• Develop and execute a comprehensive content acquisition strategy to enhance the company's content offerings and meet the demands of diverse audiences.
• Identify potential content partners, negotiate licensing agreements, and establish collaborative relationships to enrich the content library.
• Drives the right mix of product portfolio while being innovative and up to date in the content and media industry.
• Identifying, negotiating, and securing partnerships with content creators, studios, and distributors, ensuring we have a competitive edge in the market for both local and international content.
• Maintain content standards, stay ahead of industry trends, allowing us to adapt quickly and position ourselves as a leader in the content space.
• Enhance collaboration and managing day to day content Operations functions, and also cross functional teams ensuring that our content acquisition aligns with broader company initiatives.
• Maintain and ensure growth and profitability in our content library and increase user engagement.
• Exploring new content formats and delivery methods that enhance user experience.
• Monitor and analyze content performance metrics to inform future acquisitions and optimize the content portfolio.
• Manage the content acquisition budget, ensuring efficient allocation of resources to support strategic goals.
• Stay updated on the competitive landscape and emerging content trends to identify new acquisition opportunities.
• Develop and maintain relationships with content creators, distributors, and platforms to leverage co-branding and partnership opportunities.

• Bachelor's degree in Business Administration, Media Studies, or a related field; Master's degree preferred.
• Minimum 5-7 years of experience in content acquisition, content management in same role, or a related field, preferably within the media industry.
• Strong undertanding in media business acumen
• Strong negotiation and contract management skills.
• Excellent analytical skills, with the ability to interpret data and make informed decisions.
• Proven track record of managing relationships with external partners and stakeholders.
• Strong communication and presentation skills.
• Location: Centennial Tower, South Jakarta

Medical Insurance

Medical Check Up

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Events Specialist (Indonesia)

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

The role of an Events and Experiences Specialist is to support the Events and Experiences team in driving the overall delivery and management of key moments ranging from campaigns and public activations to internal meetings. The specialist will have sole responsibility for a project, or part responsibility for a larger project, from brief to execution. This includes unpacking the project brief, scoping the project and allocating the necessary resources and budget and ensuring that all work (from creative concepts to logistics and technical) delivers against agreed objectives and surpasses project expectations. 

Role: 

• Oversee all or certain aspects of event & experience management and production from content and program development, creative and design, AV production, vendor management, logistics, invitations, sponsorships, promotions, and more.
• Depending on the scale of the project, run and oversee or support project meetings, timelines, action items/ deliverables, and budgets throughout all projects and events.
• Build and maintain effective internal and external stakeholder relationships, including agency partners, for the assigned program (clear communication on expectations, responsibilities, schedule, status/AIs, etc.), and ensure that needs are heard, understood, and addressed in a timely way
• Be a team player, assist the broader team on larger projects, including event production team logistics, running team meetings and project management efforts as needed

You:

• Someone with at least 3 years of experience in all aspects of event management, whether in-house or at an event agency.
• Strong track record of success in events project management: manage, plan, organise, and execute a wide range of successful events from inception to completion, within budget
• Excellent organisational skills, strong attention to detail and the ability to oversee multiple events concurrently in a timely and accurate manner
• Ability to maintain positive relationships with agencies, colleagues and suppliers
• Regional/international event management experience
• This is a fully remote role. Candidate should be open to traveling within the SEA region as required
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site E-commerce Specialist located in Jakarta, you will play a crucial role in managing and optimizing our online sales channels. Your primary focus will be to enhance the BIOTA online shopping experience, drive revenue, and strengthen our brand presence across various e-commerce platforms. With a keen eye for detail and sales strategy, you will work collaboratively with diverse teams to achieve our ecommerce goals.

