Total 427 general manager job vacancies in jakarta indonesia

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM and Ecommerce activities for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION: 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

ECOMMERCE

1. BUSINESS PLANNING & ROLL OUTS

- Implement the E-Commerce strategy and development: In respect with the brand model, ensuring incubation of new businesses & brand growth in E-Commerce, in line with brand’s identity and objectives.

- Work with internal development teams to roll-out new tools on brand website to improve customer experience on site.

2. ECOMMERCE OPERATIONS

- Work with Ecommerce executive to ensure timely website updates & e-merchandising excellence

- Monitor and drive E-Commerce sales daily and ensure profitability

- Accurate daily sales forecasting with clear activation plan in collaboration with relevant teams (MKT, CRM, Media, PR etc.)

- Work with Ecommerce executive to ensure smooth daily operation from order placement to order delivery.

3. PERFORMANCE MEDIA

- Collaborate with media team to ensure media efficiency for performance media buys (SEM, DPA, Shopping Ads…)

4. OTHERS

- Manage E-Commerce campaign analysis and reporting to central and regional E-Commerce team as request.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Ecommerce & Digital Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

1. Building and maintain relationship with Media Agency/Advertisement Agency.
2. Create new sales activity to achieve team revenue/ sales target.
3. Bussiness maintenance and hunting new customer
4. Exploring new media advertisement agency.

1. Age 23 -35 years old
2. Candidate must possess at least Bachelor's Degree in any field or equivalent
3. At least 2 Year(s) of working experience in Media industry
4. Having experience in handling Media Placement, TVC
5. Good communication and negotiation skill
6. Able to work under pressure and independent
7. Target Oriented
8. Proactive approach to customer/client
9. English Active
10. Work Location : Centennial Tower, South Jakarta

• Medical Insurance
• Medical Checkup
• Free product service

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client, a Netherlands-based Marketing Agency, specialize in providing strategic marketing solutions to clients, helping them achieve their business goals is seeking an Operation Strategy Manager to join their team.

Key Responsibilities:

• Develop and implement operational strategies and processes to enhance efficiency and productivity within the agency.
• Collaborate with cross-functional teams to ensure smooth project delivery and effective resource management.
• Analyze and optimize operational workflows, identifying areas for improvement and implementing innovative solutions.
• Monitor and measure the performance of operational processes, using data-driven insights to drive continuous improvement.
• Lead and develop a team, providing guidance and support to ensure optimal performance.
• Work closely with senior management to develop and execute strategic initiatives to drive agency growth and success.
• Establish and maintain strong relationships with clients, ensuring their satisfaction and retention.
• Checking up with the team and check what the current status is of everything
• Checking up with the work, delegating the right tasks to the right people and help here and there where needed
• Communicate properly between the owners and the team, you are the middleman so communication is key
• Managing Twitter marketing team, managing Youtube marketing team

• Bachelor's degree in Business, Marketing, Operations Management, or a related field.
• Minimum 5 years of experience in operations management, preferably within the marketing or advertising industry.
• Demonstrated success in developing and implementing operational strategies to drive efficiency and productivity.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to work independently and remotely.

• Remote Working for Global Company
• Exposure to new technology & trend
• Competitive Salary
• Global Exposure
• Flexible Working Hours

What you’ll do…

• Ensure all our guests feel they are treated as individuals and will want to return.
• Coach and mentor our talented team of individuals to reach their full potential, encouraging them to become well rounded employees.
• Ensure that all hotel Standard Operating Procedures are trained and adhered to.
• Monitor the performance of the team and give regular feedback.
• Ensure a good relationship is maintained between Front Office, Housekeeping and Engineering-Maintenance, also Sales and Marketing.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be fully aware, and competent in, all health and safety security procedures and policies.
• Be a member of the hotel crisis and fire teams and to be fully conversant in all related procedures.
• Responsible for the accurate completion of all Talent and Culture documentation including attendance, schedule, recruitment, disciplinary, grievance and appraisal documentation.
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and vendors.
• Foster and promote a good working relationship with our Food & Beverage Service.

This is how you make our hotel something special ...

• You design and develop training programs, slides, materials and other training initiatives necessary to achieve organizational goals.
• You conduct and facilitate training sessions to meet the strategic business need of the organization.
• You conduct training needs analysis and develop the employee development plan.
• You develop, organize and conduct orientation for new employees.
• You set up On-the-Job Training system, handle placement and scheduling of trainees, monitor and supervise their performance. 
• You administer all training records, ensure efficient records keeping and filing system. 
• You coordinate with the different departments on training reports and schedules, including the confirmation of participants for all training programs.
• You support your colleagues in the People & Culture Department, participate in People & Culture initiatives and projects.

This role focused on leading revenue-focused projects, analyzing revenue performance metrics, and overseeing the implementation of revenue management tools and systems in over 150 hotels across the country. Key responsibilities include enhancing revenue generation, improving operational efficiency, and identifying trends and areas for improvement within the country's revenue performance.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

Manage and develop retail sales plan, ensure store targets are achieved, maximize retail sales to grow ranking and productivity of each counter. Manage day to day smooth running of retail business including BA management, BA training, operation issues and stock replenishment.

YOUR MISSION

Retail Sales Development

• Drive sales performance for all stores/counters to reach the target set by the management.
• Manage healthy stock inventory at all counters.
• Compile monthly sales reports to management (commercial lines including new launches).
• Communicate competition’s marketing activity to management.

Management of Sales Forces

• Ensure that BCs follow the brand art of selling and express the Brand values through customer service.
• Motivate, evaluate and retain a dynamic sales team and build team spirit.
• Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits.
• Co-operate with training team to ensure BCs attend the mandatory training courses.
• Initiate and execute local incentive programs.
• Recruit the best qualified counter managers and BCs.
• Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills.
• Propose and work closely with Sales Manager with regards to manpower allocation by store.
• Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc).
• Ensure sufficient manpower coverage at assigned counters.

Brand/ Image & Merchandising Execution

• Enhance the Brand Image through visual, merchandising, BC grooming and POS activities.
• Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines.

Promotion/ Animation Management

• Supervise and execute the promotional activities formulated by Marketing department.
• Ensure preparation prior to the event/ animation and compile the feedback report after each event.
• Ensure sufficient manpower coverage at each event/ animation.

Retail Execution and Coordination

• Take ownership of any retail projects.
• Ensure counter teams’ consistent daily use of tools and operating standards.
• Monitor progress and review counters' results with CMs/ counter heads.
• Conduct annual performance reviews for BCs.

Mystery Shoppers Survey

• Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters.

WHO YOU ARE

• At least 5-8 years/experience in retail/operations at supervision level and already managing a team.
• Excellent knowledge/ experience in retail business.
• Strong leadership and people management skills.
• Experience in building effective teams.
• A result-driven high achiever with ambition, motivation and dynamism.
• Self- motivated, down to earth and willing to learn.

KEY COMPETENCIES

• Strong interpersonal & communication skills
• People-oriented supervisory skills
• Customer and sales focus
• Strong negotiation and analytical skills
• Highly organized and able to multi-task

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Assistant Spa Manager

As an Assistant Spa Manager at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Assistant Spa Manager will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Japanese-speaking Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Manager role at Fairmont Jakarta. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your Japanese market clients will always stay with Fairmont.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Develop and execute sales strategies to maximize revenue and achieve sales targets, focusing on Japanese clientele.
• Identify and pursue new business opportunities within the Japanese market segment.
• Build and maintain a robust sales pipeline through networking, cold calling, and client referrals.
• Prepare and present sales proposals, negotiate contracts, and close deals with Japanese corporate clients, travel agencies, and tour operators.
• Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
• Cultivate strong relationships with existing Japanese clients to ensure satisfaction and loyalty.
• Act as a primary point of contact for Japanese clients, addressing their inquiries, concerns, and special requests promptly and effectively.
• Collaborate with other departments such as guest services, catering, and event management to deliver personalized experiences that meet the needs of Japanese guests.
• Attend industry events, trade shows, and networking functions to enhance brand visibility and expand the hotel's Japanese client base.
• Serve as a cultural liaison between the hotel and Japanese clients, demonstrating an understanding of Japanese business customs, etiquette, and preferences.
• Customize sales pitches, marketing materials, and promotional activities to resonate with Japanese cultural sensitivities and values.
• Collaborate with the marketing team to develop targeted campaigns and promotions aimed at attracting Japanese visitors.
• Prepare regular reports on sales performance, market trends, and client feedback for senior management.
• Coordinate with revenue management to optimize pricing strategies and maximize revenue from the Japanese market segment.

Restaurant Manager (Spectrum)

As a Restaurant Manager of Spectrum, our all-day-dining restaurant, you will be responsible for overseeing the daily operations and ensuring the success of a five-star buffet dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offers of the hotel.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Duty Manager

To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satisfaction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

• Handling guest complaints.
• Perform night audit during Night duty.
• Initiate communication with other departments to ensure smooth operations.
• Provide support to Front Office section.

• Partner with the operations leadership team, including partner operations across all segments, partner integrations, and launch teams to ensure smooth and efficient operations.
• Evaluate current processes, technologies, and workflows to identify areas for improvement and implement solutions to enhance partner experiences.
• Develop and implement strategies to increase operational efficiency and scalability while maintaining high standards of quality.
• Define key metrics, targets, and measurements to manage day-to-day business operations and improve transparency of team performance.
• Ensure all operational data analysis related needs are met and produce timely reporting and analysis for the operations team.
• Create and manage all financial plans, including forecasting and tracking performance.  Develop and implement action plans as needed.  
• Develop and maintain staff capacity plans for all Platform Operations functions.
• Collaborate cross-functionally with other teams such as product, engineering, sales, and customer success to drive operational excellence and support company goals.
• Evaluate, procure, and manage technology stack to support the operations teams.
• Stay informed about industry trends, best practices, and emerging technologies to drive innovation and maintain a competitive edge.
• Lead and mentor operations strategist team to develop their skills and grow their careers.

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

The Assistant Banquet Manager oversees and manages all aspects of banquet operations. The main objective of this position is to aid the Banquet Operations Manager in planning, organizing, and executing banquet events to provide guests with exceptional experiences. The Assistant Banquet Manager is responsible for supervising banquet staff, coordinating event logistics, maintaining high standards of service and quality, and ensuring smooth operations. They work closely with various departments, including sales and culinary, to ensure successful event execution and guest satisfaction. This role is vital to maintaining the hotel's reputation for delivering outstanding banquet operations and upholding the brand standard.

Who are we?

At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative.

What we’re looking for: Project and Digital Accounts Manager

As our Full-Time Projects and Account Manager, you'll be leading the way in our client relationships. This position isn't solely about managing communications; it's about taking ownership of them. You'll be the guiding influence, ensuring our clients' journeys are smooth.

Your Mission:

• Lead and inspire a team, managing 5-7 high-value eCommerce clients.
• Oversee projects from start to finish.
• Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.
• Develop and execute innovative email marketing strategies using Klaviyo, setting new benchmarks for client success
• Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.
• Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.

We Need You to Have:

• At least 1 year of experience in client-facing/ customer service and project / team manager roles, demonstrating your marketing flair.
• Availability Mon-Fri. Can choose one between these two shifts.
• 8am to 4pm UK Time with occasional calls up to 7pm UK Time (You can slide your shift)
• 12pm to 9pm GMT with occasional calls up up to 11pm GMT (You can slide your shift)
• Fluent English skills and previous remote work experience.
• Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus!
• A results-driven mindset with exceptional attention to detail.
• Quick learning and adaptability skills.
• A laptop or PC with a stable internet connection and a professional workspace.

