by accurately updating pipeline and revenue data reports for sales team consumption.
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
• Coordinate with cross-functional teams (Sales team, Sales Development Representative team, Sales Support team, Marketing and Communication team, and product specialist team) to identify and provide ‘low hanging fruits’ area for sales prioritization. 
• Monitor and ensure smooth renewal process, both from timeline and pricing point of view. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
• Coordinate sales team data updates for all customer relationship metrics (e.g., Net Promoter Score, Client Health Track, Hotspot, etc.)

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO start to expanding its business in Agritech and Agribusiness named Telkomsel DFE (https://dfe.farm/)   

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to: 

• Manage and optimize end-to-end sourcing/ procurement for our Digital Food Ecosystem (DFE) i.e poultry, grain, palm sugar and upcoming commodities including but not limited to sourcing, tendering, negotiation, and contract management. 
• If required, conduct survey to specific site to conduct partner and/or commodities evaluation based on predefined parameter. Conduct analysis and reporting to management based on site survey activity;  
• Support end-to-end sourcing/procurement activities in INDICO other than supporting DFE which include Digital Goods, operational sourcing (marketing, consultancy, technology, and others);  
• Develop and implement sourcing/procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Agriculture, Supply Chain Management, Business Management, and/or any related field. 
• Candidate with strong knowledge of Agriculture industry will be a plus point 
• Has minimum 1 year experience in Agribusiness sourcing, procurement, or supply chain management is preferred. 
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

Reporting into HQ Strategic Finance, this role is based in Jakarta, where you will play a pivotal part in this Business Analyst, championing a data-driven approach in our decision-making through data analytics solutions, whilst driving the analysis and business planning to deliver value to stakeholders. This is a unique, exciting opportunity to influence key decision makers and make a positive difference to Love, Bonito.

Main Responsibilities

• Help define performance metrics, targets and ensure alignment across the company
• Design, build and maintain user-friendly dashboards for tracking OKRs
• Conduct performance reviews (e.g. weekly, monthly, quarterly) within the Strategic Finance team to evaluate business health,and ensure aligned and effective sharing of on-going business recommendations from the Strategic Finance team to management and business stakeholders
• Deep-dive to analyse large data sets (structured and unstructured), interpret patterns, highlight business opportunities areas of weaknesses
• Manage analytics projects from ideation to delivery involving multiple stakeholders 
• Be a data-champion for the Strategic Finance team, ensure alignment with Data team on metrics definitions and Data source of truth – responsible for data education and data foundation within the Strategic Finance team

Requirements & Experiences :

• Open to fresh graduates with internship experience, up to maximum 3-years of experience. 
• BA/BS or Master's degree with an emphasis on coursework of a quantitative nature (e.g., Statistics, Data Science, Mathematics, Computer Science, Engineering, Business) or related study and 1-2 years commercial experience preferably in the consumer industry.
• Data Analytics :
• Experience with SQL and Python
• Experience with data visualisation tools, preferably Tableau and Metabase
• Experience with website tracking is a plus
• You enjoy working with data and all its faults, benefits and opportunities

What you should be :

• A genuine passion and interest in fashion or e-commerce.
• Highly analytical and inquisitive - loves how numbers and data tell a story.
• Meticulous and detail-oriented.
• Highly self motivated, independent, hands-on with a get it down mindset!
• Ability to communicate clearly and effectively in person, in writing, and in presentations
• Strong project management and multitasking abilities.

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset) 

What will you do but not limited to: 

• Support the sales team in day-to-day operations, including order processing, customer inquiries, and sales support activities. 
• Assist in gathering and analyzing sales data, including market trends, customer preferences, and competitor activities, to support sales strategies and decision-making. 
• Coordinate with internal departments to ensure timely delivery of products and services to customers. 
• Manage and maintain accurate customer records and sales documentation. 
• Prepare sales reports, presentations, and proposals. 
• Provide support in organizing sales events, meetings, and training. 
• Assist in the development and implementation of sales processes, strategies, and initiatives to drive business growth and maximize sales performance. 

• Bachelor's degree in Business, Marketing, or a related field. 
• Proven experience in sales support, sales operations, or a similar role, candidate who plays online games (i.e. Mobile legend, Free Fire, etc.) will be a plus point 
• Has knowledge of sales processes and techniques. 
• Detail-oriented with strong organizational skills. 
• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 

• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and other sales tools/software. 
• Ability to work in a fast-paced and dynamic environment. 
• Self-motivated with a positive attitude. 
• Ability to work independently and as part of a team. 

