The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

Memiliki pengalaman kerja sebagai Sales Executive di Hotel Bintang 4 selama minimal 1 tahun

The Finance and Accounting Staff is responsible for maintaining financial records and ensuring that processes are run effectively and efficiently. The role involves verifying and processing vendor invoices & refund transactions, managing financial activities, preparing journal entries & performing reconciliation, handling customer invoices & maintaining collection, assisting with taxation and financial reporting, maintaining financial procedures & accounting standards, and liaising with various stakeholders.

 Job Functions:

1.       Verify and Process Payments:

·       Verify and process invoices received from vendors.

·       Handle refund transactions and ensure timely payments.

2.      Financial Administration and Management:

·       Administer and manage overall finance activities including cash flow management.

·       Handle payment and bank administration tasks to ensure smooth financial operations.

3.      Journal Entries and Reconciliation:

·       Prepare and input journal entries for financial transactions into the accounting system.

·       Perform regular reconciliation of financial data to ensure accuracy.

4.      Customer Invoicing and Collections:

·       Prepare, verify, and create invoices for customers.

·       Monitor and maintain collection schedules to ensure timely payments from customers.

5.      Taxation and Financial Reporting:

·       Assist in preparing and filing for taxation.

·       Contribute to the preparation of financial reports and statements as required.

6.      Maintaining Financial Procedures and Standards:

·       Ensure compliance with established financial procedures and accounting standards.

·       Monitor and update financial policies as needed to maintain best practices.

7.       Stakeholder Liaison:

·       Liaise with internal and external parties related to finance operations.

·       Collaborate with departments such as procurement, sales, operations and human resources for financial-related matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Relevant experience in finance and accounting roles min of 1 year.
• Strong knowledge of accounting principles and procedures.
• Proficiency in accounting software and Microsoft Office Suite.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

We are hiring!

Promotor Outlet di Jawa Barat

1. Area Bandung Raya : Kab/Kota Bandung, Cimahi, Bandung Barat, Sumedang,
2. Area Jawa Barat Utara : Majalengka, Kuningan, Cirebon, Indramayu, Subang, Purwakarta, Karawang
3. Area Jawa Barat Priangan : Garut, Tasikmalaya, Banjar

Kualifikasi:

* Jenis Kelamin: Pria/Wanita

* Pendidikan Minimal: SMA/SMK

* Usia Maksimal: 35 Tahun

* Penampilan yang menarik dan profesional

* Kemampuan komunikasi yang baik

* Memiliki smartphone Android

* Telah menerima minimal 2 dosis vaksin COVID-19

* Bersedia ditempatkan di outlet-outlet pusat perbelanjaan

* Fresh graduate dipersilahkan melamar

Benefit:

* Pelatihan khusus oleh Trainer Sales yang berpengalaman

* Gaji Pokok: IDR 2,600,000 - 3,100,000 per bulan

* Insentif kompetitif hingga IDR 5-20 juta per bulan

* BPJS Kesehatan & BPJSTK

Deskripsi Pekerjaan:

* Mengedukasi pelanggan mengenai keunggulan dan cara pendaftaran produk cicilan Kredivo

* Memberikan bimbingan kepada pelanggan untuk mendaftar di aplikasi Kredivo

* Mengarahkan pelanggan untuk melakukan transaksi dengan Kredivo

* Bekerjasama dengan outlet dalam menawarkan produk

1. Melakukan Sales Call dan Sales Visit
2. Memenuhi Target Pencapaian Sales untuk pemenuhan Kamar Inap dan Event
3. Memiliki realsi luas
4. Melaksanakan Komunikasi Baik
5. Administrasi Baik

Sales Eksekutif

Job responsibilities:

• Source and procure supplies and materials needed for daily operations.
• Create and manage purchase orders, tracking delivery times and order status.
• Monitor inventory levels and forecast future demand.
• Establish and maintain relationships with vendors and negotiate pricing and agreements.
• Work closely with other departments to ensure timely delivery of goods and efficient communication.
• Resolve any discrepancies or issues with orders.
• Develop and implement cost-saving initiatives and strategies.

