LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

• To execute and administer all regulatory processes related to BPOM Registration and all of its implementation.
• To ensure compliance with all BPOM Regulations.

Description of Duties:

Regulatory Operational

Documents Preparation:

• requesting new product launching Registration document
• requesting new product launching product sample (especially skincare)
• requesting contain of formula, Product Spec, CFS, GMP, LOA Registration document and completion of PIF
• drafting ingredients in the formula for each SKU Formulation
• recheck-submitting formula, putting the size/packaging, checking claims, choosing the category of the product submission to BPOM

Regulatory Process

• Products submission to BPOM online system
• Process & follow up payment fee of the registration
• Verify & follow-up to BPOM related with the payment process
• checking and follow-up through BPOM system Product ID
• Follow-up the notification progress of notification approval
• Follow-up the postponed product and its settlement
• Updating notification database Product notification list/database
• Process the KIT letter based on information from Marketing team, to issuing the BPOM Certification
• Registering new manufacturer by giving GMP New manufacturer
• Maintain files tracking of notification certificate from BPOM system to company internal folder (pdf files certificate)
• Requesting, checking, and preparing supporting document Supporting data for product claims
• Distribute an updated information intime to related department for compliance BPOM labelling requirement of product in market
• Verify that all documentation adheres to import policies, legal, and regulatory compliance

Education & Experience:

• Minimum Bachelor's Degree in Pharmacy, preferably Apothecary
• At least 2-3 years of working experience in the same position, preferably in Cosmetic Industry. Fresh graduates with internship experience are welcome to apply.

• Have the experience and familiar with BPOM process

Knowledge and Skills:

• Good manner & fluently in speaking, negotiating, and discussion with Government Officer and principal
• Good analytical skills, detail oriented particularly with checking-detail, and computer literate
• Thrive for success, able to work under-pressure, and positive toward change and challenge
• Fluent in English both oral and written
• Initiative and have efficiency in working attitude
• Filing documents attitude in orderly

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Job Purpose

This position is responsible for providing high-level secretarial and administrative support to the General Manager, and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.

Primary Responsibilities

Administrative and coordination

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings

• Screen/handle telephone calls, appointments, mails and emails and take action accordingly

• Take minutes at the Executive Committee Meeting

• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager

• Prepare and manage correspondences with internal and external parties for General Manager’s signature

• Attend to requests from divisional, corporate or owners offices and facilitate it accordingly

• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager

• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly

• Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.

• Maintain systematic up-to-date filing and tracing systems

• Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office

• Maintain and update Executive Committee and Department Heads’ leave record

• Maintain and update ‘Manager-On-Duty’ schedule

• Prepare monthly financial data reports

• Maintain confidentiality of sensitive matters/issues

• Manage and upkeep the functionality and cleanliness of the office

• Ensure adequate stock of office stationery

• Maintain a high level of professionalism and project a positive image of the organization.

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Perform Monthly Sales & VAT Reconciliation and Reporting
• Perform Invoice Verification
• Prepare Financial Report and accounts reconciliation
• Prepare government reporting (ULN, KPPK, etc)
• SAP Key User
• Support local, regional, and central project, e.q. SAP implementation, etc
• Support internal and external audit
• Ad Hoc tasks

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery or shipment 
• Update shipment/delivery status to customer
• Process any complaint from customer relating the order processing

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

ABOUT YOUR ROLE:

You will coordinate activities with cross-functional teams to meet business needs and customer requirements. This is a contractual role till Dec 2024.  This role is based in Cikarang, Indonesia. 

YOUR RESPONSIBILITIES WILL INCLUDE:

• Handle material slitting planning, and ensure sufficient orders are released to production, optimizing capacity.
• Follow up shortages/upsurge with Planner on ETA and escalate issues affecting customer delivery.
• Monitor aging stock, clear aging stock/samples, slow-move inventory and write off requests.
• Handle shipment details like deliveries, shipping documents issuance according to customers’ and local authorities requirements
• Tracking of Return Goods and CN/DN issuance.
• Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
• Liaise with transporters on customer delivery arrangements.
• To ensure sample requisition is fulfilled.
• Handle crises and emergencies as they arise professionally and calmly with suitable solutions.
• Back up to other OF team members during their absence.
• Perform any other jobs as assigned by the superior.

• Assisting in formulating, analyzing, verifying and consolidating the draft of the budget proposals; in this respect conducting financial analysis and provides proposals to improve efficiency and reducing costs across the business units.
• Assisting in monitoring the approved budget on a continuous basis and participating in the preparation of relevant financial reports.
• Identifying issues and solutions in budgeting reports.
• Drafting correspondence and responding to queries on budget related issues as required, as well as preparing replies to internal and external audit observations relating to the area of responsibility.
• Assisting the preparation of financial statements complying to the official guidelines and requirements.
• Assisting the preparation of budgets or forecasts.
• Ensuring the budget is spent accordingly and is able to be put accountable.
• Help in development of reports for management or regulatory bodies.

This position is responsible for the Sales & Marketing Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.

You will:

• Handle incoming event leads professionally through all channels. 
• Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Update and maintain accurate account profiles in the database systems.
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Kualifikasi :

1. Pria/Wanita, usia maksimal 35 tahun
2. Pendidikan D3/S1 segala jurusan, lebih diutamakan lulusan tehnik sipil/tehnik arsitek
3. Pengalaman sebagai Marketing minimal 3 tahun
4. mempunyai pengalaman sebagai Marketing diperusahaan kontraktor lebih diuntungkan.
5. Good looking serta mempunyai komunikasi yang baik.
6. mengetahui strategi pemasaran 4.0 dan 5.0
7. Mampu mengelola website serta medsos perusahaan
8. Mempunyai keterampilan menggunakan SOft ware autocad dan sketc up lebih diuntungkan.
9. Berdomisili di sekitar wilayah Bekasi

• Mencari calon konsumen, membantu calon konsumen dalam proses pengajuan kredit (Mobil/Motor).
• Melakukan proses survey, serta membina hubungan baik dengan konsumen
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, Showroom, dll)

• Management Trainee adalah program percepatan pengembangan karyawan yang didesign oleh perusahaan untuk menciptakan pemimpin yang handal melalui penyediaan kurikulum yang terintegrasi dengan proses belajar berdasarkan pengalaman.
• Peserta program Management Trainee akan menjalani pelatihan secara offline dan online serta On Job Training yang akan dilakukan di Kantor Pusat maupun cabang BFI Finance Area Sumbagut.
• Lulusan dari program ini akan langsung berada di level Supervisor dan membawahi tim yang ada di divisi bisnis dan marketing.

Melindungi personel dan lingkungan dari bahaya serta mengingatkan personel akan peraturan keselamatan dan membantu mereka bekerja dengan aman.

Job responsibilities:

• Source and procure supplies and materials needed for daily operations.
• Create and manage purchase orders, tracking delivery times and order status.
• Monitor inventory levels and forecast future demand.
• Establish and maintain relationships with vendors and negotiate pricing and agreements.
• Work closely with other departments to ensure timely delivery of goods and efficient communication.
• Resolve any discrepancies or issues with orders.
• Develop and implement cost-saving initiatives and strategies.

• Bachelor's degree in Accounting.
• Minimum 2 years of experience in purchasing or a related field.
• Strong knowledge of procurement processes and procedures.
• Proficient in Microsoft Office and purchasing software.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize effectively.
• Detail-oriented with strong organizational skills.

Objective

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 2-3 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

Current MAKE UP FOR EVER OMNI channel 2024:

Boutique, Dept Store, Sephora & E-Commerce

Key Duties & Responsibilities

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

• Manage and optimize various owned media marketing channel (newsletter, app push, etc)
• Track and optimize all digital marketing metrics
• Monitor, evaluate, and analyze marketing data to uncover actionable insights and drive marketing decisions.
• Identify trends and actively conduct research and experiments to improve overall campaign performance.
• Run A/B tests and analyze results
• Coordinates with internal team and external digital marketing vendors to ensure the expectations are delivered as well as continuous improvement

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff
• Handling Bali area

•Leadership and support over the operational departments of  Food & Beverage, Front Office, Housekeeping and Engineering

•Assist the General Manager with strategic planning, project and reporting

•Leading, developing and inspiring the team to create the exceptional guest experience

Job Title: Account Executive - Bali

Role overview:

At Booking.com, we want to empower everyone to experience the world. Through our products, partners and people is how we do it.  There's a whole planet of possibilities out there, and we bring it all together, in one place. 

Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building positive relationships  Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the determination to be the next Account Executive to join our outstanding Partner Services team in our Bali office.

Key Job Responsibilities and Duties: 

• Proactively connect with partners in your region to assist with the development of Booking.com's business;
• Leading a portfolio of partners where you are their primary point of contact, answering questions, and following up when needed;
• Maintaining a stable relationship with our partners (i.e. frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing);
• Become an expert in Booking.com's products so the benefits and usage of our platform can be explained in detail to our partners;
• Finding opportunities for partners that will help improve Booking.com's business by using its segmentation to prioritize;
• Assisting with identification of new potential partner leads and pass these leads on for further follow-up;
• Receiving Customer Service critical issues which relate to the Account Executive's led portfolio and solving these in the most efficient manner for the business, partner, and customer;
• Supporting the organization of events, such as workshops and webinars for partners, including attending and participating in partner events for their handled portfolio.

Role Qualifications and Requirements: 

• Strong and engaging interpersonal skills;
• Solution-oriented and results driven decision making;
• Ability to influence partners over the phone to implement recommendations;
• Strong work ethic, self-direct, and resourceful attitude;
• Ability to prioritize your workload and efficiently handle your time;
• Eye for accuracy and ability to be analytical;
• Ability to clearly and effectively communicate in English and Bahasa Indonesia, both written and verbal.
• Currently authorized to work in Indonesia

Benefits & Perks: Global Impact: https://careers.booking.com/our-benefits/ 

• Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are striven to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits.

#ThinkInclusion: Wellbeing & Inclusion at Booking.com: https://careers.booking.com/inclusion-wellbeing/ 

• Directly linked to our mission to make it easier for everyone to experience the world, Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
• Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also builds a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

Catering & Conference Services (CCS) - Sales Executive

At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering and Conference Services Executive, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offer professional, friendly and engaging service.
• Confirm all event related information with clients.
• Ensure prompt and courteous service is extended to both internal and external customers. 
• Establish and maintain rapport with clients - prior to, during and post conference - encouraging repeat business.
• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pick-up, food and beverage and audio-visual requirements. 
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up. 
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and withing acceptable time frame. 
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated. 
• Conduct daily meetings to review event contracts and ensure last minute changes are communicated with appropriate departments. 

Executive Assistant Manager (EAM) - Food & Beverage

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an EAM in charge of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level. At Fairmont, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as an EAM in charge of F&B – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Lead the Food & Beverage Operations team.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests.
• Directs and controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
• Provides guidance and assistance to the Outlet Managers helping them in the execution of their responsibilities and helping them to set their own goals and objectives.
• Oversees the service standards of all outlets ensuring that they conform to the requisite standards and meet or exceed customer expectations.
• Oversees the quality, consistency, and presentation in all Food and Beverage outlets to ensure that they conform to the requisite standards and meet or exceed customer expectations.
• Prepares the Food and Beverage promotion plan and executes specific promotional activities.
• Prepares the hotel’s annual budget and monitors and controls the performance of the individual outlets.
• Monitors and controls the hotel’s OE inventory and participates in inventory taking.
• Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
• Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
• Is fully conversant with all health and safety, fire and emergency procedures.
  Maintains a high standard of personal hygiene, dress, uniform, and body language.
• Is polite and professional in any situation where the image or regulation of the hotel is represented.
• Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
• Interacts with guests actively soliciting feedback.

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff
• Handling Bekasi Kabupaten dan Cikarang area

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support

• Manage and responsible for the overall Anti-fraud & investigation Process
• Liaise with Superior (Head of Credit Ops)
• Responsible to maintain daily and weekly report
• Develops fraud model prevention initiatives
• Recovers fraud losses
• Coordinate collaborations with other departments.
• Monitoring and developing team performance and coaching if needed

Job Responsibility

1. GL Integrity
   • Review and check coding, expense report and payment requisition before proceeding with the payment.  Ensure cost center are correctly entered
   • Check data entry for all transaction to ensure data accuracy
   • Ensure that all transactions are complying with related finance policies and procedures
   • Review and monitoring over/under expenses due to monthly activity basis.
2. Accounts Payable
   • To ensure that 3 matching have been performed when the invoices are received and checked against the PO and Good Received
   • To ensure all transactions (such as: PORE, Reimbursement, Advance payment, Manual AP and Settlement) have been approved by related Dept. Head and also already invoicing by related vendors are recorded in system
   • Maintaining prepaid expense include monthly amortisation list
   • Maintaining remainder to faculty/unit if there are any prepaid expenses have expired or will be renewed and coordinate with finance coordinator to generate accrual for continuous prepaid that has no been PORE
   • To ensure prepaid expenses which are not yet due or not yet billed by related vendors but services/good have been received (routine expenses) are recorded in system
   • Matching invoices Travel Expense Settlement
3. Fixed Asset
   • Maintaining asset allocation from PORE
   • Maintaining complete information per asset for mass addition in fixed asset module
   • Maintaining depreciation fixed asset in monthly basis
4. Tax
   • Review and coding tax payment
   • Reconcile all Tax transactions
   • Prepare payment for all taxes and ensure all payment have proper approval
   • Prepare tax invoices to the distributors the latest 2 days after the commercial invoice.
   • Prepare all Tax reporting in accordance to the Tax Regulations
   • Maintain and update all New tax regulations to Finance Coordinator
   • Maintain(include reconciling) the following accounts:
     • Deferred asset/expense accounts
     • Prepaid tax WHT 22, 23, 26 and final
   • Prepare and lodge the monthly tax return (SPT Masa) to DGT
   • Do the recapitulation and send all the “bukti potong” and inform vendors to collect them.
   • Ensure that all overseas vendors have the COD & DGT1 which have been submitted to STSI
   • Arrange & maintaining administrative process & document include renewal with Tax Office
   • Filing SPT & wire transfer receipt all taxes
5. Internal Controls
   • Ensure that all company policies and procedures are followed
   • Ensure that every major Ledger accounts have detail listing which ties with the General ledger balance.
   • Ensure that all controls elements are in place for all major items in the GL and properly authorized such as:
   • Tax Reconciliation
   • AP & prepaid reconciliation
6. Reporting
   • Perform the detail sub ledger (such as: Detail Prepaid, Detail AP Trade, Fixed Asset mutation & register, Detail Outstanding Cash advance and Advance Payment, Detail Tax Payable) for monthly financial reports on a timely manner
   • Perform the monthly tax reports submission to HQ and Tax Office on a timely manner
   • Perform the monthly tax reconciliation reports for PPh 21 (include equalization), PPh 23, PPh 26, PPh 4(2) and VAT Offshore
   • Prepare Nominatif list for CITR purposes