Job Description

● Identify and implement strategies to maximize revenue and minimize losses in the telecommunications segment through business analytics and data analysis.

● Collaborate closely with various departments, including operations and development, to identify areas for revenue improvement and develop effective solutions.

● Develop and maintain relationships with key stakeholders, including customers and suppliers, to ensure sales targets are met.

● Analyze data and provide insights for decision-making, collaborating with other departments in the implementation of new processes.

● Collaborate with marketing and product development teams to create and promote new products.

● Possess a deep understanding of the telecommunications industry, including trends and emerging technologies.

Responsibilities

● Works independently, planning and achieving technical objectives, setting milestones, and delegating tasks.

● Builds strong relationships with customers and partners, making decisions that impact project success, and ensuring customer satisfaction.

● Manages work to achieve time and quality goals, analyzing requirements, and identifying opportunities for improvement.

● Quickly adapts to new information and emerging areas of work, taking responsibility for personal development.

Requirements

● Minimum Bachelor’s degree in Finance Management/Business Management or relevant field.

● At least 5 years of work experience in related area (experience in telco industries is preferred)

● Strong ability to build and maintain relationships with customers and partners.

● Creative thinking and a keenness to offer innovative solutions.

● Have strong ability and willingness to learn about the telco industry, even if prior knowledge is not a prerequisite

Learning & Network Opportunities, Professional Development, BPJS TK, BPJS Kesehatan, Insurance (AIA), Company events and activities. 

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). INDICO aims to leverage Telkomsel’s digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia’s digital economy.

What you will do but not limited to:

• Go-to-Market Strategy: Define target market, calculate, Develop, and implement go-to-market strategies for new and existing products
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Plan, execute, and measure marketing campaigns to drive product awareness and adoption.
• Ensure marketing strategy are achieved.
• Monitor and analyze the performance of sales tools and make improvements as needed.
• Gather and analyze customer feedback, market data, and performance metrics to inform marketing strategies.
• Work closely with other team to ensure the product flow is following the deadline, provide customer insights, and influence product development

• Bachelor's degree in Marketing, Business, or a related field (MBA preferred).
• 1 - 2 years of experience in product marketing, preferably in education.
• Proven track record of successful product launches and marketing campaigns.
• Strong understanding of digital marketing, content creation, and marketing analytics.
• Excellent communication, negotiation, presentation, and storytelling skills.
• Ability to work cross-functionally and manage multiple projects simultaneously.
• Analytical mindset with the ability to translate data into actionable insights.
• Good business mindset
• Proficiency in marketing tools and platforms (e.g., CRM, marketing automation, analytics tools) is preferable
• From startup is preferable

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Overview:

• Lead PR & Digital aspect in Indonesia physically under guidance of Country Manager, Regional & Local Brand team.
• Be a strong partner to Brand Team in driving our offline and online business for e-retailers.
• Ensuring all PR & digital planned activities able to drive traffic to stores or retail. Being aligned with collective KPI and goals by working with Marketing Team to organize PR/KOL events and Trade events (Beauty Classes, CRM events) for key campaigns to achieve overall campaign goals.
• Liaise with colleagues across multiple departments from sales to marketing to contribute ideas for improving brand's voice and online presence.
• Compile marketing reports which include post event recaps and campaign launch analysis in the PR & Digital aspect

Responsibilities:

Public Relations

• Responsible for creating strategy, implementation, and analysis of ATL Digital placement to increase brand awareness and strengthen the brands’ image as an international brand as well as increasing purchase intentions at e-commerce and at the counters.
• Driving PR results by creating & executing PR projects and initiatives locally based on budget.
• Responsible for planning and implementing PR campaigns in line with marketing calendar and business goals.
• Plan and execute PR launch events or in-store events for KOL/ Media/ Consumers in order to create brand image and brand awareness.
• Ensure the development of a strong relationship with top KOLS and media partners for earned media coverage.
• Work across internal teams to collaborate on creative ideas, online strategy and PR opportunities.
• Drive special PR sends & press releases for new launches and campaigns - PR stock ordering, packing, and seeding out.
• Regularly research, source, identify relevant partners/influencers/KOLs for campaign launches, maintain good relationship with KOLs to help achieve brand love and alleviate overall brand image through earned content creation.
• Researching beauty trends, competitor behavior and emerging media in order to innovate.
• Be the main contact point in planning, managing, actively involving, and attending marketing events.
• Create integrated plans to support communication and promotional activities from the brands.