Responsibilities

• Manage and optimize BIOTA’s e-commerce website and accounts on third-party platforms such as Tokopedia, Shopee, and Lazada to maximize sales.
• Develop and execute effective e-commerce marketing strategies to increase traffic, conversion rates, and overall sales performance.
• Monitor key performance indicators (KPIs) and utilize data analytics tools to evaluate sales trends and consumer behavior.
• Create compelling product listings, including images and descriptions, that enhance product visibility and attract customers.
• Collaborate with marketing, sales, and customer service teams to ensure cohesive messaging and customer experience across all channels.
• Stay updated with industry trends, competitor activities, and emerging technologies to continually improve e-commerce performance

• At least 2-3 years of experience in e-commerce management or digital marketing, preferably in the technology or consumer electronics sector.
• Proven experience with e-commerce platforms, particularly Shopify and major online marketplaces like Tokopedia and Shopee.
• Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
• Strong analytical skills with the ability to interpret data and optimize strategies based on insights.
• Excellent written and verbal communication skills, with a focus on persuasive content creation.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of 1 year of experience as a team leader
• Proficiency in digital marketing tools and analytics software is a plus.

Why Join Us

At BIOTA, we offer a vibrant and innovative work environment where creativity and initiative are celebrated. Join our team as an E-commerce Specialist and contribute to redefining smart home technology, making it accessible and appealing to a wider audience. Together, let’s build a smarter, more connected world.

•    Menyediakan dan memberikan informasi tentang ketersediaan Parts dan/atau tanggal kedatanganya.

•    Melakukan stock order dan VOR kepada DCVI

•    Melakukan pemesanan kepada pemasok lain termasuk mengelola dan pemantauan proses pesanannya.

•    Melakukan pengorderan sesuai daftar yang disetujui dan memeriksa faktur nya.

•    Merencanakan mengendalikan kinerja inventory control seperti re-order point, min/ max, economic order quantity dsb.

•    Memeriksa barang yang datang termasuk melakukan claim dan pengiriman kembali kepada vendor atau melakukan scrapping bila ada kerusakan.

•    Menentukan dan memonitor storage bin/ location agar ekonomis dan sesuai kebutuhan.

•    Membantu dalam menentukan initial stock, configurasi dan jumlahnya.

•    Mengontrol aliran Parts dari gudang dan pengiriman kepada pelanggan

•    Mengoperasikan sistem pembuangan dan sistem daur ulang.

•    Mengkoordinisikan ketersediaan Parts untuk aktiviats promosi.

•    Memberikan klarifikasi untuk semua pertanyaan mengenai operasional logistik untuk Parts.

•    Membuat statistik dan penentuan key figures untuk logistik sesuai dengan kriteria yang ada.

•    Menyediakan semua informasi dan dokumen yang relevan dengan akuntansi

•    Melakukan analisa dari kinerja

•    Memastikan data untuk pembutan invoice benar.

Market Research and Analysis:

• Conduct market research to understand the trends, demands, and challenges within the golf industry.

• Identify potential business clients (golf clubs, resorts, tournament organizers, corporate sponsors, golf course designers, equipment suppliers).

• Analyze competitor strategies and market positioning to develop competitive marketing approaches.

Developing B2B Marketing Strategies:

• Create marketing plans tailored to businesses in the golf sector, emphasizing the company’s value proposition.

• Collaborate with sales teams to create promotional materials, presentations, and proposals that align with the needs of business clients.

• Define key marketing objectives and track metrics to measure the success of campaigns.

Lead Generation and Management:

• Generate high-quality business leads through networking, trade shows, and digital channels (LinkedIn, email marketing, industry forums).

• lDevelop partnerships with golf equipment suppliers, service providers, and sponsors.
•  Nurture business relationships and follow up with prospects to convert leads into clients.

Content Creation and Campaign Management:

• Oversee the creation of marketing content (brochures, case studies, blogs, whitepapers) that addresses the needs and interests of B2B clients.
• Plan and execute campaigns (email marketing, webinars, sponsorship opportunities) that target businesses in the golf industry.
• Collaborate with content creators to ensure all marketing materials are aligned with the business goals of the clients.

Event Management and Trade Shows:

• Organize and participate in industry events, trade shows, and golf tournaments to promote the company’s offerings.
• Coordinate sponsorship opportunities and partnerships that increase brand visibility within the B2B sector.

Digital Marketing:

• Manage the company’s presence on B2B digital platforms such as LinkedIn, industry-specific websites, and newsletters.
•  Utilize digital tools (SEO, SEM, email campaigns) to improve the company's visibility among business clients in the golf industry.