• Bachelor's degree in Accounting.
• Minimum 2 years of experience in purchasing or a related field.
• Strong knowledge of procurement processes and procedures.
• Proficient in Microsoft Office and purchasing software.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize effectively.
• Detail-oriented with strong organizational skills.

Objective

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 2-3 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

Current MAKE UP FOR EVER OMNI channel 2024:

Boutique, Dept Store, Sephora & E-Commerce

Key Duties & Responsibilities

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter eager to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you. 

NielsenIQ is seeking a talented Sales Development Representative (SDR) to manage, develop and grow qualified lead volume and sales pipeline for the eCommerce solution portfolio. This role is primarily responsible for:  

• Qualifying inbound inquiries to determine sales readiness 
• Outbound prospecting via email, social, and phone into target accounts in an effort to schedule initial meetings for sales representatives and 
• Supporting in-person and virtual events via pre-and post-event outreach. 
• This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales. 

Responsibilities

• Learn continuously and develop into an industry and NielsenIQ solutions expert 
• Effectively pitch products and solutions to key decision makers at all levels of a prospect’s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements 
• Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources 
• Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets/accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads 
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales 
• Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs 
• Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue 
• Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels 
• Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond  

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

As part of our pioneer team, you will play an important role in interacting with guests directly to provide services and process information in response to inquiries, concerns, and requests about products and services in our store. Through our customer interactions, we aim to empower women to gain confidence through styling and clothing. Reporting into the Sales Assistant Coordinator (Lead Pixie), you will be integral to the success of Love, Bonito especially as we go into hyper growth over the next few years!

Main Responsibilities

• Create excitement in our product launches, workshops, and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.
• Work with the other pixie(s) to drive store sales performance under the direction of Lead Pixie.
• Working together with the Lead Pixie in ensuring daily sales target and store matrix are achieved (traffic, conversion, AOQ, AOV, ASP, etc).
• Deal with all issues that arise from our customers (complaints, grievances etc) in the best manner.

Requirements & Experiences :

• Female, Single, age 20 - 25 years old.
• 1 year experience in working as a retail store’s SPG/SA
• Good looking and fashionable
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to operate Ms. Word, Excel, Google Drive, and POS payment system.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends are where all the magic happens!

What you should be :

• A positive, charismatic, and fun personality.
• A genuine passion and interest in the fashion industry.
• A proactive and hands-on approach. Get it done right and fast!
• An ability to think and work systematically and under pressure.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient!
• An ability to multitask and manage the store, including its inventory management.
• A customer-centric and people-oriented that is able to serve our customers professionally.
• An attitude to go above and beyond in meeting the targets.

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

Job Description

• Create and execute a strategic sales plan for field sales that expands our customer base and extends the company's sales achievement.
• Lead a team of field sales representatives, providing guidance, motivation, and support to ensure they meet or exceed sales targets.
• Monitor field sales performance by holding daily check-ins with sales team to set objectives and monitor progress.
• Meet with potential clients and grow long-lasting relationships that address their needs.
• Conduct interviews with field sales candidates, set objectives, train and coach them (together with our Sales Trainers), and monitor their performances.
• Identify knowledge gaps within the team and develop plans for filling them.
• Manage the month-end and year-end close processes.

Catering & Conference Services (CCS) - Sales Executive

At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering and Conference Services Executive, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offer professional, friendly and engaging service.
• Confirm all event related information with clients.
• Ensure prompt and courteous service is extended to both internal and external customers. 
• Establish and maintain rapport with clients - prior to, during and post conference - encouraging repeat business.
• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pick-up, food and beverage and audio-visual requirements. 
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up. 
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and withing acceptable time frame. 
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated. 
• Conduct daily meetings to review event contracts and ensure last minute changes are communicated with appropriate departments. 