What's in It for You?

• Start your journey with us at a competitive salary of $850 -  $950 per month, with room to grow.
• Performance bonuses for creativity, client satisfaction, and successful upselling.
• A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.
• Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.

Sounds Like Your Dream Job?

Here's how to leap into this exciting opportunity:

• Fill out our hiring form 
• Impress us in a quick call to explore our mutual fit
• Show your prowess in a practical test (up to 2 hours, part of the application process).
• Ace the second interview with more situational questions to test you under pressure.
• 1 Week Paid Trial to ensure it works both ways

Questions, issues, or feedback? We're here for you.

For Spanish-speaking applicants, please send your resume in English only since our company is based in the UK.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

The Assistant Brand Manager will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Business Manager, this role will oversee, orchestrate and execute the brand’s business growth via in-store execution, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Responsibilities:

• Develop and implement go-to-market channel marketing plan including promotion, animation partnerships and consumer activations.
• Perfect execution for new launches and marketing activations through building strong relationship with brand partners, retailers and agencies.
• Collaborate internally with sales and demand planning team to ensure availability of products both online and offline platform.
• Analyse potential opportunities for product range, positioning strategy, pricing and promotions.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Monitor market trends, consumer behaviour and competitors’ activities to identify opportunities for brand growth.
• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for forecasting of products and sampling for new launches and trade and retailer activities.
• Management and tracking flow of product registration in Malaysia to ensure timely registration.
• Implement door-by-door marketing plan (CRM, events and promotions)
• Define and develop CRM program for the brand to drive engaging brand communications.
• Initiate and coordinate ad-hoc corporate assignments, where required.
• Budget management: Responsible for full P&L

Requirements:

• Have a tertiary qualification in Business Management, Finance or relevant specialisation.
• At least 4 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Digital agility along with good business insights to the industry and strong business acumen.
• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The FP&A Manager will be the finance business partner to our country team. The professional will deeply understand the business by current and past trends in key performance indicators including all areas of revenue, operational expenses and capital expenditures.

What you will do:

• Support our country leaders by analyzing past trends in key performance indicators including all areas of revenue, expenses and capital expenditures
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance
• Responsible for investor and board reporting on, amongst others, our business partner in respective countries 
• Manage the Finance partnership with our Country Head(s), to develop financial strategies as well as financial goals for expansion of the business with multi-channel possibilities
• Drive regional expansion projects: conduct quantitative and qualitative research into different markets, market sizing, portfolio reviews
• Together with the business drive planning and forecasting activities while interfacing closely with other Finance stakeholders 
• Lead on developing financial models and other core analysis to support strategic initiatives
• Use external and market benchmarks to measure performance
• Oversee and manage the continued development of budgeting, financial forecasting, operating plan and modeling tools

What we are looking for:

• Have a (minimum) Bachelor’s degree in Finance or Accounting; MBA or equivalent would be a plus
• Bring in 5+ years’ relevant experience in the Financial Planning and Analysis area. Preferably with a financial institution, high growth company, or a FinTech
• 1 to 2 years experience at Big4 with experience in audit/advisory in financial services industry would be an advantage
• Have an understanding how banks and financial services work
• It would be great if you have experience in a start-up environment
• Have advanced Microsoft Excel (incl. pivot tables, data tables) and PowerPoint skills

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

Fungsi Utama Jabatan

Mengelola hal-hal yang berkaitan dengan Building Project agar dapat terlaksana dengan baik dari segi Mutu, Waktu, Biaya, K3 dan 5R dengan melakukan perencanaan, scheduling, monitoring dan evaluasi secara menyeluruh.