Sales Collaboration:

•  Work closely with the sales team to align marketing efforts with sales goals and develop strategies that support business growth.
• Assist in the creation of sales materials and presentations for business pitches.

Budgeting and Reporting:

•  Manage marketing budgets for B2B activities, ensuring cost-effective use of resources.
• Monitor and report on the performance of marketing initiatives, adjusting strategies as needed to meet KPIs and business objectives.

Brand Positioning and Messaging:

• Ensure that the company's brand is positioned effectively within the golf industry and resonates with other businesses.
• Develop messaging that clearly communicates the company’s benefits to business partners and stakeholders.

• Bachelor’s Degree in Marketing, Business Administration, Communications, or a related field – A foundational understanding of marketing principles is essential,
• Certifications in digital marketing, content marketing, or B2B marketing (such as Google Ads, HubSpot, or LinkedIn certifications) can be a plus.

• Industry-specific knowledge in golf or sports management could be advantageous.

• Very good English speaking and writing.

• Smart and proactive in nature.

Experience :

• 3-5 years of experience in B2B marketing or a similar role
•  Prior experience in developing and executing B2B marketing strategies.
• Experience in the golf industry is a must
• Proven ability to work with businesses such as golf clubs, resorts, golf equipment suppliers, or other golf service providers.
• Experience in driving and managing B2B marketing campaigns that generate leads and close deals.
• Knowledge of the golf industry, including the needs and challenges faced by golf-related businesses, will set a candidate apart.
• A strong network within the golf industry (or related sports industries).
• Able to think creatively and develop innovative strategies to target and engage B2B clients in a competitive market.

Financial Oversight:

• Manage day-to-day accounting functions, including account reconciliation, accounts receivable, and accounts payable
• Ensure accurate posting of financial transactions in journals and verify the correctness of financial statements
• Manage the preparation of timely and accurate financial statements, ensuring compliance with industry-specific regulations and standards (IFRS, GAAP). including gross margin analysis, SKU profitability, and distribution cost analysis

Working Capital Management: 

• Oversee cash flow, receivables, and payables, especially in managing inventory and minimize days sales outstanding (DSO)

Data Management:

• Gather and analyze data from various departments to support financial decision-making
• Serve as a gatekeeper for financial processes, ensuring adherence to established protocols while remaining adaptable to changes

Tax Knowledge:

• Possess a solid understanding of tax regulations WHT 21, 23, 4(2), 25, VAT and implications related to accounting practices
• Assist in tax-related matters, ensuring compliance and optimizing tax efficiency

Compliance: 

• Ensure compliance with regulatory requirements specific to FMCG or distribution, including audits, tax regulations, and internal controls

Collaboration:

• Collaborate with cross-functional teams such as sales, marketing, and operations, and communicate financial insights to senior leadership

System & Process Improvement:

• Be a proactive problem-solver, able to navigate challenges with flexibility and creativity
• Implement and enhance financial systems and processes to increase operational efficiency, streamline distribution costs, and improve financial accuracy

• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in-house staff publications
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Maintain confidentiality of sensitive matters/issues
• Ensure compliance with local health and safety regulations
• Interview, select and recruit Talent & Culture employees
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business\
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication
• Perform other reasonable duties assigned by the assigned by the Management
• Evaluate changes and trends in market compensation and makes recommendations.
• Anticipate and address employee relations matters timely to promote team member satisfaction

About The Role

We are seeking a resourceful and detail-oriented Procurement Specialist to join our team. As a Procurement Specialist, your role will be critical in sourcing high-quality materials and services at competitive prices. You will work closely with suppliers, negotiate contracts, and ensure that our company’s procurement processes are efficient and cost-effective. Your ability to build strong relationships with vendors and manage the supply chain will help us meet project deadlines and maintain the quality of our construction projects. By maintaining a proactive approach to sourcing, you will contribute to our overall success and ensure that our projects are delivered on time and within budget.