Executive Assistant Manager (EAM) - Food & Beverage

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an EAM in charge of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level. At Fairmont, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as an EAM in charge of F&B – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Lead the Food & Beverage Operations team.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests.
• Directs and controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
• Provides guidance and assistance to the Outlet Managers helping them in the execution of their responsibilities and helping them to set their own goals and objectives.
• Oversees the service standards of all outlets ensuring that they conform to the requisite standards and meet or exceed customer expectations.
• Oversees the quality, consistency, and presentation in all Food and Beverage outlets to ensure that they conform to the requisite standards and meet or exceed customer expectations.
• Prepares the Food and Beverage promotion plan and executes specific promotional activities.
• Prepares the hotel’s annual budget and monitors and controls the performance of the individual outlets.
• Monitors and controls the hotel’s OE inventory and participates in inventory taking.
• Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
• Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
• Is fully conversant with all health and safety, fire and emergency procedures.
  Maintains a high standard of personal hygiene, dress, uniform, and body language.
• Is polite and professional in any situation where the image or regulation of the hotel is represented.
• Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
• Interacts with guests actively soliciting feedback.

Reporting to the Director of Sales and Catering you will be responsible for responds and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts.

 What you will be doing:

• Under the direction of Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client’s needs
• Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager
•  Follow-up correspondence requests for both proposals and contracts
• Preparing a variety of weekly and monthly Sales reports
• Attending weekly Sales and Conferences meeting and communications meeting
• Provides administrative assistance as required to Sales Managers and Director of Sales and Catering

About Water.org

1 in 10 people around the world lack access to safe water and 1 in 4 people don’t have access to a toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empower a bright future that we can all share, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 25 years, we’ve been providing women hope, children health and families a future.

Job Overview

The Executive Director is primarily responsible for oversight of multiple business lines and related functions within the region, ensuring the development and execution of partnerships, products and services that strategically position the expansion and delivery of Water.org’s unique value. This individual partners closely with the Regional Director to build and execute the region’s impact strategy, annual operating plans, and act as a key member of the regional leadership team to support the organization’s short- and long-term objectives.  

 Department Accountabilities

• Impact Strategy, Leadership, and Execution 
• Portfolio + Account Management 
• Business Development 
• Business Metrics and Data Insights 
• Pre-Award and Post Award Administration 
• Project Management 
• Risk Identification 
• Advisory and Consulting Services 

 Job-Specific Accountabilities

Strategic Leadership + Vision 

Partners with the Regional Director to define and execute a comprehensive regional strategy that delivers high-impact partnerships and initiatives aligned with organizational strategy, positioning Water.org as a partner of choice and thought leader. Serves as a member of the regional leadership team, bringing both an organizational mindset and deep functional expertise to prioritize and accomplish short-and long-term objectives.  

 Business Planning & Development

Directs development and execution of partnerships, products, and services that impact multiple business lines within the region.  Works collaboratively to prioritize opportunities and plan philanthropic resources for mission-critical initiatives. Maintains ongoing coordination and collaboration across the Water.org group of entities and WaterEquity within the region to ensure integrated and effective implementation. 

 Operational Effectiveness 

Leverages expertise both at an individual level and within the team to address implementation barriers, technical challenges, and risks.  Ensures effective planning and deployment of resources, ensuring timely and accurate forecasts, analysis and reporting are available to support executive-level decision making and communication.  

 External Engagement 

Supports efforts to promote Water.org’s mission and help drive additional philanthropic resources to the organization.  Acts as a spokesperson for the organization in the region and contributes to an evidence base to enable the full range of impact and foster innovation. As applicable, acts as legal representative for Water.org’s entity in the country of location.

 Talent Management 

Enhances regional collaboration and communication within the business lines. Challenges and maximizes the strength of the team by aligning their efforts to meet growth objectives and deliver results. Fosters productive cross-functional collaboration to ensure cohesive effort and delivery of business outcomes.

Complexity + Problem Solving Skills

• Ability to cultivate and maintain strong working relationships with internal and external stakeholders, to develop a unified and comprehensive approach to strategically position the organization for new business opportunities.

• Ability to manage complex challenges and projects, requiring adaptive thinking and solutions to unique circumstances and strategic and organization-level requirements. 
• Superior communication and presentation skills (written and verbal) including highly developed skills to motivate, influence, and persuade to reach diverse audiences.  
• Ability to “zoom in” and “zoom out”; rollup sleeves to understand underlying details and still maintain a view of the big picture and guide executive-level decisions and communications. 

 Key Competencies

• Values Differences – Recognizes the value that different perspectives and cultures bring to an organization. 
• Strategic Mindset – Sees ahead to future possibilities and translates them into breakthrough strategies. 
• Ensures Accountability – Holds self and others accountable to meet commitments.
• Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. 
• Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.  

Management Responsibility

• ​​Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates.​ 

o    Supervised positions may include one or more of the following:  Director, [Partnerships], Associate Director, [Partnerships], Portfolio Lead

Travel Requirement

Up to 25% of domestic and international travel

Required Qualifications & Experience

• Bachelor’s degree in business administration, entrepreneurship, and/or related field. 
• Fifteen or more years of progressive responsibility managing emerging market initiatives with P&L accountability (or equivalent), including specific leadership roles in one or more of the following: business development, product/service design, and/or market strategy. 
• Six or more years of supervisory experience. 
• Deep and broad knowledge in one or more of the following: retail or wholesale finance, impact investing and/or capital development.  
• Proficient (written and verbal) in English. 

Being authorized to work in the country posted is a precondition of employment.

Type and Estimated Length of Employment:

Indefinite

Salary and Benefits

This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.

Objective

To lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits to brand DNA and values

Key Duties & Responsibilities

• Responsible for OMNI channel retail analysis dashboard and monitoring of Sales Performance data, provide monthly, quarterly an annual report

• Responsible managing stock assurance / replenishment all channel, product forecast and manage overall channel per DOI guidelines

• Identify and actively share valuable insights from retail data analysis across each channel to improve overall retail productivity by channel and defend Brand position in the market

• Support Retail Operational Audit Excellence, review and evaluate SOP implementation in store through CRM database and store audit together with RETAIL ops team

• Lead and closely monitor the implementation of all E-Commerce / digital projects including sales target, activation, promotional and performance

• Managing retailer relationship, conducting regular business Review with assigned retailer partners, and provide opportunity to grow store performance

• Work closely with all functions to manage NPD /campaign roll out in timely manner and actively assist trade promo implementation to boost brand growth and performance

NIQ seeks a highly organized and detail-oriented Sales Analyst with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent database management and analysis. This role requires a keen eye for detail, a well-structured person, and articulative communication ability.

Responsibilities: 

• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Utilize Power BI dashboard to support the sales team by accurately updating pipeline and revenue data reports for sales team consumption.
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
• Coordinate with cross-functional teams (Sales team, Sales Development Representative team, Sales Support team, Marketing and Communication team, and product specialist team) to identify and provide ‘low hanging fruits’ area for sales prioritization. 
• Monitor and ensure smooth renewal process, both from timeline and pricing point of view. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
• Coordinate sales team data updates for all customer relationship metrics (e.g., Net Promoter Score, Client Health Track, Hotspot, etc.)

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

About you

You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.

Reporting to the General Manager you will be responsible for leading the culinary team. The Executive Chef will oversee the Culinary Division, plan and be responsible for food production and management of all food while taking ownership for the development and quality of the kitchen areas.   

 What you will be doing:

• Ensure consistency and highest quality in all culinary deliveries, maintaining the financial performance indicators in line with the budget.
• Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting, ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and our Heartist
• Develops and maintains active menus based on sales mix, demands, special promotions and product availability.
• Being the HACCP champion and ensuring all of our Heartist are following and compliance to HACCP guidelines

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory