• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Helps the sous chef  in all his/her duties
• Carries out and coordinates the organisation, preparation, production, presentation and assures the high standard of culinary services offered to guests with guidance of sous chef
• Helps, guide, and supervise commis to improve their skills for career development

This position is Contributes to guest satisfaction by:
· Preparing "hot" and/or "cold" dishes in line with the supervisor's instructions
· Helping deliver dishes
· Respecting the food health and safety standards and procedures
· Participating in the effective management of raw materials

• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Answers the outlet telephone in friendly manner, gives information and promotes the outlets, takes reservation

What you will be doing:

• Assists the Asst. Outlet Manager to manage the team
• Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

Is guests' 1st contact with the hotel and guides them inside.

 What you will be doing:

• To ensure the smooth operation of the in-house transportation as reflected in the daily transportation schedule
• To perform according to the transportation requests
• To report on time for any transportation requests from respective departments
• To prepare a transportation summary reflecting the mileage usage by respective departments for submission to Bell Captain on a weekly and monthly basis with the approval from Front Office Manager or Assistant Front Office Manager

This position is to helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments. Helps employees improve their skills and provide support for career development.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team
• Checking the discrepancies report from Housekeeping
• Is capable of moving people from their rooms and handling difficult situations
• Ensure that Evalpack procedures are well implemented and respected

A Chief Concierge or Assistant Chief Concierge will be responsible for overseeing the concierge department. They are responsible for ensuring that the highest levels of customer service are provided to guests, and that their needs and requests are met in a timely and efficient manner.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team

Reporting to the Marketing Communications Manager you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing activities for all departments within the hotel.

 What you will be doing:

• To coordinate public relations activities with Marketing Communication Manager
• To ensure promotional materials are distributed to all concerned on time (i.e. press release, F&B promo, Hotel promo, etc.)
• Keep close and maintain relations with media, both local and international at all times
• Responsible for the administration task (payment administration, purchase request administration, internal/external correspondence, press monthly clipping and filling form system).
• Manage all social media channels of hotel
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising

Reporting to the Director of Sales & Marketing you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing strategy for all departments within the hotel.

 What you will be doing:

• Measures, interprets, prioritizes and evaluates the effectiveness of marketing communications activities through an ROI analysis and adjust as necessary
• Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
• Recommends and develops proposals and directs and implements below the line sales promotions, with external partners such as credit card companies, banks, department stores, airlines, etc. to support the advertising and sales campaigns.
• Closely works with e-Commerce/Revenue Manager to maximize use of the targeted market information including customer profile, behavior, and yield for the planning and evaluation of marketing communications.
• In-coordination with e-Commerce who serves as the Webmaster for hotel's Webpage and Internet related exposure and advertising

The position of In-Room Dining Order Taker serves the essential purpose of providing exceptional in-room dining experiences to guests. As an In-Room Dining Order Taker, the primary responsibility is to receive and process guest orders accurately and efficiently, ensuring prompt delivery of high-quality food and beverage items to the guest's room. This role plays a crucial part in maintaining the hotel's reputation for excellence by ensuring that guests receive personalized, professional, and memorable dining services tailored to their specific preferences and requirements. The In-Room Dining Order Taker acts as a key point of contact for guests, offering menu recommendations, taking special requests, and ensuring exceptional service standards are upheld. This position requires excellent communication skills, attention to detail, and a passion for delivering unparalleled guest satisfaction. 

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

• Analyze the applications of prospective students based on standard admission policies.
• Provide clarifications to student’s queries in a professional manner.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the programs offered, admission procedure, eligibility and costs involved.
• Provide assistance to the students to complete the enrolment forms.
• Inform students about the courses offered and the tuition fees.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management.

• Review the company debitor list 
• Contacting customers and informing them of their overdue bills 
• Advising customers on their payment option and suggesting methods of payments 
• Negotiating suitable payment plans 
• Preparing customers financial statements for banks and the state credit departments 
• Instituing legal action when customer fail to pay their debt 
• Responding to customers queires 
• Contacting lawyers and insurance agencies to facilitate payments

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter
   

The Senior Accounting Lead will manage a set of accounting activities to ensure compliance with generally accepted accounting principles, corporate policies and external audits. This person will manage Amartha group end-to-end financial reporting process, including activities to support the financial statement figures.