Digital

• Responsible for creating the brands’ digital asset accounts and maximizing the potential and use of these digital assets.
• Plan, source and evaluate content for multiple social media platforms.
• Manage and execute planning, creative and budgets for paid social media campaigns.
• Support/develop social media content strategy to increase social reach and engagement.
• Execution of digital ad buy for social media Ads Manager platform.
• Grow brand visibility on our e-retailers’ website including shaping star product launch plans with retailer’s digital team, establish the annual action plan, monitor brand presence and visibility on site and social media, increase brand reach on retailers' digital channels.
• Use search and insight tools to support campaigns.

E-Retailers/E-commerce

• Work with E-comm team to execute media buys for Sephora/Lazada collaboration ads and investment.
• Work with E-comm team for creation of digital assets for mega campaigns.
• Identify KOLs to push for mega retail campaigns and livestreams, if needed
• Oversee e-retailers livestreams to drive platform sales.

• Having experience in managing offline events or activations, such as brand launching, etc.
• Min. bachelor’s degree in public relations, communications or any related
• Min. 5 years building cross platform digital marketing programs and public relations; beauty industry experience is preferred.
• Excellent written, verbal communication & presentation skills
• Strategic, creative thinker with the ability to turn ideas into holistic content programs.
• Have the ability to work under pressure and meet deadlines in a timely manner.
• Have a flexible and professional attitude.
• Strong attention to detail, organized and good management skills.
• Ability to work well with different stakeholders across organizations.
• Manage multiple projects and deadlines.
• Experience leading and executing social media strategy across social media.
• Proficient in MS Word, Excel, PowerPoint. Experience with Adobe Photoshop and Adobe Illustrator is a plus.
• Familiar with CPAS (Collaboration Performance Advertising Solution) and budgeting will be an advantage.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
• Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
• Ensure timely payment of customer for deliveries and also follow up customer.
• Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
• Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales info market.
• Handling customer complaint, and feedback in timely manner and disciplined manner.
• After sales support and concern in terms of warranty handling and product return due to errors.
• Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales and market relevant product.
• Know how to developing business and able to set business plan in working area.
• Handling distributors (sell in and sell out), have capability to develop East Java market through distributor, retail and local MP.

• Manage the operations of all e-commerce platforms via respective enablers, for Bosch Home official stores including execution of promotions and campaigns, order fulfilment, customer experience, product listings and other operational activities
• Manage customers’ inquiries and resolve issues in a timely manner i.e., via creating appropriate chat responses for enablers or other form of communication
• Coordinate with cross-functional departments to manage ecommerce platform
• Work with sales administration/ operations to ensure smooth fulfilment process with excellent customer satisfaction 
• Serve as the lead contact with e-Commerce platforms
• Work with content teams of enablers and internal marketing team to setup product listings, shop-in-shop designs and ensure content are aligned with the brand’s marketing and sales promotion plans
• Plan and execute various online campaigns, activities, and promotions for all e-Commerce platforms.
• Monitor competitors, products, market pricing and customer feedback and recommend improvement
• Conduct post-campaign analysis and day-to-day campaign monitoring
• Support to generate reports for analysis and insights on promotion and campaign performances
• Analyze and identify trends across the online customer shopping journey, provide insights & recommendations to drive additional traffics, and thus promote the sales.
• Analyze online sales performance on a regular basis to ensure the achievement of monthly sales target.
• Work closely with internal stakeholders to monitor and analyze competitors’ activations and promotions at online and offline channels.
• Management & training of e-Commerce enabler/ reseller in (content management, order fulfillment, customer service, campaign design marketing and e-Commerce maintenance).