Key Duties and Delights

• Source and identify high-quality materials and suppliers for various construction projects.
• Negotiate pricing, terms, and conditions with suppliers to ensure favorable contract agreements.
• Develop and manage a strong network of reliable suppliers, maintaining relationships to ensure consistent delivery of materials.
• Collaborate with the project and site teams to understand material requirements and ensure timely delivery of materials.
• Monitor market trends and conduct supplier performance evaluations to maintain the highest quality standards.
• Manage contracts, procurement agreements, and purchase orders to ensure they align with project specifications and budget constraints.
• Work with the finance team to manage payment terms and ensure accurate invoicing and timely payment to suppliers.
• Continuously look for ways to optimize the procurement process, reduce costs, and improve efficiency in material sourcing.
• Ensure all sourced materials comply with quality standards, safety regulations, and project specifications.

• Bachelor’s degree in business, supply chain management, construction management, or a related field.
• Minimum 2 years of experience in procurement, preferably within the construction industry.
• Strong negotiation skills and a solid understanding of contract management.
• Familiarity with construction materials and vendor management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external suppliers.
• Strong analytical skills and attention to detail, especially in managing contracts and material specifications.
• Ability to work under pressure and meet tight deadlines while maintaining a high level of accuracy.
• Preferable domicile in Jakarta or willing to work on-site in Jakarta.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site KOL Specialist located in Jakarta, you will be responsible for cultivating and managing relationships with key opinion leaders (KOLs) to enhance our brand visibility and influence within the smart home market. You will develop and implement targeted strategies that leverage KOL collaborations to promote our innovative products and engage our audiences effectively.

Responsibilities

• Identify and engage appropriate KOLs that align with BIOTA's brand values and target market.
• Develop and manage KOL collaborations, including contracts, content creation, and campaign execution.
• Monitor the performance of KOL campaigns and provide insights to optimize strategy and content.
• Work closely with the marketing team to integrate KOL initiatives into broader marketing campaigns.
• Analyze market trends and competitor activities to identify opportunities for collaboration and brand enhancement.
• Foster strong relationships with KOLs and their networks to maximize brand partnerships.

• 1-3 years of experience in influencer marketing, KOL management, or a related field, preferably in the technology or consumer goods sector.
• Bachelor's degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms and the role of KOLs in digital marketing.
• Excellent communication and relationship-building skills, with a knack for negotiating and managing partnerships.
• Ability to analyze campaign data and metrics to derive actionable insights.
• Creative thinking with the ability to design innovative collaboration concepts.
• Self-motivated, detail-oriented, and capable of working in a fast-paced environment.

Why Join Us

At BIOTA, we create an innovative and supportive work environment where ideas and creativity are encouraged. Join us as a KOL Specialist and play a critical role in shaping the perception of smart home technology in the market. Together, we can create a smarter, more connected world.

AYANA Hospitality is looking for a creative and skilled Multimedia Specialist to join our dynamic team. The Multimedia Specialist is part of AYANA Komodo's Public Relations Team. The successful candidate will be the dedicated photographer, videographer, editor, and graphic designer for the resort and its fleet of cruises.

Responsibilities

• Work closely with the PR Executive to come up with ideas for IG reels, ads, TikTok videos, YouTube videos, and photos that can gain traction on our channels and drive engagement, follows, or conversions
• Be an active member of the PR team, strategizing and contributing new ideas regularly
• Stay up-to-date on trends and experiment with new ways for AYANA to reach new and relevant audiences through design and multimedia
• Coordinate external vendors for photography, videography or design as needed
• Work closely with AYANA's designers and photographers from other properties to understand the brand and ensure cohesion
• Create mood boards, references and concepts for photo and video shoots
• Edit photos & videos footage into social media and corporate content
• Complete necessary paperwork for photo shoot needs (ex. food and beverage costs, shooting permits, etc.)
• Coordinate models for photo and video shoots, occasionally work with KOLs, creators, media, or models for special content creation projects
• Provide a monthly report of work
• Assist with other PR tasks as needed, such as admin or hosting media or influencers

• Experience and strong abilities with professional camera equipment, including drone

• Good level of English to communicate with different team members and media as needed
• Creative with artistic and videography ideas
• Ability to understand 5-star brand image
• Willing to work as part of a team to meet the needs of various departments

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

About the Role

As a full-time on-site Junior E-Commerce Specialist located in Jakarta, you will be an essential member of our ecommerce team, assisting in the management and optimization of our online retail presence. Your main responsibilities will include supporting the execution of ecommerce strategies, managing product listings, and analyzing performance data to enhance customer experience and increase sales.  Add-ons for this position to support the placement of our brands Matrix and Nex Parabola.