Tanggung Jawab dan Tugas Jabatan

1. Menyusun target jangka pendek departemen dengan memperhitungkan faktor internal dan eksternal serta inisiatif divisi untuk memastikan target yang ditetapkan selaras dengan yang ditetapkan perusahaan
2. Membuat prioritas perencanaan tahunan yang meliputi inisiatif program kerja dan anggaran keuangan untuk mencapai target yang telah disusun
3. Melakukan perencanaan (budgeting, scheduling) tahunan terkait pembangunan store baru, renovasi, bongkaran dan perbaikan store-store yang ada untuk mendukung pengembangan bisnis perusahaan
4. Melakukan koordinasi dengan pihak internal dan external (Asset, SPE, Purchasing, Design, Landlord) terkait pembangunan store baru, renovasi, bongkaran dan perbaikan store-store yang ada untuk mendukung pengembangan bisnis perusahaan.
5. Melaksanakan review biaya bersama dengan estimator terhadap penawaran kontraktor/vendor untuk memastikan biaya sesuai dengan target budget yang telah ditetapkan
6. Mengajukan/memilih kontraktor/vendor dalam pelaksanaan project agar sesuai dengan Quality, Time, dan Cost yang telah ditetapkan.
7. Membuat, memeriksa, dan mengevaluasi metode kerja untuk mencapai target mutu, biaya, waktu pelaksanaan project, maupun selesainya pekerjaan dan perbaikan perbaikan store.
8. Monitoring dan evaluasi terhadap pelaksanaan project dari segi Mutu, Waktu, Biaya, K3 dan 5R untuk mencapai target Quality, Time, Cost, dan Zero Acciden
9. Melakukan penilaian terhadap kinerja kontraktor/vendor agar sesuai dengan Quality, Time, dan Cost yang telah ditetapkan
10. Melaksanakan rapat mingguan tim building project maupun rapat mingguan masing masing project untuk memonitor progress pencapaian.
11. Membuat laporan progress pekerjaan mingguan/bulanan kepada atasan untuk dapat dievaluasi
12. Memberikan motivasi,arahan,instruksi, koreksi kepada bawahan dan juga melakukan penilaian, evaluasi terhadap kinerja bawahan.
13. Menjalin sinergi dan hubungan baik dengan lintas departemen untuk mendukung aktivitas departemen
14. Memberikan arahan dan memastikan program pengembangan tim berjalan untuk meningkatkan kompetensi yang dimiliki.

1. Lulus min S1 Teknik Sipil
2. Mampu mengoperasikan Ms Office
3. Mampu mengoperasikan Autocad
4. Pengalaman di posisi yang sama min 3 tahun
5. Mampu berkomunikasi dengan baik
6. Memiliki pengalaman sebagai pelaksana dan pengawas lapangan/proyek.
7. Penempatan di Jakarta Barat

1. BPJS Kesehatan
2. Jamsostek
3. Jaminan pension
4. Asuransi kesehatan
5. Cuti
6. THR
7. Kenaikan gaji tahunan
8. Insentif

To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

This position is to helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments. Helps employees improve their skills and provide support for career development.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team
• Checking the discrepancies report from Housekeeping
• Is capable of moving people from their rooms and handling difficult situations
• Ensure that Evalpack procedures are well implemented and respected

Reporting to the Director of Sales & Marketing you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing strategy for all departments within the hotel.

 What you will be doing:

• Measures, interprets, prioritizes and evaluates the effectiveness of marketing communications activities through an ROI analysis and adjust as necessary
• Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
• Recommends and develops proposals and directs and implements below the line sales promotions, with external partners such as credit card companies, banks, department stores, airlines, etc. to support the advertising and sales campaigns.
• Closely works with e-Commerce/Revenue Manager to maximize use of the targeted market information including customer profile, behavior, and yield for the planning and evaluation of marketing communications.
• In-coordination with e-Commerce who serves as the Webmaster for hotel's Webpage and Internet related exposure and advertising

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.