• Conduct market research to identify potential leads within the logistics and shipping industry
• Build and maintain a lead database, including regular updates and data verification
• Create and implement email marketing campaigns aimed at educating and nurturing leads
• Qualify leads based on established criteria and pass them to the sales team for further engagement
• Collaborate with sales and marketing teams to refine lead generation and qualification strategies
• Participate in developing lead generation strategies and testing new acquisition channels

• Providing existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new General Insurance business accounts.
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain client relationships and provide oversight to account activity.
• Working closely with insurance partner for handling client claim settlement

• Serve as the key business partner working together with management and other departments to drive business initiatives towards identification, implementation, and to deliver key operational efficiencies
• Manage daily financial activities as well as financial resource planning, forecasting, and budget control. 
• Strategically plan and monitor annual financial budget/forecast, capital expenditures, liquidity, and funding to ensure optimal working capital and to mitigate financial risks
• Monitor financial performance against strategic goals by providing financial forecasts, reviews, and analysis. Address forecast deviations and potential financial challenges in order to ensure company is on track with budget
• Close collaboration with Sales department to prepare weekly turnover report together with Sales department in order to ensure Company on track with plan / forecasts topline
• Driving the financial performance through proactively providing and analyzing management information, identifying any issues in the business, developing options, and implementing solutions to improve performance
• Oversee and manage daily operation in finance, accounting, and tax to ensure compliance, accuracy, and completeness of accounting records and reports
• Coordinate with the rest of finance team on the daily basis to ensure monthly and annual financial statements are met within the prescribed timeline. 
• Respond to inquiries and maintain effective relationships with external auditors, consultant, tax office, bank, and all relevant stakeholders
• Oversee implementation of risk management, compliance, limits of authority, budgeted costs, and costs control intiatives are implemented and adhered to
• Drive continuous improvement in accounting, reporting, and internal control processes to improve value given to every stakeholder
• Supporting on variety ad hoc tasks/projects as required

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter

• To lead and develop a high-performance sale team
• To achieve sales and profitability targets for the Indonesia Veg Seeds business
• To support, coach and participate as necessary in building customer relationships
• To contribute to the development of sales campaigns and lead its implementation
• Responsible for managing all Vegetables seeds sales activities within Indonesia
• May contribute to and direct the implementation of the sales strategy to optimize overall sales volume and market share

Accountabilities:

• Ensure sales team effectiveness: hiring, capability building, performance management, motivation
• Achieve sales, profit and market share targets
• Contribute to and support pricing plans; manage distributor rebates
• Implement customer incentive plans
• Implement sales campaigns
• Ensure effective management of 'pull' programs at farm level in accordance with channel management strategy

Overarching Accountabilities

• Ensure that all relevant Syngenta policies are well understood and implemented by the sales team and where necessary, our customers
• Promote the image of Syngenta and represent the company in a professional manner.
• Reviews and coordinates with the broader team regarding market trends, product needs and competitive environment
• Implements the sales strategy for Veg seeds
• Implements initiatives that secure and maintain our leadership position and market share.
• Responsible for developing and coaching seeds sales managers, continuously enhancing leadership skills as well as broadening business knowledge
• Builds and fosters a team culture that values, recognizes and generates a business oriented, customer focused organization.
• Manages channel and key grower relationships
• Ensures proper forecasting and accuracy of sales volume.

As a Digital Marketing Lead, you will be part of the Growth team, which is responsible for creating more inbound demand and developing profitable & scalable sales models. You will report directly to the Head of Growth and will be responsible to:

• Lead the development of online marketing campaign (timeline, content, and channel) based on Advotics’ products and customer segment within allocated budget

• Develop and execute digital marketing strategies, from SEM, SEO, Display & Retargeting, Social Media Ads, Youtube Ads, and more) to increase awareness, drive traffic to our websites, and acquire new customers

• Responsible in managing company website through content management platform

• Keep updated with digital marketing trend & provide constructing feedback on ad copy/creative content

• Develop and maintain marketing analytics capability to assess the effectiveness of each marketing channel and manage the costs within the budget

• Able to act as the project manager for internal and external stakeholders, when required