Responsibilities

• Assist in managing and optimizing BIOTA’s ecommerce platform, ensuring product listings are accurate and up-to-date.
• Support the execution of online marketing campaigns to drive traffic and enhance conversion rates.
• Monitor key metrics and assist in analyzing performance data to identify trends and areas for improvement.
• Collaborate with cross-functional teams including marketing, sales, and customer service to align ecommerce efforts with business objectives.
• Stay informed about industry trends, best practices, and competitor activities to recommend enhancements.
• Assist with customer inquiries and order management to ensure a high level of customer satisfaction.

• A degree in Marketing, Business Administration, or a related field is preferred.
• Previous experience in ecommerce or digital marketing is a plus but not mandatory; recent graduates are encouraged to apply.
• Familiarity with ecommerce platforms (like Shopify) is an advantage.
• Strong analytical skills with an ability to interpret data and derive actionable insights.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• Willingness to learn and adapt in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Why Join Us

At BIOTA, we offer an innovative and supportive work environment where creativity and initiative are encouraged. Join our team as a Junior E-Commerce Specialist and be part of a dynamic group that is shaping the future of smart home technology. Together, we can make the world a better place to live in, one home at a time.

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

• Mampu melihat potensi yang dimiliki oleh livestreamer
• Mencari livestreamer terbaik untuk bergabung

Some of your duties will include:

• To maintain and ensure beyond compliance practice compared to all applicable Government of Indonesia Environmental regulations, commitments specified in the Environmental Permit, Environmental Management and Monitoring Plans, environmental commitments and objectives, and other obligations.
• To provide input for beyond compliance requirements that can be implemented in the company, business practices.
• To coordinate all related stakeholders in beyond compliance practice and the preparation of the Green PROPER report.
• Manage environmental performance improvement programs including energy conservation, water conservation, resources conservation, waste reduction, contaminant load reduction.
• Coordinate government inspector, consultant visits related to beyond compliance activities including setup itinerary, staffing requirements, and logistics etc. to support the activity.
• Ensure beyond compliance report to Government of Indonesia completed on time.
• Act as coordinator for other environmental activities during the absence of Advisor Environmental.

• Membuat dan menjalankan strategi pemasaran berkaitan dengan KOL
• Mengelola semua dokumen adm pembayaran, kontrak influencer
• Membangun hubungan baik dengan influencer
• Membuat dan mengembangkan konten bersama influencer
• Menegosiasikan biaya influencer yang sesuai dengan budget perusahaan
• Menganalisis, memantau, dan membuat laporan

Vivid Money is the first mobile banking app that combines all your daily money needs in one app. Whether it’s spending, saving, or investing – Vivid offers an easy, flexible, and transparent solution to grow your money. Vivid is ground breaking and has managed to reach over half a million users in only two years.

We want to be more than just a name on your CV. We strive for the talent to achieve the full potential and beyond, providing the tools to learn and develop within our fast-growing company. We encourage you to challenge the status quo and bring in your own ideas and opinions. We want to be a playground to try new things, make mistakes and learn from them.

We are currently looking for Customer Support Specialists (f/m/d) to join our Team!

What you will do

• Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English
• Being our customers voice by sharing their feedback and reporting their issues
• Collaborating with our different teams and having direct impact to improve our Product
• Representing Vivid Money and build a trustful relationship with our customers

• Demonstrated expertise in customer support or service, with a preference for experience in the banking or financial services industry and dealing with SMEs
• Exceptional problem-solving and decision-making skills
• Good observational skills for process and product improvement
• Outstanding interpersonal and communication skills, encompassing both verbal and written proficiency in English
• Capable of managing multiple tasks and thriving under pressure in a dynamic environment
• Comprehensive knowledge of SME banking products, services, and processes.
• Capable of working within the CEST time zone, committing to 40 hours per week, distributed as 8 hours per day, excluding a 1-hour lunch break.
• Fluent in English. Other European languages are an advantage.