The Senior Accounting Lead will report to and work closely with the Head of Finance Control, Chief Financial Officer, and others in the organization as needed to perform analysis and reconciliation of accounts and in development and implementation of accounting policies, including preparing technical assessment papers as needed.

The ideal candidate possesses leadership capabilities, solid operational and technical accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Manage the end-to-end financial reporting process, monthly and annually, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations, coordination with other department (if needed) and report deliverables preparation
• Prepare technical papers to support company’s accounting treatment
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices
• Assist management in strategic financial projects and corporate actions
• Ensure compliance with internal control policies and the prevailing rules and regulations
• Collaborate with external auditors to ensure successful audit results and compliance
• Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all internal management and financial reporting through annual report
• Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Indonesian GAAP and IFRS
• Make recommendations for changes as needed and ensure that company policies and procedures are followed
• Assist with compilation of information for preparation of tax returns
• Work with Tax, Budget and Treasury to ensure overall coordination of all financial accounting activities through annual report
• Prepare summary feedback of financial statements variances to budget
• Actively review and advise on financial/accounting processes

• At least 5 years of experience, with a minimum of 1 year management experience
• A Bachelor’s / Master's degree in Accounting
• Background in Big 4 accounting firm
• Proficient in Indonesian GAAP and IFRS
• Have experience in financial industry
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills

About the role

As an Internal Communications Intern, your main tasks include creating engaging content/copywriting for internal channels, assisting in campaign planning, coordinating events, managing project feedback, providing administrative support, and collaborating with teams to ensure consistent messaging. This internship offers valuable exposure to corporate communication strategies and practices. Join us in building a workplace that has an effective communication environment  — apply now!.

Responsibilities

1. Schedule posts and monitor engagement includes crafting the content and execution of internal email campaigns, including creating templates, segmenting recipient lists, and analyzing campaign performance.
2. Document communication processes and guidelines and guidance on internal communication tools.
3. Help maintain and update the company's intranet by uploading content, ensuring accuracy, and organizing information for easy access by employees.
4. Assist in analyzing data related to internal communications metrics, such as email open rates, newsletter engagement, and intranet traffic, to identify trends and areas for improvement.
5. Create and collaborate with graphic designs in visual assets for internal communications.
6. Help coordinate logistics for internal events and meetings, including booking venues, managing RSVPs, and setting up audiovisual equipment.

The qualifications that you must have:

1. Strong written and verbal communication abilities are essential for crafting clear and engaging messages.
2. The ability to generate fresh ideas and think creatively is crucial for developing innovative communication strategies and content.
3. Being meticulous and thorough ensures accuracy in content creation, data analysis, and document organization.
4. Proficiency in using communication tools, graphic design software, and video editing platforms enhances effectiveness in the role.
5. Capability in managing multiple tasks, coordinating events, and keeping documentation organized is vital for success.
6. Flexibility in adjusting to changing priorities and learning new skills enables smooth navigation of dynamic work environments.
7. The capacity to analyze data and derive meaningful insights helps in optimizing communication strategies and measuring effectiveness.
8. Being a team player and effectively collaborating with colleagues ensures alignment in messaging and project coordination.
9. Efficiently managing time and meeting deadlines ensures timely delivery of communication materials and support.
10. A proactive attitude and a willingness to learn about internal communication practices and technologies contribute to personal growth and professional development in the role.

About the team
The EBIC (Employer Branding and Internal Communication) team is where creativity comes to life. Our secret sauce?  We might specialize in big, complex projects or creating massive content. We don't just think outside the box; we've turned it into a rocket launcher for achieving stellar results.

Responsible for general front desk duties in Apartemen Plaza Senayan, including but not limited to handling telephone calls, receiving visitors and residents, attending to residents’ inquiries and complaints according to established management procedures, and to provide a standard of service to residents in keeping with an international residential property organization.

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.

