LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

Director of Revenue Management

The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. 
• Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel. 
• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics.
• Participates in the annual budget process and produces long term projections, as required.
• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies. 
• Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Directs and manages all channel distribution strategies. Ensures & maintains a high Distribution health score for the hotel. 
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversees relationship with GRC and Distribution services teams.
• Maintains relationships with local market competitors to keep informed of trends and news. 
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

About Us:

We are a leading financial technology company dedicated to providing innovative solutions to the Indonesian market. Committed to addressing the unique financial challenges and pain points faced by individuals and businesses in Indonesia, our mission is to empower our users with accessible, convenient, and reliable financial tools that improve their financial well-being and quality of life.

Role Requirements:

1. Experience in creating digital product designs (experience in marketing designs is a plus!), with a minimum of 2 years of full-time working experience.
2. Ability to create appealing visuals and ensure a usable experience within the product.
3. Comfortable dealing with abstract problems and data, and adept at turning them into tangible solutions.
4. Understanding of local Indonesian context and the financial pain-points faced.
5. Comfortable with speaking and writing in casual English.
6. Most importantly, must be willing to learn.
7. Bonus: Comfortable with creating digital product copywriting.

Role Description:

1. Design the experiences, visuals, and voices of our mobile app & websites.
2. Ensure an appealing visual and usable experience within the product.
3. Conduct experiments to identify the ideal experiences that resonate best with users.
4. Collaborate closely with engineers to implement your designs into working mobile apps.
5. Maintain close contact with our users to identify their needs and pain points.

• Opportunity to work on innovative digital product designs that cater to the Indonesian market's unique context and financial pain points.
• Collaborate with a diverse team of professionals dedicated to creating impactful solutions.
• Receive mentorship and professional development opportunities to enhance your skills and expertise.
• Flexible work environment that encourages creativity and learning.
• Competitive compensation package with opportunities for growth and advancement within the company.
• Health and wellness benefits, including medical insurance and gym memberships.
• Generous vacation and leave policies to promote work-life balance.
• Company-sponsored events and team-building activities to foster camaraderie and collaboration.

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.

Director of Revenue Management

The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. 
• Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel. 
• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics.
• Participates in the annual budget process and produces long term projections, as required.
• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies. 
• Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Directs and manages all channel distribution strategies. Ensures & maintains a high Distribution health score for the hotel. 
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversees relationship with GRC and Distribution services teams.
• Maintains relationships with local market competitors to keep informed of trends and news. 
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

• Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
• Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
• Ensure timely payment of customer for deliveries and also follow up customer.
• Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
• Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales info market.
• Handling customer complaint, and feedback in timely manner and disciplined manner.
• After sales support and concern in terms of warranty handling and product return due to errors.
• Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales and market relevant product.
• Know how to developing business and able to set business plan in working area.

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

• To work as the Project Manager on various management consultancy projects in the Region, reporting to the Project Director.
• To provide support to senior consultants as a consultant (in training) within the Region’s delivery team.
• Provide translation support (written and verbally) between Bahasa Indonesian and English languages.
• Deliver project work, including facilitating workshops, writing reports and delivering presentations.
• To work independently, lead or collaborate with the wider regional team to deliver our asset management transformational projects, from sourcing to project closure.
• Consult/advise clients in the development of their asset management capabilities.
• Provide support in the management of the Regions financial and work management activities such as invoicing, revenue forecasting, utilisation.
• Provide support in proposal writing and presentation development.
• Project Manage the delivery of Asset Management projects for clients in line with our project governance requirements.
• To provide timely progress updates to the Project Director and client.
• Produce accurate and well-evidenced reports and presentations that are consistent with our branding and internal best practice

• Work with Product Manager, Product Design, Product Research, Engineering, Business, and other related stakeholders
• Gather data/insight/feedback collection to create problem-solving/solutions as a PRD
• Assist the Product Manager in monitoring the newly launched product
• Arrange discussion/meetings, gathering feedback from several stakeholders & users, and creating discussion/meeting notes

• Engage in comprehensive end-to-end design projects.
• Collaborate with a team of skilled designers, product managers, copywriters, and other stakeholders to identify and address user and business needs.
• Create flows, prototypes, and high-fidelity visuals to support your assigned features.
• Ensure effective implementation of designs by working closely with the engineering team.
• Take an active part in the day-to-day routines of the design team.

• A fresh graduate or in their final year of studies.
• Ability to showcase visual and interaction design skills through a portfolio.
• Proficient in communication.
• Experience with Figma and Figjam.
• A strong desire to learn and openness to feedback.
• A keen interest in the financial technology industry.

We are looking for a Product Marketing Specialist for maternity leave replacement. This position will help us craft a story behind the product and translate this as a clear messaging to our audience. You need to be a deep thinker and empathetic to connect with the different segments of our users and create stories that will resonate with them.

For this role, you need to be a strong project manager to be able to translate data and insights into interesting creative marketing strategies and messages that can attract attention. This needs strong collaboration across multiple teams in order to be executed well.

You will be the focal point that pull all the strings to make it happen.