• Opportunity to participate in the creation of a new and innovative company
• Great working atmosphere in a motivated and dynamic team
• Opportunities to learn and grow together with the company

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.

Director, Talent & Culture

We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.

What you will be doing:

• Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
• Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
• Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting
• Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values
• Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback
• Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Collaborate on the development of annual Talent & Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of Talent & Culture accounts
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
• Oversee and manage all recruitment in accordance with company policies and procedures
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
• Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience
• Handle discipline and termination of employees in accordance with company policy
• Empower and assist with all employee events
• Champion committees such as Employee Recognition and Diversity Equity & Inclusion
• Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

• identify and classify products to Nielsen Audit items or not 
• Analyze and interpret product image to item description with attributes specific to client definition
• Deliver final good item coding specification with complete product item information 
• Review & Validate data errors and inconsistencies in value attribute code mapping
• Follow and fully owns the working process,  faster and bolder
• Interacts well with all accross teams in Operation and Commercial team
• Independently addressing internal client queries in regrads of product item specification 
• Drive time/cost-effectiveness on item product creation
• Inspire peers and co-workers
• Identify any opportunity of improvements in the process steps to aim best quality output

Social Media Specialist (3 Months Contract Based)

Remote, Indonesia

The Client:

The District Attorney's Office in Alameda County, California, stands as the leading authority in law enforcement within the San Francisco Bay Area. Committed to upholding justice, the office ensures the thorough investigation and prosecution of criminal cases, safeguarding the community and maintaining public trust. Through its dedicated efforts, the District Attorney's Office strives to enhance safety and uphold the rule of law across Alameda County.

They are seeking remote talent to contribute to our critical campaign efforts. They are looking for individuals passionate about making a difference and have the skills to support their mission from afar. This role offers the opportunity to work closely with the team in California, assisting with various aspects of their campaign, from public outreach to digital content creation. Your contributions will help them effectively communicate our message, engage the community, and drive positive change.

Key Responsibilities:

* Develop and execute a social media strategy to promote the District Attorney and oppose the recall.

* Create and maintain consistent messaging across TikTok, Facebook, Instagram, YouTube, X, LinkedIn, and other platforms.

* Amplify positive coverage and campaign messages across all communication channels.

* Coordinate with the campaign team to ensure uniform messaging.

* Forward media inquiries and interview requests to the designated spokesperson.

* Support crisis communication efforts.

* Analyze and report on communication effectiveness, adjusting strategies as needed.

* Manage interactions on social media, including DMs and comments.

* Plan and execute SMS and MMS communications.

* Attend meetings and perform additional tasks as required.

* Proven experience in social media strategy and content creation.

* Strong communication and writing skills.

* Ability to manage multiple social media platforms.

* Experience in crisis communication is a plus.

* Proficient in analyzing and reporting on communication efforts.

* Ability to work collaboratively with a team.

* Experience in political campaigns or advocacy is preferred.

Job Type: 3 months contract-based

Location: Remote

Working Hours: 60 hours/ per week. Pacific Time

Salary: $700 - $800 / per month

Eram Talent is currently seeking an experienced Environmental Stewardship Lead to join our team. As a leading talent acquisition consultancy, Eram Talent specializes in connecting top talent with reputable companies in various industries. In this role, you will be responsible for leading and overseeing environmental stewardship initiatives for our clients in Saudi Arabia.

Responsibilities

• Develop and implement environmental stewardship strategies and programs to promote sustainable practices.
• Ensure compliance with environmental laws, regulations, and standards.
• Conduct environmental assessments and audits to identify potential risks and opportunities for improvement.
• Lead and manage the implementation of environmental projects and initiatives.
• Collaborate with internal and external stakeholders to develop and drive environmental programs and initiatives.
• Monitor and report on environmental performance and progress towards sustainability goals.
• Stay updated on emerging environmental trends and best practices.

• Bachelor's degree in Environmental Science, Environmental Management, or a related field.
• Minimum of 4 years of experience in environmental stewardship or a related role.
• Strong knowledge of environmental laws, regulations, and standards.
• Experience in developing and implementing environmental strategies and initiatives.
• Excellent leadership and project management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Fluency in English is required, Arabic language skills are a plus.

Salary is not a constraint ,company is looking for right candidate .

Eram Talent, a leading Talent Acquisition Consultancy, is currently seeking a highly skilled and experienced Sustainable Planning & Design Implementation Manager to join our team in Saudi Arabia. As a Sustainable Planning & Design Implementation Manager, you will play a crucial role in driving sustainability initiatives and implementing sustainable planning and design strategies for clients in Saudi Arabia.

Responsibilities

• The Sustainable Planning & Design Implementation Manager should have a track record of leading and delivering environmental and sustainability review and approvals for major built environment mega-projects of international significance. In addition, their experience should ideally span the development life cycle from conceptualization, feasibility, engineering, construction, commissioning, operations, and decommissioning.

• ·        Good technical understanding of Sustainable infrastructure rating systems such as LEED WELL MOSTADAMA, ENVISION, SITES, PEER and/or CEEQUAL or equivalent.
• ·        Good working knowledge of design stage gate review process and interactions required with all related stakeholders.
• ·        Proven track record driving sustainable design processes, policies, and procedures
• ·        Strong leadership, interpersonal/people management and mentoring skills
• ·        Strong technical sustainability skills across built environment serving cities and communities including effective management of resources and assets, i.e., Life-cycle economic evaluations etc.
• ·        Strong written and verbal communication & report writing skills
• ·        Ten (10) or more years’ experience across the fields of sustainable built environment planning and design including a broad understanding of sustainability benchmarking and rating systems such as LEED WELL BREEAM etc.
• ·        A Master’s degree in Sustainability or related Engineering field
• ·        Other qualifications in sustainability related to planning, design and/or engineering such National Green Infrastructure Certification Program or equivalent
• Professional qualifications and work experience with development and/or implementation of ‘Sustainability Rating Systems’ such as LEED AP WELL AP ENVISION AP

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Sr. Performance Marketing Specialist with a strong focus on performance marketing strategies to join our dynamic team. As a Sr. Performance Marketing Specialist you will be working with the B2C & marketing team and play a crucial role in digital marketing to make Igloo become the future of insurance.

Job Responsibilities 

• Develop and execute end-to-end performance marketing campaigns across multiple channels to drive user acquisition, engagement, and revenue growth.
• Conduct in-depth analysis of campaign performance metrics, identify trends, and generate actionable insights to optimize campaign performance and ROI.
• Manage budget allocation and optimize spending to maximize ROI and achieve KPIs.
• Collaborate with cross-functional teams, including marketing, product, and analytics, to align strategies and initiatives.
• Stay updated on industry trends, emerging technologies, and best practices in performance marketing to drive innovation and continuous improvement.
• Lead A/B testing and experimentation initiatives to optimize creative, messaging, and targeting strategies.
• Develop and maintain strong relationships with advertising platforms, vendors, and partners to explore new opportunities and enhance campaign effectiveness.
• Provide regular reporting and insights to stakeholders, including senior management, on campaign performance, key metrics, and strategic recommendations.

• Bachelor's degree in Marketing, Advertising, Business Administration, or related field years of experience in performance marketing, with a proven track record of successfully managing and optimizing digital marketing campaigns.
• Strong expertise in PPC advertising platforms (e.g., Google Ads, Facebook Ads, Tiktok Ads, etc.) and other relevant digital marketing channels.
• Proficiency in data analysis and experience working with analytics tools (e.g., Google Analytics and analytics toos).
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Strategic mindset with a focus on driving results and achieving business objectives.
• Strong analytical skills and attention to detail, with the ability to interpret complex data sets and derive actionable insights.
• Experience with A/B testing, experiment design, and optimization methodologies.
• Certifications in relevant platforms/tools (e.g Google Ads certification) is a plus.
• English spoken and written is a must.
• A self-starter with hands-on experience