• Responsible for providing assistance to the Power Tools Division in content editorial and production into social media platforms

• Assist marketing concept, campaign management, and roll-out to users, dealers, and internal stakeholders

• Provide support in maintaining an application backend system, such as tools registration verification, campaign, and gift administration

• Collab with external parties (e.g KOL’s) and agencies for assets and ads

• Assist with organizing offline marketing activities (events and exhibitions)

• As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents

• Monitoring and responsible for the overall Quality Assurance Process

• Liaise with QA Ops Manager regarding operation daily

• Review quality assurance policies and procedures

• Develop, recommend and monitor corrective and preventive actions

• Update internal policy & SOP based on new regulations from regulator

• Prepare reports to communicate outcomes of quality activities

• Identify and organize training needs to meet quality standards

• Coordinate collaborations with other departments.

• Conduct Internal and External calibration

• Monitoring and developing team performance and coaching team if needed

• Actively seek out new Sales opportunities through partnership, networking, etc.
• Plan and build a solid pipeline on qualified sales opportunities and proactively follow up leads.
• Prepare sales proposals and quotations.
• Negotiate/close deals and handle complaints or objections.
• Responsible for managing and pursuing new sales prospects and maintaining customer satisfaction.

• Minimum 1 year of experience in IT Sales or related field.
• Bachelor degree in Communication, Marketing, Information System or related qualification.
• Experienced in selling ERP Software (SAP, Oracle, etc), experience in selling Odoo is a plus.
• Target oriented.
• Quick learner, and a strong team player.
• Having good in English.

• Working alongside Tech & Product team to develop engaging & responsive user interfaces with HTML, CSS, and modern JavaScript frameworks
• Experience in Java and Spring Boot Framework
• Develop performance-oriented front end & back end binding
• Work with back-end developers to design and interface REST APIs
• Perform code reviews and basic troubleshooting
• Build reusable code and libraries for future use

• Minimum 2 Year experience Experience in full stack development, whether in-house, for an agency, or as a freelancer.
• Bachelor's Degree with Computer Science, Information Technology or equivalent
• Managing multiple tasks and timelines in a fast-paced environment
• Having Experience as Team Leader is a plus
• Humility and excellent collaborative spirit. We are all here to learn and grow together as a team.

1. Creating Content: Able to produce interesting and relevant content for social media platforms such as text, images, videos and infographics.
2. Content Research: Able to conduct research to identify relevant trends and topics in our industry.
3. Social Media Strategy: Plan and implement an effective social media strategy to expand reach and increase audience engagement.
4. Account Management: Manage and optimize our social media accounts, including scheduling and posting content, increasing followers, interacting with users, and maintaining brand reputation online.
5. Analysis and Reporting: Conduct social media performance analysis, identify trends and opportunities, and compile reports to measure campaign effectiveness.
6. Event Promotion: Promoting events by producing promotional media such as banner designs, posters, etc.
7. Team Collaboration: Work closely with marketing and design teams to integrate social media strategies with other marketing activities.

1. Minimum 1-2 years of experience in social media management, including use of platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
2. Ability to operate editing software such as Adobe Illustrator and Photoshop.
3. Able to create and edit graphics, optimize images/videos, and combine design elements with social media content to create content that is interesting, innovative, and relevant to the target audience.
4. Have experience in committee/event organization in organizational events/seminars, especially in the marketing/marketing/communication division.
5. Ability to conduct effective content research and analyze social media data to inform content strategy and decision making.
6. Good communication skills both verbally and in writing to convey messages clearly and effectively to the audience.
7. Ability to prioritize tasks, work within tight deadlines, and manage work efficiently.

• Be the point of contact for IT related services
• Team-work with Recruitment and CRO Team
• Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
• Monitoring job execution and completion as per service promised date
• Follow-up, monitor, and report on all pending activities to the customer
• Point of contact for customers with queries about job orders or job completion
• Review and create report of customer’s account every month through accounts receivable and solve all identified issues
• Build and foster collaboration with internal teams involved in service delivery
• Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
• Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
• Capture and inform new market trends and regulations
• Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
• To perform job-related responsibilities and tasks other than those specifically presented in this description

• Must possess at least a Diploma Degree, in any field
• Minimum 3 years of relevant experiences
• Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
• Excellent customer service & Managerial skills
• Having experience in IT Resourcing/IT Manage Service company is mandatory
• Good communication, negotiation, and interpersonal skills
• Teamwork player toward a common goals
• Understanding the Recruitment end to end processes
• Good organizational and time management skills
• Having an ability to work under pressure and to deadlines
• Having an ability to work independently and as a team
• Must be able to work accurately with great attention to detail