Responsibilities

• Understand the company products
• Understand. Connect. Resonate with the users
• Translate benefits of the users into stories and use cases
• Sell the unique selling points of the product
• Craft compelling stories and messages around the benefits of the users for the different target audience
• Understand how to connect and attract users across the different funnel
• Follow and analyze market trends to position products* Develop product marketing strategies
• Project management across various teams (investment research, creative, content, digital ads, product) to execute strategies
• Test marketing product features, releases, and ad copy
• Track and evaluate performance using relevant KPIs and feedback from existing and prospective customers

• Proven Project Management & Prioritization skills
• Proven track record in managing product and or customer lifecycle marketing.
• Proven ability to turn data and insights into marketing strategies and messages
• Multi tasking, self-drive, and strong entrepreneurial skills in maneuvering a data-driven decision within ambiguity.
• Budget management skills with ruthless prioritization to optimize measurement of return on investment
• Ability to write compelling stories and ad copy
• Strong empathy and understanding of how customers will react to stimuli
• Customer obsessed
• Ability to thrive in ambiguity
• Having strategic thinking skills, analytical mind, creativity, and strong quantitative skills
• High cognitive aptitude and critical thinker
• Interest in stock investing

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Flexible working hours
• Broaden your knowledge in financial investment

• Preparing overall sales plan to achieve sales target.
• Guide & motivate distributor’s sales team to drive sales.
• Acquire new customers on potential new segment & area.
• Planning, tracking and follow up of sales inquiries, orders, customers forecasting and planning of each individual account.
• Ensure timely payment of customers for deliveries and also follow up customer back order within the system
• Ensure achievement of customer service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customers
• Ensure updated price list and products information is sent to customers for follow up
• Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales into market
• Handling customer complaints, feedback in timely and disciplined manner
• After sales support and concern in terms of warranty handling and product return due to errors
• Working together with Sales Manager to assess the weighted distribution of products within the distribution channel
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales of market relevant products

• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Perform product training for the sales team
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Travel to customer facilities as necessary for implementations.

• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Should be good at problem-solving skills, logical & analytical thinking
• Have good organizational skills especially in prioritizing tasks and managing time effectively

• Work from home Benefit
• Flexible working hours Benefit
• Company Insurance
• Workstation
• Yearly Bonus based on Company Performance
• Self Development Benefit
• Collaborative working Benefir

About the team: This role will responsible for all efforts within People & Culture towards Business initiatives.

Job Desc

• Delivering and Supervising FO Talent Strategy & Management - Business efforts and initiatives that directly/indirectly connect with Business Initiatives 
• Partnering with FO Talent Strategy Management Lead and acting as thinking partner & project management office
• Supervising FO Talent Strategy Management Officer

Requirements

• Having the experience of handling Field Team in FInancial Institution (banks, fintech, multifinance)
• Familiarities in creating HR Projects / HR framework. (Develop - Present - Implement)
• Good understanding  on Financial Institution Business Flow
• 3-4 years collective experience within similar industries / role
• 3-4 years collective experience within Talent Management Function
• Experienced in leading Projects as Project PMO / Project Leader / Project Supervisor

• Learn about New Farming Ecosystem and Business Development activities and be a future asset for the organization
• Support respective team along with the Head of NFE &N BD with participating the strategy development and implementation.
• Support to introduce new ideas for the function relevant profitable for growers, aligned to functional and emotional grower needs, and further strengthen the leadership position of Syngenta and Centrigo in Indonesia agri market

Accountabilities:

• Learning and Development: Engage in a specific training program to understand the organization’s policies, procedures, and industry-specific knowledge.
• Cross-Functional Exposure: Rotate through different functions within the department to gain hands-on experience in various aspects of the business, such as Business Development, KAM, Finance, Brand and Communication.
• Project Assistance: Collaborate on projects under the guidance of seniors, contributing to the development and implementation of strategies to improve efficiency and productivity.
• Data Analysis: Analyze and interpret data related to agricultural processes, market trends, and financial performance to support decision-making.
• Team Collaboration: Work closely with teams to understand workflows, foster collaboration, and contribute to achieving organizational goals.
• Problem Solving: Develop problem-solving skills by addressing challenges and proposing solutions within the NFE & BD context.
• Decision Support: Provide support to management in decision-making processes, offering insights gained through training and experience.
• Communication: Enhance communication skills through interactions with team members, supervisors, and potentially internal-external stakeholders.
• Customer Interaction: Depending on the company, engage with customers or clients to understand their needs and preferences, contributing to customer relationship management.
• Adaptability: Develop adaptability and resilience by navigating through diverse tasks and responsibilities, preparing for potential future leadership roles within the department.
• Compliance and Regulations: Learn and adhere to industry regulations, compliance standards, and ethical practices relevant to the agricultural sector.
• Continuous Improvement: Contribute ideas for process improvement and innovation to enhance the overall effectiveness of agricultural operations.