As our Corporate Finance Analyst/Sr Analyst you will get a chance to directly involve in strategic projects, with exposure to C levels and key stakeholders. Deep analytical skills, managing multiple projects, and the ability to present insights are a must-have to succeed in this role. Analyst/Sr Analyst level in Amartha is equal to Associate/Sr Associate level in other companies.

.

Responsibilities

Fundraise and M&A projects, which include:

• Market research
• Creating a fundraising story and presentation slides
• Financial modeling & and projection
• PMO in the due diligence process

Investor relations, which include:

• Preparing reports
• Manage good relationship with the counterpart team

• Having 1-3 working experience
• Experience in financial/business analysis, modeling, projection
• Knowledge of financial reports & accounting principles
• Excellent presentation & communication skills
• Ability to work independently and proactive
• Ability to juggle multiple projects at the same time
• Prior consulting, advisory, VC, and corporate finance experience is a major plus
• Passed FMVA certified is a major plus

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believes in our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset), which guide our work and interactions. 

We are currently seeking a Corporate Finance Support to join our team. In this role, you will be responsible for providing support to the Corporate Finance department in various tasks. You will assist with financial analysis, budgeting, forecasting, and other finance-related activities. This is a great opportunity to gain hands-on experience in corporate finance and contribute to the financial success of our organization. 

What you will do but not limited to: 

• Prepare daily, weekly, and monthly payment schedule. 
• Reconcile Bank Accounts’ balance 
• Assisting in financial analysis and reporting. 
• Preparing and reviewing tax calculations and tax returns. 
• Contribute to the preparation of financial reports, ensuring accuracy and compliance with relevant regulations. 
• Participating in financial risk assessment and mitigation. 
• Analyze financial data and provide insights to support strategic decision-making. 
• Participate in the development and implementation of financial systems and processes. 
• Collaborate with the Corporate Finance team on ad-hoc tasks and projects. 

• Bachelor degree in Finance and/or Accounting

• Has 1-2  years of experience in corporate finance and/or accounting preferably from Public Accounting Firm 

• Proficiency in Microsoft Excel and other financial software. 
• Strong knowledge of Accounting principles and practices. 
• Excellent attention to detail.
• Strong analytical and problem-solving skills. 
• Ability to work independently and as part of a team. 
• Good communication and interpersonal skills. 

• Responsible for creating SEO-friendly content and managing its publications throughout multiple websites.
• Optimize multiple website contents for on-page optimization and staying up to date in quality.
• Conduct keyword research using various marketing tools (Google Keyword Planner, Moz, Ahrefs,  etc) for content optimization.
• Implement strategies for link building and manage incoming backlinks to build online presence.
• Track SEO related metrics such as organic traffic, keyword rank, conversion rates, etc using Google Analytics or similar tools.
• Perform competitor analysis to identify content gaps and other improvements related to content creation or website development.
• Analyze various websites and social media pages to make recommendations for SEO related improvements.
• Coordinate and work together with design, content, product, and developers to manage SEO related projects
• Stay up-to date with newest SEO, social media, digital marketing trends, and practices that are constantly changing.

We are looking for a Brand Strategist to help us grow our reputation in the market and appeal to a larger audience.

This position for designing, developing, ensuring and monitoring cost-effective branding strategy and activations, both offline and digital presence. You’ll also actively take up a role as a PIC for several sustainability and impact projects under Amartha Foundation.

Ultimately, you will ensure our brand message and tone are consistent across all online and offline channels.

Responsibilities:

• Gather feedback from sales and analyze consumer behavior to define our company’s positioning
• Craft our differentiation strategy for ATL and BTL campaign
• Create guidelines that define our company’s voice both online and offline (including terminology and slogans)
• Brief our creative team about marketing projects they’ll be working on (for example ebooks, email campaigns and advertising banners)
• Conduct competitive research to identify our strengths and weaknesses
• Design promotional campaigns structure for new products and markets
• Develop our social media strategy
• Assess the performance of our advertising campaigns and events
• Analyze market trends and identify new opportunities and challenges

• Work experience as a Brand Strategist or similar role in Marketing
• Portfolio of brand-building finance projects is a plus
• Excellent understanding of the full marketing mix
• Experience developing marketing strategies based on market segmentation
• Data-driven and creativity thinking
• Communication and writing skills
• BSc/MSc in Marketing or relevant field

• Interpreting data, analyzing results using query, data statistical techniques.
• Create robust, reusable data querying, transformation, and visualization processes using tools such as Excel, SQL, Big Query, Python, R and other big data tools.
• Develop analytical reports and represent large, complex sets of data through visual representation.
• Present information in a way that drives fact based decision making.
• Propose and define new business process improvement opportunities based on the data to drive business impact.
• Work with management to prioritize business and information needs.

Are you fluent in Korean and passionate about providing exceptional customer service to our members? Do you thrive in a fast-paced environment and enjoy working with people? If so, we have an exciting opportunity for you!

Travel + Leisure Thailand is seeking a skilled and enthusiastic Member Services who is fluent in Korean to join our team. As Member Services, you will play a crucial role in providing support and assistance to our Korean-speaking customers, ensuring their satisfaction and helping them make the most of their travel experiences.

Responsibilities

• To actively contribute to the company vision of making holiday dreams come true by being responsible for providing high standard services to achieve high satisfaction, positive word of mouth, good customer experiences. As part of the job, responsible for developing/adapting feasible working process of Member Services.
• Process all Member bookings efficiently and within a timely manner via all communication channels including e-communication.
• Assist with the development of working processes and operating SOP’s, supervise.
• Follow company processes ensuring member engagement.
• Maintain a good relationship with Korean developers: The candidate must be able to foster and maintain strong professional relationships with Korean developers, ensuring collaborative and efficient work processes.
• Effectively deliver member engagement programs to members and guests.
• Effectively deliver new-Member onboarding program.
• Assist with the distribution of Member Kits to Members.
• Assist with providing regular reporting requirements to Corporate.
• Deliver 1-1 Member Education Program.
• Understand and instill branded service standards, company system and processes, then adapt and localize owner service to maintain member satisfaction at a high level.
• Efficiently respond to inbound online messaging Member servicing platforms within a three hour turnaround.
• Efficiently manage response times to all Member Servicing e-communication channels including Email / online messaging for SEA region within a three-hour turnaround.

• Fluency in both Korean and English, Mandarin highly desired.
• 3-5 years previous experience in a customer service or hospitality role is preferred within tourism, education, or travel industries in Sales.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to handle a high volume of customer inquiries with professionalism and patience.
• Knowledge of travel industry products and services is a plus.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work in shifts and weekends as required.

At Travel + Leisure, we provide excellent benefits on top of competitive salary!

• fun, inclusive work environment
• learning and development opportunities
• travel and lifestyle discounts

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

We are looking for a Senior Data Analyst who will conduct research and in-depth analyses to drive revenue and business growth. You will also translate the analysis into impactful insights and recommendations for diverse stakeholders and management. Overall, your day-to-day responsibilities will revolve around:

• Serving as a strategic advisor, partnering with cross-functional teams to understand business objectives, challenges, and opportunities
• Collaborating with business stakeholders (Growth, Product, Marketing, etc) to develop data-driven strategies and action plans to optimize business processes, improve operational efficiency, and drive cost savings
• Analyzing customer behavior and segmentation to identify acquisition, retention, and satisfaction opportunities
• Identifying and implementing A/B testing and experimentation initiatives to evaluate the impact of different strategies, features, and campaigns
• Translating data analysis findings into clear, concise recommendations to drive revenue growth, optimize marketing initiatives, and improve product performance
• Conducting comprehensive data analysis, leveraging advanced statistical methods and analytical tools to uncover actionable insights and trends
• Developing impactful reports, dashboards, and presentations to communicate insights, recommendations, and progress to stakeholders at all levels of the organization

• A Bachelor's degree, preferably in Computer Science, Statistics, Mathematics, Economics, or Engineering
• Have at least 2 years of relevant work experience in management/strategic consulting, banking, fintech, e-commerce, and/or start-ups
• Experience in analyzing & quantifying complex strategic issues tied to long-term business growth
• Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau
• Strong business sense and ability to articulate complex analysis results to a wide range of audiences, and translate these to actionable business insights
• Possess structured critical thinking and detail-oriented
• Effective communicator to both technical and business audiences

• Capital market sharing session
• Flexible work arrangement
• Self development program
• Health insurance benefits
• Well being and counseling program

Job purpose

As part of Credit Risk Team to detect, prevent fraud and minimize risk.

Duties and responsibilities

• Review applicant’s documents
• Entry applicant’s data
• Conduct Phone Verification to verify customer’s data and documents
• Maintenance data request reviewer
• Make sure all procedures are followed accordingly based on policy.
• Coordinate collaborations with other departments.

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!