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial 'well-being' and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor's Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are seeking a highly motivated and experienced individual to join us as Product Lead. In this role, you will be responsible for leading, developing, and implementing process improvement to scale up our products. You will work closely with the Engineering, Design, Business, Marketing, Operations, QA, and Product teams to deliver the most optimal product that engages our users and creates value for them. The ideal candidate will have experience in the financial services industry (Stocks/Mutual Funds knowledge) with strong leadership skills.

Responsibilities

• Manage and own the full spectrum of the product lifecycle and make sure it is aligned with business goals and user needs
• Lead the Product Team with a clear technical vision, and ensure that best practices, standards, and processes are adhered to
• Understand the context/knowledge of Financial / Investment. Investigate and present customer pain points, market trends, competitor analysis & benchmarks, strategic opportunities, and product design goals
• Breakdown problems into actionable and solvable bits/milestones and translate product strategy into detailed project requirements by grooming and prioritizing tasks on backlog
• Be accountable for product performance metrics - features & non-features to drive product improvement and formulate a roadmap/strategy towards product goals (both form and function)
• Initiate ideas to bring high impact to the business

• Minimum 7 years of experience in product management in the financial services industry. Relevant Experience in Trading is a plus
• Bachelor's degree preferably majoring in Computer Science
• Solid technical background with understanding and hands-on experience in software development and web technologies
• Strong knowledge of UI/UX or Cognitive Sciences
• Strong leadership and excellent communication skills
• High Ownership
• Strong Stakeholder Management
• Sharp analytical and problem-solving skills with attention to details

• Capital market sharing session
• Self-development program
• Health insurance benefits
• Well-being and counseling program

At Moladin, we want to create impact and value by providing an amazing product experience. Product is at the core of our company. We want to build a simple and intuitive app, yet evolving to remain highly relevant for our users as well as business. As a UX Writer, you will be in charge of designing the communication throughout our digital products by collaborating with product management, engineering, and data teams. Collaborating with product designers, you will navigate the end-to-end design process, from understanding and defining the problem scoping, translating it to a copy/communication intent, exploring the alternatives of copy solutions, gathering necessary feedback for the proposed solutions, handover to the development team, safeguarding the copy implementation, and tracking the performance of the copy design. You will initiate necessary processes on your own and demonstrate strong practices in expected design competencies with minimal supervision while helping mentor other more junior writers to elevate their crafts as well.

Responsibilities

• Work with product designers and product managers to translate user needs and business requirements into a high quality design solution that drives great outcomes and impact.
• Ensure smooth users experience and clear understanding throughout Moladin digital products and systems by facilitating user navigation, onboarding, promos, notifications, error messages, instruction and education material regarding Moladin products through high quality copies.
• Gather necessary data and contextual information with the most appropriate methods to identify user problems or to inform the copy decisions, and come up with creative solutions for the intended problems based on the premises from user research insights, business requirements, technical constraints, etc. 
• Create, craft, and deliver high quality copies that clearly communicate our design intention, incorporating Moladin's vision, tone of voice, and overall language and copywriting guidelines across products, as well as providing support documents such as release notes. 
• Gather necessary feedback from the users and stakeholders to narrow down the copy solution alternatives and inform the copy decision.
• Ensure the quality of the copies by conducting final edits and audits, and safeguard the implementation of copywriting in the developed products. 
• Build relationships with the product management, business, and engineering teams to better influence the communication design direction.  Adapt to these stakeholder's feedback, and be ready to challenge an idea whenever necessary.
• Collaborate with cross-functional teams consisting of research, legal, and marketing to better understand our users and business needs. 
• Work together with other UX Writers from different tribes to maintain copy consistency and quality across products, as well as contribute to creating, maintaining, improving and utilizing language and copy guideline documents.
• Create proper design documentation for each design project to store and easily share context.  
• Mentor at least one of the junior writers to help ensure the growth in our team qualities.

• 3 – 5 years of experience as a UX Writer / Product Copywriter in product digital industries. 
• Passionate about crafting clear communication for B2B products and systems. Being experienced in the Financing industry will be highly preferred, however having interest in learning about the Financing industry and all its terms will be a plus point. 
• A portfolio that showcases high quality UX copywriting works (and its application of copywriting fundamentals, interaction design principles and human-centered design methodology), as well as evidence of performing in a multidisciplinary design, business, and tech team.
• Ability to understand the identified problem and to dissect it down to the root cause, in order to understand the appropriate solutions.
• Ability to draw insights from both qualitative & quantitative data, and further identify problem areas to work on.
• Advanced skills and knowledge in product design with extensive and demonstrated expertise in effective communication design, information architecture and hierarchy, and interaction design.
• Independence in navigating the end-to-end design process, from defining the design intent and problem scoping, exploring the alternatives of solutions, gathering necessary feedback for the proposed solution, handover to the development team, and tracking the performance of the released solutions.
• Experience in managing expectations of internal and external stakeholders, as well as the ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, and resolving conflicts).
• Excellent communication skills in both English and Indonesian.
• Ability to adapt and thrive in a fast-paced, high pressure, high ambiguity environment, and ability to manage multiple projects simultaneously.

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate.